RingCentral Video

Video conferencing software with screen sharing & team chat

4,4 /5 (206 reviews) Write a Review!

RingCentral Video Overview

What is RingCentral Video?

RingCentral Video is a cloud-based video conferencing platform designed to help businesses conduct virtual meetings from multiple devices such as desktops, tablets, and mobile devices. The solution offers team collaboration tools including audio and video conferencing, screen sharing, integrated messaging, and more.

With RingCentral Video, companies can conduct team meetings from multiple remote locations via browser or the native mobile app. The live chat and integrated messaging tools allow users to send direct messages to team members as well as chat during conference calls. Meeting participants can also share their screens and edit files in real time.

RingCentral Video lets organizations record video conferences, share meeting highlights with stakeholders, and stream recordings from the cloud. The analytics portal provides managers with real-time reporting and analytics on company key performance metrics (KPIs), usage frequency, employee behaviors, and trend focus areas. Users can set up automatic alerts, create personalized meeting rooms, and schedule meetings through integration with Microsoft Outlook.

RingCentral Video Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Please contact RingCentral directly for pricing information.


RingCentral Video Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China
Supported Languages
Chinese (Simplified), English, French

Media

RingCentral Video screen sharing
RingCentral Video virtual meetings
RingCentral Video team messaging
RingCentral Video video RingCentral Video video RingCentral Video screenshot: RingCentral Video screen sharing RingCentral Video screenshot: RingCentral Video virtual meetings RingCentral Video screenshot: RingCentral Video team messaging

RingCentral Video Reviews

RingCentral Video Reviews

Overall rating
4,4
/
5
Excellent
120

Very good
60

Average
16

Poor
2

Terrible
8

Value for Money
4,2
Features
4,3
Ease of Use
4,3
Customer Support
4,3
87% recommended this app
Guiliana T.

RingCentral for meetings

Ringcentral meetings give us the opportunity to connect with our clients in an effective way. Also, it s great to use inside our company to connect our offices over the world.


Verified Reviewer

RingCentral Meetings Review

My overall experience with RingCentral Meetings is great! I love to use Ringcentral at my work. Our company has many telecommuters, and we heavily rely on RingCentral for our daily work. It's so convenient to meet via RingCentral with colleagues from New York, DC, and Boston offices to work on the same project.


Kirsten C.

DO NOT CHOOSE RING CENTRAL!

We've had Ring Central for 9 months, in that time, we've had nothing but problems. We've been on with support on an almost weekly basis for the same issues. At one point in time, we had one phone that wouldn't ring until we'd been open for 2 hours. Tech support couldn't figure it out, one of our employees figured out it was set to a different time zone. We had an issue that was finally put to a tier 2 tech support agent, but it took 3 months to get connected with them. Now that we've been released from our contract, porting is an issue too. They don't allow for a corporate and a doing business as name, nor do they allow for more than one decision maker in the company. If it isn't word for word what is in the account settings, you can't port your number over. I even tried calling to let them know, but it had to be our DBA name and the name on the account. Take your business elswhere!


Tyler l. H.

Best of both worlds

RingCentral Video has a been a great tool to interact with our clients.


Brooke S.

Great for Small Technology Forward Business


Guiliana T.
Industry: Law Practice
Company size: 11-50 Employees

RingCentral for meetings

Used Daily for 1+ year
Reviewed on 2018/08/02
Review Source: Capterra

Ringcentral meetings give us the opportunity to connect with our clients in an effective way. Also, it s great to use inside our company to connect our offices over the world.

Pros

I´ve been using RingCentral at work since I got hired in the Company. For me it has been an important tool since the majority of our clients are contacted via telephone conferences. Also, ringcentral is very helpful for us because we have 2 main locations Miami and Bogota and we use it to comunicate between both offices the entire day. Ringcentral is very helpful in situations in which you need to connect your clients with people in different offices. Even if you don´t use the video feature you know who is speaking because the name of the person appears in the entire screen (which is super usefull if you are connected which several persons at the same time). I had also use it via cellphone and it is super easy to use, you only need to call a particular number and then mark the code of the meeting, for me this is important in cases when I have a meeting but I´m in the middle of traffic or something similar. Ringcentral also offers you the opportunity to share your screen so everyone in the meeting can see your presentations and you can even give them the control of your screen so they can make changes directly to any document if you need it, we use this feature between the teams in Bogota and Miami and it is super usefull because we can work in several things at the same time.

Cons

I don´t have any complaints about this software, for me it has been very helpful.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Education Management
Company size: 201-500 Employees

RingCentral Meetings Review

Used Daily for 1+ year
Reviewed on 2019/12/16
Review Source: Capterra

My overall experience with RingCentral Meetings is great! I love to use Ringcentral at my work. Our company has many telecommuters, and we heavily rely on RingCentral for our daily work. It's so convenient to meet via RingCentral with colleagues from New York, DC, and Boston offices to work on the same project.

