WebCheckout

4.4 (55)
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Cloud-based asset management & equipment booking software

About WebCheckout

WebCheckout is an inventory management software designed to help educational institutions, production houses, and corporate businesses manage staff members, IT equipment, and media assets on a centralized platform. Administrators can schedule working hours of employees and provide customers with a self-service portal to edit personal information and receive equipment recommendations.

WebCheckout allows organizations to sort available assets into several categories, add images, and utilize the search functionality to retrieve details of specific items. Managers can maintain a record of employees’ activities, configure access permissions, and secure confidential data using single sign-on (SSO) capabilities. It also lets users handle equipment bookings and automatically suggest alternatives for unavailable items.

Businesses can generate usage reports to track the performance of inventory items and schedule equipment maintenance accordingly. Using WebCheckout’s dashboard, broadcasters can group items into kits and configure business policies in compliance with Americans with Disabilities Act (ADA) standards. The software also facilitates integration with various third-party applications and helps users streamline check-out processes via barcode scanning.


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WebCheckout Software - WebCheckout available resources
WebCheckout Software - WebCheckout patron portal
WebCheckout Software - WebCheckout mobile inventory
WebCheckout Software - WebCheckout available inventory
WebCheckout Software - WebCheckout homepage
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WebCheckout Software - WebCheckout available resources
WebCheckout Software - WebCheckout patron portal
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WebCheckout Software - WebCheckout homepage
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WebCheckout

4.4 (55)
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Starting Price

US$400.00
month
US$40.00
month

Pricing Options

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Features

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Ease of Use

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Value for Money

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Customer Service

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Reviews

Overall rating

4.4 /5
(55)
Value for Money
4.1/5
Features
4.2/5
Ease of Use
4.0/5
Customer Support
4.7/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 55
Aaron
Aaron
Overall rating
  • Industry: Higher Education
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

WebCheckout saves you time and money!

Reviewed on 2020/03/30

We moved to WebCheckout after using a paper-based rental solution for over 40 years. Our inventory...

We moved to WebCheckout after using a paper-based rental solution for over 40 years. Our inventory count has become accurate. We're now able to run monthly, weekly, or even daily usage reports without having to manually count paper slips.

Pros

WebCheckout provides the ability to track every piece of gear in our inventory. We can monitor the usage of our production suites as well. Being able to run real-time usage reports helps to put budget towards higher used areas and gear. Dashboard screens allow workers to pre-pick pending orders and prepare for the return of large rentals.

Cons

We have no complaints with this software.

Response from WebCheckout

Hi Aaron,

Thank you for your time and thoughtful feedback. I'm glad to hear WebCheckout has been working so well for your team. If you have any questions or concerns, please do not hesitate to reach out to [email protected] we're always happy to help.

Thanks again for your time, and we appreciate your continued support.

Thank you,

Brittany W.

Ryan
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Webcheckout review

Reviewed on 2020/03/27

Having said all of these pros and cons, I will say that webcheckout really listens to their...

Having said all of these pros and cons, I will say that webcheckout really listens to their customers. They provide excellent and quick customer service, they are always offering new training opportunities, and they have created a community where people can provide feedback and they will listen and try to implement changes if possible. So even though there are unfortunate parts to this product, I have confidence they will be addressed in the future.

Pros

I have been using webcheckout for our university for the 5 years. We have a very robust equipment checkout program for our campus and webcheckout helps us manage over 1,000 pieces of equipment for around 12,000 students/faculty, and staff.

There are some things that webcheckout does really well. I love that it syncs with Active Directory and the reporting they do is also very nice. They just recently opened a patron portal, and the advances they have made there are really nice and are allowing us to make some advances in shift left for our services. The organization is very good and keeping track of fines and late equipment is very easy.

Cons

There are a few things that I would consider minor annoyances for webcheckout. We would really like to find a way for patrons to renew equipment themselves, but this still does not exist and adds a lot of unnecessary man power for a pretty simple task. Also there is no embedded signature system, so if you want students to sign for a checkout you have to pull up a separate program, then upload that file back into webcheckout, and then manually update a signature on file date to let the software know something was uploaded. That is just too manual.

Alternatives Considered

Reftab and Cheqroom

Reasons for Switching to WebCheckout

familiarity, customer service, and I like the in person checkout interface alot better than other products

Response from WebCheckout

Hi Ryan,

Thank you for your time and thoughtful feedback. We are committed to continuously add value to WebCheckout and its suites of modules, and we want to ensure customers feel the same. I hope you will not mind that I will be following up with you directly to get more of your thoughts on the improvements you'd like to see. As always, please feel free to reach out to us at [email protected] with any WebCheckout concerns and feature requests.

Thanks again for your time, and we appreciate your continued support.

