TrueCommerce B2BGateway EDI

Fully-Managed EDI & API Data Connectivity

About TrueCommerce B2BGateway EDI

B2BGateway is an electronic data interchange (EDI) and API solutions provider that helps businesses of all sizes to exchange electronic documents between their company and their partners. B2BGateway supports the interchange of business documents such as invoices, purchase orders (PO), advanced ship notice (ASN), shipping schedule, inventory inquiry, and more.

By creating an EDI connection with major retailers, companies can become EDI compliant in order to avoid costly chargebacks and improve their business efficiency. By automating the supply chain process, companies can improve their data accuracy caused by human error and reduce their labor costs. By lowering overhead and getting paid faster, companies will be able to improve their ROI and expedite several business processes.

In addition to EDI, B2BGateway offers API integrations which allows organizations to integrate the system with several third-party systems, such as Acumatica, Amazon, Sage, Walmart, WooCommerce, and more.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to TrueCommerce B2BGateway EDI

Key benefits of TrueCommerce B2BGateway EDI

• EDI Compliance with Any Trading Partner.
• Connect with any Trading Partner, 3PL, ERP, Accounting Package, eCommerce Platform, or Inventory System.
• Eliminate Chargebacks.
• Improve Accuracy.
• Reduce Labor Costs.
• Real-Time Error Monitoring.
• Lower your Overhead & Get Paid Faster.
• Flexible & Customizable EDI & API Setups Available.
• Worldwide Expert EDI support, with staff on the ground in 3 continents.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to TrueCommerce B2BGateway EDI

Images

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TrueCommerce B2BGateway EDI video

Features

Total features of TrueCommerce B2BGateway EDI: 62

  • API
  • API Design
  • API Lifecycle Management
  • AS2 Capability
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Application Management
  • Archiving & Retention
  • Compliance Management
  • Dashboard
  • Data Aggregation and Publishing
  • Data Connectors
  • Data Import/Export
  • Data Management
  • Data Mapping
  • Data Synchronization
  • Data Transformation
  • Data Visualization
  • Data Warehouse Software
  • Database Support
  • Document Management
  • Drag & Drop
  • EDI
  • ERP
  • ETL Tools
  • Exceptions Management
  • File Transfer
  • Integrations Management
  • Inventory Management
  • Invoice Management
  • Label Printing
  • Labeling
  • Metadata Management
  • Monitoring
  • Multiple Data Sources
  • Multiple Format Support
  • Order Management
  • Order Tracking
  • Point of Sale (POS)
  • QuickBooks Integration
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Management
  • Search/Filter
  • Self Service Portal
  • Shipping Labels
  • Shipping Management
  • Testing Management
  • Third Party Integrations
  • Threat Protection
  • Traffic Control
  • User Management
  • Version Control
  • Web Services
  • Workflow Management
  • Workflow Scheduler
  • eCommerce Management

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Reviews

Overall rating

4,5 /5
(12)
Value for Money
4,6/5
Features
4/5
Ease of Use
4,2/5
Customer Support
4,1/5

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Showing 5 reviews of 12
Tracy W.
Overall rating
  • Industry: Computer Software
  • Company size: 201-500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

EDI Specialist

Reviewed on 2018/12/26

Pros

Easy of use, convince, appearance and format.

Cons

Did not have any dislikes with the application.

Erin T.
Overall rating
  • Industry: Consumer Goods
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Mixed reviews - great if you don't require a lot of changes

Reviewed on 2021/02/04

My company uses both SPS and B2Bgateway simultaneously. The pricing is definitely a big sell and...

