StoryTap
About StoryTap
StoryTap is the leader in story-led video automation. Our patented platform lets brands easily produce and automatically share authentic video stories from customers or employees. From video product reviews to Q&A, testimonials and more. The end result? Stronger consumer relationships and measurable bottom-line results.
Video Reviews
Help buyers make the right purchase decisions by taking the guesswork out of shopping online.
Video Q&A
Share insightful video answers to FAQs to help buyers and customers make more informed purchase decisions.
Video SEO
Drive higher search rankings and share of voice with video distribution across search engines, YouTube and social media.
Video Content for Social Media
Expand your marketing mix beyond influencers with videos from real customers or staff.
Key benefits of StoryTap
Video Reviews
- Bridge the gap from in-store to online with human centred videos
- Simplify comparisons of products and services
- Build credibility by showing how customers really feel
Video Q&A
- Create educational videos for every product and service
- Deliver insight that helps reduce the number of returns
- Share expert knowledge that lowers call centre volumes
Video SEO
- Get discovered faster and stay top of mind
- Boost SEO and drive relevant organic traffic to your website
- Automatically index and optimize videos for search engines
Video Content for Social Media
- Scale your content for Pinterest, Google, YouTube, Twitter, LinkedIn and Facebook with powerful user-generated social videos
- Give your customers a voice while maintaining full control over your brand
- Target audiences worldwide with social videos for every demographic
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Reviews
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- Industry: Nonprofit Organization Management
- Company size: 201–500 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Give your community a voice
Reviewed on 2020/08/24
I LOVED using storytap — it solved my "no events during COVID-19" problem. It provided me with...
I LOVED using storytap — it solved my "no events during COVID-19" problem. It provided me with weeks of unique community-driven content that allowed me to grow my community and keep my volunteers engaged.
Pros
I used Storytap for a campaign with my #Tech4Good meetup volunteers. Each member recorded a 2 minute clip with tips to our membership for working from home during COVID-19.
The process was very simple for the end users — the storyguide ensured I received videos in a usable format and the full access to the video clips gave me flexibility for using the clips anywhere.
Cons
Some video clips had low audio levels because of user error — if the software was able to give warnings based on low audio recording levels or bad lighting that would improve the quality of the video clips collected.
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
No Substitute for Creating Content at Scale
Reviewed on 2021/11/02
Really great experience. I have since moved on from Anderson, but would love to work with them...
Really great experience. I have since moved on from Anderson, but would love to work with them again if the opportunity arises.
Pros
I don't know of any other software that can generate this much content so quickly. I think that's the most valuable feature of StoryTap. Secondly, the data reports that synthesize all the data points makes decision-making so easy and saves so much time internally. And of course, the Support team they provide to help guide you through template creation, website placement, etc. is incredibly knowledgable and dedicated to helping your team achieve its goals.
Cons
There was nothing that really was a deal breaker. If StoryTap is looking to develop new features, I would recommend an editor/trimmer and continuing to focus on the sweet spot between mass production and customization. Maybe more self-serve?
- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to use for a social media manager on the periphery of the project
Reviewed on 2021/10/26
Overall this is a great tool to not only create video content but to store it. The premise is easy...
Overall this is a great tool to not only create video content but to store it. The premise is easy enough, but as someone who comes in and out of the process/ not involved in the recording of it, it's so easy to search and download videos. Your interface is so nice and smooth and it's really helped me share more stories with our digital audiences.
Pros
I think the ease of the platform combined with the support of our rep. has made using StoryTap so great, and uniquely different from other platforms. I'm able to come in as a I need at any time of the user journey and pull videos (full or in segments) to upload to social. On the few moments I need assistance, I'm able to get immediate help from our rep and she's been so great, before, during, and after we launched.
Cons
My only complaint is something that I recently learned the trick to, so it's not really a complaint as a user error and that is the storyline feature on the video information pop out. It starts the story prompt, and as someone who comes in looking for specific moments / clips I can share, I was hoping to see what's said without having to listen to each of them. I've since learned I can see that on the transcript tab. I guess it'd be nice to see them both, vs. separate, but otherwise I don't have critical feedback.
- Industry: Telecommunications
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Good to have
Reviewed on 2021/10/26
The overall experience with StoryTap is positive. Their team members are really good and organized....
The overall experience with StoryTap is positive. Their team members are really good and organized. I can feel that they genuinely care about achieving our business goal and making our business more successful. I really like working with them and look forward to producing more videos and seeing the impact we make to our customers' experience.
Pros
I like how easy it is to use this platform to create and manage videos. The integration to my business was very smooth as well. The video created on this platform was very professional that the quality is comparable to studio production.
Cons
We got lots of suggestions to improve the current features and functionalities of this software. We look forward to seeing the changes soon.
- Industry: Telecommunications
- Company size: 10,000+ Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Critical Platform For Success
Reviewed on 2021/11/04
StoryTap solved a fundamental challenge for our online content strategy and was easily able to slot...
StoryTap solved a fundamental challenge for our online content strategy and was easily able to slot into ecosystem and culture. StoryTap has been providing an innovative solution for our business and driven positive outcomes for our customers & business through its expertise in online content and brand management. The staff has a wonderful attitude and has gone above and beyond in helping us make the most out of the platform. In particular, Andrea, Louise, and Daniel have provided service above and beyond expectations and have kept us on track to meet business targets
Pros
-The external platform itself is sleek and aesthetically pleasing
-The concierge services are invaluable in keeping our goals on track
-The internal platform is simple and intuitive - it is very easy for us to get new technicians to leverage the program
-Reporting provided through the platform is extremely helpful especially when cross referencing it
Cons
I would be very keen to see a product roadmap n future enhancements & development work. This type of strategic collaboration helps us work make the most out of the product & help us plan future projects.
StoryTap FAQs
Below are some frequently asked questions for StoryTap.Q. What type of pricing plans does StoryTap offer?
StoryTap offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
Contact StoryTap for a demo and pricing.
Q. Who are the typical users of StoryTap?
StoryTap has the following typical customers:
201–500, 501–1,000, 1,001–5,000
Q. What languages does StoryTap support?
StoryTap supports the following languages:
English
Q. Does StoryTap support mobile devices?
StoryTap supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does StoryTap integrate with?
We do not have any information about what integrations StoryTap has
Q. What level of support does StoryTap offer?
StoryTap offers the following support options:
Email/Help Desk, Phone Support
Related categories
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