Pollfish

Survey and audience response platform for marketing agencies

About Pollfish

Pollfish is an online survey solution designed to help businesses create surveys using a self-service portal and receive consumer responses in real-time. The application enables advertising agencies to run online campaigns, generate consumer reports, and define target audiences by analyzing consumer behavior.

The application allows administrators to detect fraudulent bots, open-ended responses, and suspicious activities using machine learning and artificial intelligence (AI) algorithms. Pollfish lets marketers conduct logo testing surveys and create logo design questionnaires for the defined target audiences. It also helps marketing teams to categorize respondents into detractors, passives, or promoters and calculate net promoter score by sending NPS surveys to customers.

Pollfish comes with an API, which lets businesses integrate the system with various third-party applications and send surveys to users as an alternative to advertisements. Other features of Pollfish are audience targeting, data export, analytics, content creation, data visualization, billing, opinion polling, GDPR compliance review, data filtering, product testing, and more.

Pricing starting from:

US$95,00/one-time

  • Free Version
  • Free Trial
  • Subscription

Devices

Business size

S M L

Markets

Australia, Belgium, Canada, Switzerland, Germany, Denmark, Spain, Finland, France, United Kingdom, Greece, Ireland, Israel, Italy, Netherlands, Poland, Portugal, Sweden, Singapore, United States

Supported Languages

English

Pricing starting from:

US$95,00/one-time

  • Free Version
  • Free Trial
  • Subscription

Images

Pollfish Software - Pollfish target Audience
Pollfish Software - Pollfish create questionnaires
Pollfish Software - Pollfish real-time reporting
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Pollfish video
Pollfish Software - Pollfish target Audience Pollfish Software - Pollfish create questionnaires Pollfish Software - Pollfish real-time reporting

Features

Total features of Pollfish: 52

  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Benchmarking
  • Categorisation/Grouping
  • Conditional Logic
  • Content Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Analysis Tools
  • Data Collection
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Email Distribution
  • Email Reminders
  • Live Results Sharing
  • Mixed Methods Research
  • Mobile Access
  • Mobile Survey
  • Monitoring
  • Multi-Channel Distribution
  • Multimedia Support
  • Multiple User Accounts
  • Pulse Surveys
  • Question Branching
  • Question Piping
  • Randomization
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • SSL Security
  • Search/Filter
  • Single Sign On
  • Skip Logic
  • Summary Reports
  • Support Audio/Images/Video
  • Survey Builder
  • Survey Sample Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integrations
  • URL Customization

Alternatives

SurveyMonkey

4,6
#1 Alternative to Pollfish
Trusted by 98% of the Fortune 500 and used in over 350,000 organizations, SurveyMonkey’s People Powered Data platform...

Typeform

4,6
#2 Alternative to Pollfish
Typeform is the versatile data collection tool that makes asking easy and answering fun, whether it's forms, quizzes,...

Qualtrics CustomerXM

4,7
#3 Alternative to Pollfish
Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across...

Alchemer

4,5
#4 Alternative to Pollfish
Alchemer puts feedback into the hands of those who can take action on it, by integrating feedback into the systems they...

Reviews

Overall rating

4,4 /5
(39)
Value for Money
4,3/5
Features
4,4/5
Ease of Use
4,6/5
Customer Support
4,5/5

Already have Pollfish?

Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 39
Sureshkumar S.
Overall rating
  • Industry: Retail
  • Company size: 10 000+ Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Survey App

Reviewed on 2021/06/09

Overall experience has been great and seamless.

Overall experience has been great and seamless.

Pros

It is a great tool to collect customer feedback and gauge user experience. It is a tool that allows you to know how to better serve your clients. It is cool and very lovely. Filling out surveys on this software is very easy.

Cons

There is nothing that i do not like about this software.

Ankit W.
Overall rating
  • Industry: Internet
  • Company size: 11-50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best alternative to SurveyMonkey

Reviewed on 2021/12/16

top experience. I use it often to validate ideas with potential users. The results are quick,...

top experience. I use it often to validate ideas with potential users. The results are quick, analytics is detailed

Pros

As an offering, we found out Pollfish to be comparable and even better than other tools we are using. Their user targetting options are quite better than the alternatives

Cons

The UX and look and feel of the survey can be improved.

Alternatives Considered

Typeform

Reasons for Choosing Pollfish

Cost-effectiveness and more targetting options

Switched From

SurveyMonkey

Reasons for Switching to Pollfish

Ability to buy responses
Sergey I.
Overall rating
  • Industry: Computer Games
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Huge disappointment

Reviewed on 2021/03/04

Pollfish sales lures you with bloated eCPM numbers which has nothing to do with real revenue / 1000...

Pollfish sales lures you with bloated eCPM numbers which has nothing to do with real revenue / 1000 impressions ratio. We earned $107 after running polls for 2 months with around 20k monthly users. In addition to that we had to handle with plenty of negative feedback from our users and eventually we removed surveys from our website.

Pros

Ease of integration. It took less than a week of one developer effort to integrate polls into our web app.

Cons

Overpromise and underdelivery. This phrase describes the almost every aspect of this platform. Examples:
A Pollfish sales rep promised at least $65 eCPM, we thought $10-$15 would be great and real eCPM was around $0.3.

Their way of calculating eCPM in their dashboard is misleading too and it works in their favour.

User experience of running real surveys is from 1990s. You can't see how real surveys look like for your users until you deploy the full integration to production environment.

Survey completion times are misleading too. If the survey says it takes 15min to complete, be ready to spend around 45. This actually makes your users feel really disappointed and survey reward is way less attractive. Our users' feedback about survey experience was absolutely negative.

Sylvia G.
Overall rating
  • Industry: Construction
  • Company size: 51-200 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 5.0 /10

Easy to use, not confident in the quality of the results

Reviewed on 2021/12/09

Pros

Ease of use is the best feature. It did everything we needed it to do.

Cons

I'm not bought into the results of the survey. Based on the patterns, the people taking the poll just answered the most convenient answer. Didn't actually compare the products.

Alternatives Considered

SurveyMonkey

Reasons for Switching to Pollfish

We're going to try all of them, just decided to start with you.
Nitzan S.
Overall rating
  • Industry: Telecommunications
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Does what it says

Reviewed on 2021/12/21

Pros

Polish has been a great tool for our needs. We needed to survey a large sample of the population, spread across ages and locations, and Pollfish enabled us to do just that. It was easy to implement the surveys and the data that is included about participants (age, location, etc) was very helpful.

Cons

One of our surveys was scheduled ahead of time to run the day after Thanksgiving, specifically to collect holiday-related data, and it just never ran despite having been confirmed by Pollfish. We scheduled it so that we could take the day off, and when it did not run, we missed the opportunity to collect critical data. We contacted customer service and were told there had been a problem with scheduling, and we were not charged for the survey, but there was not much explanation, and the missed opportunity is one we won't get back. Since then we have stopped relying on the scheduling feature.

Showing 5 reviews of 39 Read all reviews

Pollfish FAQs

Below are some frequently asked questions for Pollfish.

Pollfish offers the following pricing plans:

  • Starting from: US$95,00/one-time
  • Pricing model: Free Version
  • Free Trial: Not Available

Basic Plan - $95 Elite Plan - Custom

Pollfish has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Pollfish supports the following languages:

English

Pollfish supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Pollfish has

Pollfish offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Pollfish.