Daxko Operations

Membership management software for non-profit organizations

About Daxko Operations

Daxko Operations is an online membership management software designed to help non-profit organizations manage corporate membership programs, online registrations, donations, and more. It enables employees to gain access to member information and data across various YMCAs, community centers, and other health and wellness facilities on a unified platform.

Using Daxko Operations’ program module, businesses can add program information including names, dates, descriptions, or categories, create payment schedules, and select multiple billing modes. The application allows administrators to register multiple family members of an applicant, prevent duplicate registrations, and set up a payment plan. Key features of Daxko Operations are wait lists, attendance tracking, push notifications, PCI compliance review, billing, data visualization, reporting, and more.

Daxko Operations offers an API, which lets businesses integrate the system with several third-party platforms such as Alaris, Blackbaud, CampDoc.com, Raptor Technologies, PlayerSpace, and more. Organizations can also use the application to identify donor prospects and monitor the campaign progress in real-time.


Key benefits of Daxko Operations

  • Daxko Operations' online tools let businesses and recreation centers manage members' registrations, corporate membership plans, and donations from remote locations.

  • Daxko Operations offers flexible billing options, which administrators can utilize to handle custom payment schedules, draft dates, third-party payments, and prorated membership fees.

  • A custom reporting tool allows family centers to visualize trends and gain visibility across operations through custom or predefined reports on membership dashboards.

  • Daxko Operations offers lead management capabilities, which let businesses identify donor prospects and facilitate conversion through real-time campaign monitoring.

  • Administrators can use custom child care programs to provide a personalized experience to families and use a setup wizard to manage waitlist, attendance, rosters, and more.

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    Reviews

    Overall rating

    4,3 /5
    (56)
    Value for Money
    4,2/5
    Features
    4,0/5
    Ease of Use
    4,2/5
    Customer Support
    4,4/5

    Already have Daxko Operations?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 56
    Uchenna
    Uchenna
    Overall rating
    • Company size: 1 001–5 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Intuitive and Reliable

    Reviewed on 2018/03/07

    Excellent reports and functionality

    Excellent reports and functionality

    Pros

    Daxko is the gold standard of CRM tools. Every option is configured to where you expect it to be. Our IT Dept has integrated into our systems and I am working with vendors to use it with external software.

    Cons

    the Mass amount of options and features it is easy to get lost discovering new reports and new ways of doing the same thing.

    Sam
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Member Data, Billing, 3rd party Billing, Childcare/camp and program tracking, Fundraising -...

    Reviewed on 2019/09/12

    Overall this software does a great job with our Operations, Billing, and Fundraising . What I...

    Overall this software does a great job with our Operations, Billing, and Fundraising . What I really love is how it imports directly into our Daxko Accounting software.
    It is also very logical and easy to figure out as the Daxko Help Center has a lot of self training so users can learn as much or as little as they want.

    Pros

    Like the Title says, Daxko Operations contains our member data and contact info, does our membership dues and program billing, including corporate and 3rd party billing which you can link to individual members. Tracks our childcare data required for State Licensing, tracks our programs, camps, registrations and payments. We run our Fundraising campaigns out of Daxko Operations as well. My favorite feature is actually the people behind the software - customer service and the engineers as they always help when I need it, they listen to features I need and create them. It's like having our own people but at an affordable monthly rate.

    Cons

    There are a few things that are not linked that I think should be linked. Some of these I've contacted customer service and they made it happen.

    Amy
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 51–200 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Data Nightmare

    Reviewed on 2024/01/05

    Besides a few friendly representatives who are quick to respond, my experience using the product...

    Besides a few friendly representatives who are quick to respond, my experience using the product for historical data that I need for grant reports and our annual report has been truly awful.

    Pros

    - Phone Representatives are friendly and transparent when they do not have answers.

    - They are at least attempting to have an organization specific report.

    Cons

    - Representatives often do not have a way of assisting and cases aren’t resolved

    - “Not for Historical Data”

    - No way to track demographic data for activity check in

    The list goes on, I just don’t have the characters for it.

    Missy
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Overall Review

    Reviewed on 2022/10/24

    Pros

    Operations is very easy to use and understand. It is pretty straight forward and allows for notes and information to be added to each member.

    Cons

    We should be able to send an email to all the active members in the system through Operations.When doing invoices, we should be able to mark an invoice so it will not be produced each month but leave on the account.

    Lisa
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 201–500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 5.0 /10

    New upgrade not as easy for users.. I hope it was made easier for your programmers at least.

    Reviewed on 2022/10/27

    Daxko is a good product. I like that it still has the pencil (edit) feature as that assists in...

    Daxko is a good product. I like that it still has the pencil (edit) feature as that assists in training new personal. As I have been with this YMCA for over 20 years..and been through a few changesand difference software ,I do like this one best.

    Pros

    Everything I need to do with an existing member is still there. just takes longer to find

    Cons

    the software loads more slowly. Still having trouble locating what I want , but I know its there somewhere. Since the upgrade the member photos have gotten smaller and even seem stretched wider.. We do not need a frame around them. We need to see who they are as some teens/guests try to sneak in as existing members. In case of an emergency I will have trouble finding the member on work out floor or class using that tiny photo.( yes I have enlarged my screen)

    Showing 5 reviews of 56 Read all reviews

    Daxko Operations FAQs

    Below are some frequently asked questions for Daxko Operations.

    Daxko Operations offers the following pricing plans:

    • Pricing model: Subscription
    • Free Trial: Not Available

    Please contact Daxko directly for pricing information.

    Daxko Operations has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

    Daxko Operations supports the following languages:

    English

    Daxko Operations supports the following devices:

    Android (Mobile), iPhone (Mobile)

    Daxko Operations integrates with the following applications:

    Blackbaud CRM, CampDoc

    Daxko Operations offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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