hellotax

VAT management and digitization

4 /5 (4 reviews) Write a Review!

hellotax Overview

What is hellotax?

hellotax is a cloud-based VAT management software, which offers tools for both registering VAT numbers and automating VAT filings and returns. The all-in-one VAT management platform is designed specifically for online retailers within Europe and offers VAT registration and reports for various EU countries including Germany, UK, Poland, France, Italy, Spain, and more. Other features of the platform include turnover tracking, threshold limit monitoring, live data validation, deadline notifications, quality control, and more.

With the hellotax platform, online sellers are able to track and manage their VAT operations. The software offers real-time and automatic data validation to ensure that all VAT-related data is accurate and complete and users can also track threshold limits in order to ensure they have enough stock. The hellotax control center allows businesses to track threshold limits, turnover, and returns in real-time and all data can be easily accessed from the dashboard via visual reports. Notifications can be automatically triggered to alert users to issues such as exceeded threshold limits, missing VAT reports or filings, and more.

hellotax Overview

Pricing

Starting from
€99,00/month

Pricing options

Free Trial
Subscription
Value for money

HelloTax pricing is based on the number of VAT countries contracted. A free forever plan is available for just VAT management features. VAT Registration and Returns subscriptions start from 99 euro/country/month when paid annually. Monthly subscriptions are also available, outlined below:

VAT Software only: free forever
Annual VAT Registrations and Returns: €99/month for one country
Monthly VAT Registrations and Returns: €119/month for one country, plus a one time payment of €300


hellotax Features

Devices
Business size
S M L
Markets
United Kingdom, Germany
Supported Languages
Czech, English, French, German, Italian, Polish, Spanish

Media

hellotax VAT threshold monitor
hellotax VAT returns by country
hellotax company database
hellotax video hellotax screenshot: hellotax VAT threshold monitor hellotax screenshot: hellotax VAT returns by country hellotax screenshot: hellotax company database

hellotax Reviews

hellotax Reviews

Overall rating
4
/
5
Excellent
3

Very good
0

Average
0

Poor
0

Terrible
1

Value for Money
4
Features
4,3
Ease of Use
4,3
Customer Support
4
75% recommended this app
Verified Reviewer

Great software for VAT compliance

Excellent experience.


Verified Reviewer

Easy to use

Easy to use, it allows me to process rapidly everything and save time for other procedures from my daily tasks


Anthony H.

Horrible horrible experience

As described above, this is a terrible company that really needs to be put out of its misery for all the chaos and suffering they inflict on their users. As long as these users do not check up on them and understand that big mistakes are made they'll feel fine and happy. But sooner or later the situation will explode.

They are one of the cheapest in this line of business, but you get what you pay for. Bad advice, horrible service and no idea of what they are doing. I urge anyone considering going to these people to really stay away from them.


Verified Reviewer

Thrilled with this software!

Excellent experience, the onboarding was very smooth and they are very professional and supportive.


Verified Reviewer
Industry: Retail
Company size: 201-500 Employees

Great software for VAT compliance

Used Weekly for 6-12 months
Reviewed on 2019/12/17
Review Source: Capterra

Excellent experience.

Pros

- easy to use
- automates VAT calculations
- lets me know when I need a new VAT number

Cons

- nothing, customer support was very helpful with every issue.

Response from Hellotax

Thank you for your kind review! We'll continue to develop our software to make VAT compliance in Europe as easy as possible for online sellers like you!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Information Technology & Services
Company size: 10 000+ Employees

Easy to use

Used Weekly for 6-12 months
Reviewed on 2020/02/14
Review Source: Capterra

Easy to use, it allows me to process rapidly everything and save time for other procedures from my daily tasks

Pros

Easy to use, it was very easy to understand how it works

Cons

Nothing, I didn't find something I don't like until now

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Anthony H.
Industry: Retail
Company size: Self Employed

Horrible horrible experience

Used Daily for 2+ years
Reviewed on 2020/11/09
Review Source: Capterra

As described above, this is a terrible company that really needs to be put out of its misery for all the chaos and suffering they inflict on their users. As long as these users do not check up on them and understand that big mistakes are made they'll feel fine and happy. But sooner or later the situation will explode.

They are one of the cheapest in this line of business, but you get what you pay for. Bad advice, horrible service and no idea of what they are doing. I urge anyone considering going to these people to really stay away from them.

Pros

The price was one of the lowest when I was comparing them to the other options and they offered fiscal representation. I needed that as a non-EU business, so my options were limited.

