Uptime.com

Uptime.com

Uptime & performance monitoring made easy.

4.6/5 (19 reviews)

Uptime.com Overview

Our solution pairs robust data with intuitive, easy to use reporting for professionals to quickly identify necessary website infrastructure repairs and optimizations. Both small and large organization turn to Uptime.com for a highly reliable monitoring service along with the depth of insights provided.

If there’s an outage, Uptime.com’s advanced alerting system notifies the right contacts of the issue. The software seamlessly integrates into your workflow, allowing push notifications from top apps like Slack, Pagerduty, Hipchat, as well as email and SMS alerts. Use public status pages to keep website visitors informed of any issues.

Performance matters. That’s why Uptime.com goes beyond monitoring to provide critical details on your site’s speed and overall domain health. Scan your site daily for malware and viruses, keep tabs on your mail servers and utilize RUM reports get critical insights on actual site visitor behavior.

Uptime.com provides enterprise-level IT tools with straightforward pricing.

Pricing

Starting from
US$8,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

English

Uptime.com Reviews

Overall rating
4.6/5
84% positive reviews
14
Excellent
2
Very good
3
Average
0
Poor
0
Terrible
Wes B.

Reliable monitoring system, very flexible.

Used Weekly for 1+ year
Reviewed on 2018/10/10
Review Source: Capterra

I'm a solo developer/admin for an internet-based company, and so it's crucial that we are immediately aware of any outages or problems with our sites. We've been using Uptime for roughly 18 months, and it has proven to be extremely reliable in detecting any outages.

Additionally, the advanced monitoring checks that are available are impressive - it can submit data to forms, observe real user sessions, verify that SSL certificates are valid, and more.

I strongly recommend Uptime to anyone who relies on a steady internet presence for their business. Tremendous value for our company, and great peace of mind for myself especially, as the overseer of our operations.

Pros

- Easy to use, very clean design
- Notifies quickly of any detected outages
- Reliably detects even small/brief outages
- The wide variety of things that can be monitored, including APIs & multi-step pathways
- Very quick to navigate through the various console pages
- API access to the reports that can be integrated into internal applications
- Documentation is very thorough
- Monitoring checks are executed from several points around the world

Cons

There are no cons, in my opinion. It does exactly what's advertised - and more.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Franz M.

Works great!

Used Daily for 2+ years
Reviewed on 2018/10/17
Review Source: Capterra

Great experience. Wonderful service, powerful tool, good people.

Pros

Lots of configurable controls. Simple to use interface that's both attractive and functional. Gets the job done right.

Cons

It'd be nice to be able to more easily see which specific server a down report comes from. Sometimes there's just general internet network issues and I don't care if some server in Peru can't ping the site.

Response from Uptime.com

Thank you for reviewing our service! Appreciate the kind words. We indicate location when sending and displaying alerts.

If you need assistance on this we are happy to help! Feel free to email us at [email protected]

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Paul Z.

Keep it UP! Informs within minutes if there is an error

Used Daily for 1+ year
Reviewed on 2019/09/18
Review Source: Capterra

Love it, it monitors really great, the emails send never end up in my spambox and the sms service is reasonable quick, nice for monitoring during the night, just a quick sms on your smartwatch :-)

Pros

This service is amazing, you can define keywords on the monitoring to actually see if your website is up and is showing the proper content instead of an error, also I like the SSL check, it warns you when you are about to renew, superb!

Cons

Sorry, nothing to complain, you need to pay for shorter checks, in case you would like to check every minute, instead of 5 minutes, but its cheap, sorry, its not a con...

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Thomas D.

Excellent and simple software

Used Daily for 2+ years
Reviewed on 2018/11/06
Review Source: Capterra

Really great tool on the whole, all websites should use a tool to monitor the uptime and Uptime does the job perfectly!

Pros

Very easy setup.
Notifications by SMS + email: perfect.

Cons

Default SMS notifications could be more optimized: you get an SMS for each monitored page that is down. It's possible however to fine tune this, but I haven't taken time to do it, set up could be a bit more guided to do it more easily (but honestly I haven't tried so hard since it's not so much a big deal).

