About YourMembership

YourMembership empowers nonprofits, associations, and other member-based organizations to deliver more value to their members while streamlining administrative processes. Built for small to mid-sized organizations, the cloud-based membership management software is a comprehensive solution including: membership management, event management, e-Commerce, payments, email marketing, online community, advanced dashboards, and more!


Key benefits of YourMembership

Grow your membership faster and smarter.
Foster member loyalty with continuous opportunities to network, learn, and share.
Save staff time with streamlined operations.
Simplify and streamline repetitive, day-to-day tasks with automated workflows.
Generate more revenue for your organization.
Diversify your revenue sources with fundraising campaigns, an online store, and easy event registrations.


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YourMembership

3,8 (173)
VS.

Starting Price

US$8 500,00
year
US$99,00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

63
56

Integrations

2
2

Ease of Use

3,7 (173)
4,6 (18)

Value for Money

4,0 (173)
4,9 (18)

Customer Service

4,0 (173)
4,9 (18)
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Reviews

Overall rating

3,8 /5
(173)
Value for Money
4,0/5
Features
3,7/5
Ease of Use
3,7/5
Customer Support
4,0/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 173
Autumn
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

New to HTML

Reviewed on 2019/10/24

Overall, we have been happy with the design team. There is room for improvement with our implementat...

Overall, we have been happy with the design team. There is room for improvement with our implementation specialist.

Pros

I am excited to house all of our programs in one place. This will help to manage results and time much more effectively.

Cons

I am not a pro at using HTML, so this would be my least favorite part. I am working on enhancing my skills in this area.

Lorna
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

YourMembership Does What It Says It Will

Reviewed on 2023/06/13

Overall, our experience with YourMembership has been great! The implementation team and support...

Overall, our experience with YourMembership has been great! The implementation team and support team have been great. The product is excellent.

Pros

The website and association management are the most useful elements. Even non-technical people can create a useful, attractive page for their website. The team that worked with us as we created our website was great - very helpful. The association management element has changed my business life! So easy to use to keep track of our members and what they are doing. The implementation team was great - lots of helpful videos and instruction sheets as we moved through the process.

Cons

When we first began with YourMembership the customer service was excellent. It seems to have slipped in the last year or so. Probably because it has grown so quickly - but, it is really helpful to have a voice at the other end of the phone when you have a problem. One other issue is that YourMembership is so big that our needs as a small trade association will likely never be considered for implementation.

Alternatives Considered

MemberClicks

Reasons for Choosing YourMembership

the former product did not have many of the features we needed

Reasons for Switching to YourMembership

The features
Kelle
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Not for Trade Organizations

Reviewed on 2019/09/19

All of the deficiencies listed above were frustrating, time-consuming, and took away from the real...

All of the deficiencies listed above were frustrating, time-consuming, and took away from the real objectives of our organization. Unfortunately, more times than not, the customer service we received when trying to work through issues was lacking in consistency and expertise.

Pros

The front end website was linked to the back end administration. But then again, shouldn't they all be?

Cons

**The user experience of my members was so inadequate, we had to discourage members from registering for events or education online. The number of calls we fielded because of access was incredibly inconvenient, but we had to help our members the best we could.
**I had a complex dues structure and YM did not have the capacity or understanding to meet our needs. We could not allow new members to register online because the calculations in the programming couldn't handle the variables.
**The export/import with Quickbooks was ineffective. We had to do so many adjustments once the data was imported to QB, and it took a significant amount of time. I actually lost my 3rd party accountant (a CPA) because of how cumbersome the process was. I had to spend extra time researching where to "reclass" the items that were dumped into a "holding accounts" so that my accountant could make the adjustments. Journal entries were abundant and threatened our credibility with the Board.

Sharon
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

PNW Review of Your membership

Reviewed on 2023/06/06

I enjoy the YM membership database as it gives me all the information on our current members and...

I enjoy the YM membership database as it gives me all the information on our current members and lapsed members. It is a great tool to assist those members that have not yet logged into their account and try to help them to use the Chapter membership database and take advantage of the Yourmembership benefits offered.

Pros

The integration was easy to use and learn. I like the email campaigns that go to all the members. This is easy to use and a great time saver on sending updates. The reports are a great tool to use for pulling special member reports. The ease of entering new members is a plus. We import new members form our outside Headquarters and this is a great tool.

Cons

I don't like the option to invoice members for renewals because if they do not pay the renewal - we need to credit the invoice and both transactions are sent to our quick books. When in quick books we can see both the pledge the month it was submitted to the member - but several weeks or even a month later if they do not renew we have to issue a credit. This then shows up in quick books and difficult to determine what it is. Therefore because of this I no longer send membership renewal invoice out as it is an accounting nightmare. I wish there were a easier way to send membership renewals without being sent to quick books.

Carleen
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

YourMembership is worth it!

Reviewed on 2021/07/07

Using YourMembership has helped our organization in so many ways. As we increased our levels of...

Using YourMembership has helped our organization in so many ways. As we increased our levels of expertise and professionalism, YourMembership was able to keep up with us and show us new ways to display our organization in the best light. We were able to centralize nearly all facets of our organization.

Thanks to the help of the design and implementation teams, our members could locate the information they needed on our website more easily.

The customer support teams are the best I've ever worked with. I've yet to find a support representative that hasn't been able to assist me with a problem.

Pros

The training program for administrators is very, very good. It's arranged so that it makes perfect sense and allows administrators to build on what they learned in the previous lessons. That's pretty much how I learned everything - I just went through the training program as it was set up. It really helped me during the implementation and product release.

Cons

Without a doubt, the most lacking feature of the software is the survey feature. Surveys are not helpful if you have something a bit more on the complex side of things. So, yes, surveys need to be improved! We have to pay additional to use Survey Monkey OR create a form (which still doesn't allow for more complex surveys, nor does it provide data easily).

Response from Community Brands

Carleen, thank you so much for the review! We are so happy to hear that you're having such a positive experience with YourMembership! Our design, implementation, and customer support teams are here to empower you to focus on what is important to you. We are so glad that we have been able to help you strengthen your website for your members.

Showing 5 reviews of 173 Read all reviews

YourMembership FAQs

Below are some frequently asked questions for YourMembership.

YourMembership offers the following pricing plans:

  • Starting from: US$8 500,00/year
  • Pricing model: Subscription
  • Free Trial: Not Available

Please contact for pricing.

YourMembership has the following typical customers:

Self Employed, 2–10, 11–50, 51–200

YourMembership supports the following languages:

English

YourMembership supports the following devices:

YourMembership integrates with the following applications:

QuickBooks, ZOOMGIVE

YourMembership offers the following support options:

Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for YourMembership.