Overtime HVAC

Overtime HVAC services and billing automation platform

About Overtime HVAC

Overtime HVAC is a cloud-based HVAC services and billing automation platform that fulfills overtime HVAC requests automatically through existing building management systems, following user-defined rules and protocols. The solution removes the need for manual inputs that can lead to billing errors.

Overtime HVAC allows tenants to submit lighting and HVAC requests at any time using their smartphone or computer, removing the need for 24-hour advanced notice and pre-programming of building management systems. Tenants can also modify and cancel their own requests, providing them a sense of control and eliminating back-and-forth discussions between tenants and property management teams. When requests are submitted, tenants can approve charges to automatically generate invoices, removing any potential causes of disputes. Overtime HVAC's invoices are fully audited and easy to understand, and the software also accounts for the terms and language of lease agreements.

Devices

Business size

S M L

Supported Languages

English

Images

Receive push notifications directly to your smartphone
Submit Overtime HVAC and lighting requests directly from your smartphone
Set up a recurring schedule for overtime HVAC to prepare for any on-going meetings or events
OTHVAC Request Screen
OTHVAC Platform Home Screen
View 6 more
Overtime HVAC video Overtime HVAC video Overtime HVAC video Overtime HVAC screenshot: Receive push notifications directly to your smartphone Overtime HVAC screenshot: Submit Overtime HVAC and lighting requests directly from your smartphone Overtime HVAC screenshot: Set up a recurring schedule for overtime HVAC to prepare for any on-going meetings or events Overtime HVAC screenshot: OTHVAC Request Screen Overtime HVAC screenshot: OTHVAC Platform Home Screen

Features

Total features of Overtime HVAC: 17

  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Billing & Invoicing
  • Billing Rate Management
  • Communication Management
  • Customer Database
  • Customizable Reports
  • Electronic Submission
  • Invoice Management
  • Mobile Access
  • Reporting & Statistics
  • Self Service Portal
  • Service History
  • Task Scheduling
  • Third Party Integrations
  • Work Order Management

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Reviews

Overall rating

4,8 /5
(41)
Value for Money
4,8/5
Features
4,8/5
Ease of Use
4,8/5
Customer Support
4,8/5

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Showing 5 reviews of 41
Verified Reviewer
Overall rating
  • Industry: Real Estate
  • Company size: 10 000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to use

Reviewed on 2020/02/19

Pros

How is it is for my customers to use. The fact that it operates not only HVAC but also lighting operations as well

Cons

There is a disconnect between the terminology used by this product and the terminology used by my industry

Response from Genea

Thank you for taking the time to write us a review! We are stoked to hear that both you and your tenants are finding value in our product :)

Cynthia F.
Overall rating
  • Industry: Real Estate
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Thank you, Genea!

Reviewed on 2020/02/20

My overall experience with overtime HVAC would be excellent. It has eased on tenant billing,...

My overall experience with overtime HVAC would be excellent. It has eased on tenant billing, tenants are able to request at their leisure and not wait for us to submit the request for them, and customer service at Genea is fabulous!

Pros

This software is very user friendly. There is no guessing game when requesting overtime HVAC online or as the administrator when I need to assist a tenant with canceling a request or modifying. I also like that it generates the tenant billing, which makes it easier on our end.

Cons

Not sure, if I may not have seen this feature, but it would be great to be able to request recurring weekend requests only through the portal. I seemed to have not been able to do that. It only gave me the option to do recurring week requests.

Response from Genea

Thank you for your review and feedback! Great news, we do have the ability to support weekend-only recurring requests! We would love the opportunity to assist you in getting this taken care of. Please contact a member of our 24/7 support team, contact information is available on the login page.

Tommie G.
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 5 001-10 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Quality and ease of use.

Reviewed on 2020/02/19

Response time for HVAC, heating and lightning request for after hours use.

Response time for HVAC, heating and lightning request for after hours use.

Pros

Ease and response time for our customers

Cons

Dialogue for our industry for specific refuser.

Response from Genea

Thank you for your review and feedback!

Cary J.
Overall rating
  • Industry: Facilities Services
  • Company size: 501-1 000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Ease of Genea use

Reviewed on 2020/02/19

We have a hi-rise office building, and our tenants love it.
The mobile app is great, and all-in-all...

We have a hi-rise office building, and our tenants love it.
The mobile app is great, and all-in-all it's a very effective product that is well received.

Pros

This is a cutting edge after-hours HVAC platform that is easy to use and administer both from a end-user and admin level.
New customers are set up with ease, and is pretty much ready to go.
Customer support is unparalleled, again from a user and admin end.
Monthly bill-back costs and reports are generated with ease and are spot-on accurate.
The technology is monitored numerous ways, and should something hiccup (a power failure or internet disruption for example), Genea is on it with a remedy on the way.

Cons

Monthly costs have gone up and it's something we need to account for.

Response from Genea

Ecstatic to hear that you and your tenants are loving and finding value in our OTHVAC product! Thank you so much for your review :)

Allen B.
Overall rating
  • Industry: Real Estate
  • Company size: 501-1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Genea - The Real Deal with Tracking Overtime HVAC Use

Reviewed on 2020/02/25

The ease of producing reports coupled with the amount of reimbursed money collected through Tenant...

The ease of producing reports coupled with the amount of reimbursed money collected through Tenant bill-backs clearly out weights the monthly cost of the Genea software billing...hands down the BEST Software and value for the money!

Pros

The level of detail the Genea Report produces by floor and by zone and how the translates to usage in preparing the Tenants monthly bill-back charges.

Cons

I have used the Genea software on a regular basis for the over two tears and have yet to encounter an issue with running reports or navigating through the system.

Response from Genea

Thank you so much for taking the time to leave us a review! So happy to hear you and your tenants are loving and finding value in our product!

Showing 5 reviews of 41 Read all reviews

Overtime HVAC FAQs

Below are some frequently asked questions for Overtime HVAC.

Overtime HVAC offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Not Available

We do not have any information about Overtime HVAC features

Overtime HVAC has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Overtime HVAC supports the following languages:

English

Overtime HVAC supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Overtime HVAC has

Overtime HVAC offers the following support options:

Email/Help Desk, 24/7 (Live rep)

Related categories

See all software categories found for Overtime HVAC.