Uptime.com

Uptime & performance monitoring made easy.

4,6 /5 (28 reviews) Write a Review!

Uptime.com Overview

What is Uptime.com?

Our solution pairs robust data with intuitive, easy to use reporting for professionals to quickly identify necessary website infrastructure repairs and optimizations. Both small and large organization turn to Uptime.com for a highly reliable monitoring service along with the depth of insights provided.

If there’s an outage, Uptime.com’s advanced alerting system notifies the right contacts of the issue. The software seamlessly integrates into your workflow, allowing push notifications from top apps like Slack, Pagerduty, Hipchat, as well as email and SMS alerts. Use public status pages to keep website visitors informed of any issues.

Performance matters. That’s why Uptime.com goes beyond monitoring to provide critical details on your site’s speed and overall domain health. Scan your site daily for malware and viruses, keep tabs on your mail servers and utilize RUM reports get critical insights on actual site visitor behavior.

Uptime.com provides enterprise-level IT tools with straightforward pricing.

Uptime.com Overview

Pricing

Starting from
US$8,00/month

Pricing options

Free Trial
Free
Subscription
Value for money

Receive a 20% discount with annual subscription.


Uptime.com Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English

Media

Domain Health - Instant and thorough reports from Uptime.com tell IT administrators the state of DNS, web, and mail servers with a full range of uptime checks as well as blacklist and malware databases.
Uptime Monitoring - A smarter monitoring system for downtime incident reporting with key statistics at your fingertips.
Real User Monitoring (RUM) - The Uptime.com RUM checks provide real-user insights, generating comprehensive metrics of every element on your site so you can provide an optimized and smooth user experience.
Page Speed Insights - Simulate how visitors interact with your site and receive alerts when critical transactions fail. A highly customizable approach to application monitoring from Uptime.com.
Website Alerting - Customizable alert system keeps a constant watch on your critical applications, notifying key personnel of downtime events through SMS, phone call, email, and push notifications.
Enterprise-Grade Transaction Monitoring - Uptime.com’s customizable alert system keeps a constant watch on your critical applications, notifying key personnel of downtime events through SMS, email, and push notifications.
Uptime.com screenshot: Domain Health - Instant and thorough reports from Uptime.com tell IT administrators the state of DNS, web, and mail servers with a full range of uptime checks as well as blacklist and malware databases. Uptime.com screenshot: Uptime Monitoring - A smarter monitoring system for downtime incident reporting with key statistics at your fingertips. Uptime.com screenshot: Real User Monitoring (RUM) - The Uptime.com RUM checks provide real-user insights, generating comprehensive metrics of every element on your site so you can provide an optimized and smooth user experience. Uptime.com screenshot: Page Speed Insights - Simulate how visitors interact with your site and receive alerts when critical transactions fail. A highly customizable approach to application monitoring from Uptime.com. Uptime.com screenshot: Website Alerting - Customizable alert system keeps a constant watch on your critical applications, notifying key personnel of downtime events through SMS, phone call, email, and push notifications. Uptime.com screenshot: Enterprise-Grade Transaction Monitoring - Uptime.com’s customizable alert system keeps a constant watch on your critical applications, notifying key personnel of downtime events through SMS, email, and push notifications.

Uptime.com Reviews

Uptime.com Reviews

Overall rating
4,6
/
5
Excellent
22

Very good
2

Average
3

Poor
1

Terrible
0

Value for Money
4,4
Features
4,6
Ease of Use
4,9
Customer Support
4,5
86% recommended this app
Wes B.

Reliable monitoring system, very flexible.

I'm a solo developer/admin for an internet-based company, and so it's crucial that we are immediately aware of any outages or problems with our sites. We've been using Uptime for roughly 18 months, and it has proven to be extremely reliable in detecting any outages.

Additionally, the advanced monitoring checks that are available are impressive - it can submit data to forms, observe real user sessions, verify that SSL certificates are valid, and more.

I strongly recommend Uptime to anyone who relies on a steady internet presence for their business. Tremendous value for our company, and great peace of mind for myself especially, as the overseer of our operations.


Saransh K.

Uptime monitoring with performance metrics that more people should know about

Uptime monitoring is simple by nature which could lead a lot of individuals to think the choice doesn't really matter. Uptime maintains the simplicity you would expect (even in its branding) but allows a lot of complex problem-solving under the hood. This balance of easy-of-use and powerful extensibility is exactly what my team was looking for. I'm glad we stumbled across this product.


Deon W.

Zero African Footprint

Loved the product. Just wish it offered a full global presence. I can recommend it if your service is not hosted on the African continent but if you not, find something else.


