New/Mode

Advocacy & civic engagement platform for online campaigning

About New/Mode

New/Mode is a web-based advocacy software designed to help grassroots campaigners and advocacy organizations communicate with supporters, elected officials, candidates, and other decision-makers via instant emails, calls, Tweets, personal letters, and faxes. It can be embedded into any website, letting nonprofits customize the Letter to the Editor tool and built-in templates according to individual requirements.

Key features of New/Mode include campaign management, event-triggered actions, advocate management, social engagement, petition management, relationship cultivation, pledge management, and a voter database. The one-click calling tool allows supporters to add custom targets and databases that help them connect directly with local officials, decision-makers, and national targets. All social sharing activities such as call duration, phone call reports, and more, are automatically tracked, which enable campaigners to monitor engagement based on key metrics.

With smart targeting capabilities, New/Mode allows users to send paper messages via fax and Twitter image and text messages to corporate offices, specific Cabinet members, the local sheriff's office, or even police commissioners. It also offers action templates and pre-filled forms that can be adapted for mobile device usage.

Pricing starting from:

US$149,00/month

  • Free Trial
  • Subscription

Key benefits of New/Mode

- Better conversion rates: between 6x-20x higher than other signup forms and landing pages.
- Simply embed in your existing website.
- Syncs contact info to your CRM.
- Live 1:1 onboarding.
- Monthly and annual rates that progressive causes can afford.

Devices

Business size

S M L

Pricing starting from:

US$149,00/month

  • Free Trial
  • Subscription

Images

New/Mode mobile responsive forms
New/Mode embeddable action forms
New/Mode broadcast message composing
New/Mode keyword activation
New/Mode chatbot conversation
View 6 more
New/Mode screenshot: New/Mode mobile responsive forms New/Mode screenshot: New/Mode embeddable action forms New/Mode screenshot: New/Mode broadcast message composing New/Mode screenshot: New/Mode keyword activation New/Mode screenshot: New/Mode chatbot conversation

Features

Total features of New/Mode: 45

  • A/B Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Advocate Management
  • Attendance Tracking
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Communication Management
  • Contact Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Document Templates
  • Donor Management
  • Email Alerts
  • Email Distribution
  • Email Management
  • Email Tracking
  • Engagement Analytics
  • Event Triggered Actions
  • Fax Management
  • For Democrats
  • For Political Campaigns
  • Forms Management
  • Knowledge Base Management
  • Multi-Language
  • Nonprofit Advocacy
  • PDF Conversion
  • Pledge Management
  • Progress Reports
  • Progress Tracking
  • Progressive
  • Real Time Reporting
  • SMS Messaging
  • Self Service Portal
  • Social Media Integration
  • Summary Reports
  • Template Management
  • Third Party Integrations
  • Voter Database
  • Website Integration

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Reviews

Overall rating

5 /5
(3)
Value for Money
4,7/5
Features
4,7/5
Ease of Use
5/5
Customer Support
4,7/5

Already have New/Mode?

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Showing 5 reviews of 3
Allysia H.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2-10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Effective

Reviewed on 2020/09/23

Overall it was really great. We sent thousands more letters than we would have if people had to...

Overall it was really great. We sent thousands more letters than we would have if people had to type them on their own.

Pros

We are so grateful for the results achieved. We've been in the news over 50 Times, gained support from many Members of Parliament, and had our group members personal immigration cases investigated because they sent letters.

We have the support from multiple political parties now and hope that positive change happens when the House of Commons tables our petition.

Thank you for everything you've done.

Cons

The twitter function wasn't quite what we expected. We thought it would auto-tweet or create accounts to tweet things in support. We now know what it takes to get trending on twitter now though so the prior assumed feature wouldn't work the way we needed anyways. And pre-written tweets don't end up trending either. It was a pain to remind people to tweet with the function, so we just taught them how to tweet normally.

Also, it took a lot of work to dissect the emails and sort through them. I also expected the software to have a "contact" feature for our supporters to send them updates. If you can find a way to implement that, and keep those who "opted in" to be contacted in one area that would be more helpful than getting my gmail account deactivated for spam.

Response from New/Mode

Thank you for the kind words! We were really excited to be part of your very important campaign. Andrew talks about you and your group all the time because there's nothing more important than reuniting families in this uncertain time.

Mazdak G.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11-50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Innovative advocacy tools to make the most impact and diversify engagement

Reviewed on 2019/03/18

New/Mode is greatly attentive to their customers' needs, and is always open to working with them to...

New/Mode is greatly attentive to their customers' needs, and is always open to working with them to find the solutions that they need, or add the features that they request. It's been an extremely enjoyable partnership.

Pros

New/Mode provides a wide variety of tools to help engage supporters in taking actions that will make a real policy difference. Whether it's emailing, calling, tweeting, writing letters to the editor, or many of the newer features with social media integration, these tools help provide many different channels to help reach supporters where they are at, and to also increase their participation in future actions. From a user perspective, taking online actions has never been easier. From an administrator perspective, setting up actions is intuitive and quick.

Cons

While I respect the need to continue innovation and stay ahead of the market, I would like more emphasis to be paid on core functionalities, as we've continued to have some CRM sync issues or Google analytics problems.

William R.
Overall rating
  • Industry: Political Organization
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use, affordable and values driven.

Reviewed on 2020/07/09

Pros

How easy it was for our activists to take action on their Letter to the Editor tool. Also, we were surprised by how many were published.

Cons

I am not a tech person so anything tech I do not automatically love. I found New/Mode to be pretty easy to embed. I would like New/Mode to offer an email CRM.

Response from New/Mode

Thank you so much, William! We're glad to hear you share our values and mission. We'll be sure to pass along your recommendation to our development team.

New/Mode FAQs

Below are some frequently asked questions for New/Mode.

New/Mode offers the following pricing plans:

  • Starting from: US$149,00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

New/Mode is available across 4 pricing tiers: Digital Advocate, Campaign Builder, Organization, and Network. Pricing starts at $149/month and scales with each tier, outlined below: Digital Advocate - $149/month or $1,490/year for individuals and local groups Campaign Builder - $429/month or $4,290/year for small-mid sized campaigns Organization - $619/month or $6,190/year for sophisticated engagement Network - $999+/month or $9,990+/year for large or distributed campaigns

We do not have any information about New/Mode features

New/Mode has the following typical customers:

2-10, 11-50, 51-200, 201-500

We do not have any information about what languages New/Mode supports

New/Mode supports the following devices:

New/Mode integrates with the following applications:

CiviCRM, Drupal, Engaging Networks, EveryAction, Google Analytics, HubSpot CRM, NationBuilder, Salesforce Sales Cloud, Salsa CRM, Squarespace, WordPress

New/Mode offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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