ZoomInfo SalesOS

Lead generation and buyer intent data for B2B organizations

About ZoomInfo SalesOS

ZoomInfo powered by DiscoverOrg is a cloud-based lead generation platform for B2B organizations. It uses buyer intent data to inform sales and marketing teams. The solution is designed to help teams identify and prioritize prospect companies that signal intent via various channels. Intent insights are provided for online research activities, organizational changes, funding announcements, company mergers, technology adoptions, and more. ZoomInfo can integrate with Salesforce, Marketo, HubSpot, SugarCRM, and others.

Using intent data technology plus an in-house team of dedicated researchers, ZoomInfo keeps teams informed on critical prospect activity. Teams can set up automated alerts for specified organizations and new opportunities. The WebSights tool captures and reveals website and landing page visitors. Additionally, ZoomInfo's workflows feature allows teams to set rule-based triggers in order to save time. This feature ensures that customer activities are instantly followed by automated tasks within ZoomInfo and any applicable integrated systems. ZoomInfo also offers an InboxAI tool that integrates with email systems and collects data from communications with prospects/customers to provide additional insights.


Images

ZoomInfo SalesOS Software - ZoomInfo - company list
ZoomInfo SalesOS Software - ZoomInfo - company scoops
ZoomInfo SalesOS Software - ZoomInfo - company details
ZoomInfo SalesOS Software - ZoomInfo - company org chart
ZoomInfo SalesOS Software - ZoomInfo - rules and triggers
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ZoomInfo SalesOS video
ZoomInfo SalesOS video
ZoomInfo SalesOS Software - ZoomInfo - company list
ZoomInfo SalesOS Software - ZoomInfo - company scoops
ZoomInfo SalesOS Software - ZoomInfo - company details
ZoomInfo SalesOS Software - ZoomInfo - company org chart
ZoomInfo SalesOS Software - ZoomInfo - rules and triggers

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ZoomInfo SalesOS

4,2 (280)
VS.

Starting Price

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US$49,00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

56
11

Integrations

17
3

Ease of Use

4,4 (280)
4,5 (48)

Value for Money

3,6 (280)
4,5 (48)

Customer Service

3,8 (280)
4,9 (48)
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Reviews

Overall rating

4,2 /5
(280)
Value for Money
3,6/5
Features
4,3/5
Ease of Use
4,3/5
Customer Support
3,8/5

Already have ZoomInfo SalesOS?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 280
Ajit
Ajit
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Topmost Customer Database Software in USA

Reviewed on 2022/02/04

I am using ZoomInfo for last 5 years from previous company and also using in my present company. It...

I am using ZoomInfo for last 5 years from previous company and also using in my present company. It has great experience to use Intent, Scoops section, Enhance section. All these features are very useful. Very much satisfied and I will definitely suggest zoomInfo to others, my friends, colleagues.

Pros

I like the scoops and Intent section very much. Scoops and Intent Signals helps us to find out most relevant and needy business via good leads and companies. It is very easy to use scoops and Intent section to prepare the companies list or contacts list. It helps a lot to our company

Cons

The companies and contacts database of Middle East (MENA) and APAC region is very less as compared to other regions. Most of the contacts does not have direct or mobile numbers so we are facing difficulties to connect with prospect or targeted customers of those region. All other is set.

Scott
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ZoomInfo is a great tool, depending on your needs and budget

Reviewed on 2019/12/12

It was great before DiscoverOrg bought them and is surely improving by the day with DiscoverOrg.

It was great before DiscoverOrg bought them and is surely improving by the day with DiscoverOrg.

Pros

Contains probably 80%+ records that have email address and/or direct dials. It is way more accurate than the data offered by other providers. Their accuracy is in line for what it should be, especially in today`s economy with unemployment being so low, and employee churn being so high. Despite these factors, I`d say their overall data accuracy is easily north of 70 - 75%, even with the above-mentioned data decay (which exists no matter what vendor you consider).

One other tool that helps to narrow down the list of contacts in a larger organization, is to search with filter to find only recently verified contacts.

Cons

It`s a little pricey, but there`s a lot of value too. The only other criticism is that unless you pay for a large number of "points" (contact that you can download in bulk) you are relegated to copy and paste at the individual level. It`s a bit cumbersome (by design), but I have used it as-is for years, without the additional credits.

Julian
Overall rating
  • Industry: Events Services
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Easily the worst company I've ever done business with

Reviewed on 2020/09/10

TL;DR — This company does not care one iota about customer service. They do not care about you or...

TL;DR — This company does not care one iota about customer service. They do not care about you or your business. They don't care about maintaining a good relationship in the pit of a pandemic. And even when times are fine, they don't care about giving you what they said they'd give you.

