---
description: Learn how Sunwave can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: Sunwave Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Mental Health EHR Software](/directory/2651/behavioral-mental-health-electronic-health-records/software) > [Sunwave](/software/164939/sunwave)

# Sunwave

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> Sunwave is a cloud-based behavioral health software designed to help substance abuse treatment centers and mental health facilities manage patient records, admissions, billing, and more.
> 
> Verdict: Rated **4.5/5** by 20 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 20 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Sunwave
- **Location**: Delray Beach, US
- **Founded**: 2015

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Activity Dashboard
- Alerts/Notifications
- Appointment Scheduling
- Calendar Management
- Charting
- Chat/Messaging
- Claims Management
- Claims Scrubbing
- Client Database
- Client Portal
- Clinic Interoperability
- Clinical Notes
- Coding Assistance
- Communication Management
- Compliance Tracking
- Confirmations/Reminders
- Customizable Forms
- Customizable Reports
- Customizable Templates

## Integrations (8 total)

- CTM
- CallRail
- Five9
- PayPal
- Stripe
- Twilio
- WordPress
- authorize.net

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Mental Health EHR Software](https://www.getapp.za.com/directory/2651/behavioral-mental-health-electronic-health-records/software)

## Related Categories

- [Mental Health EHR Software](https://www.getapp.za.com/directory/2651/behavioral-mental-health-electronic-health-records/software)
- [Electronic Medical Records Software](https://www.getapp.za.com/directory/56/electronic-medical-records/software)
- [Mental Health Software](https://www.getapp.za.com/directory/71/mental-health/software)
- [Substance Abuse EMR/EHR Software](https://www.getapp.za.com/directory/3575/substance-abuse-emr/software)
- [Therapy Notes Software](https://www.getapp.za.com/directory/3631/therapy-notes/software)

## Alternatives

1. [Carepatron](https://www.getapp.za.com/software/2048864/carepatron) — 4.4/5 (858 reviews)
2. [EHRYourWay](https://www.getapp.za.com/software/102909/ehr-your-way) — 4.9/5 (528 reviews)
3. [SimplePractice](https://www.getapp.za.com/software/102879/simplepractice) — 4.6/5 (2827 reviews)
4. [TheraNest](https://www.getapp.za.com/software/102857/theranest-mental-health) — 4.4/5 (1033 reviews)
5. [Alleva](https://www.getapp.za.com/software/2060766/alleva) — 4.5/5 (282 reviews)

## Reviews

### "Sunwave tool for mental health" — 4.0/5

> **Cherryl** | *23 March 2025* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: It is user friendly easy to navigate 
It also combines CRM, EMR, and billing functionalities, streamlining workflows and reducing the need for multiple software systems.
> 
> **Cons**: The cost can be of concern for smaller business
> 
> It has been a strong EMR solution for behavioral health and substance use disorder treatment  Its integrated platform and specialized features are significant advantages that has helped me . However the pricing should be considered

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### "Sunwave Systems are the Standard of Mental Health Care" — 5.0/5

> **Kyara** | *01 June 2024* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Reports are so dynamic\!
Repeat admission function to track journey
ASAM criteria additions
Software that meets all state standards AS WELL AS monitoring the humanistic side of mental health care such as alumni relations
> 
> **Cons**: There is no specific function that is a con or unlikeable, because whenever we reached a wall or dysfunctional section, we reached out to the team and they helped us work through it.
> 
> A migration of any size is a beast to tame and manage\! The Sunwave team was there with us every step of the way...and you know you've struck gold when you ask repeat questions and you're met with patience and guidance.

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### "Great system for Substance Abuse" — 3.0/5

> **Sabrina** | *30 July 2021* | Medical Practice | Recommendation rating: 5.0/10
> 
> **Pros**: Great dashboards and ease of use and good navigation
> 
> **Cons**: Has too many clicks but gets the job done

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### "My Opinion" — 5.0/5

> **KAREN** | *13 August 2020* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Telehealth allows the agency to be proactive as we are currently dealing with the COVID-19 pandemic and all sense of normalcy is gone.  This is the answer to telecommuting.
> 
> **Cons**: The product is so customizable - I am deeply impressed.
> 
> I can do away with filing of paper records and poor tracking and following protocols.  Sunwave makes this so much easier to do.

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### "Sunwave Review" — 5.0/5

> **Samuel** | *12 August 2020* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: Easy implementation. All the features needed to address our needs.
> 
> **Cons**: Unfamiliarity of a tabular software that holds data in that fashion.
> 
> Overall impressed with the team and product.

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## Links

- [View on GetApp](https://www.getapp.za.com/software/164939/sunwave)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/sunwave/> |
| en-AE | <https://www.getapp.ae/software/164939/sunwave> |
| en-AU | <https://www.getapp.com.au/software/164939/sunwave> |
| en-CA | <https://www.getapp.ca/software/164939/sunwave> |
| en-GB | <https://www.getapp.co.uk/software/164939/sunwave> |
| en-IE | <https://www.getapp.ie/software/164939/sunwave> |
| en-NZ | <https://www.getapp.co.nz/software/164939/sunwave> |
| en-SG | <https://www.getapp.sg/software/164939/sunwave> |
| en-ZA | <https://www.getapp.za.com/software/164939/sunwave> |
| fr | <https://www.getapp.fr/software/164939/sunwave> |
| fr-BE | <https://fr.getapp.be/software/164939/sunwave> |
| fr-CA | <https://fr.getapp.ca/software/164939/sunwave> |
| nl | <https://www.getapp.nl/software/164939/sunwave> |
| nl-BE | <https://www.getapp.be/software/164939/sunwave> |

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