Booking Automation

Property management software for the hospitality industry

About Booking Automation

Booking Automation is a channel and property management software that helps businesses manage front desk, housekeeping, online booking, and payment processing operations across multiple properties. The communication module lets employees create custom registration forms and set up automatic triggers to send personalized confirmation emails to clients.

Booking Automation enables supervisors to configure room and services pricing, offer promotional codes, and set up discount rates, facilitating guest engagement and retention. The room management functionality allows front desk employees to handle processes related to room assignment, availability tracking, guest check-in, guest database management, and room layout creation, among other activities. Administrators can configure role-based access rights and use SSL-based encryption to ensure a secure user experience. Managers can also define minimum and maximum stay limits and automatically accept or reject bookings based on predefined rules.

Booking Automation comes with an API, which lets organizations integrate the platform with several third-party solutions such as PayPal, Slack, Zapier, Airbnb, Trivago, and more. It allows staff members to process payments via multiple methods, including credit cards, Bitcoin, and debit cards. It also lets users convert currencies and use the booking pages in multiple languages.

Devices

Business size

S M L

Images

Booking Automation dashboard
Booking Automation calendar
Booking Automation booking overview
Booking Automation booking engine
Booking Automation channel manager
View 6 more
Booking Automation video
Booking Automation screenshot: Booking Automation dashboard Booking Automation screenshot: Booking Automation calendar Booking Automation screenshot: Booking Automation booking overview Booking Automation screenshot: Booking Automation booking engine Booking Automation screenshot: Booking Automation channel manager

Features

Total features of Booking Automation: 74

  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Campaign Management
  • Channel Analytics
  • Channel Management
  • Commission Management
  • Communication Management
  • Contact Management
  • Customer Database
  • Customer Support
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Discount Management
  • Electronic Payments
  • Email Distribution
  • Email Templates
  • Employee Management
  • Employee Portal
  • Extended Stay
  • For Vacation Rentals
  • Forms Management
  • Front Desk Management
  • GDS/OTA Integration
  • Group Reservations
  • Guest Experience Management
  • Housekeeping Management
  • Inventory Control
  • Inventory Management
  • Invoice Management
  • Invoice Processing
  • Live Chat
  • Loyalty Program
  • Maintenance Management
  • Marketing Automation
  • Multi-Channel Management
  • Multi-Language
  • Multi-Property
  • Online Booking
  • Opportunity Management
  • Owner Statements
  • Partner Management
  • Payment Processing
  • Personalization
  • Pipeline Management
  • Promotions Management
  • Rate Management
  • Ratings / Reviews
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Revenue Management
  • Reviews Management
  • Room Booking
  • SOAP notes
  • SSL Security
  • Single Property
  • Third Party Booking
  • Third Party Integrations
  • Website Management
  • Widgets

Alternatives

eviivo

3,7
#1 Alternative to Booking Automation
eviivo is a booking & channel management system which enables small hospitality & tourism businesses to manage property...

Hostaway

4,6
#2 Alternative to Booking Automation
Hostaway is a channel management solution for vacation rental properties which automatically syncs rates, availability,...

NewBook

4,7
#3 Alternative to Booking Automation
NewBook is award-winning property management software built especially for the tourism and hospitality industries that...

Resly

5
#4 Alternative to Booking Automation
Resly is a property management system designed to help Australian hotels and resorts handle compliance, task...

Reviews

Overall rating

4,9 /5
(33)
Value for Money
4,8/5
Features
4,8/5
Ease of Use
4,7/5
Customer Support
4,9/5

Already have Booking Automation?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 33
Mike K.
Overall rating
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simply the easiest and most comprehensive platform we reviewed

Reviewed on 2020/05/26

Book It Now was a feature that many of our clients had asked for and Booking Automation took care...

Book It Now was a feature that many of our clients had asked for and Booking Automation took care of this from day 1. The 2nd feature we really thought highly of was the ability to add endless triggered emails and customize them easily. For example - the day of booking - 3 days before arrival - day of arrival - 1 day after departure. Really amazing software to be sure.

Pros

Our company is VacaRent and we own the website [SENSITIVE CONTENT HIDDEN] (an advertising site for vacation homes for rent as well as hotels and resorts)

Back in 2019 we decided we would include a property management platform along with a channel resource manager to our clients who list their properties on our site for free. We spent months evaluating numerous other PMS platforms and some of them were exceptional while others were difficult. Booking Automation continuously landed in the top spot for ease of use, technical support, and cost for features.