Cons

- Letters from tax offices delivered after 6 months if at all. This leads to problems and fines escalating.

- Mistakes are made with settings. This company for example did not take into account that in order to charge VAT to the destination country, you first need to either breach the distance selling threshold to that country or you need to inform the local tax office that you will lift the thresholds. They never bothered to do that for any of their customers and just went ahead charging destination country VAT everywhere. This means A LOT of the tax returns they file have been incorrect since they started. They also quite bluntly refuse to correct them. As the customer it is YOUR problem and they really do not care about you.

- For most of the mistakes they make, they will try to charge you a fee of £200-250 or €200-250 (the amount and currency kind of change a lot). Fines that are sent by a tax office are on you, even if it was their mistake.

- When you make it clear to them that you are not going to pay anything anymore until they fix the problems they created, they will abandon you and ignore you.

- They do not generate invoices for transactions, which meant I had to use another company for those. In the mean time I guess Amazon is doing that.

- Many mistakes with zero-rated zones like the Canary Islands, where they happily charged Spanish VAT.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Verified Reviewer
Industry: Sporting Goods
Company size: 2-10 Employees

Thrilled with this software!

Used Monthly for 1-5 months
Reviewed on 2020/03/16
Review Source: Capterra

Excellent experience, the onboarding was very smooth and they are very professional and supportive.

Pros

I have good control on my numbers, I get to know when I am about to reach the threshold limit in the countries I operate and I see my goods movement between them.

Cons

I takes some time to discover all its features.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
10/10
Based on 4 user ratings
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hellotax Pricing

hellotax Pricing

Starting from
€99,00/month
Free Trial
Subscription
Value for money

HelloTax pricing is based on the number of VAT countries contracted. A free forever plan is available for just VAT management features. VAT Registration and Returns subscriptions start from 99 euro/country/month when paid annually. Monthly subscriptions are also available, outlined below:

VAT Software only: free forever
Annual VAT Registrations and Returns: €99/month for one country
Monthly VAT Registrations and Returns: €119/month for one country, plus a one time payment of €300

HelloTax pricing is based on the number of VAT countries contracted. A free forever plan is available for just VAT management features. VAT Registration and Returns subscriptions start from 99 euro/country/month when paid annually. Monthly subscriptions are also available, outlined below:

VAT Software only: free forever
Annual VAT Registrations and Returns: €99/month for one country
Monthly VAT Registrations and Returns: €119/month for one country, plus a one time payment of €300

Value for Money
4/5
Based on 4 user ratings
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hellotax Features

hellotax Features

API
Accounting Integration
Accounting Management
Activity Dashboard
Audit Trail
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Electronic Payments
Expense Tracking
Financial Analysis
Invoice Management
Invoice Processing
Multi-Currency
Real Time Data
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4,3/5
Based on 4 user ratings
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Categories

Additional information for hellotax

Additional information for hellotax

Key features of hellotax

  • Audit Trail
  • Compliance Management
  • Data Import/Export
  • Data Verification

Benefits

• Online VAT registrations
• Automated VAT calculations & returns
• Free VAT compliance software for eCommerce businesses
• Tax letter inbox
• Local accountants

hellotax FAQs

hellotax FAQs

Below are some frequently asked questions for hellotax.

Q. What type of pricing plans does hellotax offer?

hellotax offers the following pricing plans:

Starting from: €99,00/month

Pricing model: Subscription

Free Trial: Available

HelloTax pricing is based on the number of VAT countries contracted. A free forever plan is available for just VAT management features. VAT Registration and Returns subscriptions start from 99 euro/country/month when paid annually. Monthly subscriptions are also available, outlined below: VAT Software only: free forever Annual VAT Registrations and Returns: €99/month for one country Monthly VAT Registrations and Returns: €119/month for one country, plus a one time payment of €300

Q. What are the main features of hellotax?

hellotax offers the following features:

  • Audit Trail
  • Compliance Management
  • Data Import/Export
  • Data Verification

Q. Who are the typical users of hellotax?

hellotax has the following typical customers:

Small Business, Mid Size Business

Q. What languages does hellotax support?

hellotax supports the following languages:

Czech, English, French, German, Italian, Polish, Spanish

Q. What type of pricing plans does hellotax offer?

hellotax has the following pricing plans:

Subscription

Q. Does hellotax support mobile devices?

We do not have any information about what devices hellotax supports

Q. What other apps does hellotax integrate with?

We do not have any information about what integrations hellotax has

Q. What level of support does hellotax offer?

hellotax offers the following support options:

Phone Support, Online Support, FAQs, Knowledge Base