Acquia DAM (Widen)
About Acquia DAM (Widen)
Flexible and easy to use, Acquia DAM (Widen) helps brands manage and distribute assets across teams, tools, and channels. A highly configurable metadata schema provides powerful, business-specific search and workflow capabilities. Plus, AI-powered auto tagging makes assets instantly findable. Sync content across systems using the API or pre-built integrations with over 50 tools, from creative suites to project management. Product-based companies use Acquia DAM to build a unique 360º view of their product content. It displays product associations and cascades parent level values to variants. Quick start implementation gets you up and running in two weeks. Acquia DAM is available standalone or as part of Acquia Digital Experience Platform (DXP).
Key benefits of Acquia DAM (Widen)
- Control what users see and do in your digital asset management system with permission-based user roles and groups.
- Manager version control, expire assets, attach documents and review and approve throughout the entire content lifecycle.
- Duplicate filenames that trigger conflicts can be added as versions.
- Acquia DAM (Widen) has configurable email alerts or notifications that help in tracking the assets against which any major actions are taken by the users.
- Track individual assets and collections for page views, embed views and downloads.
- The solution allows users to create a custom login page to enhance user experience with their brand’s color scheme and logo.
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Reviews
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- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Before, I was lost. Now I have found...my assets. Great tool/ great people
Reviewed on 2017/11/28
Gee, it makes work easier.
We have dealers and marketing teams around the world. This makes...
Gee, it makes work easier.
We have dealers and marketing teams around the world. This makes distributing those assets not a pain in the ass. Also, WAY less questions than before we implemented about 'where is is this asset?'
It rules.
Pros
The customer experience team and help desk teams are great and make you feel like a real person instead of a cog in the giant machine of software life. The portals. The PORTALS! Portals rule. They really do. Best way to organize brand stuff.
Cons
I'm waiting for workflow to become even more robust for it to become a Workfront killer. Which I hope that it does.
- Industry: Leisure, Travel & Tourism
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Widen is fast and efficient. It's responsive with search and downloading assets.
Reviewed on 2017/08/17
Pros
Speed.
Since the beginning we've upload thousands of images and added hundreds of users across our company and partners. It has not slowed down with all of the added weight and burden. It's still as snappy and responsive searching for assets in the beginning. Narrowing the search results and downloading images is very quick.
Cons
Support.
The support could be better. There has been times, not in a while, when it goes down, just like any cloud service. But it seems the first line of support are the on-site admins. It's a problem when they are not in the office. There's not an easy way to contact support when needed. There should be a chat feature to let them know when we are experiencing outages and get the issues solved.
- Industry: Apparel & Fashion
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Widen
Reviewed on 2020/10/06
Overall it has become a great tool for our users and the expansion to house storing certain...
Overall it has become a great tool for our users and the expansion to house storing certain documenttation in one place is great.
Pros
Widen is a great receptical to all of our imagery for our products. Downloading images from the portal is easy as well
Cons
Finding documentation seems to be difficult. Not sure if it the actual software or if it is the manner is which our company set it up.
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Review Source
Overall rating
- Ease of Use
- Customer Support
Widen Collective Review
Reviewed on 2012/11/21
I would definitely recommend Widen to those familiar with DAM as well as those who are just...
I would definitely recommend Widen to those familiar with DAM as well as those who are just starting out. The Widen team is also a great group to work with from start to finish and are there for you every step of the way, even for a company like ours that have been using Widen's services for over 7 years now.
Pros
I have been very pleased with using Widen for our DAM tool. Their support team is phenomenal! Anytime I have a question or issue, they respond immediately and are very helpful to get to the bottom of any issue I might be having, or explain a feature I may not be knowledgeable in. Their entire team is always looking for ways to improve the tool based on user feedback and suggestions. It's great to have a company so open to what the users are saying.
I have also found that the tool itself has been great in meeting our DAM needs. By building out a thorough and intuitive organization structure through categories, asset groups and metadata, we have been able to greatly increase the use of our tool and have received numerous compliments on the improvements. That along with Widen's new interface launched in 2012, the collective is now a much more user friendly and intuitive tool for both users and administrators alike.
Cons
My only complaint at this time is that the "Send File" feature has been discontinued with the launch of the new interface. I believe our company may have been one of the few groups that used the tool fairly often, and were sad to see the feature go. We hope to be able to find a solution either with Widen or with an outside service in order to send large files directly to another user without having to have the asset 'live' in the DAM tool.
- Industry: Electrical/Electronic Manufacturing
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I am a digital asset manager for my company, which uses Widen.
Reviewed on 2018/01/18
Many time-saving features in asset searching and sharing both within my organization and externally...
Many time-saving features in asset searching and sharing both within my organization and externally with customers.
Pros
What I like most about Widen is that they are very open to receiving feedback and improving the software based off of user comments. They host annual events to bring other clients together to share ideas and knowledge of how their users work in the software. All of the Widen staff is available for comments.
Cons
What I like least about Widen is that all of the connectors and API's that help integrate our DAM into other business platforms, such as Salesforce, Sharepoint, CreativeCloud come with an additional annual fee.
Acquia DAM (Widen) FAQs
Below are some frequently asked questions for Acquia DAM (Widen).Q. What type of pricing plans does Acquia DAM (Widen) offer?
Acquia DAM (Widen) offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Available
Acquia DAM (Widen) pricing is based on a one-time implementation plus an annual subscription (€EUR and £GBP options available). For more information, visit https://www.acquia.com/products/acquia-dam/pricing-plans.
Q. Who are the typical users of Acquia DAM (Widen)?
Acquia DAM (Widen) has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Acquia DAM (Widen) support?
Acquia DAM (Widen) supports the following languages:
English
Q. Does Acquia DAM (Widen) support mobile devices?
Acquia DAM (Widen) supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Acquia DAM (Widen) integrate with?
Acquia DAM (Widen) integrates with the following applications:
Adobe Commerce, Adobe Creative Cloud, Adobe Experience Manager, Adobe Workfront, Airtable, Akeneo Product Cloud, Asana, Box, BrandMuscle, Brightcove, Canva, Clarifai, Digimarc Discover, Dropbox Business, Drupal, Enwoven, Google Analytics 360, Google Drive, Google Sheets, Grin, Highspot, Hootsuite, Jahia, Khoros Marketing, Knovos Cascade, Mediafly, Microsoft 365 License Optimization, Microsoft SharePoint, Modus, Moovly, Outfit, Productsup, Salesforce Marketing Cloud, Salesforce Sales Cloud, Salsify, Shopify, Showpad, Shutterstock Editor, Slack, Smartsheet, Storyteq, TINT, Templafy, Visme, Wistia, WordPress, Wrike, Zapier, dotCMS
Q. What level of support does Acquia DAM (Widen) offer?
Acquia DAM (Widen) offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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