Booking Automation

Property management software for the hospitality industry

4,9 /5 (33 reviews) Write a Review!

Booking Automation Overview

What is Booking Automation?

Booking Automation is a channel and property management software that helps businesses manage front desk, housekeeping, online booking, and payment processing operations across multiple properties. The communication module lets employees create custom registration forms and set up automatic triggers to send personalized confirmation emails to clients.

Booking Automation enables supervisors to configure room and services pricing, offer promotional codes, and set up discount rates, facilitating guest engagement and retention. The room management functionality allows front desk employees to handle processes related to room assignment, availability tracking, guest check-in, guest database management, and room layout creation, among other activities. Administrators can configure role-based access rights and use SSL-based encryption to ensure a secure user experience. Managers can also define minimum and maximum stay limits and automatically accept or reject bookings based on predefined rules.

Booking Automation comes with an API, which lets organizations integrate the platform with several third-party solutions such as PayPal, Slack, Zapier, Airbnb, Trivago, and more. It allows staff members to process payments via multiple methods, including credit cards, Bitcoin, and debit cards. It also lets users convert currencies and use the booking pages in multiple languages.

Booking Automation Overview

Pricing

Starting from
US$11,95/month

Pricing options

Free Trial
Subscription
Value for money

Booking Automation pricing starts at $11.95/month (per rental) and scales with the number of rentals.


Booking Automation Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Booking Automation dashboard
Booking Automation calendar
Booking Automation booking overview
Booking Automation booking engine
Booking Automation channel manager
Booking Automation video Booking Automation screenshot: Booking Automation dashboard Booking Automation screenshot: Booking Automation calendar Booking Automation screenshot: Booking Automation booking overview Booking Automation screenshot: Booking Automation booking engine Booking Automation screenshot: Booking Automation channel manager

Booking Automation Reviews

Booking Automation Reviews

Overall rating
4,9
/
5
Excellent
30

Very good
2

Average
1

Poor
0

Terrible
0

Value for Money
4,8
Features
4,8
Ease of Use
4,7
Customer Support
4,9
97% recommended this app
Mike K.

Simply the easiest and most comprehensive platform we reviewed

Book It Now was a feature that many of our clients had asked for and Booking Automation took care of this from day 1. The 2nd feature we really thought highly of was the ability to add endless triggered emails and customize them easily. For example - the day of booking - 3 days before arrival - day of arrival - 1 day after departure. Really amazing software to be sure.


Ian C.

You can’t go wrong

We came to BA from another software platform due to numerous issues with the other software. BA was there from the outset to help us make the transition and get up and running in very little time. Their support staff have been there all along helping overcome challenges and providing helpful suggestions when things don’t go as planned.


Mark G.

There are better channel management app

I rather use other channel management app, it's not user-friendly and the interface is poor and outdated.


Anthony C.

Extremely powerfull !

Really good, i could setup multi units, pricing, automation.
This is really powerful for a competitive price!


Ann U.

Booking Automation

if a person has listed his property in Air b n b , or booking.com or home away ,etc .. and lots of complication to take care bookings, I recommend booking automation to avoid any mistake in bookings and much more comfortably ,since the host will have all his bookings from different places only in one master calendar .


Mike K.
Industry: Hospitality
Company size: 2-10 Employees

Simply the easiest and most comprehensive platform we reviewed

Used Daily for 2+ years
Reviewed on 2020/05/26
Review Source: Capterra

Book It Now was a feature that many of our clients had asked for and Booking Automation took care of this from day 1. The 2nd feature we really thought highly of was the ability to add endless triggered emails and customize them easily. For example - the day of booking - 3 days before arrival - day of arrival - 1 day after departure. Really amazing software to be sure.

Pros

Our company is VacaRent and we own the website [SENSITIVE CONTENT HIDDEN] (an advertising site for vacation homes for rent as well as hotels and resorts)

Back in 2019 we decided we would include a property management platform along with a channel resource manager to our clients who list their properties on our site for free. We spent months evaluating numerous other PMS platforms and some of them were exceptional while others were difficult. Booking Automation continuously landed in the top spot for ease of use, technical support, and cost for features.

With their well documented API we were able to easily integrate the 2 platforms (theirs and ours) together allowing our clients to seamlessly upload and download new reservations as well as providing financial reports, triggered emails, channel management and much more.

Probably the feature that we were most amazed with was the click and drag interface for moving existing reservations around. No platform we reviewed had this feature and it was virtually assured from that moment on Booking Automation was the final choice.

Cons

It would be easy to say the onboarding is complicated as many others have written, but honestly we have removed all of this from the setup and made it simple to handle. In the end, we just assign a user ID and password and from there our clients only have to concern themselves with taking reservations and generating revenue. But yes, I will concede, when we first started out, it was complicated. Now... not so much.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Ian C.
Industry: Hospitality
Company size: 2-10 Employees

You can’t go wrong

Used Daily for 1+ year
Reviewed on 2020/02/11
Review Source: Capterra

We came to BA from another software platform due to numerous issues with the other software. BA was there from the outset to help us make the transition and get up and running in very little time. Their support staff have been there all along helping overcome challenges and providing helpful suggestions when things don’t go as planned.

