ReferralMD

Patient engagement software with appointment scheduling

4,5 /5 (4 reviews) Write a Review!

ReferralMD Overview

What is ReferralMD?

ReferralMD is a patient engagement software that helps healthcare organizations manage referrals, e-consults, scheduling and other operations on a centralized platform. The referral dashboard allows administrators to build custom speciality-based workflows to receive, send, review, monitor, and track inbound and outbound referrals.

ReferralMD enables supervisors to assign and track tasks, and receive completion status updates, including due, completed, to-do, and overdue. The built-in public directory lets patients search and schedule appointments with specialists based on location, insurance, and availability. Physicians can discuss patient care plans by sending and receiving messages and files, such as x-rays, labs, and dicoms. The feedback loop uses if this then that (IFTTT) rules to automatically send notifications to patients in order to request specific information. It also lets users create doctor scorecards based on location, specialties, experience, average referrals, and wait-times.

ReferralMD comes with an API, which allows businesses to integrate the system with several third-party solutions, including AdvancedMD, Allscripts, NextGen, and SalesForce. Administrators can create department based referral intake forms and workflow checklists with specific questions. Leaders can generate reports to gain insights into referral trends, leakage rate, and provider-specific referral volume.

ReferralMD Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Please contact ReferralMD directly for pricing details.


ReferralMD Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

ReferralMD referral management
ReferralMD online scheduling
ReferralMD appointment reminders
ReferralMD healthcare CRM
ReferralMD mobile interface
ReferralMD screenshot: ReferralMD referral management ReferralMD screenshot: ReferralMD online scheduling ReferralMD screenshot: ReferralMD appointment reminders ReferralMD screenshot: ReferralMD healthcare CRM ReferralMD screenshot: ReferralMD mobile interface

ReferralMD Reviews

ReferralMD Reviews

Overall rating
4,5
/
5
Excellent
2

Very good
2

Average
0

Poor
0

Terrible
0

Value for Money
4,3
Features
4,3
Ease of Use
4,5
Customer Support
5
100% recommended this app
Ron H.

The best referral management system out there

Referral leakage


Venu P.

One of the best when it comes to referal management systems


Isabel P.

Manager

Still working on improving.


Zoe S.

Excellent product and great support

We have gained better insight into our referral volume, processing times, appointment wait times, no-show rates, etc. This provides us the opportunity to conduct targeted quality improvement to enhance patient access and satisfaction.


Ron H.
Industry: Health, Wellness & Fitness
Company size: 1 001-5 000 Employees

The best referral management system out there

Used Daily for 1-5 months
Reviewed on 2018/12/10
Review Source: Capterra

Referral leakage

Pros

*All information being stored in one place allowing the referral loop to be successfully closed.
*Capability to interface with EHR system

Cons

Default reporting could be more detailed but the has been open to request given

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Venu P.
Industry: Information Technology & Services
Company size: 11-50 Employees

One of the best when it comes to referal management systems

Used Daily for 1-5 months
Reviewed on 2020/04/23
Review Source: Capterra

Pros

All the information being stored in one place is really helpful and the product itself is easy to use.

Cons

The only con is that the patients have to be entered in manually.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Isabel P.
Industry: Hospital & Health Care
Company size: 201-500 Employees

Manager

Used Daily for 1-5 months
Reviewed on 2018/11/07
Review Source: Capterra

Still working on improving.

Pros

easy access to locating referrals scanned

Cons

Does not alert when a duplicate patient is being entered. Have to add all the patients in manually

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Zoe S.
Industry: Hospital & Health Care
Company size: 11-50 Employees

Excellent product and great support

Used Weekly for 1-5 months
Reviewed on 2018/11/07
Review Source: Capterra

We have gained better insight into our referral volume, processing times, appointment wait times, no-show rates, etc. This provides us the opportunity to conduct targeted quality improvement to enhance patient access and satisfaction.

Pros

Improved communication and tracking for referral management.

Cons

Would like to have the ability to share appointment information with patient (we understand that this functionality is under development).

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,5/10
Based on 4 user ratings
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ReferralMD Pricing

ReferralMD Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Please contact ReferralMD directly for pricing details.

Please contact ReferralMD directly for pricing details.

Value for Money
4,3/5
Based on 4 user ratings
Compare value for money rating with alternatives
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ReferralMD Features

ReferralMD Features

API
Activity Dashboard
Appointment Management
Automatic Notifications
Billing & Invoicing
Calendar Management
Charting
Claims Management
Client Portal
Compliance Management
Customizable Reporting
Document Management
Document Storage
HIPAA Compliance
Records Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Workflow Management
Features
4,3/5
Based on 4 user ratings
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Categories

Additional information for ReferralMD

Additional information for ReferralMD

Key features of ReferralMD

  • Appointment Management
  • Automated Scheduling
  • Campaign Management
  • Contact Database
  • Contact Management
  • Customizable Branding
  • Facility Scheduling
  • Feedback Management
  • Group Scheduling
  • Loyalty Program
  • Messaging
  • Mobile Access
  • Multi-Location
  • Predictive Analytics
  • Progress Tracking
  • Self Service Portal

ReferralMD FAQs

ReferralMD FAQs

Below are some frequently asked questions for ReferralMD.

Q. What type of pricing plans does ReferralMD offer?

ReferralMD offers the following pricing plans:

Pricing model: Subscription

Free Trial: Available

Please contact ReferralMD directly for pricing details.

Q. What are the main features of ReferralMD?

ReferralMD offers the following features:

  • Appointment Management
  • Automated Scheduling
  • Campaign Management
  • Contact Database
  • Contact Management
  • Customizable Branding
  • Facility Scheduling
  • Feedback Management
  • Group Scheduling
  • Loyalty Program
  • Messaging
  • Mobile Access
  • Multi-Location
  • Predictive Analytics
  • Progress Tracking
  • Self Service Portal

Q. Who are the typical users of ReferralMD?

ReferralMD has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does ReferralMD support?

ReferralMD supports the following languages:

English

Q. What type of pricing plans does ReferralMD offer?

ReferralMD has the following pricing plans:

Subscription

Q. Does ReferralMD support mobile devices?

We do not have any information about what devices ReferralMD supports

Q. What other apps does ReferralMD integrate with?

ReferralMD integrates with the following applications:

AdvancedMD for Mental Health, Centricity ShiftSelect, NextGen Healthcare

Q. What level of support does ReferralMD offer?

ReferralMD offers the following support options:

Phone Support, Online Support, FAQs, Knowledge Base