Alessa
About Alessa
Alessa is an AML compliance, continuous controls monitoring and fraud detection software that allows organizations to identify suspicious transactions and high-risk customers and vendors in compliance, finance, purchasing, and procurement programs. Alessa's early risk detection tools enable organizations to investigate suspicious activities, make informed decisions, and automatically create an audit trail to maintain compliance with regulations.
Alessa is a versatile and modular solution that can be quickly integrated with existing infrastructure and scales with organizations as their size and needs grow. It also offers in-depth functionalities, which allows organizations to use one solution for all their continuous controls monitoring, compliance, and fraud prevention needs.
Alessa includes advanced, AI-driven analytics to detect complex fraud schemes across departments and systems. It provides simple and configurable workflows that guide employees through policies and processes. The case management tools can be used across multiple departments for investigations, remediation, and enrolling the entire organization in a culture of compliance.
Key benefits of Alessa
Reduce revenue losses due to fraud with the advanced analytics offered by Alessa.
Detect irregular, unusual, suspicious and out-of-policy payments with Alessa's transaction monitoring capabilities.
Maintain effective compliance to anti-money laundering (AML) regulations.
Reduce time spent to investigate and report irregular activities to regulators with automated regulatory reporting.
Reduce the risk of doing business with high-risk individuals and businesses with Alessa's sanctions and watch list screening capabilities.
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Reviews
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- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cutting edge software
Reviewed on 2020/05/15
I have worked in Alessa for over five years. What I loved about the company is that it has strong...
I have worked in Alessa for over five years. What I loved about the company is that it has strong culture with great values. The company takes effort to discuss with employees their personal as well professional challenges.
Pros
Ability to identify and take actions on the flaws or loop holes in the business process and further improve it.
Cons
Every software needs new features. The development team is constantly taking feedback and new user stories to improve the experience and usability.
Response from Alessa
Hi Ashwini, We appreciate the review! Understanding the customer's business process is an integral part of the process; thank you for highlighting it as a pro. Like any other software, there is always more features that we want to add. We very much depend on people like you to understand the requirements and prioritize their implementation. Thanks again!
- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Saves a lot of manual working time due to automatic business processes!
Reviewed on 2020/06/25
Overall, this software allows us to perform significantly more controls than would be possible...
Overall, this software allows us to perform significantly more controls than would be possible manually. Thereby, we significantly improved our compliance and risk management system for accounting and taxation issues.
Pros
This software is easy to learn and use for all responsible employees in the company (in particular employees in our accounting department). So we didn't need to spend much money for user trainings and could start very soon. Furthermore, we saved a lot of working time since implementing this software due to changing many data checks from Manual to automatic.
Cons
Fine tuning of the controls was hard work and it took a lot of time to customize all attitudes to our business specifications. But after this fine tuning was done it works very well and we got the spended time back due to the pros of the automatization process.
Response from Alessa
Thank you for the detailed review, Christian! We appreciate learning how Alessa allowed you to automate some of your processes and saves time for your employees. It is also very interesting that Alessa allowed you to implement more controls and significantly improve your compliance and risk management for accounting and taxation issues. Thank you for being a customer and providing your perspective on how Alessa helps your organization!
- Industry: Investment Management
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
NEXT LEVEL TRANSACTION MONITORING SOFTWARE
Reviewed on 2020/05/19
ALESSA HAS ADDED SO MUCH VALUE TO MY TEAM'S ABILITY TO EFFECTIVELY MONITOR TRANSACTIONS AND TO...
ALESSA HAS ADDED SO MUCH VALUE TO MY TEAM'S ABILITY TO EFFECTIVELY MONITOR TRANSACTIONS AND TO ASSURE OUR STAKEHOLDERS THAT WE HAVE OVERSIGHT OVER ALL TRANSACTIONS.
Pros
ALESSA IS USER FRIENDLY AND THE CUSTOMER SERVICE IS EXCEPTIONAL.
Cons
VOLUMINOUS ALERTS ARE BEING GENERATED AS THERE ARE MULTIPLE ALERTS PER TRANSACTION. ALSO, WOULD BE PREFERABLE TO SELECT A CLIENT AND ADDRESS THE ENTIRE RANGE OF ALERTS AT THE SAME TIME.
Response from Alessa
Hi Leigh-Ann! Thanks for the great comments! We are so glad to hear that you are able to effectively monitor and oversee all your transactions. With regards to your comment about the number of alerts and how to group them, I think you will be happy with the newest Alessa release. Our team in your region (we think they are fantastic too!) is going to reach out to you. Leigh-Ann, thanks again and it is a pleasure to have you as a customer.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Alessa as a Continuous Monitoring Solution
Reviewed on 2020/05/12
Alessa is an excellent tool which has made its name in the Financial industry as an all-encompassing...
Alessa is an excellent tool which has made its name in the Financial industry as an all-encompassing Anti-Money Laundering solution. The tool looks to adapt to the many changes across different regulations and they have a team that are committed to serve the customer's needs.
Pros
In the software it allows you develop monitoring processes fully customizable to your needs.
It is data-driven and contains capabilities for creating an automated ETL as well as workflow management for handling various scenarios.
Cons
The software does require quite a bit of set up and consultation prior to initial use, this is necessary for the customized experience.
Response from Alessa
Hi Rory,
Thank you for the feedback! Being a highly configurable, data-driven software is a must for Alessa since we work with so many types of financial institutions and corporations. Thank you for acknowledging it as a strength of our solution.
You are right in that the solution does require set up and consultation prior to initial use. But like you said, that is necessary in order to get a solution that is customized to a customer's needs.
Rory, we appreciate your feedback and we look forward to continuing to work with you.
- Industry: Banking
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great AML tool
Reviewed on 2021/02/23
My overall experience however has been a positive one as Alessa/Caseware provide excellent customer...
My overall experience however has been a positive one as Alessa/Caseware provide excellent customer support
Pros
Alessa helps my organisation detect high risk entities and activities early by creating alerts to be reviewed based on the parameters set.
Cons
Sometimes is moves a bit slow and presents with error messages. I have reported this on many occasions
Response from Alessa
Hi Michelle, Thank you for the review and we are thrilled to have you as a customer. We are glad to hear that our solution is able to alert your organization of high risk entities and activities! I am sorry to hear that sometimes the software is a little slow. We are continuously making enhancements to the product to improve the customer experience so your feedback is very helpful. Thanks again!
Alessa FAQs
Below are some frequently asked questions for Alessa.Q. What type of pricing plans does Alessa offer?
Alessa offers the following pricing plans:
- Starting from: US$0.01/year
- Pricing model: Subscription
- Free Trial: Not Available
Please contact CaseWare directly for pricing details.
Q. Who are the typical users of Alessa?
Alessa has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Alessa support?
Alessa supports the following languages:
English, Spanish
Q. Does Alessa support mobile devices?
Alessa supports the following devices:
Q. What other apps does Alessa integrate with?
Alessa integrates with the following applications:
LSEG Risk Intelligence, Microsoft Azure, Microsoft Power BI, SAP Concur
Q. What level of support does Alessa offer?
Alessa offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat
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