About Content Hub

Content Hub is a content lifecycle and digital asset management platform to store, categorize, and search high volumes of content. Features include digital rights management, AI and machine learning, custom content tagging, reporting and analytics, advanced search functionality, and more.

With Content Hub, users can manage marketing content across multiple channels as well as plan, schedule, and organize content production. The platform uses artificial intelligence and machine learning to provide intelligent content tagging and classification of complex metadata. This enables users to search and locate within large volumes of content using a number of filters including thumbnails, full-text, suggestions, and custom queries.

Content Hub enables users to plan product content strategies and optimize the use of stronger content. The platform identifies gaps in availability as well as prioritizes content production for different channels based on audiences, campaigns, and region. Additionally, content use and distribution to target audiences can be optimized to reach multiple channels and audiences by expanding the speed, scale, and quality of content production.

The platform facilitates product content management by enabling users to access, manage, and automate content production. Additionally, users can create and track visual content strategies for different target markets using strategy boards and custom dual-pivot views. This streamlines content production to determine and resolve any bottlenecks, as well as enabling managers to approve, amend, or reject content strategy proposals.

Devices

Business size

S M L

Markets

Australia, Canada, China, Germany, United Kingdom, Japan, United States

Supported Languages

Danish, Dutch, English, French, German and 8 others, Italian, Japanese, Norwegian, Russian, Spanish, Swedish, Traditional Chinese, Ukrainian

Images

The Sitecore Content Hub homepage
Manage marketing content in Sitecore Content Hub
The Sitecore Content Hub dashboard
Create and store digital assets in Sitecore Content Hub
Manage and share digital assets in Sitecore Content Hub
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Content Hub video
Content Hub screenshot: The Sitecore Content Hub homepage Content Hub screenshot: Manage marketing content in Sitecore Content Hub Content Hub screenshot: The Sitecore Content Hub dashboard Content Hub screenshot: Create and store digital assets in Sitecore Content Hub Content Hub screenshot: Manage and share digital assets in Sitecore Content Hub

Features

Total features of Content Hub: 48

  • A/B Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Archiving & Retention
  • Asset Categorization
  • Asset Library
  • Asset Management
  • Asset Sharing
  • Audio File Management
  • Budgeting/Forecasting
  • CMS Integration
  • Calendar Management
  • Campaign Management
  • Campaign Planning
  • Categorisation/Grouping
  • Collaboration Tools
  • Content Management
  • Content Publishing Options
  • Customizable Branding
  • Customizable Templates
  • Digital Asset Management
  • Document Classification
  • Document Management
  • File Conversion
  • Filtering
  • Full Text Search
  • Image Editing
  • Information Governance
  • Lifecycle Management
  • Metadata Management
  • Mobile Access
  • Mobile App
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • Prioritization
  • Reporting & Statistics
  • Reporting/Analytics
  • SEO Management
  • Search/Filter
  • Status Tracking
  • Tagging
  • Template Management
  • Text Editing
  • Version Control
  • Video Support
  • Website Management
  • Workflow Management

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Reviews

Overall rating

4,2 /5
(25)
Value for Money
3,5/5
Features
4,1/5
Ease of Use
3,2/5
Customer Support
3,6/5

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Showing 5 reviews of 25
Brittany H.
Overall rating
  • Industry: Higher Education
  • Company size: 1 001-5 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Make It Yours Because You Can!

Reviewed on 2018/03/07

I can easily get anything done on the website that I need to. I also have people trained across the...

I can easily get anything done on the website that I need to. I also have people trained across the organization with limited permissions so they can't break anything, but they can make updates and submit them to the publishing queue, where I just review them before publishing. Being able to delegate little tasks like that lets me focus on more front-end work. It's easy, it's customizable, and I love it.

Pros

I love the customization available with this software. For one, it does its job out of the box. But get a developer on your team and you can run leagues ahead your competition with your website. Use templates, develop your CSS, create new object types to put on your website, or customize the objects that come out of the box. I'm not a developer myself, so I can't speak to how user-friendly that side of it is, but I've worked with a few developers who are able to fly through customization requests. Everything is granular in permissions too: you can create groups for permissions or individuals, and you can get pretty detailed in what those permissions are. It's incredible on so many levels for so many different sizes of teams.

