Webroot®

Webroot®

Smarter Cybersecurity® Services & Solutions

4.6/5 (133 reviews)

Webroot® Overview

In a multi-vector attack, cybercriminals combine a variety of threat technologies, deployed in numerous stages, over multiple points of entry, or vectors, to infect computers and networks.

To keep businesses, their users, and their devices safe, Webroot SecureAnywhere® Business Endpoint Protection offers a unique blend of layered multi-vector protection that stops threats across email, web browsing, files, URLs, ads, apps, and more.

Pricing

Starting from
US$150,00/year
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, China, Europe and 5 others, Germany, India, Japan, Latin America, Middle-East and Africa

Supported Languages

Chinese (Simplified), Dutch, English, French, German and 5 others, Italian, Korean, Portuguese, Spanish, Turkish

Webroot® Reviews

Overall rating
4.6/5
93% positive reviews
100
Excellent
24
Very good
6
Average
1
Poor
2
Terrible
Verified Reviewer

Best PC protection available

Used Daily for 2+ years
Reviewed on 2019/02/21
Review Source: Capterra

In spite of a few minor issues, I still think Webroot has the best protection out there. I would definitely recommend it to any small business owner.

Pros

The set-up for Webroot is extremely simple. You download the software, enter your product key and it does the rest. It has excellent explanations that tell you what each function does and how it works. For instance, it has a good explanation of how its firewall function manages connections to your machines that make sense to a non-technical person such as me. I love that it runs in the background without seeming to affect my computer and only gives pop-up messages when something needs attention.

I love that the vendor offers discounts for multiple installations at a relatively small breakpoint. As a small business owner, it certainly makes the product more affordable.

Cons

The Webroot Filtering Extension is not always reliable. For example, it lists my company website as a potentially dangerous page when I know that there is nothing wrong with my page. It has also listed some of the websites of my clients as potentially dangerous pages. I have to admit that I don't know exactly how it decides which pages are malicious and which are not, but whatever method it uses seems a little off.

There are also some challenges with the dashboard. I had a laptop crash and needed to re-install Windows. When I did, I wanted to release the license formerly assigned to the crashed laptop and re-assign it so that I would my number of licenses restriction. It was extremely difficult to do so. I ended up having to contact Support for help. And they were very helpful, but it just seems like something one ought to be able to do through the dashboard.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Nathan M.

Speed, but with sacrifices.

Reviewed on 2016/03/29
Review Source: GetApp

I've used Webroot Endpoint Protection for a little over two years. I've found every aspect of the product to be excellent except (and this is a big except) actual detection of threats, and client speed on OS X systems.

Webroot allowed several common worms through at my client's location, and did not detect them on a standard Windows 7 installation, even on repeated scans, after I was able to confirm that the infected downloads and compromised .dll files were within the scope of protection.

Needless to say, this did not inspire confidence. I wound up using a Kaspersky live stick to remove the infections, and installing a realtime threat detection system using Suricata and ClamAV to meet the data security needs of our clients and ensure we were meeting the obligations of our contracts.

Pros

Very easy to use and deploy, administrative console allows excellent granular controls of client privileges, scope of protection, and endpoint groups. Integrates with Windows server products for deployment (though I use Samba instead, so this was not an option), and provides a centralized point for administrator notification and action when compromised/infected systems are detected. Client seems relatively fast and works on multiple platforms, though see below re. OS X.

Cons

In my experience, Webroot, though the exposed end is fast and well-designed, does not reliably block or detect common threats. This is obviously a Big Deal in a product billed as enterprise-grade antivirus/antimalware. One employee at the affected client's office was able to download three separate third-party software installers containing malware payloads on a Saturday, install them, and work for a full weekend before I arrived back on Monday to complaints that her machine was being "slow and weird". I discovered that Webroot, though fully deployed and set to monitor downloads, warn on browsing, and scan the affected directories, simply had not alerted on anything. At that point, it doesn't matter how beautiful the interface may be: antimalware software which lets common malware through is essentially useless.

Also, while there is an OS X client, it's buggy and slow. It causes problems with network browsing and network virtualization with both VirtualBox and VMware Fusion, and it results, for some reason, in systemwide UI slowdowns, which suggest to me that there may be some elemental problems with the codebase: use of deprecated APIs, memory leaks, etc.—not usable.

Response from Webroot®

Thanks for sharing your feedback with us, Nathan.

All threat related matters need to be handled by our Threat Team directly. You can open a ticket or contact our Team by phone for immediate assistance.

Open a Support Ticket: http://mysupport.webrootanywhere.com/supportwelcome.aspx?SOURCE=ENTERPRISEWSA
Business Technical Support:
Call 1-866-254-8400

Regards,
Josh P.
Digital Care Coordinator

Rating breakdown

Value for Money
Ease of Use
Customer Support

Verified Reviewer

Solid Anti Virus

Used Daily for 1+ year
Reviewed on 2019/06/17
Review Source: Capterra

Pros

The installation package is very small, installs very quickly, and is easy to keep up to date. They just recently rolled out a new management console which is a welcome upgrade to the previous interface. I also like the ability to group my endpoints by location and apply different antivirus policies as needed without touching the actual machine or even remote desktop.