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Dale S.

Fast way to get an external watch on our system.

Used Daily for 1+ year
Reviewed on 2018/08/31
Review Source: Capterra

Pros

It was simple to setup. They have all the documentation need to open up just what you need to access your system to monitor. It a great that it is free to start with so you can see if it will work for your company.

Cons

It only keeps 30 days record of that your system has done. Until you buy the pay version it only checks every 5 minutes. Other than that I love the product.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Uptime.com Pricing

Starting from
US$8,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Receive a 20% discount with annual subscription. For more details, check out https://uptime.com/pricing

Uptime.com Features

  • API
  • Customizable Reporting
  • Monitoring
  • Real Time Monitoring
  • Real Time Reporting

  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Application Integration
  • Auditing
  • Automatic Notifications
  • Collaboration Tools
  • Data Import/Export
  • Drag & Drop Interface
  • Real Time Data
  • Reporting & Statistics
  • SSL Security
  • Third Party Integration
  • Workflow Management

Additional information for Uptime.com

Key features of Uptime.com

  • Agentless and agent-based server monitoring
  • Application monitoring
  • Browser-based GUI
  • Build and test SLAs
  • Capacity planning
  • Cloud monitoring incl. Amazon's EC2 & Rackspace
  • Cloud, on-premise or remote monitoring
  • Customizable, drag-and-drop dashboards
  • Multi-platform server monitoring
  • Network monitoring
  • Performance trends & availability monitoring
  • Proactive alerts & root-cause analysis
  • Reports bases on multiple deep metrics
  • SLA monitoring
  • Set SLOs (Service Level Objectives)
  • Team or role-specific dashboards
  • Unified IT Dashboard
  • Virtual server monitoring

Benefits

Uptime Monitoring - Highly reliable monitoring with minimal false positives. A smarter monitoring system for downtime incident reporting with key statistics at your fingertips.

Transaction Monitoring - Simulate how visitors interact with your site and receive alerts when critical transactions fail. A highly customizable approach to application monitoring from Uptime.com.

Alerting - Customizable alert system that keeps a constant watch on your critical applications, notifying key personnel of downtime events through SMS, Email, phone call and push notifications.

Real User Monitoring (RUM) - Uptime.com RUM checks provide real-user insights, generating comprehensive metrics of every element on your site so you can provide an optimized and smooth user experience.

Page Speed Insights - Gain visibility into your site’s performance in one minute with Uptime.com and prevent visitors from leaving.

Domain Health Check - Instant and thorough reports from Uptime.com tell IT administrators the state of DNS, web, and mail servers with a full range of uptime checks as well as blacklist and malware databases.

Status Page - The Uptime.com status page is an interactive visualization of check status, detailing historic downtime data, average response time and outages.

GetApp Analysis

Uptime Infrastructure Monitor is a multiplatform monitoring solution that brings together otherwise disparate IT monitoring tools in one place, allowing users to keep track of the overall health of their IT systems without the need to switch from one application to another. The app lets you scan your network or environment for servers, systems, network devices, and other devices that you can add to your Uptime monitoring server.

Installation time can be as little as three minutes, and once a device is added to Uptime Infrastructure Monitor, real value is immediately derived, even before an alert is configured. For example, if a disk’s storage space is about to reach full capacity, it will be marked in red so you’ll know right away. Also, because the graphical user interface (GUI) is browser-based, it can be accessed from anywhere, anytime.

Some of Uptime Infrastructure Monitor’s core features include unified IT dashboard, server monitoring, application monitoring, network monitoring, capacity planning, and service level agreement (SLA) monitoring.

Uptime Infrastructure Monitor is a cloud-based IT monitoring solution that tracks your company's servers, applications, virtual machines, networks, and so on. Information on all of your assets are consolidated in a single screen, allowing you the speed and agility to ensure everything is efficiently up and running.

What is Uptime.com?