Jacob S.

Easy way to make sure our application is responsive for users


Franz M.

Works great!

Great experience. Wonderful service, powerful tool, good people.


Wes B.
Industry: Publishing
Company size: 11-50 Employees

Reliable monitoring system, very flexible.

Used Weekly for 1+ year
Reviewed on 2018/10/10
Review Source: Capterra

I'm a solo developer/admin for an internet-based company, and so it's crucial that we are immediately aware of any outages or problems with our sites. We've been using Uptime for roughly 18 months, and it has proven to be extremely reliable in detecting any outages.

Additionally, the advanced monitoring checks that are available are impressive - it can submit data to forms, observe real user sessions, verify that SSL certificates are valid, and more.

I strongly recommend Uptime to anyone who relies on a steady internet presence for their business. Tremendous value for our company, and great peace of mind for myself especially, as the overseer of our operations.

Pros

- Easy to use, very clean design
- Notifies quickly of any detected outages
- Reliably detects even small/brief outages
- The wide variety of things that can be monitored, including APIs & multi-step pathways
- Very quick to navigate through the various console pages
- API access to the reports that can be integrated into internal applications
- Documentation is very thorough
- Monitoring checks are executed from several points around the world

Cons

There are no cons, in my opinion. It does exactly what's advertised - and more.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Saransh K.
Industry: E-Learning
Company size: 10 000+ Employees

Uptime monitoring with performance metrics that more people should know about

Used Daily for 1+ year
Reviewed on 2020/01/22
Review Source: Capterra

Uptime monitoring is simple by nature which could lead a lot of individuals to think the choice doesn't really matter. Uptime maintains the simplicity you would expect (even in its branding) but allows a lot of complex problem-solving under the hood. This balance of easy-of-use and powerful extensibility is exactly what my team was looking for. I'm glad we stumbled across this product.

Pros

A myriad of available notification options. This helps ensure that alerts are seen right away. We push alerts to user's phones, through our internal messaging software, and to kiosk monitors in the offices. Threat detection was an unexpected plus as well. Alerts can come from multiple locations around the globe so it can help discover regionally isolated incidents as well.

Cons

The concept of team management and user permission management is still evolving and not quite as robust as I would prefer.

Response from Uptime.com

Hello Saransh, thank you for your feedback. As a user-centric organization, we take user requests very seriously. Our support team would love to hear about user permission improvements you may have. Feel free to contact our support team at [email protected]

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Deon W.
Industry: Insurance
Company size: 2-10 Employees

Zero African Footprint

Used Daily for 6-12 months
Reviewed on 2020/05/05
Review Source: Capterra

Loved the product. Just wish it offered a full global presence. I can recommend it if your service is not hosted on the African continent but if you not, find something else.

Pros

I love all of it and this product would stay my first choice if it had a footprint in Africa.

Cons

We get false downtime notifications whenever there are issues with the undersea cables linking Africa to the rest of the world. This complicates monitoring SaaS and leaves the product useless for SLA and OLA calculations.

Response from Uptime.com

Greetings Deon,

We believe the faults attributed to your poor monitoring experience are with another monitoring provider. We have maintained a probe server in Johannesburg for some time, and are continually expanding the number of locations we cover.

Are you certain that your experience was with Uptime.com?

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Jacob S.
Industry: Nonprofit Organization Management
Company size: 11-50 Employees

Easy way to make sure our application is responsive for users

Used Weekly for 1-5 months
Reviewed on 2020/08/20
Review Source: Capterra

Pros

Setting up uptime was a quick process - just point it at a URL and it started giving us valuable data. There was even more once we set up some customized transactions that ensured that our login flow was working and completing in a reasonable amount of time. That combined with SMS and push notifications means I can be confident that our app is working, and if something happens with it, I know I'll be alerted to it faster than users could even reach out.

Cons

I'd love to see some additional lower-level metrics (CPU, Nginx Queue wait times, etc.), but honestly, I think that's a different product category all together. I appreciate the simple and straightforward nature of uptime.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Franz M.
Industry: Information Services
Company size: 2-10 Employees

Works great!

Used Daily for 2+ years
Reviewed on 2018/10/17
Review Source: Capterra

Great experience. Wonderful service, powerful tool, good people.

Pros

Lots of configurable controls. Simple to use interface that's both attractive and functional. Gets the job done right.

Cons

It'd be nice to be able to more easily see which specific server a down report comes from. Sometimes there's just general internet network issues and I don't care if some server in Peru can't ping the site.

