About hellotax

hellotax is a cloud-based VAT management software, which offers tools for both registering VAT numbers and automating VAT filings and returns. The all-in-one VAT management platform is designed specifically for online retailers within Europe and offers VAT registration and reports for various EU countries including Germany, UK, Poland, France, Italy, Spain, and more. Other features of the platform include turnover tracking, threshold limit monitoring, live data validation, deadline notifications, quality control, and more.

With the hellotax platform, online sellers are able to track and manage their VAT operations. The software offers real-time and automatic data validation to ensure that all VAT-related data is accurate and complete and users can also track threshold limits in order to ensure they have enough stock. The hellotax control center allows businesses to track threshold limits, turnover, and returns in real-time and all data can be easily accessed from the dashboard via visual reports. Notifications can be automatically triggered to alert users to issues such as exceeded threshold limits, missing VAT reports or filings, and more.

Pricing starting from:

€99,00/month

  • Free Trial
  • Free Version
  • Subscription

Key benefits of hellotax

• Online VAT registrations
• Automated VAT calculations & returns
• Free VAT compliance software for eCommerce businesses
• Tax letter inbox
• Local accountants

Devices

Business size

S M L

Pricing starting from:

€99,00/month

  • Free Trial
  • Free Version
  • Subscription

Images

hellotax VAT threshold monitor
hellotax VAT returns by country
hellotax company database
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hellotax video
hellotax screenshot: hellotax VAT threshold monitor hellotax screenshot: hellotax VAT returns by country hellotax screenshot: hellotax company database

Features

Total features of hellotax: 33

  • API
  • Ad hoc Reporting
  • Address Validation
  • Alerts/Notifications
  • Audit Trail
  • Compliance Management
  • Consumer Use Tax
  • Corporate/Business
  • Dashboard Creation
  • Data Import/Export
  • Data Verification
  • Data Visualization
  • Deadline Management
  • Electronic Submission
  • Exemption Management
  • Invoice Management
  • Multiple User Accounts
  • Pro Forma Invoices
  • Quality Control
  • Registration Management
  • Reporting & Statistics
  • Sales Tax Management
  • Search/Filter
  • Secure Data Storage
  • Summary Reports
  • Tax Calculation
  • Tax Filing
  • Tax Planning
  • Taxability Verification
  • Third Party Integrations
  • Transaction Tracking
  • Value Added Tax (VAT)
  • Visual Analytics

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Reviews

Overall rating

3,4 /5
(5)
Value for Money
4/5
Features
3,8/5
Ease of Use
3,6/5
Customer Support
3,4/5

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Showing 5 reviews of 5
Verified Reviewer
Overall rating
  • Industry: Retail
  • Company size: 201-500 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great software for VAT compliance

Reviewed on 2019/12/17

Excellent experience.

Excellent experience.

Pros

- easy to use
- automates VAT calculations
- lets me know when I need a new VAT number

Cons

- nothing, customer support was very helpful with every issue.

Response from Hellotax

Thank you for your kind review! We'll continue to develop our software to make VAT compliance in Europe as easy as possible for online sellers like you!

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10 000+ Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use

Reviewed on 2020/02/14

Easy to use, it allows me to process rapidly everything and save time for other procedures from my...

Easy to use, it allows me to process rapidly everything and save time for other procedures from my daily tasks

Pros

Easy to use, it was very easy to understand how it works

Cons

Nothing, I didn't find something I don't like until now

Anthony H.
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Horrible horrible experience

Reviewed on 2020/11/09

As described above, this is a terrible company that really needs to be put out of its misery for...

As described above, this is a terrible company that really needs to be put out of its misery for all the chaos and suffering they inflict on their users. As long as these users do not check up on them and understand that big mistakes are made they'll feel fine and happy. But sooner or later the situation will explode.

They are one of the cheapest in this line of business, but you get what you pay for. Bad advice, horrible service and no idea of what they are doing. I urge anyone considering going to these people to really stay away from them.

Pros

The price was one of the lowest when I was comparing them to the other options and they offered fiscal representation. I needed that as a non-EU business, so my options were limited.

Cons

- Letters from tax offices delivered after 6 months if at all. This leads to problems and fines escalating.

- Mistakes are made with settings. This company for example did not take into account that in order to charge VAT to the destination country, you first need to either breach the distance selling threshold to that country or you need to inform the local tax office that you will lift the thresholds. They never bothered to do that for any of their customers and just went ahead charging destination country VAT everywhere. This means A LOT of the tax returns they file have been incorrect since they started. They also quite bluntly refuse to correct them. As the customer it is YOUR problem and they really do not care about you.

- For most of the mistakes they make, they will try to charge you a fee of £200-250 or €200-250 (the amount and currency kind of change a lot). Fines that are sent by a tax office are on you, even if it was their mistake.

- When you make it clear to them that you are not going to pay anything anymore until they fix the problems they created, they will abandon you and ignore you.

- They do not generate invoices for transactions, which meant I had to use another company for those. In the mean time I guess Amazon is doing that.

- Many mistakes with zero-rated zones like the Canary Islands, where they happily charged Spanish VAT.

Stefan F.
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Aufpassen handeln ohne Erlaubnis

Reviewed on 2021/02/01

Achtung auchtung

Achtung auchtung

Pros

Weil Hellotax steuern nicht richtig erfasst , und bei uns riesige differenzen auftraten

Cons

Achtung Achtung aufpassen Hallotax hat ohne unsere erlaubnis Falsche Steuerdaten an das Finanzamt übermittelt und uns damit in riesen Probleme gebracht und über 90.000€ Vorzahlungen. Hellotax eußerst sich uns gegenüber auch nicht zu ihrem Fehler, hat uns inzwischen auch gekündigt was ganz gut ist da wir nun zu Taxdoo gewechselt sind... Wir gehen jetzt rechtlich gegen hallotax vor .. ich kann jedem nur davon Abraten... Dafür stehe ich mit meinem Namen Stefan Flüs

Response from Hellotax

We are sorry you were disappointed with our service. However, we want to use this opportunity to emphasize our accountability policy.
In case any penalties are caused by delays or errors in our service, we are taking full responsability for them. More details here: https://www.hellotax.com/accountability/.

Verified Reviewer
Overall rating
  • Industry: Sporting Goods
  • Company size: 2-10 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Thrilled with this software!

Reviewed on 2020/03/16

Excellent experience, the onboarding was very smooth and they are very professional and supportive.

Excellent experience, the onboarding was very smooth and they are very professional and supportive.

Pros

I have good control on my numbers, I get to know when I am about to reach the threshold limit in the countries I operate and I see my goods movement between them.

Cons

I takes some time to discover all its features.

Showing 5 reviews of 5 Read all reviews

hellotax FAQs

Below are some frequently asked questions for hellotax.

hellotax offers the following pricing plans:

  • Starting from: €99,00/month
  • Pricing model: Free, Subscription
  • Free Trial: Available

HelloTax pricing is based on the number of VAT countries contracted. A free forever plan is available for just VAT management features. VAT Registration and Returns subscriptions start from 99 euro/country/month when paid annually. Monthly subscriptions are also available, outlined below: VAT Software only: free forever Annual VAT Registrations and Returns: €99/month for one country Monthly VAT Registrations and Returns: €119/month for one country, plus a one time payment of €300

We do not have any information about hellotax features

hellotax has the following typical customers:

2-10, 11-50, 51-200, 201-500

We do not have any information about what languages hellotax supports

hellotax supports the following devices:

We do not have any information about what integrations hellotax has

hellotax offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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