Agilysys Spa

Spa management software with appointment scheduling tool

About Agilysys Spa

Agilysys Spa is a spa management software that helps businesses streamline operations related to bookings, inventory management, customer profiles, payment processing, product sales, and more on a centralized platform. Staff members can track scheduled appointments based on service price, duration, customer comments, breakdown time and priority.

Agilysys Spa enables users to receive real-time updates regarding customer check-ins, no-shows, and check-outs. Administrators can set up custom pricing and time limits for services such as manicure, massage, facial, and body treatment. The shop module enables employees to handle sales for products across multiple categories, including hair care, skin care, make up, and nail care. Front desk employees can generate service and item invoices and accept full or installment based payments via cash or card.

Agilysys Spa comes with an API, which enables businesses to integrate the system with several third-party solutions, including LevelUp, Olo and Paybox. It also lets users create personalized customer profiles to track service and purchase history and offer special discounts.

Key benefits of Agilysys Spa

Agilsys Spa is offered as an On-Premise or SaaS solution. Agilysys Spa becomes particularly powerful when combined with one or many other Agilysys hospitality products, all designed to work together to provide a exceptional guest experience.

Devices

Business size

S M L

Images

Agilysys Spa ashboard
Agilysys Spa appointment grid
Agilysys Spa order summary
Agilysys Spa service yielding
Agilysys Spa shop
View 6 more
Agilysys Spa screenshot: Agilysys Spa ashboard Agilysys Spa screenshot: Agilysys Spa appointment grid Agilysys Spa screenshot: Agilysys Spa order summary Agilysys Spa screenshot: Agilysys Spa service yielding Agilysys Spa screenshot: Agilysys Spa shop

Features

Total features of Agilysys Spa: 51

  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Booking Management
  • Calendar Management
  • Categorisation/Grouping
  • Client Database
  • Client Management
  • Client Profiles
  • Commenting / Notes
  • Confirmation/Reminders
  • Customer Database
  • Customer History
  • Customer Profiles
  • Customizable Categories
  • Email Marketing
  • Employee Management
  • Employee Scheduling
  • Faculty/Staff Management
  • For Salons and Spas
  • Gift Card Management
  • Group Scheduling
  • Inventory Management
  • Loyalty Program
  • Mobile Access
  • Online Booking
  • Online Payments
  • Partial Payments
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Point of Sale (POS)
  • Real Time Data
  • Real Time Monitoring
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Room Booking
  • Sales Orders
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Status Tracking
  • Treatment Packages

Alternatives

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Marketing 360

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MyTime

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#3 Alternative to Agilysys Spa
MyTime is a fully integrated appointment scheduling, point-of-sale and customer engagement platform for multi-location...

WellnessLiving

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Reviews

Overall rating

2,7 /5
(7)
Value for Money
2,6/5
Features
2,7/5
Ease of Use
2,7/5
Customer Support
3,3/5

Already have Agilysys Spa?

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Showing 5 reviews of 7
Verified Reviewer
Overall rating
  • Industry: Hospitality
  • Company size: 501-1 000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Agilysys Spa

Reviewed on 2020/12/14

It has had growing pains, but Agilysys is very good with customer support.

It has had growing pains, but Agilysys is very good with customer support.

Pros

It uses a web-based interface which makes administering the software users easy.

Cons

There were a lot of growing pains into getting things set up the way our users wanted the software to work.

Response from Agilysys

Thanks for your review. We're happy that our customer support team has been responsive for you.

Verified Reviewer
Overall rating
  • Industry: Gambling & Casinos
  • Company size: 201-500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Took some time to get used to but the end users are liking it.

Reviewed on 2020/12/18

It was interesting and seems to be working at the Front Desk well for the users.

It was interesting and seems to be working at the Front Desk well for the users.

Pros

The consolidation of the product and getting rid of the older AS400 system.

Cons

Took a while to get the kinks worked out.

Fatima I.
Overall rating
  • Industry: Hospitality
  • Company size: 201-500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 0.0 /10

Needs work on the software

Reviewed on 2020/12/08

Pros

there isn't anything I like about this software.

Cons

I feel this is a very under sophisticated software compared to others I have used in the past. Too many glitches and low functionality.

Response from Agilysys

Hello Fatima, and thanks for taking the time to provide your review. We only provide robust, feature rich, quality solutions to our hospitality customers so your review is quite disappointing and surprising. We will be reaching out to you directly to get your feedback and ensure that you have the features that you need or any additional training that might be helpful to ensure a better experience with our software in the future.

Kellie S.
Overall rating
  • Industry: Hospitality
  • Company size: 1 001-5 000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Not Ready For Deployment

Reviewed on 2020/12/21

Good potential for great stuff in the future, but not ready now for our property.

Good potential for great stuff in the future, but not ready now for our property.

Pros

Booking packages - extremely simple & efficient - it's like a booking wizard.

Cons

We're having a tremendous amount of glitches, slowness, error messages, etc. The Agilysys team is very responsive and trying to figure out the issues. Personally I think it wasn't ready enough for our property.

Response from Agilysys

Hi Kellie, thank you for your feedback. Your opinions and product experience are important to us and we take them very seriously. We are sorry to read about your concerns with Agilysys Spa, and our services and product teams are reviewing your issues.

Eric S.
Overall rating
  • Industry: Hospitality
  • Company size: 1 001-5 000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Agilysys Spa Review

Reviewed on 2020/12/14

Pros

The design of the interface was probably the biggest difference between this and the previous Agilysys Spa

Cons

Setting up Credit card devices is the biggest pain from the previous system

Showing 5 reviews of 7 Read all reviews

Agilysys Spa FAQs

Below are some frequently asked questions for Agilysys Spa.

Agilysys Spa offers the following pricing plans:

  • Starting from:
  • Free Trial: Not Available

Please contact Agilysys directly for pricing details.

We do not have any information about Agilysys Spa features

Agilysys Spa has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

We do not have any information about what languages Agilysys Spa supports

Agilysys Spa supports the following devices:

Agilysys Spa integrates with the following applications:

LevelUp, Olo, Paybox, SABRE, SevenRooms, SiteMinder, Sprout, Tray

Agilysys Spa offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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