About Arbox

Arbox is a leading fitness management platform that was created in 2015 to solve the core needs of fitness business owners. Our goal at Arbox is to help gym and studio owners transform from fitness experts to business experts, by allowing them to simultaneously grow their businesses while focusing on training and working with their clients. The Arbox platform is developed by a team with direct ties to the fitness industry. In our team we have personal trainers, studio owners, former professional athletes and more. Whether you’re running a gym, CrossFit, yoga, pilates, dance or MMA studio, Arbox can help you optimize your business.

The platform is built around a set of core tools that help you be better. These will aid in streamlining your day-to-day operations such as class scheduling, staff and member management as well as handling and processing of payments. Beyond the core features, Arbox helps you get stronger by providing tools that focus on retention and engagement with members such as automatic messaging and an innovative members mobile app. Arbox has also implemented special COVID-19 features to ease interactions with your members. These include online classes and digital health waivers. Finally, Arbox helps you think bigger by offering tools to enable sustained growth by scaling your marketing and sales efforts to bring in more members every day.

Arbox is also one of the only platforms that provides gym and studio owners with a detailed dashboard that includes the top metrics needed to optimize your business. Make data management and reporting a breeze when you can view all the numbers you need within seconds. With Arbox you will stay ahead of the competition, spend more time coaching your members and transform from just fitness into a fitness business.

Key benefits of Arbox

Core Tools - Be Better With Arbox Core Tools - Schedules, classes, memberships – all the info you need, right at your fingertips.

Retention Tools - Get Stronger With Arbox Retention Tools - Simple ways to build your member community, boost renewals & enhance satisfaction.

Growth Tools - Think Bigger With Arbox Growth Tools - Help your business grow with user-friendly marketing & lead management tools.

Devices

Business size

S M L

Images

The Arbox Platform
Dashboard
Mobile Members App
Class Scheduling
Members App - Forms & Waivers
Members Mobile App
View 7 more
Arbox video
Arbox screenshot: The Arbox Platform Arbox screenshot: Dashboard Arbox screenshot: Mobile Members App Arbox screenshot: Class Scheduling Arbox screenshot: Members App - Forms & Waivers Arbox screenshot: Members Mobile App

Features

Total features of Arbox: 107

  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Billing & Invoicing
  • Calendar Management
  • Capacity Management
  • Certification Tracking
  • Check-in/Check-out
  • Class Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Client Profiles
  • Clock In / Out
  • Communication Management
  • Contract/License Management
  • Costume Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customizable Branding
  • Customizable Forms
  • Customizable Questions
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Electronic Payments
  • Electronic Signature
  • Email Invitations & Reminders
  • Email Marketing
  • Employee Management
  • Employee Profiles
  • Employee Time Tracking
  • Exercise Library
  • Facility Scheduling
  • Family Memberships
  • Feedback Management
  • For Martial Arts
  • Forms Management
  • Hybrid Trainer
  • Invoice Management
  • Lead Management
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Management
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Signature Capture
  • Multi-Location
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Trainer
  • Partial Payments
  • Payment Processing
  • Performance Management
  • Performance Metrics
  • Personalization
  • Point of Sale (POS)
  • Push Notifications
  • Real Time Data
  • Real Time Reporting
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • SMS Messaging
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Self Check-in/Check-out
  • Self Service Portal
  • Social Media Integration
  • Staff Management
  • Status Tracking
  • Student Management
  • Subscription Management
  • Surveys & Feedback
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Team Management
  • Template Management
  • Third Party Integrations
  • Time Clock
  • Visitor Management
  • Wait List Management
  • Website Integration

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OneFitStop

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Reviews

Overall rating

4,8 /5
(33)
Value for Money
4,8/5
Features
4,6/5
Ease of Use
4,8/5
Customer Support
4,9/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 33
Avi (abraham) K.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Arbox review

Reviewed on 2019/11/20

Arbox has allowed us to centralize all aspects of business management: accounting, HR, Facilities,...

Arbox has allowed us to centralize all aspects of business management: accounting, HR, Facilities, Sales, Marketing and even customer service in one reliable system. I enjoy the admin platform in as many devices as I want for no added charges. On the other hand, We also get the benefits of an amazing client app that helps us maintain people connected to our business and brand, logistically and emotionally.

Pros

Convenience and reliability. Available anywhere and anytime. Loaded with relevant features.

Cons

The team destroys every con that has popped up with excellent service and constant updating. They’re always developing, so I have no real con to report. They communicate timely with customers on updates in clear and practical ways.

