About Bigin

Bigin is a customer relationship management software designed to help small businesses manage sales pipelines, schedule follow-ups, and update customer records. It enables employees to capture and store prospect details including deals, emails, activities, tweets, and more in a centralized repository.

The application allows users to create and embed webforms into business websites to capture leads’ information. Users can also utilize the built-in telephony system to connect with prospects or customers and automatically update call records. With Bigin’s activity management module, employees can create tasks, schedule calls with customers, create events, and set up activity reminders. Other features of Bigin are workflow management, automated notifications, collaboration, data import, audit log, email templates, and more.

Bigin lets businesses connect with several third-party platforms such as G Suite, Microsoft Office 365, Twitter, Zapier, Zoho Flow, Zoho Desk, Zoho Meeting and Zoho Campaigns. It also allows managers to create predefined workflows to automate recurring tasks such as tracking deal progress and setting up email alerts.

Pricing starting from:

US$7,00/month

  • Free Trial
  • Free Version
  • Subscription

Devices

Business size

S M L

Pricing starting from:

US$7,00/month

  • Free Trial
  • Free Version
  • Subscription

Images

Bigin deals
Bigin contacts
Bigin dashboard
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Bigin video
Bigin screenshot: Bigin deals Bigin screenshot: Bigin contacts Bigin screenshot: Bigin dashboard

Features

Total features of Bigin: 61

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Audit Trail
  • Business Card/Badge Scanning
  • Calendar Sync
  • Calendar/Reminder System
  • Call List Management
  • Call Monitoring
  • Call Reporting
  • Call Tracking
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customizable Fields
  • Dashboard Creation
  • Data Import/Export
  • Document Management
  • Document Storage
  • Donor Management
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Event Management
  • Event Scheduling
  • Interaction Tracking
  • Interaction Tracking
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Opportunity Management
  • Pipeline Management
  • Real Time Notifications
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sales Automation
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Social Media Integration
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • Timeline Management
  • Web Forms
  • Workflow Management

Alternatives

Zoho CRM

4,2
#1 Alternative to Bigin
Zoho CRM is a cloud-based customer relationship management (CRM) software that helps businesses of all sizes close...

Salesflare

4,7
#2 Alternative to Bigin
Salesflare is an intelligent CRM for small and medium sized B2B businesses, who want to sell more with less work....

Salesforce Sales Cloud

4,4
#3 Alternative to Bigin
Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud...

Insightly

3,9
#4 Alternative to Bigin
Grow your business faster than ever before by building stronger customer relationships, managing sales opportunities...

Reviews

Overall rating

4,4 /5
(11)
Value for Money
4,5/5
Features
4/5
Ease of Use
4,9/5
Customer Support
3,6/5

Already have Bigin?

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Showing 5 reviews of 11
Manivarman A.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Simple Things reach great lengths

Reviewed on 2020/07/03

It has been an awesome experience with the product as well as the support.

It has been an awesome experience with the product as well as the support.

Pros

Simple easy to use UI. Navigation is awesome. Straight up pipeline focused with necessary workflows automation

Cons

Contact to account look up is available the vice versa isnt there hence there is difficulty while selecting a contact during deal creation

Irving S.
Overall rating
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A basic , entry-level CRM

Reviewed on 2020/09/08

We have had a great experience with Bigin, it was a great alternative while lowering our costs. It...

We have had a great experience with Bigin, it was a great alternative while lowering our costs. It offers a great value for the money we pay for it.

Pros

While trying to lower our costs derived from the health crisis, we searched for CRM alternatives and ultimately we choose Bigin, due to their clean interface and the functionality they offer, as well as their low price (but great value overall)

Cons

Limited number of custom fields, no email templates and difficult to create email templates on my own.

Carleen H.
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great for small business

Reviewed on 2021/04/18

Easy to set up and learn how to use If you are new to CRM and need one, this is a great starting...

Easy to set up and learn how to use If you are new to CRM and need one, this is a great starting point, and you can add features you need as you grow.

Pros

Love that I can customize workflows, and store e-mail templates to reduce the time cost of doing everyday things with more precision.

Cons

Would be great if the tasks sent reminders for the day they were due rather than on the day they are set.

Natesh I.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Bad experience with Bigin

Reviewed on 2021/01/24

It was good & i was very happy till i found all my accounting data was not integrated and had to...

It was good & i was very happy till i found all my accounting data was not integrated and had to add contacts manually

Pros

Integration with GSuite
Tasks / Calendar

Cons

The worst is it does not integrate with Zoho Books, there is not point. I spent time exporting contacts from books and importing to Bigin and then realised this is foolish to do. They promised to integrate with books but they also suggested to use zoho flow another paid application. This is not fair as why should i keep paying for applications, they should have offered zoho flow for free as it is their fault when CRM is not integrated with books/accounting

Response from Zoho CRM

Hello Natesh! Thank you for taking your time to share your feedback. We're happy to let you know that Bigin's native integration with Zoho Books is ready and is live as part of our Early access program. We really hope that you find this useful.

As always, you can reach out to us anytime if there's anything else that you need to help with. Thank you!

Kody A.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

The perfect CRM when you're too big for a spreadsheet and don't need one of the behemoths!

Reviewed on 2021/04/22

I loved having the full featured free trial to completely test things out before making a purchase....

I loved having the full featured free trial to completely test things out before making a purchase. It made it easy to dive in and get started instead of sitting through sales calls hoping to get the information we needed to make a purchasing decision. Setup was intuitive and the customization was easy to use to make Bigin exactly what we needed. I would recommend Bigin to anyone who needs a starter CRM.

Pros

Super intuitive to use
Excellent pricing
Lots of customization options
Easy API

Cons

Needs more integrations with other tools

Showing 5 reviews of 11 Read all reviews

Bigin FAQs

Below are some frequently asked questions for Bigin.

Bigin offers the following pricing plans:

  • Starting from: US$7,00/month
  • Pricing model: Free, Subscription
  • Free Trial: Available

We do not have any information about Bigin features

Bigin has the following typical customers:

Self Employed, 2-10, 11-50, 51-200

We do not have any information about what languages Bigin supports

Bigin supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Bigin integrates with the following applications:

Google Workspace, Microsoft 365, Zapier, Zoho Campaigns, Zoho Desk, Zoho Flow, Zoho Meeting

Bigin offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Bigin.