CasePacer

Personal injury case management software.

4,6 /5 (16 reviews) Write a Review!

CasePacer Overview

What is CasePacer?

CasePacer is a personal injury case management software that helps law firms streamline operations related to document creation, time tracking, billing, and more on a centralized platform. It enables staff members to create a case database with details, including medical evaluations, economic loss, insurance, and defendant attorney information.

CasePacer provides a built-in library of document templates, which allows employees to autofill case information and edit documents based on individual case files. The tickler workflow module lets team members set up tickler due dates across multiple files, ensuring timely delivery and filing of documents. The demand and negotiation functionality lets legal associates manage and maintain records of multiple negotiations, demands, and offers on a unified platform. It also provides a case-specific unique email address to send, receive, and store case related messages and documents.

CasePacer's expense management tool enables supervisors to set up expense types, such as billable hours, medical provider, copying, police reports, investigator, and court, among other categories. The built-in calendar lets lawyers track daily schedules, access ticklers and receive alerts based on due dates and scheduled tasks.

CasePacer Overview

Pricing

Starting from
US$5,00/month

Pricing options

Free Trial
Subscription
Value for money

CasePacer is available on monthly and deferred pricing plans. It starts from $5/monthly.


CasePacer Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

CasePacer overview
CasePacer medical providers details
CasePacer activity log
CasePacer tickler
CasePacer alerts & calendar
CasePacer screenshot: CasePacer overview CasePacer screenshot: CasePacer medical providers details CasePacer screenshot: CasePacer activity log CasePacer screenshot: CasePacer tickler CasePacer screenshot: CasePacer alerts & calendar

CasePacer Reviews

CasePacer Reviews

Overall rating
4,6
/
5
Excellent
10

Very good
6

Average
0

Poor
0

Terrible
0

Value for Money
5
Features
4,6
Ease of Use
4,7
Customer Support
4,8
100% recommended this app
John N.

Consistency, control and scalability

It's been terrific! Their team is very knowledgeable and responsive. Our lawyers are able to carry larger dockets with more control and fewer team members.


Roger F.

Efficient, intuitive and Scaleable

Our firm has grown exponentially because of our ability to be more efficient and nimble. I was on the ground floor with Case Pacer. I participated on the attorney advisory committee to assist in developing the software. I have a COSI major from Brandeis University and have thoroughly enjoyed the process and journey. Case Pacer is a software for the attorney, to make them better counselors and advocates for their clients.


Ronald C.

The best practice management software for your law office

My experience with Case Pacer has been excellent. I highly recommend them to any law firm looking for the best practice management software available.


Delaney F.

Legal Software for All Sizes

Made tracking easy, work faster, and more beneficial for a team together.


Valerie H.

Good program with even more improvements on the way

Overall it's been a positive experience, and it's a good product.


John N.
Industry: Legal Services
Company size: 51-200 Employees

Consistency, control and scalability

Used Daily for 2+ years
Reviewed on 2020/09/17
Review Source: Capterra

It's been terrific! Their team is very knowledgeable and responsive. Our lawyers are able to carry larger dockets with more control and fewer team members.

Pros

The software is smart. All of our processes are embedded into the workflows of the software. The ticklers point the way and make it impossible for the user to fail. Very efficient and gives you the confidence that comes with knowing everything is under control.

Cons

Change can be hard. Some people will resist letting go of the old way of doing things. It is worth it for the efficiency gains and peace of mind.

Response from CasePacer

Thank you for the feedback! It was great to read Fireproof and really understand how Mike Morse Law Firm grew by committing to their processes and resources. It's a perfect example of what law firms can accomplish with the right people and the right tools. We appreciate working with your team and learning how to make our products even better!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Roger F.
Industry: Legal Services
Company size: 2-10 Employees

Efficient, intuitive and Scaleable

Used Daily for 2+ years
Reviewed on 2020/09/07
Review Source: Capterra

Our firm has grown exponentially because of our ability to be more efficient and nimble. I was on the ground floor with Case Pacer. I participated on the attorney advisory committee to assist in developing the software. I have a COSI major from Brandeis University and have thoroughly enjoyed the process and journey. Case Pacer is a software for the attorney, to make them better counselors and advocates for their clients.

Pros

This organizes all users into the same game plan. The built in efficiencies allow the legal team to manage far more client cases than before. While this is hugely important, it cannot be overstated that cloud based, secure information management allows us to be paperless. No filing cabinets. No storage facilities or office space consumed and overwhelmed by paper. Know in a glance the status of a case, so taking phone calls is much easier and stress free.

Cons

Its primary draw back is being improved. Knowing what team members are doing with their time (especially if working remotely) can be challenging. New reporting that is being improved allows managers to see the work of the team. Also, if transitioning from a different case management platform, you may find integration less than seamless. But the effort in the transition is well worth it.