Response from Arbox

Thanks Avi! We appreciate your review and promise to always have our customers' needs in mind in everything we do and help you grow your gym anyway we can.

Yael S.
Overall rating
  • Industry: Sports
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Super awasome Software, And everything that comes with it

Reviewed on 2020/07/30

Aside from very easy-to-use management software, Arbox's customer service is amazing in itself. The...

Aside from very easy-to-use management software, Arbox's customer service is amazing in itself. The availability, willingness to help and the good feeling they give are worth everything. As a business that once it has a problem needs the help, I have never encountered a lack of response or long waiting times or a failure to get back to me. When there is a problem they take care of it until it is resolved with the warmest and most professional attitude

Pros

The software is very easy to use. It enables ongoing management, monitoring and conduct in a way that makes it very easy.
The software is pleasing to the eye and not complicated to understand, everything is accessible, organized and there are reports that can be produced at any time

Cons

The Publish workout system needs a new desigh with some more options/ free adding options

Response from Arbox

Thank you Yael! We appreciate your review. We promise to always have our customers' needs in mind in everything we do and help you grow CrossFit Raanana any way we can.

Prentice S.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Review

Reviewed on 2021/02/08

It's okay.

It's okay.

Pros

It's easy to use for members .
It is easy to navigate.

Cons

It lacks tools and easiness for admin. Severely lacking features for ease of use , such as switching payments methods, owner tools, changing tools for users.
Sales system is a little confusing

Kara S.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

CrossFit Excursion's transistion from Zen Planner to Arbox

Reviewed on 2020/11/25

I was very apprehensive about switching from ZenPlanner to another option. We had been having lots...

I was very apprehensive about switching from ZenPlanner to another option. We had been having lots of issues with Zen Planner. When we decided upon Arbox, the customer service was, hands down, the best I've seen! We went live 2 days ago and I have been able to have frequent contact with my Arbox coach, [SENSITIVE CONTENT HIDDEN]. (email, text, Zoom, you name it) They don't expect you to learn everything at once and have a good system for teaching you step by step. It can be overwhelming to think of changing your POS system but they have been great! Our members were able to follow the instruction given by the Arbox team and I found that the transition went better than I expected. I would recommend Arbox to any box that is looking for a superior product that is willing to grow and evolve with you and your gym community!

Pros

I found that the software is quick to pick up. It is easy and straight forward for billing purposes.

Cons

The toggle feature can be a bit confusing. I was unsure if i was turning an option on or off.

Response from Arbox

Thanks Kara! We appreciate your review and promise to always have our customers' needs in mind in everything we do and help you Be Better, Think Bigger and Get Stronger!

Sonya B.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Technological CRM platform for Gyms & studios that brings office management&Control...

Reviewed on 2019/12/19

Arbox brought our Customers management from the office desk to be available everywhere anytime in...

Arbox brought our Customers management from the office desk to be available everywhere anytime in our mobile and laptops.
More control automation and insight view of the Studio finance aspects / customers needs.
It made our Studio management Life easier, and concentrate more on professional Pilates issues for our customers.

Pros

- Modern User Interface, and user friendly
- Loaded with many capabilities Mainly for Members & Schedules with additional great features for Sales / Finance / Insights / Reports / Message Center....
- Automation Automation Automation
- Availability over cloud - everywhere anytime.
- Great support, and customer service - answers each service issue in short time
- Evolving company with responsive development and adaptation to the customer needs.
- Always comes with surprising new features and capabilities

Cons

- Developed and built mainly for Gyms and less for Pilates Studios.
But... Takes our Pilates aspects suggestions, open issues, and advises, and works now to adopt it to the platform and bring it to live.
- Missing Logging and backup capability for the users.
- Need to improve technical support analysis.

Response from Arbox

Thanks Sonya! We appreciate your review and promise to always have our customers' needs in mind in everything we do and help you grow your studio anyway we can.

Showing 5 reviews of 33 Read all reviews

Arbox FAQs

Below are some frequently asked questions for Arbox.

Arbox offers the following pricing plans:

  • Starting from: US$79,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Arbox is licensed on a monthly or a yearly subscription basis. Contact Arbox for full pricing information.

We do not have any information about Arbox features

Arbox has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000

We do not have any information about what languages Arbox supports

Arbox supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Arbox integrates with the following applications:

Facebook, Paysafe, Wix, WordPress

Arbox offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

Related categories

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