Daxko Operations

Membership management software for non-profit organizations

About Daxko Operations

Daxko Operations is an online membership management software designed to help non-profit organizations manage corporate membership programs, online registrations, donations, and more. It enables employees to gain access to member information and data across various YMCAs, community centers, and other health and wellness facilities on a unified platform.

Using Daxko Operations’ program module, businesses can add program information including names, dates, descriptions, or categories, create payment schedules, and select multiple billing modes. The application allows administrators to register multiple family members of an applicant, prevent duplicate registrations, and set up a payment plan. Key features of Daxko Operations are wait lists, attendance tracking, push notifications, PCI compliance review, billing, data visualization, reporting, and more.

Daxko Operations offers an API, which lets businesses integrate the system with several third-party platforms such as Alaris, Blackbaud, CampDoc.com, Raptor Technologies, PlayerSpace, and more. Organizations can also use the application to identify donor prospects and monitor the campaign progress in real-time.

Key benefits of Daxko Operations

  • Daxko Operations' online tools let businesses and recreation centers manage members' registrations, corporate membership plans, and donations from remote locations.

  • Daxko Operations offers flexible billing options, which administrators can utilize to handle custom payment schedules, draft dates, third-party payments, and prorated membership fees.

  • A custom reporting tool allows family centers to visualize trends and gain visibility across operations through custom or predefined reports on membership dashboards.

  • Daxko Operations offers lead management capabilities, which let businesses identify donor prospects and facilitate conversion through real-time campaign monitoring.

  • Administrators can use custom child care programs to provide a personalized experience to families and use a setup wizard to manage waitlist, attendance, rosters, and more.

  • Devices

    Business size

    S M L

    Images

    Daxko Operations membership
    Daxko Operations programs
    Daxko Operations review registrations
    View 4 more
    Daxko Operations screenshot: Daxko Operations membership Daxko Operations screenshot: Daxko Operations programs Daxko Operations screenshot: Daxko Operations review registrations

    Features

    Total features of Daxko Operations: 52

    • API
    • Activity Dashboard
    • Alerts/Notifications
    • Applications Management
    • Attendance Management
    • Attendance Tracking
    • Billing & Invoicing
    • Calendar Management
    • Check-in/Check-out
    • Child Care
    • Committee Management
    • Data Capture and Transfer
    • Data Import/Export
    • Data Visualization
    • Dues Management
    • Duplicate Payment Alert
    • Electronic Payments
    • Email Marketing
    • Engagement Analytics
    • Enrollments/Onboarding
    • Event Management
    • Family Memberships
    • File Sharing
    • League / Team Management
    • Member Accounts
    • Member Communication
    • Member Database
    • Member Directory
    • Member Portal
    • Member Types
    • Membership Management
    • Membership Renewals
    • Monitoring
    • Payment Processing
    • Point of Sale (POS)
    • Prospecting Tools
    • Push Notifications
    • Real Time Data
    • Real Time Monitoring
    • Registration Management
    • Rental Management
    • Reporting & Statistics
    • Reservations Management
    • Scheduling
    • Search/Filter
    • Team Management
    • Third Party Integrations
    • Visitor Management
    • Visitor Registration
    • Volunteer Management
    • Website Management
    • eCommerce Management

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    Reviews

    Overall rating

    4,4 /5
    (34)
    Value for Money
    4,3/5
    Features
    4/5
    Ease of Use
    4,4/5
    Customer Support
    4,5/5

    Already have Daxko Operations?

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    Showing 5 reviews of 34
    Uchenna O.
    Overall rating
    • Company size: 1 001-5 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Intuitive and Reliable

    Reviewed on 2018/03/07

    Excellent reports and functionality

    Excellent reports and functionality

    Pros

    Daxko is the gold standard of CRM tools. Every option is configured to where you expect it to be. Our IT Dept has integrated into our systems and I am working with vendors to use it with external software.

    Cons

    the Mass amount of options and features it is easy to get lost discovering new reports and new ways of doing the same thing.

    Sam W.
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Member Data, Billing, 3rd party Billing, Childcare/camp and program tracking, Fundraising -...

    Reviewed on 2019/09/12

    Overall this software does a great job with our Operations, Billing, and Fundraising . What I...

