WeTravel

About WeTravel
WeTravel was designed to support travel businesses by digitizing and streamlining operations. Through its intuitive platform, WeTravel supports businesses to increase sales conversion and increase revenue, trim administration time, and automate processes. The platform’s capabilities continue after setting up the trip page to marketing your tours and handling traveler administration, it hosts a network of payment solutions to enable control of how travelers pay for their trips–with installment and mobile-friendly payment options–to a range of payment options to instantly transfer payments to global suppliers, handle and control employee and internal payments, all executed with the absolute security of bank-grade encryption and trusted financial partners.
Key benefits of WeTravel
Lower processing fees
Save money on card processing fees by offering online e-check payments, in addition to the most competitive wire transfer rates on the market
Best-in-class security
Our bank-grade SSL encryption, rigorous verification for payment processing, and trusted financial partners (Visa, Stripe, AFEX) provide assurance that your funds are secure
Instant and free Supplier Transfers
The WeTravel card and instant, worldwide Supplier Transfers feature allow you to pay your supplier(s) instantly – and without a fee
Customizable payment solutions
Put your customers first with flexible payment plans, and streamline the customer experience with automated billing and invoicing
Automated administration capabilities
Automate invoicing, billing, and email communication to streamline your administration processes and reduce errors
Mobile-friendly booking
Leverage our “mobile-first” technology for quicker conversions and a simpler payment journey for your customers
Built-in marketing tools
Optimize your marketing strategy with lead generation features, targeted waitlists, and automated abandoned cart follow-ups
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Reviews
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- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome platform!
Reviewed on 2023/11/04
My experience with [sensitive content hidden] from WeTravel has been exceptional. From day one,...
My experience with [sensitive content hidden] from WeTravel has been exceptional. From day one, [sensitive content hidden] dedication to helping me leverage WeTravel's automated features has made a significant difference in my business operations. She is not only highly knowledgeable but also genuinely committed to my success. Her prompt assistance, insightful recommendations, and unwavering support have made a world of difference. [sensitive content hidden] is a true partner, and I highly recommend her and WeTravel for anyone seeking an efficient and user-friendly business solution. Thank you, [sensitive content hidden], for your outstanding support!
Pros
I love the ability to create packages and itinerary, send them to my clients, and have them to do everything else from there, with minimal interaction from myself.
Cons
I utilize WeTravel for my safari company and my travel agency. On the travel agency side, I just wish there was a way to collect credit card information to pay suppliers without doing a transaction on WeTravel. On TravelJoy the feature is called "supplier payment" and it's designed to pay suppliers via their website. Everything is encrypted and you have to enter your password in order to view the card and billing information.
- Industry: Music
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
WeTravel Support is Great!
Reviewed on 2025/01/16
wanted to take a moment to recognize [sensitive content hidden], our account manager, for the...
wanted to take a moment to recognize [sensitive content hidden], our account manager, for the exceptional support she has provided. [sensitive content hidden] consistently demonstrates professionalism, responsiveness, and patience in every interaction. Her thorough approach ensures that all details are addressed, and her commitment to great customer service truly stands out.
I feel fortunate to have [sensitive content hidden] as a part of our team, and her efforts are truly appreciated. Thank you for providing such excellent service!
Pros
WeTravel is an intuitive system and makes it easy to use.
Cons
Does not offer client facing capabilities to download a reservation confirmation or status of a customers account.
If I have multiple week packages, I'm unable to transfer one reservation to a different week.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Stay Away if you’re an Australian Company
Reviewed on 2023/05/18
I wish I had never touched it.
I wish I had never touched it.
Pros
None of the features matter because this company fundamentally should not be operating in Australia
Cons
1. You get great service during sales cycle but enjoy watching it drop off as soon as you’re in. You’re relegated to a chat window that gets looked at once every 24h2. The company hides the fact that all AUD payments go via Europe and incur international fees from your bank as high as 6%. This applies to both customer payments AND transferring your earnings back to your company accounts. 3. The same gateway provider is some sketchy company that triggers all kinds of fraud warnings.
- Industry: Sports
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
WeTravel Springboards Productivity
Reviewed on 2024/12/10
Utilization of WeTravel served as a significant springboard for our tour promotions and productivity...
Utilization of WeTravel served as a significant springboard for our tour promotions and productivity.
Pros
Presentation of tours. Data collection. Workshops. Efficient timesaver.
Cons
Ability to make a few adjustments to tour presentations - especially for student based tours.
- Industry: Performing Arts
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Service for Travel Groups!
Reviewed on 2025/01/19
Great! The team at WeTravel offer a great product and great service.
Great! The team at WeTravel offer a great product and great service.
Pros
Ease of set-up and distribution, Great customer service, and regularly updated with new features
Cons
Backend information and access is cumbersome
WeTravel FAQs
Below are some frequently asked questions for WeTravel.Q. What type of pricing plans does WeTravel offer?
WeTravel offers the following pricing plans:
- Starting from: US$79.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Q. Who are the typical users of WeTravel?
WeTravel has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does WeTravel support?
WeTravel supports the following languages:
English
Q. Does WeTravel support mobile devices?
WeTravel supports the following devices:
Q. What other apps does WeTravel integrate with?
WeTravel integrates with the following applications:
Zapier
Q. What level of support does WeTravel offer?
WeTravel offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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