To ensure that business-critical operations aren’t hampered by server downtimes or inadequate hardware capacity, Uptime monitors all components of your IT stack: servers, virtual servers, applications, and networks that are in the cloud, on-premise, or in a remote location. Alerts can be configured, and automated notifications are sent via phone messaging, email, and Windows pop-up messages so mitigating actions can be put in place before errors or issues snowball into catastrophes.

Service recovery actions can also be automated, so even while you’re asleep, responses to certain triggers are instantly rolled out - a process also called automated self-healing. These can include stop/restart of critical services, events logging for in-depth analysis, automatic implementation of a custom recovery script, and so on.

Uptime Infrastructure Monitor's color-coded charts show you, at a glance, how your IT assets are faring.

Uptime.com Main Features

Unified IT Dashboard

Ensuring continuous and reliable IT services for end users is the IT professional’s ultimate objective, but if you’re tracking various IT assets such as the cloud, network, servers, virtual machines, applications, and a host of others, it can become increasingly difficult to visualize the overall health of your entire IT environment if you’re using multiple, disparate applications to manage everything.

With Uptime Infrastructure Monitor, you get a single, centralized view of how your IT environment is faring. No need to switch from one application to another to monitor your assets and make certain they’re in tiptop shape. The app’s user interface is highly customizable, powered by drop-and-drop technology, and allows users to quickly create team dashboards, private dashboards, even a network operations center (NOC) for the whole data center.

Monitoring your entire IT environment from a central dashboard allows you to respond to issues before they become real problems.

Server Monitoring

Uptime Infrastructure Monitor’s multiplatform server monitoring feature affords IT teams the ability to track the performance, availability, and capacity of their servers, whether on-premise, in the cloud, or remotely located. Aside from monitoring, in-depth reports can be generated, and alerts can be set up for various asset states so you’re always one step ahead of a potential server outage.

Depending on what your situation calls for, Uptime Infrastructure Monitor allows you to track one server or multiple server platforms simultaneously. Supported platforms include Windows, UNIX (AIX, HP-UX, Novell, Solaris), Linux, and virtual servers (VMware, Xen, Hyper-V).

Uptime Infrastructure Monitor's server monitoring capability helps you keep track of server health across various platforms - remote, on-premise, or in the cloud.

Application Monitoring

Applications power today’s modern businesses. CRM, email, ERP, business intelligence, ecommerce, and various web applications are tools most companies can’t live without. Monitoring the applications your company uses across physical, virtual, and cloud environments enables you to take action before problems that can negatively affect user experience occur.

With Uptime Infrastructure Monitor’s application monitoring functionality, the root causes of each problem are identified. Topology views, world maps, and dependency maps provide high-level insights into how your applications perform across cloud, remote, or on-premise platforms. Plus, up-time’s standard “top ten” and “troublemaker” reports let you focus on the applications that are chronically problematic.

For IT departments to guarantee that vital business applications are always operational, alerts can be configured to send out notifications for critical asset states.

Network Monitoring

Your network’s overall performance has a direct effect on your business-critical operations. All sorts of data flow through your network, and a network that’s sluggish or in the brink of a failure is going to be a headache. Numerous calls to help desk from disgruntled end users, delayed transactions because of process bottlenecks – these are just some of the things you’d rather not deal with.

Uptime Infrastructure Monitor’s network monitoring module shows you when the network slows down, is in danger of shutting down, or if a problem is about to take place. It helps you stay on top of the availability and performance of your IT resources such as servers, SNMP-enabled devices, switches, and routers. Root-cause analysis can be performed to dissect problems, and accurate, real-time alerts are sent out so you can deploy the necessary actions to keep your network from crashing.

Uptime Infrastructure Monitor provides a single, unified view of the performance, capacity, and availability of all your IT assets in one place.

Capacity Planning

As the demand for their services increase, providers must ensure they have the resources to address IT service delivery requirements. Uptime Infrastructure Monitor’s capacity planning feature allows you to anticipate future capacity needs across your physical and virtual environments. It helps you maximize your IT assets to ensure capacity requirements are met, and not overspend on unnecessary resources.