    Overall this software does a great job with our Operations, Billing, and Fundraising . What I really love is how it imports directly into our Daxko Accounting software.
    It is also very logical and easy to figure out as the Daxko Help Center has a lot of self training so users can learn as much or as little as they want.

    Pros

    Like the Title says, Daxko Operations contains our member data and contact info, does our membership dues and program billing, including corporate and 3rd party billing which you can link to individual members. Tracks our childcare data required for State Licensing, tracks our programs, camps, registrations and payments. We run our Fundraising campaigns out of Daxko Operations as well. My favorite feature is actually the people behind the software - customer service and the engineers as they always help when I need it, they listen to features I need and create them. It's like having our own people but at an affordable monthly rate.

    Cons

    There are a few things that are not linked that I think should be linked. Some of these I've contacted customer service and they made it happen.

    Debi P.
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 201-500 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Getting better, but still some distance to go...

    Reviewed on 2016/12/08

    Daxko Ops is much simpler to use than other CRM/Database systems, but it has some ways to go in...

    Daxko Ops is much simpler to use than other CRM/Database systems, but it has some ways to go in terms of functionality and adaptability. Fortunately, Daxko has become very responsive to evolving user needs and has really stepped up its customer service. It can take hours searching for solutions on the user forums, however, Daxko staff are very responsive when you phone or email them. My YMCA association was among the first of the Daxko adopters and I've been here two years. From what I see, it has been an expensive solution that met basic needs, but was slow to adapt. There is now an enhanced effort to improve customer/user interfaces and interoperability in a web and cloud-based environment. It's basic and it does the job, but Daxko still has some distance to go to fully meet the evolving needs of a diverse, multi-platform client base. Fortunately, it appears to be on the right track as it rolls out new features. Perhaps the best part of Daxko is the shared community experience. Daxko users are very generous with their help, information and process documentation.

    Pros

    Ease of use. Community forums are extremely useful. Customer service has become top notch and very proactive about providing training when new features are rolled out.

    Cons

    Creating custom reports is a huge challenge when trying to pull and analyze data. Also, the Daxko Ops interface with our web site is downright awful for users trying to log in or conduct searches - although they are working on that.

    Christina E.
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 201-500 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    User friendly and gets the job done

    Reviewed on 2017/10/03

    Our membership staff love working with Daxko Operations! Everything is fairly easy to navigate in...

    Our membership staff love working with Daxko Operations! Everything is fairly easy to navigate in the system and as a result, balances and account information is accurately reported to our members.

    Pros

    Daxko Operations is an awesome membership/program software that does a fine job with keeping track of accounts and is easily customizable to fit the needs of any non-profit or membership based business. I have been working with Daxko for over 5 years and never had any issues. It runs faster and has less glitches than other membership software I have used in the past at other companies.

    Cons

    I don't have any complaints about Daxko myself. I do have a co-worker in a different department that wishes members could login and pay their balances online and then that be communicated back to her via email when someone makes a payment. I think Daxko Operations may have a feature like this, but we don't currently use it so I'm not sure exactly how it works.

    Cheryl S.
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 51-200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Easy software system

    Reviewed on 2019/10/22

    Overall it has pros and cons as do any software programs. There are some things I like more than...

    Overall it has pros and cons as do any software programs. There are some things I like more than our previous system & some things aren't as good but overall I'm satisfied with it.

    Pros

    Daxko is easy to learn how to use. Also, it's good that access can be given or blocked to different users on an as-needed basis.

    Cons

    I HATE the transaction record. I make a lot of corrections & changes regarding our childcare program & the transaction record can get so long that it's practically impossible to decipher anything. I understand how a record needs to be kept of all changes but simple entry errors should just be discarded instead of being saved & that is not always possible.

    Showing 5 reviews of 34 Read all reviews

    Daxko Operations FAQs

    Below are some frequently asked questions for Daxko Operations.

    Daxko Operations offers the following pricing plans:

    • Pricing model: Subscription
    • Free Trial: Not Available

    Please contact Daxko directly for pricing information.

    We do not have any information about Daxko Operations features

    Daxko Operations has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    We do not have any information about what languages Daxko Operations supports

    Daxko Operations supports the following devices:

    Android (Mobile), iPhone (Mobile)

    Daxko Operations integrates with the following applications:

    Blackbaud CRM, CampDoc.com

    Daxko Operations offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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