About ALERE

ALERE is an enterprise resource planning (ERP) software that helps businesses in aviation, food and beverages, distribution, apparel, packaging, textile, and other industries handle operations related to order management, job scheduling, inventory tracking, dispatching, and other processes. The order module allows supervisors to create manufacturing work orders with details, such as description, material requirements, specific notes, product configuration settings, and more.

ALERE's InTouch solution enables organizations to build a contact database, schedule appointments, send email campaigns, and create tasks, improving operations related to customer, prospect, and supplier relationship management. Team members can create purchase orders from requisitions, convert quotes into sales orders, process mass payments, and send status update notifications to buyers and sellers. With the inventory module, staff members can create inventory items, handle mass shipping orders, transfer stocks, and automatically adjust inventory count based on sales, purchase, and work orders.

ALERE facilitates integration with third party solutions, including Microsoft Outlook, Shopify, TaxJar, and Authorize.net. The general ledger tool lets managers generate financial reports, create charts of accounts, set up budgets, and conduct what-if scenario analysis. Supervisors can also use the commissions management functionality to automatically generate commissions based on predefined sales goals, such as revenue generated, number of product sales, and profit margins.

Devices

Business size

S M L

Images

ALERE BOM Screen
ALERE filterable browsers
ALERE CRM module
ALERE scheduling tools
ALERE variance reports
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ALERE video
ALERE screenshot: ALERE BOM Screen ALERE screenshot: ALERE filterable browsers ALERE screenshot: ALERE CRM module ALERE screenshot: ALERE scheduling tools ALERE screenshot: ALERE variance reports

Features

Total features of ALERE: 114

  • "What If" Scenarios
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Automatic Billing
  • Bank Reconciliation
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • Budgeting/Forecasting
  • CRM
  • Commission Calculations
  • Commission Management
  • Compliance Management
  • Configuration Management
  • Contact Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Database
  • Customer Profiles
  • Customizable Fields
  • Customizable Reports
  • Data Capture and Transfer
  • Data Import/Export
  • Dispatch Management
  • Distribution Management
  • Document Management
  • ERP
  • Email Distribution
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Forecasting
  • General Ledger
  • Goal Setting / Tracking
  • Historical Reporting
  • Import/Export Management
  • Income & Balance Sheet
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Job Scheduling
  • Label Printing
  • MES
  • Maintenance Management
  • Manufacturing Planning
  • Material Requirements Planning
  • Mobile Access
  • Monitoring
  • Multi-Currency
  • Multi-Location
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Performance Metrics
  • Planning Tools
  • Predictive Analytics
  • Prioritization
  • Production Management
  • Production Scheduling
  • Production Tracking
  • Projections
  • Prospecting Tools
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Route Management
  • SOAP notes
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Scheduling
  • Shipping Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Task Planning
  • Task Scheduling
  • Tax Management
  • Third Party Integrations
  • Traceability
  • Warehouse Management
  • Work Order Management
  • eCommerce Management

Alternatives

Acumatica Cloud ERP

4,5
#1 Alternative to ALERE
Acumatica Cloud ERP provides the best business management solution for small and midmarket organizations to transform...

NetSuite

4,1
#2 Alternative to ALERE
NetSuite provides organizations with an integrated system of cloud applications that helps them run their business....

Odoo

4,2
#3 Alternative to ALERE
Odoo is a fully-integrated, customizable, and open-source suite of business applications. A majority of the business...

QuickBooks Desktop Enterprise

4,5
#4 Alternative to ALERE
QuickBooks Desktop Enterprise is an accounting software for small businesses which provides users with real-time access...

Reviews

Overall rating

4,6 /5
(7)
Value for Money
4,9/5
Features
4,1/5
Ease of Use
4,7/5
Customer Support
4,7/5

Already have ALERE?

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Showing 5 reviews of 7
Ron J.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Other for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Alere Offers Robust Functionality Reflecting Decades Of Ongoing Development & Improvement

Reviewed on 2020/03/08

Alere's publisher, TIW Corp, has provided superb customer service, both to our company as well as...

Alere's publisher, TIW Corp, has provided superb customer service, both to our company as well as directly to our clients. This is definitely a company who understands the importance of timely responses to issues and have always gone out of their way to provide thorough resolutions. Their annual software maintenance is one of the best investments our clients can make and we never hesitate to heartily recommend that our clients stay current in order to take advantage of the new features Alere consistently provides each year.