Best,

AJ O.
Customer Care Team

Rifah
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Helpful but Not User Friendly

Reviewed on 2020/03/27

Pros

I like that it helps us keep track of our events and checkouts so that we don't lose equipment. Overall, it offers a lot of flexibility especially with being able to write notes on reservations, checkouts, and equipment.

Cons

I wish the dashboard would stick without having to reset it up daily with my preferences. I also wish the dashboard view was more integrated into the main checkout page instead of its own page. I wish this system was more user friendly or they offered tutorial videos. I have a large rotating staff of student workers that I have to train and retrain on the various aspects of Webcheckout. I have had to create my own documentation on how to use it and still come across issues where things don't go right if a student worker misses a step. The system is not intuitive at all and needs to be taught and learned. There needs to be a way to delete equipment for good. I would also like an easy way to track our events vs. just our regular checkouts or scheduled tasks so I could pull reports on it. The set, strike, show isn't cutting it for us.

Response from WebCheckout

Hi Rifah, thanks for your time and feedback. We're pleased to know that WebCheckout aids in keeping track of your equipment.

The Dashboard now persists, so once you set it up, the information is readily available for the next time you login. This improvement was made after your request in our 2019 User Training. We also provided SXU with the Task Module to better track event details, a part from regular checkout/reservation information.

As we continue to improve and add to WebCheckout's countless features, we understand this can make training an every changing staff difficult to manage. We do update our online documentation, and will continue to host webinars to highlight new features of each release. Additionally, we do offer training services to take the burden of training off of the administrative team.

If we can provide any assistance, please do not hesitate to reach out to your account manager.

We hope you're well.

Jeannie C
Customer Care Team

Verified Reviewer
Overall rating
  • Industry: Higher Education
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

WebCheckout is a solid solution

Reviewed on 2020/03/31

Our overall experience with web checkout has been wonderful and continues to grow with every...

Our overall experience with web checkout has been wonderful and continues to grow with every progressive upgrade.

Pros

Love the integration and tech support for this software.

Cons

We wish there was a better calendaring system that would show the real-time check-in and check-out appointments by the tech and client

Alternatives Considered

EZOfficeInventory

Reasons for Switching to WebCheckout

When our IT Department decided they could no longer support our equipment check in/out database, we went on a mission to find a replacement database. WebCheckout was the solution that best fits our needs. Integration into our student enrollment system was key and has saved us not just in time and money, but troubleshooting technology for our student support has improved greatly. This is a Student Facing program that works best for us.

Response from WebCheckout

Thank you for your time and thoughtful feedback. We are always on the look out for ways to improve client support and application improvements. Please contact [email protected] to discuss improving the user experience of allocation reporting. Thank you again for your time and continued support.
Holly V.
Customer Care

Frank
Overall rating
  • Industry: Education Management
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Industry Standard, (but...)

Reviewed on 2020/03/27

I have worked with Webcheckout for over 10 years. It has been the industry standard the whole...

I have worked with Webcheckout for over 10 years. It has been the industry standard the whole time, and meets the need for most users. As an admin it takes a "programmer's head" to get used to, but that's just part of the territory. It's so powerful and can do so much, that it's going to be complex, and they do their best to keep it as simple as possible. Phone support is extremely responsive and capable.

Pros

The software does it all...especially now after well over a decade of upgrades and user feedback. The customer service is the best,

Cons

The software in places seems to have no input from designers. New users should expect good amount of training and "getting used to it" through practice. Things like calendar input can seem clunky, and not the same across the board. A streamlined mobile app interface would be nice (maybe it's extra money), and bar-code scanning isn't mac friendly.

Alternatives Considered

Claris FileMaker

Reasons for Choosing WebCheckout

Needed more robust and professional software.

Reasons for Switching to WebCheckout

Webcheckout is the industry standard, used by many schools/colleges/libraries.

Response from WebCheckout

Thank you for your comments and praise for our support team, Frank! Please contact [email protected] to help work out any issues, including barcode scanning, and to let us know of any application improvements to better your experience with WebCheckout.
Holly V.
Customer Care

Showing 5 reviews of 55 Read all reviews

WebCheckout FAQs

Below are some frequently asked questions for WebCheckout.

WebCheckout offers the following pricing plans:

  • Starting from: US$400.00/month
  • Pricing model: Subscription
  • Free Trial: Available

WebCheckout offers a free trial, after which the software is available across 2 pricing tiers, as outlined below: WebCheckout Lite: $400 per month WebCheckout Pro: Contact WebCheckout for pricing information

WebCheckout has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

WebCheckout supports the following languages:

English

WebCheckout supports the following devices:

WebCheckout integrates with the following applications:

Google Calendar, Microsoft Outlook

WebCheckout offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

See all software categories found for WebCheckout.