---
description: Learn how Klaxon can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: Klaxon Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Push Notifications Software](/directory/1297/push-notifications/software) > [Klaxon](/software/146739/klaxon)

# Klaxon

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> Klaxon is an incident and communication management software that helps businesses inform team members about potential disasters, business continuity events, cyber attacks, or other emergencies via mass notification system (MNS). Employees can manage their notification preferences directly.
> 
> Verdict: Rated **4.7/5** by 6 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Klaxon

•&#9;Reach potentially a large number of people, quickly, using multiple channels.&#10;•&#9;Provide clear, concise details regarding an incident, including instructions on what to do / not do.&#10;•&#9;Enables messages to be sent by a designated group of people using a variety of devices as incidents can happen anywhere and at anytime.&#10;•&#9;Enable message receipt by people within your organisation (eg staff, students, staff from another office or site) and those who might just be visiting (contractors, vendors, visitors, audience members etc).&#10;•&#9;Provides a reportable audit trail to demonstrate what messages were sent, when and if those messages were received, helping to demonstrate active duty of care.&#10;•&#9;Provides multiple channels including Microsoft Teams and a Smartphone/Tablet App for receipt of messages.&#10;•&#9;Fulfil your GDPR and Information Security obligations with robust hosting and information security provision.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 6 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Klaxon Technologies
- **Location**: Leeds, UK
- **Founded**: 2016

## Commercial Context

- **Starting Price**: £0,58
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Klaxon offers a free trial for 30 days, after which the software is available across two pricing tiers, as outlined below:&#10;Free Trial (up to 50 recipients)&#10;&#10;UK Pound (£)&#10;&#10;Professional (up to 5,000 recipients): £0.65 per month per recipient, £0.58 per recipient per month (billed annually)&#10;&#10;US Dollar ($)&#10;&#10;Professional (up to 5,000 recipients): $0.70 per month per recipient, $0.66 per recipient per month (billed annually)&#10;&#10;Euro (€)&#10;&#10;Professional (up to 5,000 recipients): €0.70 per month per recipient, €0.65 per recipient per month (billed annually)&#10;&#10;Enterprise: Contact Klaxon for pricing information
- **Target Audience**: 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, British Virgin Islands, Canada, France, Germany, Ireland, New Zealand, US Virgin Islands, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- App Notifications
- Audit Management
- Audit Trail
- Campus Notifications
- Communication Management
- Communications Management
- Contact Database
- Contact Management
- Customizable Templates
- Disaster Recovery
- Email Alerts
- Geotargeting
- IT Incident Management
- Incident Management
- Incident Reporting
- Interaction Tracking

## Integrations (6 total)

- Microsoft 365
- Microsoft Azure
- Microsoft Teams
- ServiceNow
- Typeform
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Push Notifications Software](https://www.getapp.za.com/directory/1297/push-notifications/software)

## Related Categories

- [Push Notifications Software](https://www.getapp.za.com/directory/1297/push-notifications/software)
- [Incident Management Software](https://www.getapp.za.com/directory/1415/incident-management/software)
- [Emergency Notification Software](https://www.getapp.za.com/directory/1461/emergency-notification/software)

## Alternatives

1. [Freshservice](https://www.getapp.za.com/software/91351/freshservice) — 4.5/5 (685 reviews)
2. [JIRA Service Management](https://www.getapp.za.com/software/91811/jira-service-management) — 4.5/5 (763 reviews)
3. [Site24x7](https://www.getapp.za.com/software/91129/site24x7) — 4.7/5 (344 reviews)
4. [ilert](https://www.getapp.za.com/software/187171/ilert) — 4.7/5 (64 reviews)
5. [Datadog](https://www.getapp.za.com/software/91489/datadog-cloud-monitoring) — 4.6/5 (357 reviews)

## Reviews

### "Simple, quick and reliable Communication Tool" — 5.0/5

> **Akash** | *29 July 2020* | Translation & Localization | Recommendation rating: 10.0/10
> 
> **Pros**: The ease of setup and impact on incident reporting across the company. Main dashboard has provided the end user with a reference point of all incidents across the company. This has been particularly useful for roadside reporting.  &#10;&#10;The ability to add workaround detail / instruction to incidents and communicate this quickly has vastly improved user experience during incidents. &#10;&#10;Multiple communication channels with app based messaging, integration with Teams, SMS and email.
> 
> **Cons**: Service Now integration was not an offering at the time of purchase however this is being developed in collaboration with our requirements.
> 
> Klaxon has made communication during any incident type simple, quick and reliable.  The team at Klaxon, during the COVID 19 pandemic performed very well under challenging circumstances resulting in the successful deployment of the platform across the company by the original pre-COVID timescales.