Response from CasePacer

Roger, thanks for the awesome review! We have been working hard to meet your expectations for the past 7 years and we have a better product for it. You and your team have been a joy to work with; we look forward to meeting with you again soon.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Ronald C.
Industry: Legal Services
Company size: 51-200 Employees

The best practice management software for your law office

Used Daily for 2+ years
Reviewed on 2020/09/20
Review Source: Capterra

My experience with Case Pacer has been excellent. I highly recommend them to any law firm looking for the best practice management software available.

Pros

Case Pacer is a versatile product with much potential for expansion and customization. The development team takes great care to design a system and user interface that suits your specific needs. Their platform is continuously evolving as they look for new and better ways to improve. And given the high level of service you receive, their pricing becomes all the more agreeable.

Cons

The initial design and implementation of your system may seem daunting at first, but this concern is only the result of the many options they have to offer. Case Pacer's staff works with you every step of the way to make sure you have the best possible experience.

Response from CasePacer

Thanks for the great review and for helping us push the product forward! Your team's expertise and feedback have helped us improve CasePacer's existing accounting features - we even have brand new functionality in the works based on your insider knowledge!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Delaney F.
Industry: Law Practice
Company size: 2-10 Employees

Legal Software for All Sizes

Used Daily for 2+ years
Reviewed on 2020/08/11
Review Source: Capterra

Made tracking easy, work faster, and more beneficial for a team together.

Pros

The organization of the case file pages are easy and detailed.

Cons

Templates for document creation is a tough workaround to learn.

Response from CasePacer

Thank you for the very nice review!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Valerie H.
Industry: Legal Services
Company size: 51-200 Employees

Good program with even more improvements on the way

Used Daily for 2+ years
Reviewed on 2020/09/17
Review Source: Capterra

Overall it's been a positive experience, and it's a good product.

Pros

As a user, it's easy to navigate. If you use it properly and to it's full capacity, it helps to make sure you're not missing something important that could result in malpractice. I also know that the company cares about user experience, and is taking into account the feedback from their users as they're working on making a lot of new improvements.

Cons

It can be overwhelming if you turn on every workflow and "tickler" (to-do) that is available, but you can customize things/turn them on or off. It works fine, but there are so many upcoming improvements and it feels like it's taking a really long time. I wish there was more ability to customize things as an admin rather than waiting for the company to get back to you on certain things.

Response from CasePacer

Thank you for the review! We love how your team embraces the intelligent workflows and personalized them to match your process. We're very excited to continue rolling out features, from integrations with new partners to improved damage tracking. As always, we enjoy the feedback that helps us build a better product for plaintiff firms. Keep it coming, and thank you again!

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

User recommendation
9,5/10
Based on 16 user ratings
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CasePacer Pricing

CasePacer Pricing

Starting from
US$5,00/month
Free Trial
Subscription
Value for money

CasePacer is available on monthly and deferred pricing plans. It starts from $5/monthly.

CasePacer is available on monthly and deferred pricing plans. It starts from $5/monthly.

Value for Money
5/5
Based on 16 user ratings
Compare value for money rating with alternatives
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CasePacer Features

CasePacer Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Calendar Management
Case Management
Client Management
Client Portal
Collaboration Tools
Contact Management
Document Management
Document Storage
Expense Tracking
Invoice Management
Reminders
Reporting & Statistics
Search Functionality
Task Management
Third Party Integration
Workflow Management
Features
4,6/5
Based on 16 user ratings
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Categories

Additional information for CasePacer

Additional information for CasePacer

Key features of CasePacer

  • Billing & Invoicing
  • Calendar Management
  • Client Management
  • Client Portal
  • Contract Management
  • Document Management
  • Expense Tracking
  • Reminders
  • Task Management

Benefits

Personal injury and mass tort law firms can streamline their operations, stay on top of case dates & documents, and align case expenses with case cash flow. Built in workflows specific for Plaintiff Law Firms.

CasePacer FAQs

CasePacer FAQs

Below are some frequently asked questions for CasePacer.

Q. What type of pricing plans does CasePacer offer?

CasePacer offers the following pricing plans:

Starting from: US$5,00/month

Pricing model: Subscription

Free Trial: Not Available

CasePacer is available on monthly and deferred pricing plans. It starts from $5/monthly.

Q. What are the main features of CasePacer?

CasePacer offers the following features:

  • Billing & Invoicing
  • Calendar Management
  • Client Management
  • Client Portal
  • Contract Management
  • Document Management
  • Expense Tracking
  • Reminders
  • Task Management

Q. Who are the typical users of CasePacer?

CasePacer has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does CasePacer support?

CasePacer supports the following languages:

English

Q. What type of pricing plans does CasePacer offer?

CasePacer has the following pricing plans:

Subscription

Q. Does CasePacer support mobile devices?

We do not have any information about what devices CasePacer supports

Q. What other apps does CasePacer integrate with?

We do not have any information about what integrations CasePacer has

Q. What level of support does CasePacer offer?

CasePacer offers the following support options:

Phone Support, Online Support