My company uses both SPS and B2Bgateway simultaneously. The pricing is definitely a big sell and once things are implemented I have very little issues. I love the ability to update and manage my own cross reference tables. What really prevents me from giving this a top notch review is two things. One - you can't pull PO files, only the EDI data for the POs. We have to supply PO copies to our auditors and they really don't like the EDI file. My second concern is support. With SPS I get a dedicated team who manages my updates, my integrations and will direct me to the right person if they can't take care of my problem. I essentially have a project manager. With B2B I have to email a support ticketing system for anything! There is no contact you can go to which is a problem for some of our trading partners who want a technical EDI person to talk to. My customer is in Asia, I am on the west coast and B2B support seems to be on the east coast. I send a ticket and it takes at least 24- 48 hours. If you manage to get the same person managing your ticket you might be okay but it seems to be the luck of the draw. If you prefer to have someone walking you through stuff like adding new integrations and updating/testing existing ones, B2B is not for you.

Pros

I think for the most part the user interface is pretty good and easy to navigate. The design is clean and not terribly "clicky." The best feature is most likely the pricing.

Cons

Customer Support takes a frustratingly long time, even for something simple. I haven't done a full on implementation from start to finish but I am in the midst of moving my connection from one ERP to another and reassigning a connection for a trading partner.

Response from B2BGateway

Thank you for the feedback and for bringing this to our attention Erin. At B2BGateway we're committed to our client's success; we will be reaching out to your company contacts to help address these concerns.

Verified Reviewer
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 201-500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Initial phase issues

Reviewed on 2019/11/22

It was a good tool to utilize all the activities from end to end. Inventory, purchase order and...

It was a good tool to utilize all the activities from end to end. Inventory, purchase order and vendor registration with supply management is good.

Pros

In the initial phase, it is very difficult to integrate. Once the bugs are removed then it takes no time to run its program with ERP integration NetSuite.
Gettings inventory, purchase order and vendor registration with supply management is good to go ahead.

Cons

The slowness of the app and integration was not in workflow manner.

Verified Reviewer
Overall rating
  • Industry: Building Materials
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Mixed Review

Reviewed on 2018/08/16

I really love the Built for NetSuite concept B2B has however, it seems as though there is some...

I really love the Built for NetSuite concept B2B has however, it seems as though there is some basic functionality that NetSuite has that it does not support as well as functionality that other EDI solutions hosted outside of NetSuite have that B2B does not. Thus far they have been able to give us everything we have asked for or need but it takes a long time to get it the solutions created and live or the fixes completed. When I say long time, I am not talking a week or two... Months. Their lack of communication on open support cases isn't great either. There have been numerous instances where I have asked for an update on a case multiple times before receiving a response.

Pros

We love the fact we get to manage our own cross reference tables as this was one of the main reasons for switching providers. Managing errors and things of that nature are fairly easy as well. The fact it is all within NetSuite is a huge bonus!

Cons

Customer support and set up time frames are extremely long. I am not sure if they are just experiencing growing pains or are short handed but the lead time to get a resolution from a support case it a lot longer than it used to be and is getting longer and longer by the day.

Dan H.
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent folks to work with, solved our problem easily.

Reviewed on 2018/06/13

Pros

Ease of use, helpful support, problem free. Integrates easily with out accounting software.

Cons

None

Showing 5 reviews of 12 Read all reviews

TrueCommerce B2BGateway EDI FAQs

Below are some frequently asked questions for TrueCommerce B2BGateway EDI.

TrueCommerce B2BGateway EDI offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Not Available

Please contact B2BGateway directly for pricing details.

TrueCommerce B2BGateway EDI has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

TrueCommerce B2BGateway EDI supports the following languages:

English

TrueCommerce B2BGateway EDI supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

TrueCommerce B2BGateway EDI integrates with the following applications:

Acctivate Inventory Management, Acumatica Cloud ERP, BigCommerce, Brightpearl, Cin7, FinancialForce ERP, Fishbowl, Houzz Pro, JD Edwards EnterpriseOne, Linnworks, MYOB Essentials, Magento Commerce, NetSuite, QuickBooks Commerce, QuickBooks Desktop Enterprise, QuickBooks Online Advanced, Quickbooks Online, Quickbooks Point of Sale, SAP ERP, Sage 100cloud, Sage Intacct, Shift4Shop, Shopify, Skubana, Unleashed, Volusion, WooCommerce, Xero

TrueCommerce B2BGateway EDI offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep)

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