TourCMS Overview

What is TourCMS?

TourCMS is a simple web-based, cloud-hosted and affordable solution for local and global tours & activities suppliers, distributors and agents of all sizes, used by more than 400 companies in more than 60 countries and 20 languages. Enabling same-day and online booking, tailor-made quotes and itineraries, auto-generation of communications, distribution opportunities, marketing tracking and single availability and customer views, TourCMS makes a real difference to tours & activities business management and customer experiences worldwide.

TourCMS Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Low monthly subscriptions make TourCMS software as a service accessible for tours & activity providers worldwide.
Different price levels are available for different business levels. See: http://www.tourcms.com/prices/


TourCMS Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China, India, Germany
Supported Languages
Chinese (Simplified), Dutch, English, Finnish, French and 9 others, German, Italian, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish, Turkish

Media

TourCMS screenshot:

TourCMS Reviews

TourCMS Reviews

Overall rating
3,4
/
5
Excellent
2

Very good
1

Average
0

Poor
1

Terrible
1

Value for Money
3,2
Features
3
Ease of Use
2,4
Customer Support
3,6
60% recommended this app
Salh R.

Excellent product


Jacqueline B.

Good system

Is a very good system to use when you offer ground transportation services, this is one of the few systems that have that area very well developed and make it easy for us to use it


Bibiana F.

Disapponting

I have signed up, first for trial and later on as paying customer. The trial does not give you all the functionality, just overview. When I upgraded my account, I did set up the tours, and I had few questions. It took 5 days to receive a reply! In addition, it was an only partial reply. Many people these days use mobile devices to make bookings, it is not mobile friendly. Rather outdated software. Look around, plenty of options that have integration with Expedia, Viator and similar features.


Xavi F.

Practical and useful if you want to save time

Even the price is fine if the free trial becomes small for your company.


Verified Reviewer

Very archaic system. Even the simplest things are time-consuming to set up


Salh R.
Industry: Leisure, Travel & Tourism
Company size: 11-50 Employees

Excellent product

Used Daily for 2+ years
Reviewed on 2018/02/08
Review Source: Capterra

Pros

Great technology with so many different options !
Easy API for integration with other systems.
Great documentation available on line !

Cons

Sometimes you get lost in all the possible switches and parameters.
The administration interface is old and messy, needs a better organisation.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Jacqueline B.
Industry: Leisure, Travel & Tourism
Company size: 51-200 Employees

Good system

Used Weekly for 2+ years
Reviewed on 2019/11/26
Review Source: Capterra

Is a very good system to use when you offer ground transportation services, this is one of the few systems that have that area very well developed and make it easy for us to use it

Pros

Easy to manage inventory, close dates, bock out several dates at once, duplicate products is very easy.

Cons

Too many steps to create a single product, is not very easy and need to keep going to the guide to be able to create the product, when you are not familiar with this type of systems it makes a little harder to use it

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Bibiana F.
Industry: Leisure, Travel & Tourism
Company size: 2-10 Employees

Disapponting

Used Daily for 1-5 months
Reviewed on 2016/12/30
Review Source: Capterra

I have signed up, first for trial and later on as paying customer. The trial does not give you all the functionality, just overview. When I upgraded my account, I did set up the tours, and I had few questions. It took 5 days to receive a reply! In addition, it was an only partial reply. Many people these days use mobile devices to make bookings, it is not mobile friendly. Rather outdated software. Look around, plenty of options that have integration with Expedia, Viator and similar features.

Pros

Not recommended.

Cons

Mobile interface user unfriendly. Customer service, I received only partial answers, so had to send another email. Inefficient communication. The first reply received after 5 days.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Xavi F.
Industry: Sports
Company size: 2-10 Employees

Practical and useful if you want to save time

Used Daily for Free Trial
Reviewed on 2018/09/09
Review Source: Capterra

Even the price is fine if the free trial becomes small for your company.

Pros

As a tour operator travel reservation software it's so useful managing databases.

