TourCMS
About TourCMS
TourCMS is a simple web-based, cloud-hosted and affordable solution for local and global tours & activities suppliers, distributors and agents of all sizes, used by more than 400 companies in more than 60 countries and 20 languages. Enabling same-day and online booking, tailor-made quotes and itineraries, auto-generation of communications, distribution opportunities, marketing tracking and single availability and customer views, TourCMS makes a real difference to tours & activities business management and customer experiences worldwide.
Key benefits of TourCMS
TourCMS can make a difference to running your business more efficiently and effectively, reducing costs and not just facilitating but even contributing to growth through the network effect of agent connections and distribution.
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- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Very archaic system. Even the simplest things are time-consuming to set up
Reviewed on 2017/11/16
Pros
It offered a decent range of functions - it did everything I needed it to do. Customer service usually responded within a day.
Cons
Very time-consuming and not efficient. For example, if you want to send an invoice to a customer, you have to copy code every single time in order to do so.
Another example is having to enter all the dates individually for a new tour. I.e. you can't just enter a date range.
It also only offers a small selection of payment providers, including Trust My Travel which is a nightmare to work with as in 3 months, I received 3 payments late.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 4.0 /10
An overall good booking system with some faults
Reviewed on 2021/01/07
In general, we used TourCMS as a part of a larger service connecting to more providers and, from my...
In general, we used TourCMS as a part of a larger service connecting to more providers and, from my personal experience with it, it was overall okay, but with a very dated UI and some availability issues.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Okay booking system with dated interface
Reviewed on 2021/01/22
We used it to book tours in various European countries through an API. It performed well, but...
We used it to book tours in various European countries through an API. It performed well, but sometimes created issues that were breaking the workflow of the system we had in place.
Pros
TourCMS have a lot of tours in the countries we were interested in. They also have a relatively stable API that we used.
Cons
The UI is horribly dated and looks like something from 15 years ago. It also had issues with availability - we would get an all clear to book a tour through the API and then the tour would be unavailable. It created extra work for the CS department.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Old UI but still works well
Reviewed on 2021/03/10
We used TourCMS when setting up booking systems for our clients who ordered tour booking solutions....
We used TourCMS when setting up booking systems for our clients who ordered tour booking solutions. TourCMS was one of our to-go systems because they support Grayline which is a big name in tourism, and a must-have. Integrations were simple, API was easy to understand, and the bookings were easy to make. All in all, if you want to connect to great operators and need an API system to do it, TourCMS is the one you want.
Pros
TourCMS works with operators we wanted to work with, including Grayline, which nudged us to work with them when setting up booking systems for our clients. I love the fact that TourCMS never created any issues for us with their API bookings and that every booking went through without a hitch.
Cons
The user interface feels as if it wasn't refreshed for the last 10 years. Despite that, everything works as expected and, as we mostly used the API anyway, it is hard for me to find a fault in TourCMS.
- Industry: Leisure, Travel & Tourism
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good system
Reviewed on 2019/11/26
Is a very good system to use when you offer ground transportation services, this is one of the few...
Is a very good system to use when you offer ground transportation services, this is one of the few systems that have that area very well developed and make it easy for us to use it
Pros
Easy to manage inventory, close dates, bock out several dates at once, duplicate products is very easy.
Cons
Too many steps to create a single product, is not very easy and need to keep going to the guide to be able to create the product, when you are not familiar with this type of systems it makes a little harder to use it
TourCMS FAQs
Below are some frequently asked questions for TourCMS.Q. What type of pricing plans does TourCMS offer?
TourCMS offers the following pricing plans:
- Starting from: US$49.00/month
- Pricing model: Subscription
- Free Trial: Available
Low monthly subscriptions make TourCMS software as a service accessible for tours & activity providers worldwide. Different price levels are available for different business levels. See: http://www.tourcms.com/prices/
Q. Who are the typical users of TourCMS?
TourCMS has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does TourCMS support?
TourCMS supports the following languages:
Chinese, Dutch, English, Finnish, French, German, Italian, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish, Turkish
Q. Does TourCMS support mobile devices?
TourCMS supports the following devices:
Q. What other apps does TourCMS integrate with?
TourCMS integrates with the following applications:
WordPress
Q. What level of support does TourCMS offer?
TourCMS offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Related categories
See all software categories found for TourCMS.
Online Booking Systems