Cons

It does cost money. Not a cheap product. But if you need a website that's more complex than a blog, it should be worth it. Just make sure to get buy in from everyone involved with setting the budget. Customer service can connect you with sales reps who would be more than happy to provide you with content to show the ROI if you aren't sure how to bring the C Suite onboard. Then you don't have to worry so much about getting your annual budget approved just to stay in the same system. Get everyone committed to the spend!

Verified Reviewer
Overall rating
  • Industry: Law Enforcement
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 4.0 /10

Not a friendly CMS

Reviewed on 2019/10/15

Pros

I honestly cannot think of anything I like about this software that other content management softwares don't have.

Cons

At least the version I use is definitely not user-friendly. It is slow and complicated to use. Everything is complicated and takes forever. The aesthetics are outdated. I have never fully learned how to use this software because no one in my organization knows. We have all learned by trial and error and random online forums. I cannot wait to use a different CMS for our company website.

Steve M.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 501-1 000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

This is not the CMS you are looking for

Reviewed on 2020/05/19

We were initially excited about their new accelerator product, SXA, but soon realized that compared...

We were initially excited about their new accelerator product, SXA, but soon realized that compared to other visual builders on the market it was at least three generations behind. The targeting/audience was really unknown--you had to have extensive coding knowledge to use it, but it was cumbersome if you did actually want to just code. If you didn't have coding experience, it was totally unusable, so you're much better off with a WordPress page builder solution (which is what we now use).

Pros

The only real thing we liked about using Sitecore's CMS was the stability. It didn't crash more than a few times a year, and it never got hacked (that we know about ).

Cons

Where do I start ? This product is just awful. It's hard to use. It's not friendly to marketers, only developers. It requires extensive customization and coding just to produce a simple site. There is no upside to the expense and effort if you're a marketer or content producer wanting to publish good content quickly.

Adam F.
Overall rating
  • Industry: Entertainment
  • Company size: 501-1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 6.0 /10

Not for Everyone, but a strong product for the features

Reviewed on 2019/06/21

ContentHub has provided us with a great solution that we only see expanding upon as we mature in...

ContentHub has provided us with a great solution that we only see expanding upon as we mature in digital marketing.

Pros

The biggest aspect of Siteore is the ability to offer personalization at a price that rivals most MarTech offerings today.

Cons

Not the easiest to use, and definitely not cheap for smaller organizations. You need to do your homework.

Verified Reviewer
Overall rating
  • Industry: Food Production
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Highly customizable .NET based enterprise CMS with a bit of a learning curve

Reviewed on 2018/01/09

For large enterprise operations with a fully staffed full time team to support this is a great...

For large enterprise operations with a fully staffed full time team to support this is a great option. Especially for small to medium multi-site environments. Scaling up from dozens to hundreds of sites however looks like it would be a challenge to govern content and code base.

Pros

For experienced .NET teams familiar with the Sitecore platform we can customize and extend virtually every feature of the CMS. Newer marketing automation features really enable us to take our marketing and retail based sites to a much higher level of sophistication with modern features like content personalization and real-time A/B testing etc.

Cons

Once our team got familiar with the Sitecore way of configuring sites they felt effective, however that ramp up time a longer than some other systems. That has made it difficult to find experienced talent. It has also made outsourcing more experience than some other more common CMS systems like Wordpress or Drupal.

Showing 5 reviews of 25 Read all reviews

Content Hub FAQs

Below are some frequently asked questions for Content Hub.

Content Hub offers the following pricing plans:

  • Starting from:
  • Free Trial: Not Available

Please contact Sitecore directly for pricing information.

We do not have any information about Content Hub features

Content Hub has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Content Hub supports the following languages:

Danish, Dutch, English, French, German, Italian, Japanese, Norwegian, Russian, Spanish, Swedish, Traditional Chinese, Ukrainian

Content Hub supports the following devices:

Content Hub integrates with the following applications:

Avalara, Brightcove, CHILI publisher, Cloudflare, Salesforce Marketing Cloud, Siteimprove

Content Hub offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support

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