SubscriptionFlow
SubscriptionFlow
About SubscriptionFlow
SubscriptionFlow is a subscription management software designed to help businesses manage trials, billing, refunds, personalized subscription plans, and more. The platform uses artificial intelligence (AI)-technology to automate recurring tasks, predict custom preferences, mine data to generate leads, and identify sales opportunities.
SubscriptionFlow includes a billing management module, which enables organizations to create and send invoices to customers, manage recurring billing, check payment status, and issue credit or refunds. It offers a host of features including multiple pricing models, offline access, ACH processing, custom workflows, subscription tracking via webhooks, email notifications, user role management, and more. Customers can also use the self-service portal to handle their subscriptions, view outstanding invoices and company details, configure account settings, and edit billing, shipping, and contact details through a dashboard.
SubscriptionFlow lets users view built-in reports, modify dashboards and gain insights into churn rate, revenue, usage trends, subscriber lifecycle, renewal rate, and customer lifetime value (CLV) via KPIs and analytics. It also supports integration with various payment gateways and third-party applications such as Stripe, Authorize.net, PayPal, Xero, QuickBooks, SugarCRM, and Mailchimp.
Key benefits of SubscriptionFlow
Our subscription software offers features that infuse transformational growth for the businesses with recurring revenue streams such as,
In-built Intelligent Customer Management
Automated Recurring Invoicing, Billing, & Payment Management
Multi-Currency Support & PCI-Compliant Payment Solutions
Multiple Pricing Solutions & Free-Trials Management
Thorough Customer Insights & Data Trails
Excellent User Experience with Customizations & Integrations
End-to-End Encrypted Data Security with Intuitive Dashboard
Expert Subscription Consultations & Dedicated Customer Support
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Chargebee
Reviews
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- Industry: Education Management
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing experience with their billing features.
Reviewed on 2022/10/22
Have a great experience with SubscriptionFlow team, they were very helpful in setting up the system!
Have a great experience with SubscriptionFlow team, they were very helpful in setting up the system!
Pros
It’s compatibility with Stripe and ease of use.
Cons
Feature Documentation requires more work.
Alternatives Considered
ChargebeeReasons for Switching to SubscriptionFlow
Pricing is very nominal and offered all the features to our startup plan.- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Subscription Billing / Recurring Invoice Tool
Reviewed on 2023/05/31
Powerful tool once configured and running properly.
Powerful tool once configured and running properly.
Pros
Offered custom features not available with other options. Automated Invoicing, billing, payment dunning for recurring invoices.
Cons
Took a while to get setup and running. Not a self setup experience. Some features can only be enabled by support.
Alternatives Considered
ChargebeeReasons for Choosing SubscriptionFlow
custom options, higher level of automation, more accessible supportReasons for Switching to SubscriptionFlow
Price and Features- Industry: Internet
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Hundreds of hours wasted - buyer beware
Reviewed on 2024/11/03
When I demo'd the product they said they could do everything I needed. With time it became obvious...
When I demo'd the product they said they could do everything I needed. With time it became obvious that they could not deliver. We invested
hundreds of hours trying to get the solution to work. In the end we admitted defeat and went to Maxio. So a really awful experience overall.
Pros
The api that linked HubSpot to SubscriptionFlow and then SubscriptionFlow to Quickbooks online (QBO) was very good. We could change customer data in HubSpot and this would automatically flow to SubscriptionFlow to QBO
Cons
We could not get the system to work satisfactorily for our billing profile. We bill quarterly in advance and we issue the invoice on the 1st of the month proceeding the billing period. SF just did not have the flexibility to do this. We ended up manually importing invoices into QBO at the end of every billing run as we could not get SF to work. The team at SF was always promising they would issue a fix but when it came it was half baked and not fit for purpose.
It was not possible to raise a credit note and assign it to a billing period. Credit notes could not be synced to QBO.
We also identified a ton of bugs that took ages to be fixed. We move to a premium support package because we were desperate to get our billing issues fixed. This promised a response within 1 hour. Often it would be 4 days plus before getting an answer.
Reasons for Choosing SubscriptionFlow
Needed automation. We were producing invoices using excel and that was prone to error and laboriousSwitched From
Microsoft ExcelReasons for Switching to SubscriptionFlow
Price and promise of being able to meey all of our functional requirements.- Industry: Management Consulting
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
SubscriptionFlow is for complex membership subscription type business
Reviewed on 2022/12/21
Positive experience in using SF for more than a year now.
Positive experience in using SF for more than a year now.
Pros
We have a complex membership plan and the SF development team went far and beyond to accommodate all our integration and technical requirements.
Cons
UI/UX of the dashboard doesn't seem so intuitive but working just fine to filter search. Needs more improvement.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Onboarding with SubscriptionFlow and Using this new Product
Reviewed on 2022/11/12
I am so happy with our onboarding process. It's really above and beyond.
I am so happy with our onboarding process. It's really above and beyond.
Pros
I like how customizable it is. We've been working with SF on getting our quarterly print magazine subscriptions uploaded and flowing smoothly. New customers can order everything easily.
Cons
Right now our quarterly timetable seems to be something SF hasn't dealt with when it comes to renewals. But I can't say enough good things about their willingness to work through all our custom issues.
Alternatives Considered
Sage IntacctReasons for Switching to SubscriptionFlow
Most other products were more expensive, but also we really liked the SF representative, [SENSITIVE CONTENT] , who has worked with us very extensively. SF was flexible with our timing and our needs and is willing to make sure every detail we need is working the way we want it to.SubscriptionFlow FAQs
Below are some frequently asked questions for SubscriptionFlow.Q. What type of pricing plans does SubscriptionFlow offer?
SubscriptionFlow offers the following pricing plans:
- Starting from: US$99.00/year
- Pricing model: Subscription
- Free Trial: Not Available
SubscriptionFlow's plans include monthly and annual subscriptions, details of which are outlined below: Startup - Pricing starts at $149/month with 3 users $99/month (billed annually) with 3 users and Includes $100K revenue/year Rise - Pricing starts at $149/month with 10 users $199/month (billed annually) with 10 users and Includes $600K revenue/year Scale - Pricing starts at $249/month with 25 users $299/month (billed annually) with 25 users and Includes $1.2M revenue/year Enterprise - Custom Pricing for businesses with revenue greater than Greater than $1.2M revenue/year
Q. Who are the typical users of SubscriptionFlow?
SubscriptionFlow has the following typical customers:
201–500
Q. What languages does SubscriptionFlow support?
SubscriptionFlow supports the following languages:
English
Q. Does SubscriptionFlow support mobile devices?
SubscriptionFlow supports the following devices:
Q. What other apps does SubscriptionFlow integrate with?
SubscriptionFlow integrates with the following applications:
Adyen, Avalara, Braintree, CardConnect, GoCardless, HubSpot CRM, Mailchimp, PayPal, Pipedrive, QuickBooks Online Advanced, Salesforce Sales Cloud, Stripe, SugarCRM, Xero, Zendesk Suite, authorize.net
Q. What level of support does SubscriptionFlow offer?
SubscriptionFlow offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep)
Related categories
See all software categories found for SubscriptionFlow.
- Subscription Management Software
- Customer Success Software
- Recurring Billing Software
- Payment Processing Software
- Billing and Invoicing Software
- Digital Magazine Software
- Legal Billing Software
- Membership Management Software
- Revenue Management Software
- Billing and Provisioning Software
- Utility Billing Software
