Mize Warranty Management

A Leader in Service Lifecycle Management

About Mize Warranty Management

Mize Warranty Management is a cloud-based warranty management solution that helps businesses within the manufacturing industry to streamline warranty processes such as claims, registrations, returns, inspections, and more. It can be used to connect manufacturers, distributors, suppliers, dealers, and customers in order to manage the warranty lifecycle from end-to-end.

The platform provides users with warranty management tools for policy creation, online registration management, service plan management, claims automation, and more. Businesses can set up business rules in order to automatically review and validate claim data input by clients and the system can also capture attachments such as videos or images for diagnostic purposes. The Mize Warranty Management software also allows manufacturers to facilitate parts returns, track return shipments, and inspect returned items. Other features of the platform include reporting and analytics, corrective action management, supplier recovery, claims adjudication, and more.

Key benefits of Mize Warranty Management

• Achieve 80%+ automated claims processing
• 15% reduction in warranty costs
• Reduce warranty costs as a % of sales to <1%
• 50% increase in service plan sales (attach rate)
• Improve Customer Experience to drive NPS and brand loyalty
• Improve Dealer satisfaction with faster and accurate warranty payments

Devices

Business size

S M L

Markets

United States, Canada, United Kingdom, Australia, India and 4 others, Japan, Germany, Brazil, Mexico

Supported Languages

Chinese (Simplified), Danish, Dutch, English, Finnish and 8 others, French, German, Italian, Japanese, Norwegian, Polish, Portuguese, Swedish

Images

Mize Customer Central empowers the Customer Service and Support organizations to orchestrate Connected Customer Experience across multiple channels to drive customer satisfaction, retention, and engagement.
The Mize Parts Smart Blox increases part sales for maintenance and repair operations by enabling accurate part identification and ease of ordering across your value chain.
Mize Customer Insights support all stakeholders, including Marketing, Sales, Warranty, Service, Financial, Quality, Manufacturing, and Channel Partners, with capabilities to analyze online, offline, and using mobile devices.
Mize Warranty Smart Blox module reduces costs and increases service revenue by optimizing warranty management. The streamlined system allows all stakeholders, from manufacturers and suppliers to service providers and end-users, to collaborate.
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Mize Warranty Management video
Mize Warranty Management video
Mize Warranty Management video
Mize Warranty Management video
Mize Warranty Management screenshot: Mize Customer Central empowers the Customer Service and Support organizations to orchestrate Connected Customer Experience across multiple channels to drive customer satisfaction, retention, and engagement. Mize Warranty Management screenshot: The Mize Parts Smart Blox increases part sales for maintenance and repair operations by enabling accurate part identification and ease of ordering across your value chain. Mize Warranty Management screenshot: Mize Customer Insights support all stakeholders, including Marketing, Sales, Warranty, Service, Financial, Quality, Manufacturing, and Channel Partners, with capabilities to analyze online, offline, and using mobile devices. Mize Warranty Management screenshot: Mize Warranty Smart Blox module reduces costs and increases service revenue by optimizing warranty management. The streamlined system allows all stakeholders, from manufacturers and suppliers to service providers and end-users, to collaborate.

Features

Total features of Mize Warranty Management: 41

  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Analytics
  • Automatic Notifications
  • Billing & Invoicing
  • Business Analysis
  • Case Management
  • Catalog Management
  • Claims Management
  • Client Portal
  • Compliance Management
  • Contract Management
  • Corrective Actions
  • Cost Tracking
  • Customer Database
  • Customizable Reporting
  • Data Import/Export
  • Document Management
  • Document Storage
  • Electronic Payments
  • Forms Management
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Knowledge Base Management
  • Partner Portal
  • Policy Management
  • Quality Control
  • Registration Management
  • Reporting & Statistics
  • Returns Management
  • Search Functionality
  • Self Service Portal
  • Shipping Management
  • Supplier Management
  • Third Party Integration
  • Workflow Management

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Mize Warranty Management FAQs

Below are some frequently asked questions for Mize Warranty Management.

Mize Warranty Management offers the following pricing plans:

  • Free Trial: Not Available

Contact Mize for pricing information.

Mize Warranty Management offers the following features:

  • Case Management
  • Compliance Management
  • Contract Management
  • Forms Management
  • Policy Management
  • Returns Management
  • Service Management

Mize Warranty Management has the following typical customers:

Large Enterprises, Mid Size Business

Mize Warranty Management supports the following languages:

Chinese (Simplified), Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Norwegian, Polish, Portuguese, Swedish

Mize Warranty Management supports the following devices:

iPhone, iPad

Mize Warranty Management integrates with the following applications:

FedEx Ship Manager, PayPal, QuickBooks Online, SAP Business One, SAP Cloud ERP Suite, Salesforce Sales Cloud, Salesforce Service Cloud

Mize Warranty Management offers the following support options:

Phone Support, Online Support, Video Tutorials, Knowledge Base

Related categories

See all software categories found for Mize Warranty Management.