Response from Uptime.com

Thank you for reviewing our service! Appreciate the kind words. We indicate location when sending and displaying alerts.

If you need assistance on this we are happy to help! Feel free to email us at [email protected]

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9/10
Based on 28 user ratings
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Uptime.com Pricing

Uptime.com Pricing

Starting from
US$8,00/month
Free Trial
Free
Subscription
Value for money

Receive a 20% discount with annual subscription.

Receive a 20% discount with annual subscription.

Value for Money
4,4/5
Based on 28 user ratings
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Uptime.com Features

Uptime.com Features

API
Access Control
Activity Dashboard
Activity Tracking
Alerts / Escalation
Auditing
Automatic Notifications
Collaboration Tools
Compliance Management
Data Import/Export
Data Visualization
Drag & Drop Interface
Monitoring
Real Time Data
Real Time Monitoring
Reporting & Statistics
Search Functionality
Third Party Integration
User Management
Workflow Management
Features
4,6/5
Based on 28 user ratings
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Categories

Additional information for Uptime.com

Additional information for Uptime.com

Key features of Uptime.com

  • Agentless and agent-based server monitoring
  • Application monitoring
  • Browser-based GUI
  • Build and test SLAs
  • Capacity planning
  • Cloud monitoring incl. Amazon's EC2 & Rackspace
  • Cloud, on-premise or remote monitoring
  • Customizable, drag-and-drop dashboards
  • Multi-platform server monitoring
  • Network monitoring
  • Performance trends & availability monitoring
  • Proactive alerts & root-cause analysis
  • Reports bases on multiple deep metrics
  • SLA monitoring
  • Set SLOs (Service Level Objectives)
  • Team or role-specific dashboards
  • Unified IT Dashboard
  • Virtual server monitoring

Benefits

Uptime Monitoring - Highly reliable monitoring with minimal false positives. A smarter monitoring system for downtime incident reporting with key statistics at your fingertips.

Transaction Monitoring - Simulate how visitors interact with your site and receive alerts when critical transactions fail. A highly customizable approach to application monitoring from Uptime.com.

Alerting - Customizable alert system that keeps a constant watch on your critical applications, notifying key personnel of downtime events through SMS, Email, phone call and push notifications.

Real User Monitoring (RUM) - Uptime.com RUM checks provide real-user insights, generating comprehensive metrics of every element on your site so you can provide an optimized and smooth user experience.

Page Speed Insights - Gain visibility into your site’s performance in one minute with Uptime.com and prevent visitors from leaving.

Domain Health Check - Instant and thorough reports from Uptime.com tell IT administrators the state of DNS, web, and mail servers with a full range of uptime checks as well as blacklist and malware databases.

Status Page - The Uptime.com status page is an interactive visualization of check status, detailing historic downtime data, average response time and outages.

Uptime.com FAQs

Uptime.com FAQs

Below are some frequently asked questions for Uptime.com.

Q. What type of pricing plans does Uptime.com offer?

Uptime.com offers the following pricing plans:

Starting from: US$8,00/month

Pricing model: Free, Subscription

Free Trial: Available

Receive a 20% discount with annual subscription.

Q. What are the main features of Uptime.com?

Uptime.com offers the following features:

  • Agentless and agent-based server monitoring
  • Application monitoring
  • Browser-based GUI
  • Build and test SLAs
  • Capacity planning
  • Cloud monitoring incl. Amazon's EC2 & Rackspace
  • Cloud, on-premise or remote monitoring
  • Customizable, drag-and-drop dashboards
  • Multi-platform server monitoring
  • Network monitoring
  • Performance trends & availability monitoring
  • Proactive alerts & root-cause analysis
  • Reports bases on multiple deep metrics
  • SLA monitoring
  • Set SLOs (Service Level Objectives)
  • Team or role-specific dashboards
  • Unified IT Dashboard
  • Virtual server monitoring

Q. Who are the typical users of Uptime.com?

Uptime.com has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does Uptime.com support?

Uptime.com supports the following languages:

English

Q. What type of pricing plans does Uptime.com offer?

Uptime.com has the following pricing plans:

Free, Subscription

Q. Does Uptime.com support mobile devices?

Uptime.com supports the following devices:

Android, iPhone

Q. What other apps does Uptime.com integrate with?

Uptime.com integrates with the following applications:

Datadog, Geckoboard, Jira Service Management, Klipfolio, Librato, Opsgenie, PagerDuty, Slack, Twitter, VictorOps

Q. What level of support does Uptime.com offer?

Uptime.com offers the following support options:

Knowledge Base, Online Support, Phone Support