Here’s the experience
* I spent three months telling the sales rep exactly what I needed.
* Each time I explained it, she said something like, “Our plans just changed since last we spoke, but yes our current offer can meet your needs.” Confusing as all get-out every time she explained it.
* Finally decided to try it, because since they’ve bought out their competitors they’re the only one we could use.
* After two days we realized something was very wrong.
* They basically said, “Oh you need another plan for that.” Note: we did exactly what we said we’d do.
* Kicked it up to sales person’s manager: After 5 mins of listening, “Shoot, we’ve got you on the wrong plan.” Did they change our plan and admit their mistake? Nope... 363 days with the wrong plan and nothing we could do about it but give them more money and hope it would be different.
* We improvised with what we had as best we could, lost a lot of time, didn’t yield what we needed.
* Nine months later I get a surprising call from their collections agency telling me I have to pay a bill. These guys never called me, never sent an “in this together” email. In April, the pit of the pandemic, they just shot me over to collections. Wow.

Pros

The data quality is good and has improved over the past few years. This has been accomplished through numerous acquisitions of competitors, and either they were always a terrible company or the disarray from M&A has cast them into such chaos that all they can do is sell whatever they can get people to agree to buying, and operate a platform.

Whatever benefit they provide is so overwhelmingly overshadowed by their apathy and lethargy as a firm that I'm repeatedly reminded of interactions with corrupt functionary bureaucrats in failed states every time I deal with them. This may sound like hyperbole, but I assure you that it is not. I specialize in emerging markets and the only time I've ever seen behavior like I have at this company is in the most forgotten and ungoverned parts of the world — the places where if you don't like what they're serving, or if they didn't do what they promised, you can just go shove it or pay them more and hope that you finally get what you need... eventually.

Cons

We were sold the wrong benefits despite roughly three months of discussing our needs with the sales rep, and the company did absolutely nothing to amend this despite the sales manager's first impression on reviewing the problem being, "Oh shoot, we've got you on the completely wrong plan." So I'm not sure because it only sometimes met our needs and the company never revised our plan and blithely ignored our requests for them to do so.

Response from ZoomInfo

Hi Julian,

I am very sorry to hear about the negative experience you had with us. This is absolutely in no way how we conduct ourselves with our customers. As always, we appreciate your feedback and are continuously looking to improve. If you could please email me at [email protected] I would love to chat more with you in hopes I can help resolve any issues you are currently having and figure out a way with you to avoid any miscommunication in the future.

Thank you,
Colbie Blaisdell, ZoomInfo Customer Marketing

Abhisek
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A must have prospecting tool if you want to target qualified leads with better accuracy

Reviewed on 2022/02/04

Business problems we are solving: Getting more qualified leads (outbound) with signals synced to...

Business problems we are solving: Getting more qualified leads (outbound) with signals synced to our SF for our marketing to prospect in an automated way
Benefits realized: Higher productivity; Better contact rate
Overall experience: Excellent

Pros

Most impactful feature of ZoomInfo I would say is its contact and company database which is not only filled with millions of records but also very very accurate. And to top that, they have scoops, and org chart which clearly tells us signals of any new activities going on in our target companies. And all of this delivered to our inbox every day or as new feeds so we dont need to specifically search for the,
Product was very easy to set up, implement, self-train and use consistently.

Cons

There are few features within ZoomInfo-SF integration wherein some of the field values in ZoomInfo are not customisable and thus we have to do a small bit of workaround to get that integrated with SF. Moreover, I would love if the contacts export limitation is increased (without extra charge) or made free to sue just like their legacy platform.

Alternatives Considered

Salesintel and Cognism

Reasons for Switching to ZoomInfo SalesOS

Better brand value; Better accuracy; Higher no. of quality leads
Ed
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Real-Time Streaming Buyer Intent Signals

Reviewed on 2022/05/24

Amazing company

Amazing company

Pros

Receive real-time streaming buyer intent signals to be the first company to contact the lead and win their business

Cons

Platform is a sizable investment for the real-time streaming buyer intent signals

Alternatives Considered

Leadspace and 6sense

Reasons for Choosing ZoomInfo SalesOS

No Intent Data

Switched From

Apollo

Reasons for Switching to ZoomInfo SalesOS

Integrations and real-time streaming buyer intent signals
Showing 5 reviews of 280 Read all reviews

ZoomInfo SalesOS FAQs

Below are some frequently asked questions for ZoomInfo SalesOS.

ZoomInfo SalesOS offers the following pricing plans:

  • Free Trial: Available

Please contact ZoomInfo directly for pricing details.

ZoomInfo SalesOS has the following typical customers:

51–200, 201–500, 501–1 000, 1 001–5 000

ZoomInfo SalesOS supports the following languages:

English

ZoomInfo SalesOS supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

ZoomInfo SalesOS integrates with the following applications:

Bullhorn ATS & CRM, Dynamics 365, Dynamics 365 Business Central, Google Analytics 360, HubSpot CRM, JobDiva, Marketo Engage, Oracle Eloqua Marketing Automation, Outreach, Pipedrive, SalesLoft, Salesforce Marketing Cloud Account Engagement, Salesforce Sales Cloud, Slack, Snowflake, SugarCRM, Zoho CRM

ZoomInfo SalesOS offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, Chat

Related categories

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