About Direction Local

Direction Local is a local SEO (search engine optimization) and reputation management solution for businesses of all types. The cloud-based platform allows users to manage their online reputation by verifying data across multiple channels and responding to client feedback online. Direction Local can also help businesses boost their SEO by ensuring details are consistent and sending alerts when information is out of sync.

Direction Local’s automated listing directory management features help businesses to ensure that their details, including addresses, opening hours, phone numbers, and more, are up-to-date and consistent across all online channels. Businesses can update information or post new content from within the Direction Local platform and automatic alerts can notify users when any inaccuracies are detected within business listings.

Online reviews and feedback can also be managed within Direction Local and businesses are able to respond to individual reviews in order to engage with clients. The platform consolidates reviews from channels such as Facebook, Google, Yelp, and other online review platforms and presents them in one centralized dashboard. Notifications can be automatically sent to businesses when a new review is posted online.

Pricing starting from:

US$20,00/month

  • Free Trial
  • Subscription

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Pricing starting from:

US$20,00/month

  • Free Trial
  • Subscription

Images

Direction Local post publishing
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Direction Local video
Direction Local screenshot: Direction Local post publishing

Features

Total features of Direction Local: 21

  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Analytics
  • Automatic Notifications
  • Communication Management
  • Content Management
  • Data Synchronization
  • Data Verification
  • Duplicate Detection
  • Feedback Management
  • Geographic Maps
  • Location Tracking
  • Multi-Channel Management
  • Real Time Notifications
  • SEO Management
  • Search Functionality
  • Social Media Integration
  • Social Media Metrics
  • Synchronous Editing
  • User Management

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Reviews

Overall rating

5 /5
(7)
Value for Money
5/5
Features
5/5
Ease of Use
4,9/5
Customer Support
5/5

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Showing 5 reviews of 7
Devin H.
Overall rating
  • Industry: Real Estate
  • Company size: 11-50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Direction Local is a big win for our company, strongly recommend for any local business

Reviewed on 2020/09/02

My experience has been great so far. The platform has been very useful for my team. Their customer...

My experience has been great so far. The platform has been very useful for my team. Their customer support has also been excellent whenever I've had questions!

Pros

The primary dashboard is very intuitive and includes a ton of useful information at a glance. It's very helpful to be able to see our company's online engagement data (reviews, clicks, impressions, visibility) from dozens of different sources all in one centralized place. Their platform makes it really easy to not only view this data, but perhaps more importantly push out updates across all of these channels (social, search, directory, etc) from a single source dashboard. It's very nice to have a clean, consolidated hub from which we can maintain our brand's digital presence!

Cons

The only improvement I can think of would be to add some more integrations with customer feedback/survey platforms. It would be nice to see our internal customer satisfaction ratings alongside the public review data that Direction Local captures. This is a fairly niche use case though, and I'm sure most local businesses wouldn't require this feature, so it's definitely not a major deficit by any means.

Nicholas S.
Overall rating
  • Industry: Telecommunications
  • Company size: 11-50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Direction Local is a godsend for our local search engine visibility

Reviewed on 2020/09/02

We have increased revenue tenfold over the past two years with thanks to Direction Local. It's a...

We have increased revenue tenfold over the past two years with thanks to Direction Local. It's a game changer.

Pros

Our biggest problem as a local business is generating the momentum needed to thrive. It's an arduous process because you need customers to get the reviews and you need reviews to get the customers. Using Direction Local, we've alleviated ourselves from the burden of searching across the web for every instance where our business shows up. In doing so, we can monitor our reviews, ratings and reputation from one-easy-to-use platform. It's invigorated our marketing strategy and has made the job fun again.

Cons

I can't say there are many cons. The price is affordable and the software gets the job done exactly as needed.

Leona B.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Direction Local - All-In-One Active Citation Directories & Feedback Management Tool

Reviewed on 2020/09/17

My overall experience is that is an all-in-one software to manage essential elements of a...

My overall experience is that is an all-in-one software to manage essential elements of a successful local SEO campaign. It allows me the to have the confidence that what I need in terms of reputation management and local directories, especially those essential for voice search readiness, are in there and I do not have to worry about something being missed.

Pros

What I like most about this software is how everything is all in one dashboard. It allows me to save time and get any of the information needed very quickly. The citation directories and reviews are all real time, which allows me to stay on top of important information for my clients.

Cons

It is not really a "con", but there is just so much you can do within the dashboard that you have to take your time to get to know each feature to ensure you maximize all that you can get out of using this software. It is well worth it. Once you get the hang of it, each new location you add is all that much easier.

Auric A.
Overall rating
  • Industry: Medical Practice
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Why didn’t I think of this?

Reviewed on 2020/09/02

Very easy and user friendly

Very easy and user friendly

Pros

So easy to use, everything I need in one spot! Makes marketing so much easier. Without this software I wouldn’t even consider marketing on multiple platforms.

Cons

Nothing to complain about the software does what it says it would do

Anthony S.
Overall rating
  • Industry: Music
  • Company size: 11-50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Top notch customer support and ease of use

Reviewed on 2020/06/22

We are using it to grow our website for a new business and streamlining all of this functionality...

We are using it to grow our website for a new business and streamlining all of this functionality into one place will be great for us to understand our seo as well as manage reviews, media, and lots more.

Pros

The ability to manage all media and seo links from one dashboard is very helpful and is a time saver. But nothing beats Directions customer service!

Cons

Small learning curve since it does so much, but the interface makes a ton of sense and this is not a significant hurdle.

Response from Direction

Thank you so much Anthony! So happy to hear how much you enjoy the platform and that our support exceeds your standards!

Showing 5 reviews of 7 Read all reviews

Direction Local FAQs

Below are some frequently asked questions for Direction Local.

Direction Local offers the following pricing plans:

  • Starting from: US$20,00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Direction Local offers three pricing tiers based on features required. All plans offer monthly or annually subscriptions, as follows: Local Pioneer: $20/month (or $200/year) for active business location data distribution and management across top search engines. Local Leader: $30/month (or $300/year) for complete local listing directory management, review management, and social media posting. Local Authority: $35/month (or $360/year) for enhanced data distribution and management for improved local SEO results.

Direction Local offers the following features:

  • Analytics
  • Dashboard
  • Location Tracking
  • Real Time Notifications
  • Social Media Metrics

Direction Local has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Direction Local supports the following languages:

English

We do not have any information about what devices Direction Local supports

Direction Local integrates with the following applications:

Facebook

Direction Local offers the following support options:

Phone Support, Online Support

Related categories

See all software categories found for Direction Local.