About Userbot
Userbot is a conversational artificial intelligence (AI) platform that provides businesses with a chatbot to handle and automate customer service processes. Supervisors can use the dashboard to track users’ activities, control conversational flows, forward clients’ queries to agents, and configure role-based permissions for team members.
Userbot lets organizations leverage AI technology to streamline internal or external communication by responding to support tickets raised by collaborators, suppliers, or clients. The customizable chatbot monitors incoming interactions and automatically routes complex queries to relevant operators or supervisors. Marketing professionals can collect visitors’ information to generate leads and handle multiple client interactions on a unified platform. The software also enables enterprises to automatically resolve recurring issues, provide the required support to staff members, and manage agents' workload by assigning conversations to other available operators.
Userbot facilitates integration with various third-party customer relationship management (CRM), enterprise resource planning (ERP), and communication systems such as SAP, Salesforce, HubSpot, Zoho, Slack, Microsoft Dynamics 365, and more, enabling users to organize client data, create support tickets, and manage other business operations.
Pricing starting from:
€49,00/month
- Free Trial
- Free Version
- Subscription
Key benefits of Userbot
Easy to use and to install. Modern UI. Simple and powerful AI Training. Multiple languages available.
Devices
Business size
Supported Languages
Pricing starting from:
€49,00/month
- Free Trial
- Free Version
- Subscription
Images
Features
Total features of Userbot: 35
- AI/Machine Learning
- API
- Activity Dashboard
- Activity Tracking
- Auto-Responders
- CRM
- Canned Responses
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Contact Management
- Conversion Tracking
- Customer Service Analytics
- Customizable Branding
- For Sales Teams/Organizations
- For eCommerce
- Help Desk Management
- Historical Reporting
- Intent Recognition
- Lead Generation
- Live Chat
- Machine Learning
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Offline Form
- Performance Metrics
- Proactive Chat
- Process/Workflow Automation
- Reporting/Analytics
- Role-Based Permissions
- Sentiment Analysis
- Support Ticket Management
- Third Party Integrations
Alternatives
INSIDE
User.com
Heyday
Zendesk
Reviews
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- Industry: Marketing & Advertising
- Company size: 11-50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Innovazione nella customer care
Reviewed on 2020/06/17
L’esperienza è globalmente molto buona. Il tool ha pienamente rispettato le attese e gli obiettivi...
L’esperienza è globalmente molto buona. Il tool ha pienamente rispettato le attese e gli obiettivi per cui è stato utilizzato
Pros
L’utilizzo (reale) dell’AI per portare il bot ad un livello superiore, rendendolo strumento realmente strategico
Cons
I tempi di startup, seppur comprensibilmente, non sono rapidissimi
- Industry: Marketing & Advertising
- Company size: 2-10 Employees
- Used Other for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Bravi, molto semplice e intuitivo
Reviewed on 2020/06/18
Pros
Il software è molto semplice ed intuitivo, facile da comprendere. Il team è veramente super disponibile se si hanno particolari inconvenienti.
Cons
Mancano ancora alcune funzionalità di integrazioni e su questo può essere migliorato.
Userbot FAQs
Below are some frequently asked questions for Userbot.Q. What type of pricing plans does Userbot offer?
Userbot offers the following pricing plans:
- Starting from: €49,00/month
- Pricing model: Free, Subscription
- Free Trial: Available
Userbot is offered across four pricing plans, outlined below. A free trial is available. • Free: Available for free • Starter: €49 per month • Professional: €99 per month • Enterprise: Contact Userbot directy for pricing information.
Q. What are the main features of Userbot?
We do not have any information about Userbot features
Q. Who are the typical users of Userbot?
Userbot has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+
Q. What languages does Userbot support?
Userbot supports the following languages:
English, French, Italian
Q. Does Userbot support mobile devices?
Userbot supports the following devices:
Q. What other apps does Userbot integrate with?
Userbot integrates with the following applications:
Facebook, Slack, Twitter, WordPress, Zapier
Q. What level of support does Userbot offer?
Userbot offers the following support options:
Email/Help Desk, Knowledge Base, Chat
Related categories
See all software categories found for Userbot.