Cons

The interface is a little bit old fashion, but for booking managing is not a huge problem.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Verified Reviewer

Very archaic system. Even the simplest things are time-consuming to set up

Used Weekly for 1-5 months
Reviewed on 2017/11/16
Review Source: Capterra

Pros

It offered a decent range of functions - it did everything I needed it to do. Customer service usually responded within a day.

Cons

Very time-consuming and not efficient. For example, if you want to send an invoice to a customer, you have to copy code every single time in order to do so.

Another example is having to enter all the dates individually for a new tour. I.e. you can't just enter a date range.

It also only offers a small selection of payment providers, including Trust My Travel which is a nightmare to work with as in 3 months, I received 3 payments late.

Rating breakdown

Value for Money
Ease of Use
Customer Support

User recommendation
8,3/10
Based on 5 user ratings
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TourCMS Pricing

TourCMS Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Low monthly subscriptions make TourCMS software as a service accessible for tours & activity providers worldwide.
Different price levels are available for different business levels. See: http://www.tourcms.com/prices/

Low monthly subscriptions make TourCMS software as a service accessible for tours & activity providers worldwide.
Different price levels are available for different business levels. See: http://www.tourcms.com/prices/

Value for Money
3,2/5
Based on 5 user ratings
Compare value for money rating with alternatives
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TourCMS Features

TourCMS Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
CRM Integration
Calendar Management
Contact Management
Custom Fields
Customer Database
Customizable Branding
Customizable Reporting
Customizable Templates
Data Import/Export
Electronic Payments
Email Integration
Reminders
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Features
3/5
Based on 5 user ratings
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Categories

Additional information for TourCMS

Additional information for TourCMS

Key features of TourCMS

  • Affiliate Marketing
  • Affordable for all business sizes
  • Auto emails and templates
  • Availability & Enquiry Management
  • Available in 20+ languages
  • Central place to control dates, prices & availability
  • Content Management
  • Customer Relationship Management
  • Facebook widgets
  • Free trials
  • Marketing & tracking
  • Marketplace distribution
  • Multiple payment gateways
  • Multiple supplier & staff login levels
  • Online Booking Engine
  • Reservations System
  • Safe, Secure & Reliable since 2003
  • Sales ledger management (customer / agent balances)
  • Used by more than 400 companies
  • Web-based, cloud-hosted

Benefits

TourCMS can make a difference to running your business more efficiently and effectively, reducing costs and not just facilitating but even contributing to growth through the network effect of agent connections and distribution.

TourCMS FAQs

TourCMS FAQs

Below are some frequently asked questions for TourCMS.

Q. What type of pricing plans does TourCMS offer?

TourCMS offers the following pricing plans:

Pricing model: Subscription

Free Trial: Not Available

Low monthly subscriptions make TourCMS software as a service accessible for tours & activity providers worldwide. Different price levels are available for different business levels. See: http://www.tourcms.com/prices/

Q. What are the main features of TourCMS?

TourCMS offers the following features:

  • Affiliate Marketing
  • Affordable for all business sizes
  • Auto emails and templates
  • Availability & Enquiry Management
  • Available in 20+ languages
  • Central place to control dates, prices & availability
  • Content Management
  • Customer Relationship Management
  • Facebook widgets
  • Free trials
  • Marketing & tracking
  • Marketplace distribution
  • Multiple payment gateways
  • Multiple supplier & staff login levels
  • Online Booking Engine
  • Reservations System
  • Safe, Secure & Reliable since 2003
  • Sales ledger management (customer / agent balances)
  • Used by more than 400 companies
  • Web-based, cloud-hosted

Q. Who are the typical users of TourCMS?

TourCMS has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Q. What languages does TourCMS support?

TourCMS supports the following languages:

Chinese (Simplified), Dutch, English, Finnish, French, German, Italian, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish, Turkish

Q. What type of pricing plans does TourCMS offer?

TourCMS has the following pricing plans:

Subscription

Q. Does TourCMS support mobile devices?

We do not have any information about what devices TourCMS supports

Q. What other apps does TourCMS integrate with?

TourCMS integrates with the following applications:

GloboMailer, Wordpress

Q. What level of support does TourCMS offer?

TourCMS offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials