Webdam

Webdam

Organize & connect content driving impactful experiences

4.4/5 (139 reviews)

Webdam Overview

Marketing and sales teams can be kept aligned with shared access to the most updated and approved presentation files and key sales materials. Sales teams can utilize a number of templates to tailor match content to their desired audience.

Enterprise-level security ensures your content is always keep safe. Webdam can be extended to other platforms with the rest API. Agencies can use the software to create branded web portals for their clients.

Distributors can ensure brand consistency and optimize the delivery of their assets and data. The software facilitates in the better access, organization and control of files and assets, enabling teams from all departments to collaborate on the use of digital assets.

Keep all your company´s images, stock photos, videos, creative files, documents, presentations and documents aligned through brand guidelines. Use advanced search features to locate files easily. Control access to files with user permissions, single sign-on (SSO), data protection and network protection, privacy and accreditations, and security monitoring.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

English

Webdam Reviews

Overall rating
4.4/5
91% positive reviews
74
Excellent
52
Very good
13
Average
0
Poor
0
Terrible
Gayla W.

Built For Sucess

Used Daily for 1+ year
Reviewed on 2017/03/29
Review Source: Capterra

Bynder is a great tool - since it is built to your specific needs, there is a lot of thought that goes into the up front to ensure it's success and user-friendly. Bynder's DAM module empowers our marketers to be able to find things on their own, see the brand guidelines, and know what is already "brand approved" in one place. By having featured collections, we can present new and interesting materials that others may not know about in an easy to find way that gets the new assets in our stakeholders hands more quickly than ever before.

Bynder's Workflow module is intuitive and easy it is for our stakeholders and legal teams to review, annotate and provide feedback in a timely manner to our creative team. It has greatly improved our communication and efficiency working on projects.

Pros

With one central location for people to find files, guidelines, images and inquire about projects, we are much more efficient in providing people what they need, and ensuring brand compliance. Having Collections and the file send feature is extremely helpful. We also use workflfow, so Bynder collectively allows us to be nimble in our creative development and asset management.

Cons

I wish the workflow tool integrated better with the DAM.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Bryan C.

Great product, excellent people!

Reviewed on 2011/12/21
Review Source: Capterra

This is a DAM excellent product and is supported by a fantastic, responsive DAM staff. I highly recommend working with the folks at WebDAM for anyone interested in sustainably managing, or wanting to improve access to, their collection of digital materials!

P.S. a small note about (webdam)/admin/keywords.php:
"A keyword list enforces consistently throughout your asset library. By using a keyword list, your administrators will be presented with the list to choice from when adding keywords from the Edit Captions page. If you had previously uploaded a keyword list, you will have the option to append your new keywords or replace the previous list.(Seperate keywords and phrases by comma and/or a newline)"

*consistently = consistency
*choice = choose
*Seperate = Separate
*newline = new line

Pros

WebDAM is an excellent product with a lot of potential. It is powerful, robust and configurable for most any set of circumstances in which it is used. Your support and customer service staff are absolutely wonderful! The webinars I've attended have been excellent and pertinent. Managing user access to specific folders/assets based on group membership is a fantastic custom option. This system has everything we were looking for in a Digital Asset Management system.

Cons

Parts of the interface are cumbersome. Sometimes it's too many clicks from here to there, sometimes it's just not easy to find the function: in training I've conducted thus far, I have had 3 people ask "How do I move files around? Can I drag and drop?" Managing users (folders maybe?), editing metadata on assets, viewing folder and asset data could all stand some improvement, but the functionality remains.
We've been experiencing some odd locking up issues as well. This seems to be related to the auto-logout function (it would be nice if the local administrator could set that auto-logout length of time). When it locks up, only restarting the browser returns functionality. **Have experienced this in Safari & Firefox on Mac OS

Rating breakdown

Ease of Use
Customer Support

Jenn S.

Highly versatile interface and GREAT product!

Used Daily for 6-12 months
Reviewed on 2017/04/11
Review Source: Capterra

We have pushed BrandConnect "to the limit" a few times, and have experienced nothing but positive customer service and a "what can we do to make this happen?" attitude from the WebDAM team. They continue to evolve the interface so that it is becoming a fully-customizable portal, which is adaptable for different client needs. Dynamic Templates are the perfect way to allow users to customize marketing collateral, while still maintaining the approved messaging and Brand attributes we need, as well as Legal and regulatory requirements. Users have easy, organized access to all approved materials, and can customize and download from anywhere at any time - on their schedules! This has been a game-changer for us as a marketing tool and I look forward to leveraging all the enhancements they have on this year's roadmap. I gave it 4 instead of 5 stars for features only because these have not yet been released but the fact that they are working on the updates and that this product will soon surpass all our expectations is AWESOME!

Pros

Versatility, all the main features we need

Cons

It isn't COMPLETELY customizable yet, but it is on the roadmap so that isn't even really a valid "con" - I had to search for one, because I love this platform and this vendor.

Response from Webdam

Thanks for your detailed review Jenn. Great to hear we¿ve been a game-changer for your team! We definitely have some awesome features and products launching this year, we hope they exceed your expectations.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Lesley M.

Good product that is helping us make the most of our digital assets globally

Used Daily for 1+ year
Reviewed on 2017/08/02
Review Source: Capterra

Enhanced collaboration and sharing of digital assets across our global organisation. Ability to keep all our digital assets in one place and organised and tagged to improve searchability and usage. It also allows us to run reports to see how material is being used and who is using it.

Pros

Simple to use, intuitive, helpful customer support and Bynder continue to provide enhancements and new functionality to improve our experience. It has been a big benefit to our organisation and enabled us to combine two separate digital asset libraries into one effective global system allowing all our teams across the globe to share and collaborate.

Cons

When we reviewed the market we found no one DAM product was an exact match for our needs by Bynder definitely came the closest. We would like more push notification functionality and also stop/start uploads for times where internet connection is patchy in some of the areas where we operate but we know Bynder is continuing to assess and develop new things on their roadmap

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Verified Reviewer

Intuitive system -works great.

Used Weekly for 2+ years
Reviewed on 2018/07/12
Review Source: Capterra

It's much easier for sales reps to find the content they need, rather than asking me for files multiple times per day. I love that you don't have to slog through folders - you can mix and match tags/filters to find exactly what you want in very little time. It's also been great to have public links to the files (if desired) to send them out to people outside of the company, like prospects.
Way, way better than Dropbox... there's also rudimentary tracking features which could be improved but already have come a long way in the 2 years we've had the system.

Pros

It is very easy to find what you need, and it's really easy to train new employees on it - I basically tell them it's like searching on Amazon. It's a huge upgrade from the folder-based system we were using before (Dropbox). I really like that if an asset needs to be updated, you only have to upload the new version to one place.
Our client service rep is also wonderful.

Cons

It was a slog to get the system fully implemented. I suppose that's the case with any digital asset management system, though. It is also pretty expensive for what seems like relatively simple software.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Webdam Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Get the right plan and pricing. Learn about various options for digital asset management software based on your business needs. Send us your contact info and we'll be in touch shortly: https://webdam.com/pricing/get-pricing/

Webdam Features

  • Customizable Branding
  • Third Party Integration

  • A/B Testing
  • API
  • Activity Dashboard
  • Automatic Notifications
  • Campaign Analysis
  • Campaign Management
  • Content Management
  • Customizable Templates
  • Data Import/Export
  • Drag & Drop Interface
  • Email Marketing
  • Engagement Analytics
  • Monitoring
  • Multi-Channel Marketing
  • Real Time Analytics
  • Real Time Data
  • Reporting & Statistics
  • Social Media Integration

Additional information for Webdam

Key features of Webdam

  • Access Permissions (role-based, group-based, folder-based)
  • Advanced Search
  • Batch File Conversions
  • Batch Upload
  • Brand Guidelines
  • Brand Portal
  • Branded Login Page
  • Commenting and Approvals
  • Connector for Adobe Creative Cloud
  • Create your own Brand Portal
  • Direct Links & Download Links
  • Dynamic Templates
  • Interactive Analytics
  • Keyword Management
  • Lightboxes
  • Mobile compatible
  • REST API
  • Real-Time Alerts and E-mail Notifications
  • Role-Based Permissions
  • Secure File Sharing
  • Social Sharing
  • Universal Metadata Support
  • Web Publishing

Benefits

Other features include:

Custom web pages: Create you pages with the built-in WYSIWYG editor

Dynamic templates so users can personalize and make edits to marketing materials directly in Webdam.

Click-on Agreements: Add a click-on agreement to avoid the the misuse of valuable branded assets. Include a link to your brand guidelines in the agreement.

Watermarking: Automatically watermark your images using plain text or a custom image like a company logo.

DAM Usage Reports give you reports on uploads by time, downloads by time and disk space usage by time.

Webdam offers third party integrations with 3rd party databases, 3rd party marketing platforms, cataloging platforms, web CMS, WordPress, Box, the Webdam e-commerce module.

Webdam supports many different types of SSO, including LDAP, Active Directory, Shibboleth, OAuth 2, SAML 2 and others.

Webdam FAQs

Below are some frequently asked questions for Webdam.

Q. What type of pricing plans does Webdam offer?

Webdam offers the following pricing plans:

Pricing model: Subscription

Free Trial: Available

Get the right plan and pricing. Learn about various options for digital asset management software based on your business needs. Send us your contact info and we'll be in touch shortly: https://webdam.com/pricing/get-pricing/

Q. What are the main features of Webdam?

Webdam offers the following features:

  • Access Permissions (role-based, group-based, folder-based)
  • Advanced Search
  • Batch File Conversions
  • Batch Upload
  • Brand Guidelines
  • Brand Portal
  • Branded Login Page
  • Commenting and Approvals
  • Connector for Adobe Creative Cloud
  • Create your own Brand Portal
  • Direct Links & Download Links
  • Dynamic Templates
  • Interactive Analytics
  • Keyword Management
  • Lightboxes
  • Mobile compatible
  • REST API
  • Real-Time Alerts and E-mail Notifications
  • Role-Based Permissions
  • Secure File Sharing
  • Social Sharing
  • Universal Metadata Support
  • Web Publishing

Q. Who are the typical users of Webdam?

Webdam has the following typical customers:

Large Enterprises, Mid Size Business

Q. What languages does Webdam support?

Webdam supports the following languages:

English

Q. What type of pricing plans does Webdam offer?

Webdam has the following pricing plans:

Subscription

Q. Does Webdam support mobile devices?

Webdam supports the following devices:

iPhone, iPad

Q. What other apps does Webdam integrate with?

Webdam integrates with the following applications:

Dropbox, Drupal, Hootsuite, Marketo, Noosh, Percolate, Sitecore, Twitter, Wordpress, Workfront

Q. What level of support does Webdam offer?

Webdam offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials