Yo!Kart

The team is installing the platform on your own server and they do it fast!The UI/UX is great especially the admin and vendor parts

Lack of custom themes for the goQuick packages is the only thing that I kinda don't like

The product is too complicated. Not at all customer friendly

pathetic
Customer service is poor
money minded
cheating intension
The product is too complicated. Not at all customer friendly

I must say the responsiveness of the service organization, from AC who is our day-to-day liaison for setup, app launch, and any technical problems to the [SENSITIVE CONTENT HIDDEN] of FATbit technologies whom I wrote to on LinkedIn out of the blue asking for help because I needed him to pull a team together and help us implement over the weekend. Not only did he respond, but he brought in [SENSITIVE CONTENT HIDDEN], his lead business consultant, who got it done. This means that we bought it on a Friday and we were up and running on Monday. That was amazing to say the least. After that we had four extensive weeks of handholding so we could learn to use the system, [SENSITIVE CONTENT HIDDEN] assigned AC to our account as many things that we thought were bugs turned out to be just lack of understanding of the system on our part. Now we are entering a phase where we have dozens of sellers and thousands of products in the system, the platform is stable terms terms of configuration parameters, and we are now ready to have them do some customizations on our app (user experience changes to front end and building an API connection for the backend). They are a great team and have designed a great software, I highly recommend it.

For an e-commerce software it’s important to be able to have the various stores that are going to be selling in the marketplace be able to upload their products, and they have designed a very very robust mass importing and exporting capability. You can import products, inventories can be changed and pricing can be adjusted, and many of our clients are taking advantage of that capability as they update pricing and inventory multiple times a day, especially now with the Christmas season coming to an end and the volatility of the dollar in global markets. The part that is lacking is that I wish FATbit would have build a flat out API that takes advantage of the robust import/export functionality because many of our clients are now sophisticated enough, and they would feel more comfortable importing their 20,000 products through an API then by XML upload. In addition or flexible architecture depends on rest API’s and web hooks, so we can connect to our accounting software, logistics, zappier etc. Yokart has done many customizations for many clients to be able to do these connections, but in this new era of flexible architecture, I believe this should come with the system just like they have a native connection to PayPal, Stripe, and Shipstation. We are going to pay for a customization project to build out an extensive API infrastructure, and my hope is that they use it as a standard part of their next version so others in the future won’t have to worry about this or pay for it.