The app provides instant graphs and comprehensive reports that show you the state of all your IT assets, such as CPU, disks, I/O devices, and memory - all in one unified dashboard. These provide across-the-board visibility that allows you to make informed capacity forecasts.

Uptime Infrastructure Monitor's comprehensive historical capacity data combined with current capacity usage reports allow you to better forecast your future capacity needs.

SLA Monitoring

Uptime’s SLA monitoring feature allows IT departments to set SLAs, monitor how they’re faring, and convey the results. When setting an SLA target, it’s important to know for certain if the target is achievable, based on your IT infrastructure’s historical performance. Uptime Infrastructure Monitor can do that in three clicks, testing your proposed SLA against your previous performance, so that if the target cannot be met, you can discuss with management the additional IT resources that will be needed.

Uptime Infrastructure Monitor's SLA monitoring feature includes complete SLA reports and alerting mechanisms to notify IT teams if they're on a path to missing an SLA target.

Uptime.com Integrations

Uptime Infrastructure Monitor has an available RESTful API to enable access of your Uptime status information from third-party applications.

Uptime.com Pricing

Uptime Infrastructure Monitor follows a per-element licensing model where each license starts at $62 per element monitored (physical server, virtual server, or network device). Volume discounts are offered for bulk license purchases. Every element license covers unlimited service monitors, performance data collection, application monitors, capacity management, graphing and reporting, SLA features, and dashboards. No modules or add-ons at additional cost necessary.

A free 30-day trial is also being offered.

Uptime.com Bottom Line

  • One-stop solution for all your IT monitoring needs
  • Sends out automated alerts when pre-determined thresholds are met
  • Has an auto-discovery feature that automatically scans for systems and devices to add to the Uptime monitoring station
  • Provides instant real value the moment a system is added
  • Offers a number of plugins that you can use to extend the capability of the app, such as SharePoint Monitor, Mobile UI, Topology Tree, and Plugin Manager
  • Provides mobile IT dashboards so managers can review and respond to performance issues or server outages anywhere, anytime

Uptime.com FAQs

Below are some frequently asked questions for Uptime.com.

Q. What type of pricing plans does Uptime.com offer?

Uptime.com offers the following pricing plans:

Starting from: US$8,00/month

Pricing model: Free, Subscription

Free Trial: Available

Receive a 20% discount with annual subscription. For more details, check out https://uptime.com/pricing

Q. What are the main features of Uptime.com?

Uptime.com offers the following features:

  • Agentless and agent-based server monitoring
  • Application monitoring
  • Browser-based GUI
  • Build and test SLAs
  • Capacity planning
  • Cloud monitoring incl. Amazon's EC2 & Rackspace
  • Cloud, on-premise or remote monitoring
  • Customizable, drag-and-drop dashboards
  • Multi-platform server monitoring
  • Network monitoring
  • Performance trends & availability monitoring
  • Proactive alerts & root-cause analysis
  • Reports bases on multiple deep metrics
  • SLA monitoring
  • Set SLOs (Service Level Objectives)
  • Team or role-specific dashboards
  • Unified IT Dashboard
  • Virtual server monitoring

Q. Who are the typical users of Uptime.com?

Uptime.com has the following typical customers:

Large Enterprises, Mid Size Business, Small Business

Q. What languages does Uptime.com support?

Uptime.com supports the following languages:

English

Q. What type of pricing plans does Uptime.com offer?

Uptime.com has the following pricing plans:

Free, Subscription

Q. Does Uptime.com support mobile devices?

Uptime.com supports the following devices:

Android, iPhone

Q. What other apps does Uptime.com integrate with?

Uptime.com integrates with the following applications:

Datadog, Geckoboard, HipChat, Jira Service Desk, Klipfolio, Librato, PagerDuty, Slack, Twitter, VictorOps

Q. What level of support does Uptime.com offer?

Uptime.com offers the following support options:

Knowledge Base, Online Support, Phone Support