Uptime.com

About Uptime.com
Uptime.com provides peace of mind to thousands of customers like Apple, Microsoft, IBM, Palo Alto Networks, Kraft, and BNP Paribas who trust us to monitor the performance, health, and downtime of their websites, applications, and infrastructure.
We’ve been recognized as one of the world’s best web monitoring solutions by G2 and TechRadar Pro for several consecutive years, including this one. Monitor in minutes with our 14-day free trial at www.uptime.com
Key benefits of Uptime.com
Uptime Monitoring - Highly reliable monitoring with minimal false positives. A smarter monitoring system for downtime incident reporting with key statistics at your fingertips.
Transaction Monitoring - Simulate how visitors interact with your site and receive alerts when critical transactions fail. A highly customizable approach to application monitoring from Uptime.com.
Alerting - Customizable alert system that keeps a constant watch on your critical applications, notifying key personnel of downtime events through SMS, Email, phone call and push notifications.
Real User Monitoring (RUM) - Uptime.com RUM checks provide real-user insights, generating comprehensive metrics of every element on your site so you can provide an optimized and smooth user experience.
Page Speed Insights - Gain visibility into your site’s performance in one minute with Uptime.com and prevent visitors from leaving.
Domain Health Check - Instant and thorough reports from Uptime.com tell IT administrators the state of DNS, web, and mail servers with a full range of uptime checks as well as blacklist and malware databases.
Status Page - The Uptime.com status page is an interactive visualization of check status, detailing historic downtime data, average response time and outages.
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Reviews
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- Industry: Information Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Works great!
Reviewed on 2018/10/17
Great experience. Wonderful service, powerful tool, good people.
Great experience. Wonderful service, powerful tool, good people.
Pros
Lots of configurable controls. Simple to use interface that's both attractive and functional. Gets the job done right.
Cons
It'd be nice to be able to more easily see which specific server a down report comes from. Sometimes there's just general internet network issues and I don't care if some server in Peru can't ping the site.
Response from Uptime.com
Thank you for reviewing our service! Appreciate the kind words. We indicate location when sending and displaying alerts.
If you need assistance on this we are happy to help! Feel free to email us at [email protected].
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Uptime.com review
Reviewed on 2025/01/14
Overall we are satisfied with uptime.com
Overall we are satisfied with uptime.com
Pros
We like uptime.com because of its simplicity but at the same time that it is feature rich
Cons
The prices at uptime.com could be better, at least for phone calls

- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Zero African Footprint
Reviewed on 2020/05/05
Loved the product. Just wish it offered a full global presence. I can recommend it if your service...
Loved the product. Just wish it offered a full global presence. I can recommend it if your service is not hosted on the African continent but if you not, find something else.
Pros
I love all of it and this product would stay my first choice if it had a footprint in Africa.
Cons
We get false downtime notifications whenever there are issues with the undersea cables linking Africa to the rest of the world. This complicates monitoring SaaS and leaves the product useless for SLA and OLA calculations.
Response from Uptime.com
Greetings Deon,
We believe the faults attributed to your poor monitoring experience are with another monitoring provider. We have maintained a probe server in Johannesburg for some time, and are continually expanding the number of locations we cover.
Are you certain that your experience was with Uptime.com?
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Uptime is great!
Reviewed on 2024/12/10
Pros
It was very easy to set up, some other companies that do the same thing make the process pretty confusing, but Uptime was very straightforward.
Cons
Can't think of anything really. The entire process was painless!
- Industry: Architecture & Planning
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
High quality but more expensive
Reviewed on 2022/08/14
Pros
Real-time monitoring has been quite accurate. We have compared the tool with other real-time monitoring providers, but uptime has higher performance. Performance metrics and routing help us detect anomalies in the communication between our clients' servers and ours. This is interesting, mainly, because we can know through ping if a server is suffering from a DDoS attack, which has become very common. A very interesting feature, which we have not seen in other providers of this service, is monitoring from a different location. We liked this a lot, because we can choose the best place to hire a service.
Cons
It is more expensive than other providers. I understand that they have tools that other providers do not have (at least in the published service offer). However, this can be obtained in most cases by contacting the provider and requesting the approximate location where you want the monitoring to take place.
Reasons for Switching to Uptime.com
Performance tests were much better, aesthetics and ease of use prevailed when we recommend it to our customers.Uptime.com FAQs
Below are some frequently asked questions for Uptime.com.Q. What type of pricing plans does Uptime.com offer?
Uptime.com offers the following pricing plans:
- Starting from: US$20.00/month
- Pricing model: Subscription
- Free Trial: Available
Receive a 16% discount with annual subscription.
Q. Who are the typical users of Uptime.com?
Uptime.com has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Uptime.com support?
Uptime.com supports the following languages:
English
Q. Does Uptime.com support mobile devices?
Uptime.com supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Uptime.com integrate with?
Uptime.com integrates with the following applications:
Datadog, Discord, Geckoboard, JIRA Service Management, Klips, Librato, Logz.io, Microsoft Teams, OpsGenie, PagerDuty, Pushover, Slack, Splunk On-Call, Statuspage, Twitter/X, Wavefront LIMS, Zapier
Q. What level of support does Uptime.com offer?
Uptime.com offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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