Pros

BA offers an extremely wide, and growing, suite of features that make managing various properties a breeze. There is a learning curve but once you figure it out it’s a fantastic platform. Having used others that are easier to setup, the pay off with BA is that it works consistently. We tried other software and routinely had issues.

Cons

It’s a steep learning curve (that is still very worth it) but it is a steep one.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Mark G.
Industry: Hospitality
Company size: 2-10 Employees

There are better channel management app

Used Daily for 1-5 months
Reviewed on 2018/08/14
Review Source: Capterra

I rather use other channel management app, it's not user-friendly and the interface is poor and outdated.

Pros

I had an experience using the app, I was an assistant using BA. Can have the same feature as any other app but nothing so special about it.

Cons

Not user friendly, and the interface is so poor and outdated you won't love using it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Anthony C.
Industry: Real Estate
Company size: 2-10 Employees

Extremely powerfull !

Used Daily for 6-12 months
Reviewed on 2020/08/14
Review Source: Capterra

Really good, i could setup multi units, pricing, automation.
This is really powerful for a competitive price!

Pros

I have to say that this tools is extremely powerful.
It can do almost anything you dream of!

Cons

Can be overwhelming at the beginning, but when you pass that, OMG what a change!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Ann U.
Industry: Hospitality
Company size: 2-10 Employees

Booking Automation

Used Daily for Free Trial
Reviewed on 2018/12/13
Review Source: Capterra

if a person has listed his property in Air b n b , or booking.com or home away ,etc .. and lots of complication to take care bookings, I recommend booking automation to avoid any mistake in bookings and much more comfortably ,since the host will have all his bookings from different places only in one master calendar .

Pros

my company team really liked the support from booking automation. They actually do the job for client to set up all listings and that makes it very much easy .
they are always available to help for any question or any guiding .
The best part of that is the channel manager that has integration to all rental pages .
if a person has listed his property in Air b n b , or booking.com or home away ,etc .. and lots of complication to take care bookings, I recommend booking automation to avoid any mistake in bookings and much more comfortablity ,since the host will have all his bookings from different places only in one master calendar .

Cons

perhaps the price is bit high and would be great if they consider discount or offer to their permanant customers .

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,6/10
Based on 33 user ratings
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Booking Automation Pricing

Booking Automation Pricing

Starting from
US$11,95/month
Free Trial
Subscription
Value for money

Booking Automation pricing starts at $11.95/month (per rental) and scales with the number of rentals.

Booking Automation pricing starts at $11.95/month (per rental) and scales with the number of rentals.

Value for Money
4,8/5
Based on 33 user ratings
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Booking Automation Features

Booking Automation Features

API
Activity Dashboard
Automatic Notifications
Availability Management
Billing & Invoicing
Booking Management
Calendar Management
Channel Management
Credit Card Processing
Discount Management
Electronic Payments
Inventory Management
Invoice Management
Online Booking Integration
Price Management
Promotions Management
Reporting & Statistics
Reservations Management
Room Booking
Third Party Integration
Features
4,8/5
Based on 33 user ratings
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Categories

Additional information for Booking Automation

Additional information for Booking Automation

Key features of Booking Automation

  • Campaign Management
  • Commission Management
  • Contact Management
  • Employee Management
  • Inventory Management
  • Loyalty Program
  • Opportunity Management
  • Partner Management
  • Product Management
  • Promotions Management
  • Reservations Management
  • Revenue Management
  • Website Management

Booking Automation FAQs

Booking Automation FAQs

Below are some frequently asked questions for Booking Automation.

Q. What type of pricing plans does Booking Automation offer?

Booking Automation offers the following pricing plans:

Starting from: US$11,95/month

Pricing model: Subscription

Free Trial: Available

Booking Automation pricing starts at $11.95/month (per rental) and scales with the number of rentals.

Q. What are the main features of Booking Automation?

Booking Automation offers the following features:

  • Campaign Management
  • Commission Management
  • Contact Management
  • Employee Management
  • Inventory Management
  • Loyalty Program
  • Opportunity Management
  • Partner Management
  • Product Management
  • Promotions Management
  • Reservations Management
  • Revenue Management
  • Website Management

Q. Who are the typical users of Booking Automation?

Booking Automation has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does Booking Automation support?

Booking Automation supports the following languages:

English

Q. What type of pricing plans does Booking Automation offer?

Booking Automation has the following pricing plans:

Subscription

Q. Does Booking Automation support mobile devices?

We do not have any information about what devices Booking Automation supports

Q. What other apps does Booking Automation integrate with?

Booking Automation integrates with the following applications:

Asana, Authorize.net, Dropbox Business, Google Analytics, Google Drive, KashFlow, Pipedrive, SurveyMonkey, Xero, Zoho CRM

Q. What level of support does Booking Automation offer?

Booking Automation offers the following support options:

Phone Support, Online Support, FAQs, Knowledge Base, Video Tutorials