ALLDATA
About ALLDATA
ALLDATA is a cloud-based OEM diagnostic suite that helps automotive businesses conduct vehicle inspections based on repair information provided through interactive color wiring or OEM diagrams. Technicians can generate high quality images, view diagrams for inspections, highlight or hide components, and toggle between OE and non-OE diagrams for comparison.
Shop owners can use the ALLDATA Diagnostics solution to conduct vehicle DTC (Diagnostic Trouble Codes) scans, export pre-and post-scan PDF reports, and access relevant repair articles. Using the ALLDATA mobile application, technicians can read and decode VIN, zoom-in or out on diagrams for analysis, migrate from an identified DTC to the required testing procedure, and utilize OBDII diagnostic to view P-codes, live sensor data, emission levels, and more. It also includes a shop management module, which helps businesses store details about customers, vehicles, and parts, prepare estimates, repair orders, and invoices, schedule jobs, and track technicians' time and costs.
ALLDATA provides access to a variety of collision OEM procedures such as sectioning, structural adhesives, panel replacements, or ADAS and sends notifications to mechanics, ensuring vehicles are repaired according to factory specifications. The software also offers integration with various third-party applications including QuickBooks, myCarFax, Demandforce, MechanicNet, and Worldpay.
Key benefits of ALLDATA
• ALLDATA enables businesses in the automotive industry to gain access to up-to-date OEM repair information in the form of maintenance procedures, diagnostic details, TSBs, DTCs, and more.
• It offers color-coded wiring and OEM diagrams, which helps users streamline shop’s estimating and repair processes.
• Employees can use the application to view wired diagrams side by side, highlight or hide wires and components, and print multiple diagrams in bulk.
• ALLDATA enables technicians to conduct vehicle scans, export PDF reports, and access relevant repair articles in real-time.
• The platform allows users to retrieve and clear manufacturer codes, display parameter IDs (PIDs) and live sensor data from various vehicle systems.
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Reviews
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- Industry: Automotive
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great bodyshop product
Reviewed on 2018/05/16
Helps body repair techs save time.
Helps body repair techs save time.
Pros
It works great for our body shop techs and advisors. Very easy to use and great for looking up repair processes.
Cons
It is priced just a little high. It seems to be better on the body side of repairs than on the mechanical side as far as repair instructions go.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Complete Repair Information
Reviewed on 2019/05/11
It did the job when we had it, but regret not getting Mitchell1 to save money and ease of use.
It did the job when we had it, but regret not getting Mitchell1 to save money and ease of use.
Pros
Alldata has almost all the information needed.
Cons
The organization of the information is not very intuitive and can lead you down a deep rabbit hole that you find your way back to.
- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Great Customer Support
Reviewed on 2018/12/04
I have had to contact customer support numerous times for various issues (each of those being...
I have had to contact customer support numerous times for various issues (each of those being inconvenient but pleasant given their helpfulness) so I'm not a huge fan of Alldata but will continue to use it for a short time in hopes that they update the desktop version.
Pros
It was very easy to implement and their customer support team is incredibly helpful.
Cons
It is frustrating that the desktop version only goes to year 2013 vehicles. It is very inconvenient. I'm not a fan of the options for running reports either.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Software
Reviewed on 2019/11/27
Pros
I like how diagnostics are at my fingertips. I can look up certain items on a vehicle or I can look up a code and either way I am able to gain all the information needed. It is easy to use. If I ever have difficulty or questions I call and they are so professional and help me right away.
Cons
I can't honestly say that I dislike anything about the program.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Excellent community but some issues with accuracy
Reviewed on 2019/04/14
I would recommend AllData if you're familiar with the software already and know which parts are...
I would recommend AllData if you're familiar with the software already and know which parts are very reliable and which ones are not.
Pros
I love the AllData community. You can look up troubleshooting issues based on other technician's findings in an intuitive way. This is really useful when you need a quick solution.
Cons
It's very expensive for what you get. Also, the wiring schematics are not accurate (wrong color codings for the wrong circuit). As long as you don't rely on those, you'll be fine. It's a pretty big deal though if you rely on them, which can really damage a car.
ALLDATA FAQs
Below are some frequently asked questions for ALLDATA.Q. What type of pricing plans does ALLDATA offer?
ALLDATA offers the following pricing plans:
- Starting from: US$189.00/month
- Pricing model: Subscription
- Free Trial: Not Available
ALLDATA offers a 5-day free trial for new users, after which the software is available across 3 pricing tiers. Pricing details are outlined below. Industry Leading OEM Repair Data: $179/month ALLDATA Collision Advantage: $286/month ALLDATA Technician Advantage: $227/month
Q. Who are the typical users of ALLDATA?
ALLDATA has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does ALLDATA support?
ALLDATA supports the following languages:
English
Q. Does ALLDATA support mobile devices?
ALLDATA supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does ALLDATA integrate with?
ALLDATA integrates with the following applications:
Demandforce, QuickBooks Online Advanced, Worldpay for Enterprise
Q. What level of support does ALLDATA offer?
ALLDATA offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
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