About CasePacer

CasePacer is a personal injury case management software that helps law firms streamline operations related to document creation, time tracking, billing, and more on a centralized platform. It enables staff members to create a case database with details, including medical evaluations, economic loss, insurance, and defendant attorney information.

CasePacer provides a built-in library of document templates, which allows employees to autofill case information and edit documents based on individual case files. The tickler workflow module lets team members set up tickler due dates across multiple files, ensuring timely delivery and filing of documents. The demand and negotiation functionality lets legal associates manage and maintain records of multiple negotiations, demands, and offers on a unified platform. It also provides a case-specific unique email address to send, receive, and store case related messages and documents.

CasePacer's expense management tool enables supervisors to set up expense types, such as billable hours, medical provider, copying, police reports, investigator, and court, among other categories. The built-in calendar lets lawyers track daily schedules, access ticklers and receive alerts based on due dates and scheduled tasks.

Pricing starting from:

US$5,00/month

  • Free Trial
  • Subscription

Key benefits of CasePacer

Personal injury and mass tort law firms can streamline their operations, stay on top of case dates & documents, and align case expenses with case cash flow. Built in workflows specific for Plaintiff Law Firms.

Devices

Business size

S M L

Pricing starting from:

US$5,00/month

  • Free Trial
  • Subscription

Images

CasePacer overview
CasePacer medical providers details
CasePacer activity log
CasePacer tickler
CasePacer alerts & calendar
View 6 more
CasePacer screenshot: CasePacer overview CasePacer screenshot: CasePacer medical providers details CasePacer screenshot: CasePacer activity log CasePacer screenshot: CasePacer tickler CasePacer screenshot: CasePacer alerts & calendar

Features

Total features of CasePacer: 52

  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Case Management
  • Case Notes
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Configurable Workflow
  • Conflict Management
  • Contract/License Management
  • Customer Profiles
  • Customizable Fields
  • Customizable Templates
  • Docket Management
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Storage
  • Document Templates
  • Email Alerts
  • Email Distribution
  • Email Invitations & Reminders
  • Email Management
  • Expense Claims
  • Expense Tracking
  • File Sharing
  • For Legal Professionals
  • Legal Case Management
  • Personalization
  • Project Time Tracking
  • Project Workflow
  • Real-time Updates
  • Reminders
  • SMS Messaging
  • SOAP notes
  • Search/Filter
  • Task Management
  • Task Progress Tracking
  • Team Calendars
  • Template Management
  • Time & Expense Tracking
  • Time Tracking
  • Version Control
  • Workflow Management

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Reviews

Overall rating

4,6 /5
(16)
Value for Money
5/5
Features
4,6/5
Ease of Use
4,7/5
Customer Support
4,8/5

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Showing 5 reviews of 16
John N.
Overall rating
  • Industry: Legal Services
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Consistency, control and scalability

Reviewed on 2020/09/17

It's been terrific! Their team is very knowledgeable and responsive. Our lawyers are able to...

It's been terrific! Their team is very knowledgeable and responsive. Our lawyers are able to carry larger dockets with more control and fewer team members.

Pros

The software is smart. All of our processes are embedded into the workflows of the software. The ticklers point the way and make it impossible for the user to fail. Very efficient and gives you the confidence that comes with knowing everything is under control.

Cons

Change can be hard. Some people will resist letting go of the old way of doing things. It is worth it for the efficiency gains and peace of mind.

Response from CasePacer

Thank you for the feedback! It was great to read Fireproof and really understand how Mike Morse Law Firm grew by committing to their processes and resources. It's a perfect example of what law firms can accomplish with the right people and the right tools. We appreciate working with your team and learning how to make our products even better!

Valerie H.
Overall rating
  • Industry: Legal Services
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Good program with even more improvements on the way

Reviewed on 2020/09/17

Overall it's been a positive experience, and it's a good product.

Overall it's been a positive experience, and it's a good product.