Cons

If you deactivate an endpoint it does not remove it from your account, it goes into a "deactivated endpoints" group, which can be confusing if you are new to Webroot.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

9.0/10
Verified Reviewer

Webroot, a powerful antivirus to keep your computer safe.

Used Daily for 2+ years
Reviewed on 2019/01/14
Review Source: Capterra

Currently I am administrator of a Webroot console in which I have the management of several organizations and it has been a good experience when you compare the behavior of the endpoint in different equipment, complies with that is due to find threats, generate reports and prepare exceptions.

In the latter the exceptions merit a little time to get more out of it, it is not easy to elaborate them if you do not have knowledge of how Webroot works. The deployment of commands facilitates progress to perform some activities.

Pros

I have been working with Webroot for more than 2 years and has covered part of our needs. Your database is kept up to date for any threat, the management of the console is attractive and the documentation is very helpful. The control of policies is worth highlighting because if you have a large organization you can set parameters for different sectors and with different configurations that are very useful, even the notifications via email for the followers of the console serves as support.

Cons

Webroot has many nice things in its projection as antivirus, but has some things to adjust, for example the generation of report endpoints without updating after a certain time.

In mobile devices I have had little experience but it has happened that the update must be done manually. I think they should improve it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Steven M.

Best of the best, but you pay for it

Used Daily for 2+ years
Reviewed on 2019/05/28
Review Source: Capterra

I continue to use the software at home and recommend to anyone out there to include Webroot in their list of vendors to evaluate. Do not let the technology get to you. Just because the software does something different than what you are used to, try it out before disregarding Webroot as a solution.

We found Webroot easy to deploy with a light footprint which more than made up for the additional cost.

Pros

Webroot does an amazing job of removing and detecting threats to computers. We also found it very simple to install with a very light footprint on the computer. Users never complained about computer slow downs due to virus scans when we had Webroot deployed.

Cons

We faced two issues with Webroot. Their technology is impressive, but complicated. We never were able to really wrap our heads around how their technology worked compared to other antivirus / antispyware solutions, but it did work, and was quite successful at it. The other concern with Webroot was its price. It is the best software out there we have found for computer protection but it is among the most costly.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Webroot® Pricing

Starting from
US$150,00/year
Pricing options
Free Trial
Subscription
Value for money

This product is sold with a 5 endpoint minimum.

Webroot® Features

  • Monitoring

  • API
  • Access Control
  • Activity Dashboard
  • Alerts / Escalation
  • Application Security
  • Audit Trail
  • Auditing
  • Authentication
  • Automatic Notifications
  • Compliance Management
  • Password Management
  • Permission Management
  • Real Time Monitoring
  • Reporting & Statistics
  • SSL Security
  • Single Sign On
  • Third Party Integration
  • Two-Factor Authentication
  • Website Security

Additional information for Webroot®

Key features of Webroot®

  • Blocks phishing attacks
  • Blocks viruses, spyware, rootkits, and other threats
  • Firewall and network connection monitor
  • Identifies unsafe links and search results before you click
  • One license protects your PC or Mac
  • Prevents malicious programs from changing your settings
  • Protects smartphones and tablets
  • Scans for threats in less than two minutes
  • Windows 8 compatible

Webroot® FAQs

Below are some frequently asked questions for Webroot®.

Q. What type of pricing plans does Webroot® offer?

Webroot® offers the following pricing plans:

Starting from: US$150,00/year

Pricing model: Subscription

Free Trial: Available

This product is sold with a 5 endpoint minimum.

Q. What are the main features of Webroot®?

Webroot® offers the following features:

  • Blocks phishing attacks
  • Blocks viruses, spyware, rootkits, and other threats
  • Firewall and network connection monitor
  • Identifies unsafe links and search results before you click
  • One license protects your PC or Mac
  • Prevents malicious programs from changing your settings
  • Protects smartphones and tablets
  • Scans for threats in less than two minutes
  • Windows 8 compatible

Q. Who are the typical users of Webroot®?

Webroot® has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Small Business

Q. What languages does Webroot® support?

Webroot® supports the following languages:

Chinese (Simplified), Dutch, English, French, German, Italian, Korean, Portuguese, Spanish, Turkish

Q. What type of pricing plans does Webroot® offer?

Webroot® has the following pricing plans:

Subscription

Q. Does Webroot® support mobile devices?

Webroot® supports the following devices:

Android, iPhone, iPad

Q. What other apps does Webroot® integrate with?

Webroot® integrates with the following applications:

Axonius, ConnectWise Automate, ConnectWise Manage, ConnectWise UK, Continuum, Kaseya VSA, NinjaRMM, Powertech Event Manager, Securonix Cloud

Q. What level of support does Webroot® offer?

Webroot® offers the following support options:

FAQs, Forum, Online Support, Phone Support