CareSmartz360

Cloud-based HIPAA-compliant home health care software

About CareSmartz360

CareSmartz360 is a cloud-based home care software designed to help home health care organizations and independent agencies schedule shifts, manage client details, and prepare care plans for patients. Features include electronic intake, billing, digital library, recurring schedule creation, and payer management.

The HIPAA-compliant application lets agencies match caregivers with patients based on various factors such as specialty, distance, availability, and requirements, use color codes to highlight no-shows, open, approved, or booked shifts, and view staffs' daily, weekly, or monthly schedules through calendar. Caretakers can use self-service portals to clock-in/out of visits, mark predefined tasks after their completion, add service notes, and view feedback.

With its learning management module, administrators can educate workers through short training modules and measure their progress by number of attempted or unattempted courses. Patients or family members can use personal portals to examine tasks to be performed by caretakers, monitor invoices, make payments, add specific documents, and communicate with agencies via emails.

CareSmartz360 helps caregivers determine a patient’s health through list of attributes, which includes information about current condition, daily tasks, dietary needs, mobility, and medications. HR professionals can store team members’ details like education, employment history, referrals, pay rates, or preferred timings, track licenses and certifications, and handle job applicants through a centralized platform. It also offers an account register feature, which allows agencies to monitor clients' payments, refunds, deposits, credit adjustments, and balances.

Devices

Business size

S M L

Images

CareSmartz360 scheduling bulk messages
CareSmartz360 care plan
CareSmartz360 applicants
View 4 more
CareSmartz360 video
CareSmartz360 screenshot: CareSmartz360 scheduling bulk messages CareSmartz360 screenshot: CareSmartz360 care plan CareSmartz360 screenshot: CareSmartz360 applicants

Features

Total features of CareSmartz360: 51

  • API
  • Accounting
  • Activity Dashboard
  • Alerts / Escalation
  • Assessment Management
  • Billing & Invoicing
  • Billing Rate Management
  • Bulk Send
  • Calendar Management
  • Care Plan Management
  • Caregiver Scheduling
  • Certification & Licensing
  • Certification Tracking
  • Client Management
  • Client Portal
  • Clock In / Out
  • Communication Management
  • Compliance Management
  • Content Library
  • Customer History
  • Customizable Branding
  • Electronic Payments
  • Email Templates
  • Employee Database
  • Employee Management
  • Employee Portal
  • Employee Profiles
  • Feedback Management
  • Filtering
  • For Non-Medical Care
  • Historical Reporting
  • Insurance Management
  • Learning Management
  • Live Chat
  • Mobile Access
  • PDF Conversion
  • Payroll Management
  • Progress Reports
  • Progress Tracking
  • Reminders
  • Remote Access/Control
  • Request Assignment
  • Scheduling
  • Task Management
  • Task Planning
  • Task Scheduling
  • Third Party Integrations
  • Time Tracking by Client
  • Training Management
  • Training Record Management
  • Widgets

Alternatives

SMARTcare

4,8
#1 Alternative to CareSmartz360
SMARTcare’s platform leverages caregiver workflow best practices improving cost management & outcomes. Enabling quality...

Medflyt

0
#2 Alternative to CareSmartz360
Medflyt is a caregiver-centric app that enables care providers to manage all home care operations. Medfylt manages all...

Home Care IT

5
#3 Alternative to CareSmartz360
A home care scheduling and billing platform for non-medical home care agencies, Home Care IT is an easy to use software...

Skedulex Case Management Software

4,3
#4 Alternative to CareSmartz360
Skedulex is a cloud-based Electronic Health Records (EHR) Software commonly used in therapy, counselling, rehab and...

Reviews

Overall rating

4,6 /5
(28)
Value for Money
4,7/5
Features
4,3/5
Ease of Use
4,1/5
Customer Support
4,7/5

Already have CareSmartz360?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 28
Amanda K.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Perfect for a Growing Agency

Reviewed on 2019/11/04

Pros

This software has made it very easy to go from doing our scheduling and books by paper to an online system. We are more organized and efficient and it is making the staff and clients happy.

Cons

There is nothing we don't like, it has been a good addition to our office system.

Response from CareSmartz

Thank you for your 5-star review! We work very hard to ensure that our software is ready for any new regulatory requirements. We are so happy to hear that you have found Caresmartz360 to be easy to learn and use while still enabling your agency to maintain regulatory compliances.

Joy K.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Exceptional Customer Service and user friendly application

Reviewed on 2020/04/03

We have been working really close with [SENSITIVE CONTENT HIDDEN] and she is amazing, she goes...

