VSight Remote

Augmented reality (AR) tools for remote assistance

About VSight Remote

VSight Remote is a cloud-based remote assistance software that provides field technicians with various augmented reality (AR) tools to facilitate team communication and collaboration across maintenance repair operations (MRO). Technicians can highlight, draw, or annotate live images and objects during ongoing remote sessions.

Businesses can use VSight Remote to share files and images in PDF, PNG, JPEF, OBF, and FBX formats. Using its administrative panel, supervisors can create multiple virtual rooms for remote assistance and access details of previous sessions on a centralized platform. It also lets managers handle user licenses, share screen during 2-way video streaming, and streamline interactions with field technicians through chats.

Managers can record or archive operational data and remotely control the settings of field devices. It allows employees to login via QR code scanning and customize the system’s language according to individual requirement. The software also helps businesses generate usage reports and secure confidential data through HTTPS protocols.


Key benefits of VSight Remote

Stay ahead of competition

-Troubleshoot Faster
Increase first-time fix rates, uptime and customer satisfaction.

-Scale expertise and knowledge
Increase expert utilization and provide relevant data, information, and know-how across your organization.

-Travel Less
Reduce traveling costs and your environmental footprint.


Images

VSight Remote Software - Annotate with Augmented Reality in live video stream.
VSight Remote Software - Collaborate on images, documents or 3D  models.
VSight Remote Software - Export session with associated files, chat and activities.
VSight Remote Software - View performance on Dashboard.
VSight Remote Software - Join meetings via designated rooms and make calls.
View 6 more
VSight Remote video
VSight Remote Software - Annotate with Augmented Reality in live video stream.
VSight Remote Software - Collaborate on images, documents or 3D  models.
VSight Remote Software - Export session with associated files, chat and activities.
VSight Remote Software - View performance on Dashboard.
VSight Remote Software - Join meetings via designated rooms and make calls.

Not sure about VSight Remote? Compare with a popular alternative

VSight Remote

4,9 (11)
VS.
Highly reviewed

Starting Price

No pricing found
US$0,76
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

50
165

Integrations

2
11

Ease of Use

4,7 (11)
4,7 (181)

Value for Money

5,0 (11)
4,7 (181)

Customer Service

5,0 (11)
4,7 (181)
Green rating bars show the winning product based on the average rating and number of reviews.

Alternatives

Pulseway

4,7
#1 Alternative to VSight Remote
Built directly for MSPs and internal IT teams, Pulseway delivers a powerful monitoring and management tool that gives...

WhatsApp

4,7
#2 Alternative to VSight Remote
WhatsApp is a customer communications management software that helps businesses of all sizes create product catalogs...

Help Lightning

5
#3 Alternative to VSight Remote
We provide next generation video collaboration services to enable a company’s experts to work virtually side-by-side...

Webex

4,4
#4 Alternative to VSight Remote
Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and...

Reviews

Overall rating

4,9 /5
(11)
Value for Money
5/5
Features
4,9/5
Ease of Use
4,7/5
Customer Support
5/5

Already have VSight Remote?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 11
Louis
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Vsight saved our overseas technical support!

Reviewed on 2021/04/06

When collaborating with overseas partners for technical intervention, there's often a challenge...

When collaborating with overseas partners for technical intervention, there's often a challenge with getting a sense of the actual situation. VSight has made it possible with AR features and high resolution photo sharing with annotations.

Pros

There's no need to install any software on mobile phone or laptop and it's very easy to use. With Vsight, we have set up technical intervention with a few different countries within minutes.

Cons

None. This application met our every needs for remote technical support.

Oğuz
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fast, Easy and Flexible

Reviewed on 2021/02/10

It decreases travel costs, decrease problem solving time and eliminates misunderstandings.

It decreases travel costs, decrease problem solving time and eliminates misunderstandings.

Pros

This is the first time I see such an easy to use solution which solves that hard problems with its' high technology approach.

Cons

CAD data integration may be an asset to add.

Doruk
Overall rating
  • Industry: Machinery
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Impression

Reviewed on 2022/07/29

Pros

Very flexible and practical to use. AR+ feature, image collaboration, translate option are positive side

Cons

None. Satisfied as package. Proved it is quality

Dima
Overall rating
  • Industry: Food Production
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

VSight helped us solve long-lasting maintenance issues

Reviewed on 2020/12/24

Pros

With the help of VSight we managed to decrease the maintenance costs of our production sites - now most experienced tech guys manage breakdowns and incidents remotely with the hands of on-site workers. Overall it was an awesome process change, it's impossible to imagine our team going back to how we worked before.

Cons

IMO the product would benefit after having a touch of experienced designer here and there

Response from VSight

Thanks for your valuable review!

Deniz
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

my remote assistant

Reviewed on 2021/02/10

It's a software that is as simple to use as a basic application but does serious work. I had...

It's a software that is as simple to use as a basic application but does serious work. I had experience working with someone who was abroad on a piece, it was great.

Pros

Working on 3D Model in software,
Using the AR + feature,
Language option

Cons

I wish there were more icon options in the standard.

Showing 5 reviews of 11 Read all reviews

VSight Remote FAQs

Below are some frequently asked questions for VSight Remote.

VSight Remote offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Available

VSight Remote is available across 3 pricing tiers. Contact VSight for pricing information.

VSight Remote has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

VSight Remote supports the following languages:

Chinese, Dutch, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Turkish

VSight Remote supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

VSight Remote integrates with the following applications:

Azure Active Directory, Microsoft Azure

VSight Remote offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for VSight Remote.