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### "Great solution partners" — 5.0/5

> **Robin** | *06 July 2020* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: The set up of Klaxon is really simple which means you can enjoy the benefits really quickly.&#10;Focus - It's really good at its core focus - increasing awareness for the most important information.
> 
> **Cons**: I'm finding it really hard to think of something.
> 
> Klaxon is great\!  It’s a powerful tool wrapped in sophisticated simplicity.  It’s super easy to set up and administer.   It changes the relationship between you and your customer.    When you begin implementation you see the other possibilities and \[SENSITIVE CONTENT HIDDEN\] and his team are there to help you make them a reality.

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### "Great tool\!" — 4.0/5

> **Verified Reviewer** | *25 August 2020* | Legal Services | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to use.  Very stable and reliable.  Support is great.  When you're working with the support team, you feel you are working as one.  Feedback is greatly received and appreciated and changes required were implemented. &#10;&#10;The tool has taken away all most of the manual intervention and moved us away from sending emails.  We use Klaxon for Major Incidents and Planned Maintenance and Klaxon does what is says on the tin.&#10;&#10;Klaxon is easy to tailor to your process.&#10;&#10;We would never consider moving back to the old process.&#10; &#10;Klaxon is easy to use, for administrators and user's of the system.
> 
> **Cons**: There were too many fields at the beginning and we streamlined them, so it was easier to use.
> 
> Overall experience has been very positive indeed.

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### "Great Product" — 5.0/5

> **Daniel** | *09 February 2022* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: The logical order of the cloud software. it is easy to use
> 
> **Cons**: If you are on an Android  phone you will need to be on Android 9 and over to use the app
> 
> Its a great product. Alerts can be sent to several different systems

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### "Easy to set up and use" — 4.0/5

> **Samuel** | *20 July 2021* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: Easy way to impact large groups of people.
> 
> **Cons**: There were some teething issues around the creation of templates.
> 
> Very helpful within the business. The customer service alongside this is wonderful.

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## Links

- [View on GetApp](https://www.getapp.za.com/software/146739/klaxon)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/146739/klaxon> |
| de-AT | <https://www.getapp.at/software/146739/klaxon> |
| en | <https://www.getapp.com/it-communications-software/a/klaxon/> |
| en-AE | <https://www.getapp.ae/software/146739/klaxon> |
| en-AU | <https://www.getapp.com.au/software/146739/klaxon> |
| en-CA | <https://www.getapp.ca/software/146739/klaxon> |
| en-GB | <https://www.getapp.co.uk/software/146739/klaxon> |
| en-IE | <https://www.getapp.ie/software/146739/klaxon> |
| en-NZ | <https://www.getapp.co.nz/software/146739/klaxon> |
| en-SG | <https://www.getapp.sg/software/146739/klaxon> |
| en-ZA | <https://www.getapp.za.com/software/146739/klaxon> |
| es | <https://www.getapp.es/software/146739/klaxon> |
| es-CL | <https://www.getapp.cl/software/146739/klaxon> |
| es-CO | <https://www.getapp.com.co/software/146739/klaxon> |
| es-MX | <https://www.getapp.com.mx/software/146739/klaxon> |
| fr | <https://www.getapp.fr/software/146739/klaxon> |
| fr-BE | <https://fr.getapp.be/software/146739/klaxon> |
| fr-CA | <https://fr.getapp.ca/software/146739/klaxon> |
| nl | <https://www.getapp.nl/software/146739/klaxon> |
| nl-BE | <https://www.getapp.be/software/146739/klaxon> |
| pt | <https://www.getapp.com.br/software/146739/klaxon> |
| pt-PT | <https://www.getapp.pt/software/146739/klaxon> |

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