About Xero
Xero is a global small business platform with 3.95 million subscribers which includes core accounting, payroll, workforce management, expenses and projects. Xero also has an extensive ecosystem of connected apps and connections to banks and other financial institutions, helping small businesses access a range of solutions from within its open platform to help them run their business and manage their finances. Xero is a FIFA Women’s Football partner.
About Xero accounting software
Xero provides small business owners, accountants and bookkeepers with powerful online accounting software and access to up-to-date financial data. It’s designed to make life better for small businesses, their advisors and communities around the world. It connects businesses with their bank, their advisor, accounting tools, payment services and third-party apps, so everything is securely available at any time, on any device.
Benefits for small businesses
Xero’s beautiful, easy-to-use small business accounting software automates and streamlines many day-to-day tasks, including bank reconciliation, quoting, invoicing, making and collecting payments, tax, managing employees, expenses, projects and payroll. Businesses can view up-to-date numbers on the Xero dashboard, in reports, and in analytics. It’s easy for businesses to see how they’re tracking, stay in control of cash flow and make informed decisions.
Because Xero is cloud-based, businesses can work with their data easily from anywhere as well as collaborate with their accountant and bookkeeper. Many features are available on mobile, so people can run their business on the go.
Support and learning
Xero’s offers free 24/7 support, learning, and discussions at Xero Central, backed by a team of expert support staff. Customers are also invited to put forward and vote on product ideas.
Responsible data use commitments
Xero takes a defense-in-depth approach to protecting its systems and customer data. Data is protected by multiple layers of security, including encryption when it’s transferred and stored, and subject to strict privacy controls. Xero uses multi-factor authentication; software updates are free; and Xero does regular data backups.
Xero is certified as compliant with ISO/IEC 27001:2013, complies with the Payment Card Industry Data Security Standard, and produces Service Organization Control (SOC 2) reports.
Xero App Store
Xero connects with more than 1000 third-party apps designed to solve everyday business challenges, get data flowing between Xero and other apps, and provide a more complete view of how a business is performing. The Xero App Store is the place to easily find, try and connect apps that are certified by Xero and reviewed by users.
Pricing plans and free trial
Xero offers a free trial of its accounting software for 30 days, and a range of pricing plans designed to suit different needs. Subscriptions to Xero are invoiced monthly.
Accountants and bookkeepers get free access to Xero online accounting software and to Xero HQ when they sign up (for free) as Xero partners.
Xero for accountants and bookkeepers
Accountants and bookkeepers gain access to smart practice management software with tools for streamlined workflows, efficient compliance, and a cloud-based single accounting ledger for every client. They can collaborate within Xero with their colleagues or with clients, automate manual tasks, and access client records at any time.
Xero’s integrated practice management software includes Xero HQ, Xero Practice Manager, Xero Workpapers and Xero Tax.
Xero the company
Xero is a global company with offices in seven countries and over 3.95 million subscribers. It’s a leader in online accounting across New Zealand, Australia and the United Kingdom, and has won multiple awards for its software and services. Xero is listed on the Australian Stock Exchange (ASX).
Key benefits of Xero
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Xero keep accounting stress zero
Reviewed on 2024/09/18
Since 2022 i use this software over all it is a good software for small business. It is easy to use...
Since 2022 i use this software over all it is a good software for small business. It is easy to use no need to learn shortcut.
Pros
Its user-friendly interface and cloud based platform features. I can do the accounting anywhere
Cons
I love this software but one thing xero can improve which is some time its buffering
- Industry: Broadcast Media
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A Fine And Easy To Use Platform
Reviewed on 2024/12/10
It saves time a lot because I can integrate it and use it to cover my financial solutions.
It saves time a lot because I can integrate it and use it to cover my financial solutions.
Pros
It has an active customer support team. It is an easy to use software and it has a user-friendly interface. It is a simple platform to use. It is an all-in-one platform that I use to manage my financial payment solutions.
Cons
It has nothing that seems to be wrong with Xero.
- Industry: Accounting
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Do ot use Xero acciunt if you will need support
Reviewed on 2024/08/27
Fairly satisfactory, I had an issue with updating my payment details but there was an issue and...
Fairly satisfactory, I had an issue with updating my payment details but there was an issue and support was useless.
