Pabau
About Pabau
Pabau's all-in-one software is built to handle everything that clinics (both large and small) need to run smoothly.
Forget spreadsheets, integrations, paper notes and scanning — do it all from one easy to use tool.
- Save 12+ hours/week by automating admin work
- Go 100% paperless by digitising patient records
- Optimise the patient journey with customisable forms
- Drive more revenue with clinic marketing campaigns
- Manage your staff and monitor their performance
- Create and analyze reports to make better decisions
- And a lot more!
See why over 23,000 users trust Pabau. Book your personalized demo today.
Key benefits of Pabau
- Create the perfect patient experience by utilising our custom forms and questionnaire builder.
- Automate everyday admin tasks to save time and improve efficiency.
- Take your business completely paperless with digital client records and an app that can be used anywhere. Patients can even complete forms on the app in-clinic via a tablet.
- Our Online Booking system easily integrates with your website, reducing booking friction and allowing you to take deposits for no-show protection.
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Reviews
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- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Really love Pabau - Can't Go Wrong !
Reviewed on 2022/01/05
Great!
Great!
Pros
Easy to use and the training you get is out of this world.
Cons
I'd like the software to be more customisable.
Response from Pabau
Thank you so much Bobby! We look forward to seeing your clinic grow with Pabau, if you need anything, then reach out on live chat and we will be happy to help!
Do feel free to give any idea you have on how to improve on our community page.
We love hearing from you!
https://community.pabau.com/
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Give it a shot! It’s amazing!
Reviewed on 2024/08/27
Extremely attentive sales, integration, and training team members. Very helpful videos available...
Extremely attentive sales, integration, and training team members. Very helpful videos available anytime to obtain answers to operations questions.
Pros
Easy to use. Patient friendly. Online booking. Automated processes taking busy work off of the team. Extremely attentive and helpful Pabau Team committed to ensuring your success with the software.
Cons
Two way texting not yet available.
Integrated Labs not yet available
Unable to send control substances with eRX requires a 3rd party option.
Alternatives Considered
BoulevardReasons for Choosing Pabau
Their product was clunky, not easy to use, and patient portal was difficult to navigate for patients. Also, it had many issues with speed and functions not working properly all the time.Reasons for Switching to Pabau
More options with ICD-10 coding and billing options if ever neededResponse from Pabau
Hi Stephanie, thanks for the review - we are very happy to have you onboard. Please ask anyone else in your team to also leave an honest review! To maximize your Pabau account, book a 1:1 success meeting (if you haven't done that already):
- https://support.pabau.com/meetings/pabau/success-meeting
- https://support.pabau.com/meetings/pabau/success-meeting-us
Additionally, explore these resources available 24/7:
- Pabau Academy (200+ lessons) - https://academy.pabau.com/
- Knowledge Base (500+ articles) - https://support.pabau.com/en/pabau2/
You can also get instant support via https://pabau.com/support-centre/
Thank you again. Your feedback helps us improve.
Best regards,
Alex
Product Marketing Manager
P.S. Reach out to our Revenue Growth Consultants for a free meeting (if you haven't done that already) to boost revenue and business growth via https://pabau.com/revenue-growth-consultation/
- Industry: Cosmetics
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product to work with!
Reviewed on 2024/11/13
I love it! Fast, comfortable, super for clinics, reminders, emails etc can be sent in a sec !
I love it! Fast, comfortable, super for clinics, reminders, emails etc can be sent in a sec !
Pros
It’s fast and comfortable to use.
All information in one place.
Absolutely amazing!
Cons
That website and app doesn’t match really. But app is absolutely great to work with
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Pabau 2 is not working properly and causing lots of damage
Reviewed on 2024/09/16
I was happy with Pabau 1.However Pabau 2 was mandatory for all clinics and I was pushed to change...
I was happy with Pabau 1.However Pabau 2 was mandatory for all clinics and I was pushed to change it to it.
The software doesn’t work properly.Emails are disappearing from patients cards,you have to create services couple of time in order them to show in the software.I did create service myself 5 times and it still not possible to add it on the invoice.There are lots times when it is simply just not opening ,you have to reload page 10 times in order it to work.Absolutely horrible software.Contacted customer support lots of times,sent video about issues,since July no improvements.It cause massive disruption at work .Very disappointing.
Pros
Pabau 1 was good and easy.
There is nothing I like in Pabau 2 because it still needs to have lots of improvement
Cons
Software Pabau 2 is no working properly.It had tonnes of mistakes in day to day work
Response from Pabau
Hi Galina, sorry to hear you have been having problems. I would love you to have a meeting with one of our senior leadership team to discuss these issues. Please email [email protected] and arrange a 121, and we will endeavor to turn this around.
You can also get instant support via http://support.pabau.com and log a ticket for anything outstanding via http://mytickets.pabau.com. Our support customer satisfaction is over 90% this quarter.
Additionally, you can explore these resources available 24/7 - https://pabau.com/support-centre/
Thank you for reaching out, your feedback is very valuable to us and helps us constantly improve.
Best regards,
Alex
Product Marketing Manager
P.S. Reach out to our Revenue Growth Consultants for a free meeting (if you haven't done that already) to boost revenue and business growth via https://pabau.com/revenue-growth-consultation/
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very happy so far!
Reviewed on 2024/10/29
It’s been good, any problems I had were quickly resolved
It’s been good, any problems I had were quickly resolved
Pros
After care support, [sensitive content hidden] has been exceptionally supportive.
Cons
Need more functions on mobile particularly android although they are implementing new features all the time
Alternatives Considered
PhorestReasons for Switching to Pabau
Aftercare support available and having one point of contact was important for usPabau FAQs
Below are some frequently asked questions for Pabau.Q. What type of pricing plans does Pabau offer?
Pabau offers the following pricing plans:
- Starting from: US$28.00/month
- Pricing model: Subscription
- Free Trial: Available
Q. Who are the typical users of Pabau?
Pabau has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Pabau support?
Pabau supports the following languages:
English, French, German, Spanish
Q. Does Pabau support mobile devices?
Pabau supports the following devices:
iPhone (Mobile), iPad (Mobile)
Q. What other apps does Pabau integrate with?
Pabau integrates with the following applications:
Doctolib, GoCardless, Google Calendar, Google Tag Manager 360, Mailchimp, Stripe, Xero, Zapier
Q. What level of support does Pabau offer?
Pabau offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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