With their well documented API we were able to easily integrate the 2 platforms (theirs and ours) together allowing our clients to seamlessly upload and download new reservations as well as providing financial reports, triggered emails, channel management and much more.

Probably the feature that we were most amazed with was the click and drag interface for moving existing reservations around. No platform we reviewed had this feature and it was virtually assured from that moment on Booking Automation was the final choice.

Cons

It would be easy to say the onboarding is complicated as many others have written, but honestly we have removed all of this from the setup and made it simple to handle. In the end, we just assign a user ID and password and from there our clients only have to concern themselves with taking reservations and generating revenue. But yes, I will concede, when we first started out, it was complicated. Now... not so much.

Ian C.
Overall rating
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

You can’t go wrong

Reviewed on 2020/02/11

We came to BA from another software platform due to numerous issues with the other software. BA was...

We came to BA from another software platform due to numerous issues with the other software. BA was there from the outset to help us make the transition and get up and running in very little time. Their support staff have been there all along helping overcome challenges and providing helpful suggestions when things don’t go as planned.

Pros

BA offers an extremely wide, and growing, suite of features that make managing various properties a breeze. There is a learning curve but once you figure it out it’s a fantastic platform. Having used others that are easier to setup, the pay off with BA is that it works consistently. We tried other software and routinely had issues.

Cons

It’s a steep learning curve (that is still very worth it) but it is a steep one.

Mark G.
Overall rating
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

There are better channel management app

Reviewed on 2018/08/14

I rather use other channel management app, it's not user-friendly and the interface is poor and...

I rather use other channel management app, it's not user-friendly and the interface is poor and outdated.

Pros

I had an experience using the app, I was an assistant using BA. Can have the same feature as any other app but nothing so special about it.

Cons

Not user friendly, and the interface is so poor and outdated you won't love using it.

Ann U.
Overall rating
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Booking Automation

Reviewed on 2018/12/13

if a person has listed his property in Air b n b , or booking.com or home away ,etc .. and lots of...

if a person has listed his property in Air b n b , or booking.com or home away ,etc .. and lots of complication to take care bookings, I recommend booking automation to avoid any mistake in bookings and much more comfortably ,since the host will have all his bookings from different places only in one master calendar .

Pros

my company team really liked the support from booking automation. They actually do the job for client to set up all listings and that makes it very much easy .
they are always available to help for any question or any guiding .
The best part of that is the channel manager that has integration to all rental pages .
if a person has listed his property in Air b n b , or booking.com or home away ,etc .. and lots of complication to take care bookings, I recommend booking automation to avoid any mistake in bookings and much more comfortablity ,since the host will have all his bookings from different places only in one master calendar .

Cons

perhaps the price is bit high and would be great if they consider discount or offer to their permanant customers .

Anthony C.
Overall rating
  • Industry: Real Estate
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Extremely powerfull !

Reviewed on 2020/08/14

Really good, i could setup multi units, pricing, automation.
This is really powerful for a...

Really good, i could setup multi units, pricing, automation.
This is really powerful for a competitive price!

Pros

I have to say that this tools is extremely powerful.
It can do almost anything you dream of!

Cons

Can be overwhelming at the beginning, but when you pass that, OMG what a change!

Showing 5 reviews of 33 Read all reviews

Booking Automation FAQs

Below are some frequently asked questions for Booking Automation.

Booking Automation offers the following pricing plans:

  • Starting from: US$11,95/month
  • Pricing model: Subscription
  • Free Trial: Available

Booking Automation pricing starts at $11.95/month (per rental) and scales with the number of rentals.

We do not have any information about Booking Automation features

Booking Automation has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

We do not have any information about what languages Booking Automation supports

Booking Automation supports the following devices:

Booking Automation integrates with the following applications:

Asana, Authorize.Net, Channels, Dropbox Business, Google Analytics, Google Drive, Google Sheets, Integromat, KashFlow, PayPal, Pipedrive, PriceLabs, QuickBooks Online Advanced, RommPriceGenie, Slack, Stripe, SurveyMonkey, VRScheduler, Wishbox, Xero, Zapier, Zoho CRM

Booking Automation offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Booking Automation.