Smartenance

Digital maintenance management for production managers

About Smartenance

Smartenance is a digital maintenance management tool designed specifically for production managers, maintenance staff, and machine operators in industries such as production, distribution, warehousing, food processing, oil and gas, and more. The application, which can be used on any desktop or mobile device, provides users with tools for managing incidents, planning machine maintenance, and communicating within teams.

Smartenance allows users to create maintenance plans for equipment and store historical logbook data in the cloud in order to refer back to when planning. Custom maintenance tasks and plans can be created, duplicated, and evaluated within the platform, and teams are able to collaborate and communicate in one central place. With Smartenance’s mobile app for Android and iOS, shop floor or warehouse workers can access maintenance plans, track tasks, view documentation, search logbooks, and input incident reports.

Devices

Business size

S M L

Images

Smartenance machine tracking
Smartenance current state monitoring
Smartenance using tablets or smartphones
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Smartenance video
Smartenance video
Smartenance video
Smartenance video
Smartenance video
Smartenance screenshot: Smartenance machine tracking Smartenance screenshot: Smartenance current state monitoring Smartenance screenshot: Smartenance using tablets or smartphones

Features

Total features of Smartenance: 41

  • API
  • Activity Dashboard
  • Activity Tracking
  • Asset Tracking
  • Automated Scheduling
  • Calendar Management
  • Class Scheduling
  • Commercial Properties
  • Data Import/Export
  • Document Management
  • Document Storage
  • Equipment Maintenance
  • Facility Scheduling
  • Fixed Asset Management
  • For Schools
  • Incident Management
  • Job Management
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Planning Tools
  • Predictive Maintenance
  • Preventive Maintenance
  • Real Time Data
  • Real Time Reporting
  • Reminders
  • Repair Tracking
  • Reporting/Analytics
  • Residential Properties
  • Scheduling
  • Service History
  • Status Tracking
  • Task Management
  • Technician Management
  • Third Party Integrations
  • To-Do List
  • Vehicle Information
  • Work Order Management
  • Workflow Management

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Reviews

Overall rating

4,3 /5
(7)
Value for Money
4/5
Features
3,9/5
Ease of Use
4,4/5
Customer Support
4,3/5

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Showing 5 reviews of 7
Tobias E.
Overall rating
  • Industry: Management Consulting
  • Company size: 11-50 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

All your tasks at your fingertips

Reviewed on 2020/02/25

Pros

Smartenance provides a very easy to use solution to track all your tasks concerning your machinery in operation. No matter if you are a maintenance worker or a supervisor, with the scheduled agenda you are always aware of upcoming maintenance and the current status. With the task lists you are able to execute maintenance with simple instructions, Pictures and hints whether the machine can stay in service during maintenance or not

Cons

Integration into our surrounding systems needs to be improved but they're already working on adding more and more systems

Response from Festo

Dear Tobias,

Thank you for leaving us such a positive review! My colleagues and I are glad that you took advantage of our cloud-based solution, which allows you to easily track the maintenance status in your production facility. I would like to mention that Smartenance will soon be extended with an add-on called "Incident Management", which will enable you as a maintenance worker to not only carry out maintenance tasks, but also create them!

In addition to what you said about integration with surrounding systems, I should say that the Smartenance team is in the final stages of releasing the API function that makes Smartenance data synchronizable with external ERP systems like SAP.

Please let me know if you would like to know more about upcoming Smartenance updates at [email protected]

Alwin L.
Overall rating
  • Industry: Automotive
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Smartenance is an integral part of production

Reviewed on 2020/01/30

Smartenance reduces paperwork and searching for data in folders. Rather, all the information...

Smartenance reduces paperwork and searching for data in folders. Rather, all the information required can be filtered and output as a table in Excel.

Pros

- easy to handle
- You can start immediately with the creation of plants
- traceability of individual tasks
- automatic documentation for an audit
- logbook function
- Instructions, circuit diagrams, user manuals, etc. can be stored for the individual plants
- work instructions can be attached as a video
- weekly schedule / shift overview
- paperless

Cons

- forced to change the login password at certain intervals

Response from Festo

Dear Alwin,
Thank you for the positive feedback! Our team is pleased to hear that Smartenance was so simple to use and has reduced the amount of unnecessary paperwork for you!

