SubHub

Cloud-based content and membership management software

4,7 /5 (38 reviews) Write a Review!

SubHub Overview

What is SubHub?

SubHub is a content management software designed to help businesses publish digital content, create custom membership websites, and handle payments, subscriptions, customer engagement, and more on a centralized platform. Administrators can set up monthly, annual, one-time, or recurring payment plans for members and create redemption or promotion codes to offer discounts to customers.

Organizations can use the member directory, event directory, and social media integration capabilities to engage with community members. Hosted on Linode and Amazon Web Services (AWS) platform, the software lets businesses upload and publish content in audio, video, and PDF format according to scheduled date and time. Managers can accept payments from customers via credit cards or eWallets and utilize the built-in shopping cart to streamline sales processes. Supervisors can also configure membership levels for specific customer groups, use design templates to create customizable websites, and gain visibility into performance metrics through Google Analytics and other reporting tools.

SubHub facilitates integration with various payment gateways, social media platforms, and other third-party applications such as MailChimp, Stripe, and more. Members can securely log in to access relevant content according to individual requirements and add items to their favorites.

SubHub Overview

Pricing

Starting from
US$47,00/month

Pricing options

Free Trial
Subscription
Value for money

SubHub is offered across three pricing plans, outlined below. A 14-day free trial is available.
• Starter: $47 per month and $479 per year
• Pro: $97 per month and $989 per year
• Premium: $147 per month and $1,499 per year


SubHub Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

SubHub manage articles
SubHub payment settings
SubHub create subscription plans
SubHub set up payment frequency
SubHub video SubHub screenshot: SubHub manage articles SubHub screenshot: SubHub payment settings SubHub screenshot: SubHub create subscription plans SubHub screenshot: SubHub set up payment frequency

SubHub Reviews

SubHub Reviews

Overall rating
4,7
/
5
Excellent
28

Very good
8

Average
1

Poor
1

Terrible
0

Value for Money
4,7
Features
4,4
Ease of Use
4,4
Customer Support
4,8
95% recommended this app
Andy R.

Easy to use membership site platform with minimal tech skills required

SubHub allows me to get on with publishing content, knowing that payment and back-end processes are well handled and reliable. On the rare occasion when I need support, it arrives quickly and with excellent follow-up.


Kiya K.

An online business dream come true

Really amazing. I shocked myself and with the help of this world class support team I am managing + creating my own website and running my online business solo which feels very freeing and empowering.


Debbie B.

I had such high hopes


Alejandro A.

Easy to implement memberships but they need to implement a lot of features if they want to...

Is a decent solution for a membership site but they need to implement more features. The online marketing world is constantly changing and they need to adapt.


Steve D.

SubHub Makes Membership Websites Easy

SubHub has been amazing to work with and they always respond quickly to any issues or questions I have.


Andy R.
Industry: Online Media
Company size: 2-10 Employees

Easy to use membership site platform with minimal tech skills required

Used Daily for 2+ years
Reviewed on 2020/04/09
Review Source: Capterra

SubHub allows me to get on with publishing content, knowing that payment and back-end processes are well handled and reliable. On the rare occasion when I need support, it arrives quickly and with excellent follow-up.

Pros

It was easy to configure and set up my website [SENSITIVE CONTENT HIDDEN] on Subhub. That was back in 2008 and I've been using Subhub ever since to host the site. Payment processes are easily integrated and have proven reliable.

Cons

It would be good to have more customisation options, and more choice of which other software to integrate with. For example, Mailchimp is supported but not other popular email autoresponders such as Aweber. Maybe Zapier could create the bridge for this to happen but I haven't yet investigated. An integrated affiliate management system is commonplace with a lot of membership site builders and that would be a useful addition rather than having to use iDev Affiliate as a third party plugin

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Kiya K.
Industry: Health, Wellness & Fitness
Company size: Self Employed

An online business dream come true

Used Daily for 1+ year
Reviewed on 2019/06/27
Review Source: Capterra

Really amazing. I shocked myself and with the help of this world class support team I am managing + creating my own website and running my online business solo which feels very freeing and empowering.

Pros

I can actually use it.
The customer service is impeccable.
It has great functionality without being overly confusing.

Cons

Some glitches and inconsistencies have caused mild frustration.
Not consistent across all browsers.
Difficult to size, style and space font and videos.

Response from SubHub

Hi Kiya,

Thanks for taking the time to write this review.

It's been a pleasure to work and support you in building your website. The team has loved watching you take ownership of your site and stamp it with your own brand of energetic motivation and positivity.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Debbie B.
Industry: Health, Wellness & Fitness
Company size: Self Employed

I had such high hopes

Used Weekly for 1+ year
Reviewed on 2019/08/27
Review Source: Capterra

Pros

The tech support is quick and helpful as we had an ongoing help ticket for months. Once you are accustomed to the software, it becomes easier to navigate.

Cons

It is not user friendly like other membership sites. It's clunky. There should be easier copy/paste, drag/drop options. It took 2 tech savvy pros to get the site up and running, with countless hours involved. There is just so much lacking.

Response from SubHub

Hi Debbie,

Thanks for sharing your frustration. We're sorry that we have fallen short of your expectations. We recognise our platform has some drawbacks and the team has been working to make improvements to our functionality and ease of use. We do try to compensate by offering very hands on support. Thanks for sticking with us.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 1.0/10

Alejandro A.
Industry: Writing & Editing
Company size: 2-10 Employees

Easy to implement memberships but they need to implement a lot of features if they want to compete

Used Daily for 1-5 months
Reviewed on 2020/09/08
Review Source: Capterra

Is a decent solution for a membership site but they need to implement more features. The online marketing world is constantly changing and they need to adapt.

Pros

This a very easy to use software for membership sites. You can construct a site in a couple of days and start making money. The web page designer is implemented in the app and you can even link your domain name. The app is very organized and intuitive and the support is top notch. They reply in minutes and are very helpful

Cons

They need to implement a lot more features. You can't sale courses in the store. They are part of the membership site. This is a little annoying because some clients just want one course, not be part of all the site, and they have to fill the form just to access the course and sometimes is overwhelming for them. Is buggy at times, you can't see the changes in the page inmeaditely. Other problem is with pdfs. They have a feature to protect the pdf from downloading, but the resolution is terrible and the site that encrypted the pdf has a fee. So if you want to embed 5 or more pdfs you will have to pay for that external service.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 4.0/10

Steve D.
Industry: Entertainment
Company size: Self Employed

SubHub Makes Membership Websites Easy

Used Daily for 1+ year
Reviewed on 2019/08/27
Review Source: Capterra

SubHub has been amazing to work with and they always respond quickly to any issues or questions I have.

Pros

SubHub allows me to easily (as a non-techie) to create a membership website without needing to hire a team of web developers.

Cons

Despite not being very technical, I would have liked to see more options in the available templates to make the site look and feel more how I wanted.

Response from SubHub

Hi Steve,

Thanks for your review. Our team agrees we need more design options! Behind the scenes, we have been working very hard to soon launch a live editor that will provide more design flexibility. We always enjoy getting tickets from you.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9/10
Based on 38 user ratings
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SubHub Pricing

SubHub Pricing

Starting from
US$47,00/month
Free Trial
Subscription
Value for money

SubHub is offered across three pricing plans, outlined below. A 14-day free trial is available.
• Starter: $47 per month and $479 per year
• Pro: $97 per month and $989 per year
• Premium: $147 per month and $1,499 per year

SubHub is offered across three pricing plans, outlined below. A 14-day free trial is available.
• Starter: $47 per month and $479 per year
• Pro: $97 per month and $989 per year
• Premium: $147 per month and $1,499 per year

Value for Money
4,7/5
Based on 38 user ratings
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SubHub Features

SubHub Features

API
Accounting Integration
Activity Dashboard
Activity Tracking
Automatic Notifications
Billing & Invoicing
Calendar Management
Customer Database
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Electronic Payments
Inventory Management
Inventory Tracking
Invoice Management
Reminders
Reporting & Statistics
Search Functionality
Third Party Integration
Features
4,4/5
Based on 38 user ratings
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Categories

Additional information for SubHub

Additional information for SubHub

Key features of SubHub

  • Business Intelligence
  • Calendar Management
  • Content Management
  • Credit Card Processing
  • Customizable Branding
  • Customizable Templates
  • Document Management
  • Event Management
  • Mailing List Management
  • Member Account Access
  • Member Search Functions
  • Recurring Billing
  • Website Integration
  • Website Management
  • eCommerce
  • eCommerce Integration

SubHub FAQs

SubHub FAQs

Below are some frequently asked questions for SubHub.

Q. What type of pricing plans does SubHub offer?

SubHub offers the following pricing plans:

Starting from: US$47,00/month

Pricing model: Subscription

Free Trial: Available

SubHub is offered across three pricing plans, outlined below. A 14-day free trial is available. • Starter: $47 per month and $479 per year • Pro: $97 per month and $989 per year • Premium: $147 per month and $1,499 per year

Q. What are the main features of SubHub?

SubHub offers the following features:

  • Business Intelligence
  • Calendar Management
  • Content Management
  • Credit Card Processing
  • Customizable Branding
  • Customizable Templates
  • Document Management
  • Event Management
  • Mailing List Management
  • Member Account Access
  • Member Search Functions
  • Recurring Billing
  • Website Integration
  • Website Management
  • eCommerce
  • eCommerce Integration

Q. Who are the typical users of SubHub?

SubHub has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does SubHub support?

SubHub supports the following languages:

English

Q. What type of pricing plans does SubHub offer?

SubHub has the following pricing plans:

Subscription

Q. Does SubHub support mobile devices?

We do not have any information about what devices SubHub supports

Q. What other apps does SubHub integrate with?

SubHub integrates with the following applications:

Mailchimp, MentorEase, PayPal, Stripe

Q. What level of support does SubHub offer?

SubHub offers the following support options:

Phone Support, Online Support, FAQs, Video Tutorials