We have been working really close with [SENSITIVE CONTENT HIDDEN] and she is amazing, she goes beyond her duties, always there to ensure the customers are fully apt to navigating the system. She has tremendous patience, she is kind, attentive to our needs as customer and never declines any opportunity to lend a helping hand. Words cannot describe her professionalism. She is beyond amazing. [SENSITIVE CONTENT HIDDEN] thank you for all you do for your customers [SENSITIVE CONTENT HIDDEN] Thank you for your expertise and technical support as well
You and your Caresmartz360 team are awesome.
You guys are my favorite home health software vendor

Pros

What I liked most about the software is how there are various ways to learn how use the app. For instance, there is costumer support, video tutorials, webinars, and word documents. There is practically, a method for every type of learner, even costumer support one on one trainings!

Cons

I really can’t think of any, when ever there is an issue, caresmarts is always on top of it.

Cassandra D.
Overall rating
  • Industry: Individual & Family Services
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 5.0 /10

Can use some improvements with functionality

Reviewed on 2019/12/02

[SENSITIVE CONTENT HIDDEN] is completely fantastic. The onboarding is priceless and very much...

[SENSITIVE CONTENT HIDDEN] is completely fantastic. The onboarding is priceless and very much appreciative. The one hour training goes so fast and she's an excellent trainer.

Regarding the bugs, I've sent an email....no response. Called tech support and was on hold for quite some time so I hung up. I am going to call again to address the concerns listed and hopefully we can get this straighten out.

Pros

The demo was fantastic. This literally is a good product and as a Home Care provider, this was an easy solution in managing the daily operations of my business. Everything you need to manage clients, records, staff, training etc, is here.

Cons

There are several bugs that interfere with my day to day business. For example, I have been unable to enter payor info. The screen goes blank, in order to schedule staff to meet with clients, I have to enter payor info. If this step isn't functioning, I can't schedule staff to work with clients, which means clients are not getting service and I am not getting paid for providing a service. Several staff are receiving daily messages that they have a meeting when they don't. In fact the messages are being received during the times they have themselves listed "unavailable". Then you have the "open shift" schedule, none of my staff can see open shifts. I am tech savvy however this system is too complicated to find some of the simplest task in order to self teach. I find myself spending hours trying to figure things out. I 'm going to try this for another 30 days and if these issues continue, I will have to seek services elsewhere.

Response from CareSmartz

Thank you for your valuable review! We work very hard to ensure that our software is ready for any new regulatory requirements. We are so happy to hear that you have found Caresmartz360 to be easy to learn and use while still enabling your agency to maintain regulatory compliances.

Roger W.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

An Ever-Developing Data Platform for Home Health Care Agencies!

Reviewed on 2021/01/21

The technical support team is extremely responsive. When I have a question of a function or...

The technical support team is extremely responsive. When I have a question of a function or potential issue, their response is timely (Usually under 5 minutes- IMPRESSIVE!!)

Pros

What Embrace has enjoyed the most about Caresmartz360 is that it is a mostly one-stop-shop. We are able to integrate Client assessments, Employee profiles, scheduling, HR/Compliance items, billing, payroll, and more in one cohesive system. Its interface is very user friendly.

Cons

As we have tread the waters of how to integrate a new system into our agency, we have found some lacking tools, functions, and widgets that would be useful that are not present in the software. What is nice, however, is that the development team is very interested in that kind of feedback and they are constantly adding more features monthly.

Joshua V.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Way better than our old software

Reviewed on 2019/10/18

From the original phone call to support calls I make now Caresmartz360 has been a huge part in...

From the original phone call to support calls I make now Caresmartz360 has been a huge part in initiating/supervising client care.

Pros

Ease of scheduling, adding clients, adding caregivers and editing information. The overall “feel” of how the program looks makes me excited to use it as opposed to other softwares with an older, boring look. Support gets a rating of 10/10. Professionals are always happy to help. Caregiver app makes life so much easier.

Cons

I wish there was a way to “bulk” approve schedules instead of having to open each individual shift and click “approve”

Response from CareSmartz

Thank you for your 5-star review! We work very hard to ensure that our software is ready for any new regulatory requirements. We are so happy to hear that you have found Caresmartz360 to be easy to learn and use while still enabling your agency to maintain regulatory compliances.

Showing 5 reviews of 28 Read all reviews

CareSmartz360 FAQs

Below are some frequently asked questions for CareSmartz360.

CareSmartz360 offers the following pricing plans:

  • Starting from: US$10,00/month
  • Pricing model: Subscription
  • Free Trial: Available

CareSmartz360 offers a free trial of two months for new users and is available across 3 pricing tiers: Startups, Independent Agency, and Franchisor. Pricing starts at $10/client/month and scales with number of active clients.

We do not have any information about CareSmartz360 features

CareSmartz360 has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

We do not have any information about what languages CareSmartz360 supports

CareSmartz360 supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

CareSmartz360 integrates with the following applications:

QuickBooks Online Advanced

CareSmartz360 offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for CareSmartz360.