Pros

As a user, it's easy to navigate. If you use it properly and to it's full capacity, it helps to make sure you're not missing something important that could result in malpractice. I also know that the company cares about user experience, and is taking into account the feedback from their users as they're working on making a lot of new improvements.

Cons

It can be overwhelming if you turn on every workflow and "tickler" (to-do) that is available, but you can customize things/turn them on or off. It works fine, but there are so many upcoming improvements and it feels like it's taking a really long time. I wish there was more ability to customize things as an admin rather than waiting for the company to get back to you on certain things.

Response from CasePacer

Thank you for the review! We love how your team embraces the intelligent workflows and personalized them to match your process. We're very excited to continue rolling out features, from integrations with new partners to improved damage tracking. As always, we enjoy the feedback that helps us build a better product for plaintiff firms. Keep it coming, and thank you again!

Delaney F.
Overall rating
  • Industry: Law Practice
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Legal Software for All Sizes

Reviewed on 2020/08/11

Made tracking easy, work faster, and more beneficial for a team together.

Made tracking easy, work faster, and more beneficial for a team together.

Pros

The organization of the case file pages are easy and detailed.

Cons

Templates for document creation is a tough workaround to learn.

Response from CasePacer

Thank you for the very nice review!

Roger F.
Overall rating
  • Industry: Legal Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Efficient, intuitive and Scaleable

Reviewed on 2020/09/07

Our firm has grown exponentially because of our ability to be more efficient and nimble. I was on...

Our firm has grown exponentially because of our ability to be more efficient and nimble. I was on the ground floor with Case Pacer. I participated on the attorney advisory committee to assist in developing the software. I have a COSI major from Brandeis University and have thoroughly enjoyed the process and journey. Case Pacer is a software for the attorney, to make them better counselors and advocates for their clients.

Pros

This organizes all users into the same game plan. The built in efficiencies allow the legal team to manage far more client cases than before. While this is hugely important, it cannot be overstated that cloud based, secure information management allows us to be paperless. No filing cabinets. No storage facilities or office space consumed and overwhelmed by paper. Know in a glance the status of a case, so taking phone calls is much easier and stress free.

Cons

Its primary draw back is being improved. Knowing what team members are doing with their time (especially if working remotely) can be challenging. New reporting that is being improved allows managers to see the work of the team. Also, if transitioning from a different case management platform, you may find integration less than seamless. But the effort in the transition is well worth it.

Response from CasePacer

Roger, thanks for the awesome review! We have been working hard to meet your expectations for the past 7 years and we have a better product for it. You and your team have been a joy to work with; we look forward to meeting with you again soon.

Ryan J.
Overall rating
  • Industry: Legal Services
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Works well, fast and efficiently

Reviewed on 2020/09/29

Pros

As a cloud based product, CasePacer has reduced the footprint of servers and services that we are required to maintain in house including various SQL servers and licensing, application servers and installations, and the dependencies and updates required to the applications deployed in the environment.

Additionally it offers a WebDAV based workflow that allows the traditional "mapped letter drive" functionality that our userbase is familiar with AND a utility to place documents into this repository that allows the users to be more efficient with placing documents into the case file.

Cons

While the calendar built into CasePacer works well and is intuitive it does not currently sync with Outlook/Exchange. I hope this changes in the future with a Microsoft Graph API integration.

Response from CasePacer

Thank you Ryan for your response! It has always been a pleasure working with you and your team!

Showing 5 reviews of 16 Read all reviews

CasePacer FAQs

Below are some frequently asked questions for CasePacer.

CasePacer offers the following pricing plans:

  • Starting from: US$5,00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

CasePacer is available on monthly and deferred pricing plans. It starts from $5/monthly.

We do not have any information about CasePacer features

CasePacer has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

We do not have any information about what languages CasePacer supports

CasePacer supports the following devices:

We do not have any information about what integrations CasePacer has

CasePacer offers the following support options:

Email/Help Desk, Phone Support

Related categories

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