Pros

I've been using RingCentral every day since I joined my company. What I like most about this software is that I can join anywhere in the meetings with my cellphone and share my screen easily with my colleagues.

Cons

What I like least about this software is that sometimes I got kicked out of the meetings and re-joined multiple times when the internet was not stable.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Kirsten C.
Industry: Health, Wellness & Fitness
Company size: 11-50 Employees

DO NOT CHOOSE RING CENTRAL!

Used Daily for 6-12 months
Reviewed on 2019/02/21
Review Source: Capterra

We've had Ring Central for 9 months, in that time, we've had nothing but problems. We've been on with support on an almost weekly basis for the same issues. At one point in time, we had one phone that wouldn't ring until we'd been open for 2 hours. Tech support couldn't figure it out, one of our employees figured out it was set to a different time zone. We had an issue that was finally put to a tier 2 tech support agent, but it took 3 months to get connected with them. Now that we've been released from our contract, porting is an issue too. They don't allow for a corporate and a doing business as name, nor do they allow for more than one decision maker in the company. If it isn't word for word what is in the account settings, you can't port your number over. I even tried calling to let them know, but it had to be our DBA name and the name on the account. Take your business elswhere!

Pros

nothing, it's horrible. Very user unfriendly

Cons

Hard to use, too many software issues, horrible support

Response from RingCentral UK

Hi Kirsten,

First of all, I would like to personally apologize for the experience.

I want to know what happened and understand where we can improve or maybe figure out how we can win you back. Can you please share with me your contact information so I can personally reach out to you.

Thanks,
Rene

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Tyler l. H.
Industry: Computer Networking
Company size: 10 000+ Employees

Best of both worlds

Used Daily for 1-5 months
Reviewed on 2020/09/22
Review Source: Capterra

RingCentral Video has a been a great tool to interact with our clients.

Pros

It's been nice having the functionality of Zoom that beats everything else in the market. Very easy to use.

Cons

Sometimes it looks a little outdated to be honest. I think they are trying to get you to update to the Zoom version though because of this.

Rating breakdown

Ease of Use

Likelihood to recommend: 9.0/10

Brooke S.
Industry: Insurance
Company size: Self Employed

Great for Small Technology Forward Business

Used Daily for 6-12 months
Reviewed on 2019/07/22
Review Source: Capterra

Pros

This tool is one of the best tools we use for screen share presentations. The price is included in the phone system we use and is a great package for our small business

Cons

It is reliable and easy to use, therefore I can't think of any cons.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,3/10
Based on 206 user ratings
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RingCentral Video Pricing

RingCentral Video Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Please contact RingCentral directly for pricing information.

Please contact RingCentral directly for pricing information.

Value for Money
4,2/5
Based on 206 user ratings
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RingCentral Video Features

RingCentral Video Features

API
Activity Dashboard
Automatic Notifications
Call Monitoring
Call Recording
Call Routing
Call Transfer
Caller ID
Chat
Collaboration Tools
Communication Management
Conferencing
Contact Management
Customizable Branding
Instant Messaging
Real Time Reporting
Reporting & Statistics
Third Party Integration
Video Conferencing
Voice Mail
Features
4,3/5
Based on 206 user ratings
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Categories

Additional information for RingCentral Video

Additional information for RingCentral Video

Key features of RingCentral Video

  • Action Planning
  • Availability Indicator
  • Brainstorming
  • Cooperative Writing
  • Electronic Hand Raising
  • Multiple Protocol Support
  • On-Demand Webcasting
  • Presentation Streaming
  • Record & Playback Ability
  • Two-Way Audio & Video
  • Video Conferencing
  • Voting

RingCentral Video FAQs

RingCentral Video FAQs

Below are some frequently asked questions for RingCentral Video.

Q. What type of pricing plans does RingCentral Video offer?

RingCentral Video offers the following pricing plans:

Pricing model: Subscription

Free Trial: Available

Please contact RingCentral directly for pricing information.

Q. What are the main features of RingCentral Video?

RingCentral Video offers the following features:

  • Action Planning
  • Availability Indicator
  • Brainstorming
  • Cooperative Writing
  • Electronic Hand Raising
  • Multiple Protocol Support
  • On-Demand Webcasting
  • Presentation Streaming
  • Record & Playback Ability
  • Two-Way Audio & Video
  • Video Conferencing
  • Voting

Q. Who are the typical users of RingCentral Video?

RingCentral Video has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does RingCentral Video support?

RingCentral Video supports the following languages:

Chinese (Simplified), English, French

Q. What type of pricing plans does RingCentral Video offer?

RingCentral Video has the following pricing plans:

Subscription

Q. Does RingCentral Video support mobile devices?

RingCentral Video supports the following devices:

Android, iPhone, iPad

Q. What other apps does RingCentral Video integrate with?

RingCentral Video integrates with the following applications:

Google Workspace, RingCentral Office, Slack

Q. What level of support does RingCentral Video offer?

RingCentral Video offers the following support options:

Phone Support, Online Support, FAQs, Knowledge Base