About Powerpay

Dayforce Powerpay is an easy-to-use payroll and HR software solution for Canadian small businesses. Using Powerpay, you can help reduce risk by cutting through compliance complexity, streamline processes, and take advantage of automatic calculations and remittances. Powerpay includes features such as payroll processing, reporting, self-service, record management, onboarding, time-off requests, managed payroll, HR advisory, integrations, and time and attendance. As a Powerpay customer, you also have access to a world-class, award-winning customer service team that is NPI-trained and ready to help you in real-time.


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Powerpay Software - Powerpay Overview
Powerpay Software - Powerpay Overview
Powerpay Software - Powerpay Payroll
Powerpay Software - Powerpay People Documnets
Powerpay Software - Powerpay People Onboarding
Powerpay Software - Powerpay DFTA Schedules
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Powerpay Software - Powerpay Overview
Powerpay Software - Powerpay Overview
Powerpay Software - Powerpay Payroll
Powerpay Software - Powerpay People Documnets
Powerpay Software - Powerpay People Onboarding
Powerpay Software - Powerpay DFTA Schedules

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Ease of Use

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Value for Money

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Reviews

Overall rating

4,7 /5
(260)
Value for Money
4,6/5
Features
4,5/5
Ease of Use
4,5/5
Customer Support
4,8/5

Already have Powerpay?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 260
Frank
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Why would you do your own payroll?

Reviewed on 2022/07/07

I'm in the business of electrical contracting, so the less time I spend on stuff like payroll, the...

I'm in the business of electrical contracting, so the less time I spend on stuff like payroll, the better. It would actually cost me a lot more in labor to do it myself. And this way it's always done right.

Pros

Even for small business with only a few employees will benefit from using a payroll service. We've used 2 others and Ceridian was the standout for cost and customer service. Anytime I've called customer service for help, the wait has been very short (less than 2 minutes) and the agents are always well informed, friendly and helpfull.

Cons

It's complex. The service dies a LOT more than I actually use and because we have no dedicate payroll staff, it is easy to forget some of the more arcane functions that are only needed a couple of times a year.

Rene
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Conversion from INSYNC to Powerpay

Reviewed on 2021/04/14

The conversion from INSYNC to Powerpay was smooth and the system is easy to use. It is not very...

The conversion from INSYNC to Powerpay was smooth and the system is easy to use. It is not very code driven compared to INSYNC.

Pros

The powerpay system departs from using codes all the time coming from INSYNC. The user interface is very friendly and easy to use.

Cons

Reporting is not as extensive and cannot be used as a replacement for a proper HRIS. Thus I use Dayforce for most basic reports and powerpay just for Payroll reports.

Alternatives Considered

Dayforce HCM and ADP Workforce Now

Reasons for Choosing Powerpay

The time and attendance piece we use with INSYNC was retiring.

Reasons for Switching to Powerpay

Price and easy transition since both are Ceridian products.

Response from Dayforce

Hi Rene - Thank you for the detailed feedback around your experience with INSYNC and Powerpay. Your feedback helps to fuel innovation and continue to improve on our product. Thank you for choosing Ceridian.

Milana
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Power Pay Review

Reviewed on 2021/02/11

I used Powerpay 7 years ago and am using it now again, it is simple and I like many features (ROE...

I used Powerpay 7 years ago and am using it now again, it is simple and I like many features (ROE adjustment, Deduction page) but some things should be improved (reporting mostly)

Pros

It is easy to use, straight forward, limited functionality... (Department set up, reporting)

Cons

Reports are very limited, even the custom reports addition is barely useful.
Customer service is great, they answer quickly and most are very helpful. However, more than once I asked the same question and got 2 different answers. Representative should have payroll certification to be able to help with code set up.

Response from Dayforce

Hi Milana - Thank you very much for the detailed feedback, especially around consistent responses and reporting. Your feedback helps us continue to innovate and improve!

Linda
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

PowerPay - Payroll with peace of mind

Reviewed on 2020/12/11

The peace of mind and support of Ceridian Customer Service is the reason I choose Ceridian Canada...

The peace of mind and support of Ceridian Customer Service is the reason I choose Ceridian Canada again and again for all my payroll needs.

Pros

This is the 3rd company I have selected for use of Ceridian Canada to handle my payroll. The services they provide meet all my payroll needs with added peace of mind due to the Customer Service Support. The Ceridian Customer Service Team is professional, knowledgeable, relatively easy to reach, and has always been able to support me with a solution. Keep up the good work !

Cons

The platform is not very user friendly if you are a beginner as there are lots of services offered. However if you call Customer Support, they will train and guide your through. Also the price of this payroll services is on high side, but you get what you pay for. I've worked with ADP before (for USA payroll), but I chose Ceridian Canada for Canadian Payroll again and again.

Alternatives Considered

RUN Powered by ADP

Reasons for Switching to Powerpay

ADP quoted a higher price. However ADP Canada offers a cheaper and more flexible HR solution than PowerPay.

Response from Dayforce

Hi Linda - Thank you very much for your detailed feedback, we greatly appreciate it! We are happy to hear that you have been able to lean on the support team when you need to and that they can walk you through what you need.

Carolyn
Overall rating
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Customer service is everything

Reviewed on 2020/12/11

It's been an excellent experience.

It's been an excellent experience.

Pros

The best part of Ceridian - other than the ease of use - is the customer service. Especially in the early days of using Ceridian, every time I had questions the customer service team was patient and very knowledgeable. In this day and age when good service is hard to find from even the largest company I appreciate knowing that any issue I have will be dealt with painlessly and quickly.

Cons

No cons. It works as needed. I've not had any issues with the software.

Response from Dayforce

Hi Carolyn - Thank you very much for taking the time to leave us a review! We can't tell you how happy we are to hear that you have had a great experience with Powerpay and our support team!

Showing 5 reviews of 260 Read all reviews

Powerpay FAQs

Below are some frequently asked questions for Powerpay.

Powerpay offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Available

Powerpay offers multiple pricing bundles: Launch, Advance, and Boost. Please contact Ceridian directly for pricing information.

Powerpay has the following typical customers:

Self Employed, 2–10, 11–50, 51–200

Powerpay supports the following languages:

English, French

Powerpay supports the following devices:

Android (Mobile), iPhone (Mobile)

Powerpay integrates with the following applications:

MYOB Business, QuickBooks Online Advanced, Quickbooks Online, Sage 300 Online

Powerpay offers the following support options:

Email/Help Desk, Phone Support

Related categories

See all software categories found for Powerpay.