Your feedback helps us to improve further, so please feel free to share your thoughts with us at [email protected]

Paul R.
Overall rating
  • Industry: Construction
  • Company size: 1 001-5 000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

to support and save the jobs of a machine-park (10 machines)

Reviewed on 2020/02/03

Pros

the Software is very open for all Jobs
job-order from the Administrator and doing the Jobs in the field

Cons

1: You cannot edit existing intervals, you have to delete the interval and create a new one.
2: Holidays are not recognized.
3: When a task has been completed, you can only see the status completed on the PC and not when (time, date) it was completed.
4: No notification, only when the app is opened you get info about a due maintenance App notification when a maintenance is due - should be audible and visible in the lock screen.

It would be best if you could connect to the machine, then you could introduce an interval according to the operating hours as indicated, e.g. change gear oil after 5000 operating hours.
In addition, you could make a notification at the machine or possibly at the corresponding PC, because otherwise a device that supports Android or IOS is needed at every machine.

Response from Festo

Dear Paul, thank you for sharing your thoughts with us!
The Smartenance team is very pleased to hear that you have taken advantage of the flexibility offered in the web application and mobile app. We are also grateful for your comments and I am happy to inform you that some of the features you mentioned are already in development!
If you have any further suggestions or questions, please email us at [email protected]
We look forward to hearing from you!

Dominik M.
Overall rating
  • Industry: Research
  • Company size: 51-200 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Übersichtliche Hybridlösung für das Wartungsmanagement

Reviewed on 2020/07/02

Pros

Störungsmeldung direkt an der Maschine über das Smartphone. Ein schnell gemachtes Foto erleichtert das Auffinden des Fehlers ungemein.
Freu konfigurierbare Aufgabenlisten ermöglichen und das nachführen des Maschinenstatus ohne weiteren Dokumentationsaufwand.

Cons

App-Funktionalitäten als Windows-Anwendung fehlen. Unsere Maschinen sind stets mit Industrie-PCs ausgestattet. Eine Integration von Smartenance an der Maschine würde den Aufwand noch wesentlich verringern.

Response from Festo

Sehr geehrter Herr Muller-Cramm,

vielen Dank fur Ihr Feedback!

Wir sind erfreut, dass Sie die Vorteile des Storfallmanagements hervorheben. Die digitale Wartung mit Smartenance wird noch effizienter, nachdem wir ein neues Feature eingefuhrt haben, welches die Wartungsmanager per E-Mail uber neue Storfalle informiert!

Ein weiterer positiver Hinweis ist, dass die von Ihnen erwahnte Integration von Smartenance in die Industrie-PCs in der Entwicklungsliste steht.

Gerne stehen wir Ihnen fur Ihre Fragen unter [email protected] zur Verfugung.

Mit freundlichen Gru?en
Smartenance Support-Team

Justus L.
Overall rating
  • Industry: Consumer Goods
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use digital Maintenance Software

Reviewed on 2019/12/06

Great, nothing to add.

Great, nothing to add.

Pros

Well designed surface.
Great usability.
Easy to understand - no installation manual required.
Fast connection between mobile device and desktop application.
Many useful features.

Cons

Logbook functionality could be a bit better, but I heard that this will be pubished soon

Showing 5 reviews of 7 Read all reviews

Smartenance FAQs

Below are some frequently asked questions for Smartenance.

Smartenance offers the following pricing plans:

  • Starting from: €12,50/month
  • Pricing model: Subscription
  • Free Trial: Available

Smartenance is available for 4 weeks free of charge, after which it is available across three license packages; Smartenance Basic, Smartenance Advanced, and Smartenance Premium. Full pricing details are outlined below: Smartenance Basic: starting from €12.50/month (billed annually) for basic features Smartenance Advanced: starting from €17.00/month (billed annually) for all of the features of Basic plus incident management and a machine logbook Smartenance Premium: starting from €22.00/month (billed annually) for all of the features of Advanced plus a data interface

We do not have any information about Smartenance features

Smartenance has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

We do not have any information about what languages Smartenance supports

Smartenance supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Smartenance has

Smartenance offers the following support options:

Email/Help Desk, Phone Support

Related categories

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