About Bigin by Zoho CRM
Bigin is a customer relationship management software designed to help small businesses manage sales pipelines, schedule follow-ups, and update customer records. It enables employees to capture and store prospect details including deals, emails, activities, tweets, and more in a centralized repository.
The application allows users to create and embed webforms into business websites to capture leads’ information. Users can also utilize the built-in telephony system to connect with prospects or customers and automatically update call records. With Bigin’s activity management module, employees can create tasks, schedule calls with customers, create events, and set up activity reminders. Other features of Bigin are workflow management, automated notifications, collaboration, data import, audit log, email templates, and more.
Bigin lets businesses connect with several third-party platforms such as G Suite, Microsoft Office 365, Twitter, Zapier, Zoho Flow, Zoho Desk, Zoho Meeting and Zoho Campaigns. It also allows managers to create predefined workflows to automate recurring tasks such as tracking deal progress and setting up email alerts.
Pricing starting from:
US$1,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Bigin by Zoho CRM
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
US$1,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Bigin by Zoho CRM
Images
Features
Total features of Bigin by Zoho CRM: 96
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Reviews
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- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Simple Things reach great lengths
Reviewed on 2020/07/03
It has been an awesome experience with the product as well as the support.
It has been an awesome experience with the product as well as the support.
Pros
Simple easy to use UI. Navigation is awesome. Straight up pipeline focused with necessary workflows automation
Cons
Contact to account look up is available the vice versa isnt there hence there is difficulty while selecting a contact during deal creation
Alternatives Considered
FreshsalesSwitched From
Freshsales- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simple and Efficient CRM system
Reviewed on 2022/10/10
Support team are great, you can selected specific time slots to chat with a support representative,...
Support team are great, you can selected specific time slots to chat with a support representative, They will assist you with Setup, or if you unsure how to setup your system.
Pros
You have various templates to choose from, you can setup your CRM system within a few minutes.
Cons
Everything we needed thus far was solved within Zoho Bigin
Alternatives Considered
Zoho CRMReasons for Choosing Bigin by Zoho CRM
Did not do what we needed it.Switched From
monday.comReasons for Switching to Bigin by Zoho CRM
Zoho Bigin is inexpensive, we do not need all the features in Zoho CRM.- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Very Competitive pricing
Reviewed on 2023/02/14
Pros
Very well packed, satisfying in using day to day activity
Cons
could have been more featured equipped than it has
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
A Basic CRM for mid tier pricing
Reviewed on 2022/12/02
An attempt at a CRM system that needs a lot of development. This may be appropriate for some...
An attempt at a CRM system that needs a lot of development. This may be appropriate for some industries e.g. call centres, but not for managing financial services pipelines etc.
Pros
The pipeline is simple to manage, but it's clear that this is not a CRM system that was designed for financial services.
Cons
Bigin is very inflexible and amends or additions to your setup come at a cost. The system is also very basic and clunky: for example, dashboard reports cannot be exported as a view of the whole report, instead you only have the option to export an individual graph at a time.
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best for startups with low budget but want to include technology
Reviewed on 2023/01/07
Affordable in its category. Best for operations and sales. Great for customer relationship...
Affordable in its category. Best for operations and sales. Great for customer relationship management team and has a lot of features that can be integrated via API
Pros
Easy to implement. Easy to navigate. Easy to use. Easy to onboard
Cons
A lot of features are paid and integration required seperate purchases. Webform can be better
Reasons for Switching to Bigin by Zoho CRM
Easy to use. Recommended by many. Credits for startups and small businessesBigin by Zoho CRM FAQs
Below are some frequently asked questions for Bigin by Zoho CRM.Q. What type of pricing plans does Bigin by Zoho CRM offer?
Bigin by Zoho CRM offers the following pricing plans:
- Starting from: US$1,00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Pricing starts from $1/user/month (billed annually)
Q. Who are the typical users of Bigin by Zoho CRM?
Bigin by Zoho CRM has the following typical customers:
Self Employed, 2–10, 11–50, 51–200
Q. What languages does Bigin by Zoho CRM support?
Bigin by Zoho CRM supports the following languages:
Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, French, German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese
Q. Does Bigin by Zoho CRM support mobile devices?
Bigin by Zoho CRM supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Bigin by Zoho CRM integrate with?
Bigin by Zoho CRM integrates with the following applications:
Google Workspace, Mailchimp, Microsoft 365, Zapier, Zoho Books, Zoho CRM, Zoho Campaigns, Zoho Desk, Zoho Flow, Zoho Forms, Zoho Invoice, Zoho Meeting, Zoho Sites
Q. What level of support does Bigin by Zoho CRM offer?
Bigin by Zoho CRM offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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