EventTitans

Event Titans has been so helpful to our events as has elevated the level to which we are able to have our events. We are able to give our attendees a lot of access virtually because of Event Titan’s platform. I also love how accessible the team at Event Titans is. They are always pretty good at responding in a timely manner.

The hardest thing is probably trying to be cognizant of the time difference when scheduling certain phone calls or video chats with the Event Titans Team. That being said they are very good at staying late or working early to accommodate our company.

The chat features were useful to interact with people who came by the booth. However, you have to reload the page every minute or so to see who has visited, it did not update on its own very quickly. Perhaps once every 5-7 minutes, which is enough time for the visitor to leave before you can engage them. I liked that you can upload "handouts" and videos alike, that definitely helped the booth feel more robust.

The rating system doesn't require a visitor to interact with the materials or the exhibitor at all before leaving a review. In fact, we had someone stop by the night before the event took place and leave a 3-star review without having watched any videos, downloaded any handouts, or trying to chat with the rep who was manning the booth during the set the exhibit hall hours. It gave us a negative review before the event even began. We also noticed in our second event we couldn't actively reach out to visitors via chat. They had to open the chat from their end. When I viewed our booth activity and clicked on the attendee name nothing happened which I found odd because in the first event and last event we participated in we could click their name and proactively start a chat with them.