Pros
REDUCED TIME-RELATED TO DATA CAPTURING and cloud-based - no backup needed or software updates
Cons
The support is very basic and no real solutions are provided. If you have an issue with Xero - you are on your own!!!!
Alternatives Considered
Sage 300cloudReasons for Choosing Xero
Xero is expensive and support in pretty uselessSwitched From
Sage AccountingReasons for Switching to Xero
I like the option that capturing is easy- Industry: Financial Services
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Useful way to track your business' performance
Reviewed on 2024/10/21
Xero has been a useful tool for my business for the past 8+ years, and I use it in conjuction with...
Xero has been a useful tool for my business for the past 8+ years, and I use it in conjuction with my accountant to keep track of my business accounts. It's a handy way to code account transactions, and also see how my business is performing.
Pros
Super easy to track and stay on top of my business financials.
Cons
It can be hard to get help and support, and also to set up new reports.
Alternatives Considered
MYOB BusinessReasons for Switching to Xero
My account recommended it, and was a requirement to work with them.- Industry: Market Research
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good for processing; reporting function needs improvement
Reviewed on 2024/12/09
Processing is easy, but reporting is very time consuming.
Processing is easy, but reporting is very time consuming.
Pros
The app allows you to upload receipts so easily
Cons
Unable to automate sending reports to senior management. This is a real pain, I have to manual send regular reports to people which is time consuming.
Xero FAQs
Below are some frequently asked questions for Xero.Q. What type of pricing plans does Xero offer?
Xero offers the following pricing plans:
- Starting from: US$20.00/month
- Pricing model: Subscription
- Free Trial: Available
Q. Who are the typical users of Xero?
Xero has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does Xero support?
Xero supports the following languages:
English
Q. Does Xero support mobile devices?
Xero supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Xero integrate with?
Xero integrates with the following applications:
Accelo, Actionstep, ActiveCollab, Acuity Scheduling, Administrate Training Management, Adobe Commerce, Agile CRM, ApprovalMax, AroFlo, AutoEntry, Batchbook, BigCommerce, BlueFolder, Buildertrend, Capsule, Chargebee, Chaser, Checkfront, Checkmybooks, Chrometa, Cin7 Core, Cin7 Omni, ClicData, Clio, Constant Contact, Copper, CreditorWatch Collect, Current RMS, CustomerSure, Cyfe, Datamolino, Deputy, Dext, Dryrun, EZRentOut, Ecwid, Emburse Nexonia, Entryless, Epos Now, Everhour, Expensify, Exsalerate CRM, Fathom, Fergus, FieldAware, Financial Driver, Fishbowl, Float, Float Cash Flow, FreshBooks, Freshdesk, Futrli, GeoOp, Google Workspace, Grow, Harvest, Hike, Hotelogix, Hubdoc, Ignition, Insightly, InvoiceSherpa, JobAdder, Kickserv, Klips, LivePlan, MRPeasy, Mailchimp, Manu Online, Microsoft 365, Microsoft Power BI, Mindbody, MinuteDock, Nobly, OnePageCRM, Onsight, Operations Hub, Panalitix, PandaDoc, PayPal, Payment Evolution, Payoneer, Pepperi, Plooto, Podio, ProWorkflow, ProfitSee, Proposify, QuickBooks Online, QuickBooks Time, Quoter, Quotient, Qvinci, Qwilr, Re-Leased, Rydoo, Sage 50cloud Accounting, Sage Accounting, SalesSeek, Sapaad, Satago, ServiceM8, Shoeboxed, Shopify, Simple Salon, Simpro, Solve CRM, Spotler CRM, Spotlight Reporting, Square Point of Sale, Starshipit, Streamtime, Stripe, SugarCRM, Synchroteam, Synergy, Tabology EPOS, Tallie, Tidy, Time Tracker, TimeCamp, Timely, Tradify, Trigger, Unleashed, Veeqo, WORKetc, WooCommerce, Workato, WorkflowMax, XEDI Web EDI, XO Cashflow, ZENOTI, Zahara, Zapier, Zendesk Sell, Zoho Analytics, Zoho Books, Zoho CRM, authorize.net, ezyCollect, ezyVet, vWorkApp, webexpenses
Q. What level of support does Xero offer?
Xero offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat
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