Pros

Conative Information Technolgy specializes in providing software that accommodates and streamlines existing business workflow and assisting our clients to accomplish their stated goals and objectives. We often write custom programs that integrate with existing ERP systems. We've worked closely with Alere since the early 90's and have always been impressed with their technical depth and clearly evident commitment to providing software that preserves these custom changes even as their product evolves over time. Their custom development framework is the best we have seen in over 30 years in the business. Our clients have found Alere easy to use and navigate. Due to the design of Alere's library of intelligent objects , integration with other company systems has been accomplished with ease.

Cons

Since we reside in Canada, we have had to integrate Canadian-specific payroll programs with Alere, but this has never proven to be much of an issue as there are several ways to integrate and analyze the data.

Matt R.
Overall rating
  • Industry: Wholesale
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Matt Rizzo Review of ALERE ERP Software

Reviewed on 2020/01/07

One of the biggest benefits we have realized is we have managed to reduce our inventory carrying...

One of the biggest benefits we have realized is we have managed to reduce our inventory carrying costs by 40% while still stocking all the inventory we need. ALERE's robust inventory control helped us make sure we only purchase items when we need them whereas we used to stock too much slow moving inventory. We are closer than ever to "just in time" inventory control. ALERE's exceptional support of multi-tasking also allowed us to reassign 25% of our order fulfillment people to revenue generating positions such as sales and marketing which resulted in increased revenues.

Pros

There are many pros including robust inventory control and order fulfillment functionality. In addition, there is tremendous consistency throughout the screens. The result was that once I learned the sales module, I essentially also knew the purchases module due to the consistency. This is important because I do a great deal of multi-tasking. One final pro is the comprehensive nature of ALERE which allows it to manage all facets of our operations including inventory control, order fulfillment, procurement, financial reporting and service operations.

Cons

I really can't think of any cons but if I had to list something, I would suggest improved dashboard screens for increased data visibility.

Melissa F.
Overall rating
  • Industry: Chemicals
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

New User

Reviewed on 2020/02/06

Everyone is able to find out information through the system, instead of constantly asking if an...

Everyone is able to find out information through the system, instead of constantly asking if an order has been placed. There are less errors with duplicate orders because of the warnings.

On my end, setting up the system wasn't as bad as I was imagining it, and the learning curve was short for new users. We are still learning new tricks, but people have picked up the system rather quickly.

Pros

This software has so many capabilities that we didn't have available in our last software. The ease of finding information is great. We all love being able to have multiple windows up at once.

Cons

Sometimes the different tabs of the modules can take time to load, and we had some problems with errors and the system freezing up. The most problematic area is mass emailing, currently there is a large work-around to be able to send out mass emails from G-Suite. Also, we would like to be able to input customer information when using the mobility app.

Response from TIW Technology

Hi Melissa,

Thank you for the feedback. There shouldn't be a large amount of lag time between opening a tab and the feature set of the module loading. If you're experiencing that kind of issue, please let Technical Services know. We'll be happy to take a look at your data to see if it's something we can help rectify within ALERE.

I'll be happy to float the idea of integrating with G-Suite past development when we compile the feature-set wish list for the next version. It may also be possible to add that integration as a customization for
your organization if desired immediately.

If there are other items, or functionality, you would like to see in ALERE as part of the base product, please feel free to email [email protected] with the feature request and we'll investigate it.

Thank you again,

Tim

Jeff B.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent ERP Program for SMB Market

Reviewed on 2020/02/28

ALERE is excellent ERP solution for small to medium size business in distribution and manufacturing...

ALERE is excellent ERP solution for small to medium size business in distribution and manufacturing industries. Well organized and connected data structure provides powerful and easy to use ERP program without complex and confusing user interface. Reason pricing and low maintenance cost allow users to keep up with latest version which comes with new enhancements and better reports.

Pros

Easy to learn and use in most area of company work including accounting, inventory management, distribution and manufacturing. Normalized data structure eliminates duplicate information stored in multiple places. Drill down allows auditing process or researching information work pretty simple and straight forward. Reasonable purchase price and low maintenance cost is the best in SMB ERP market.
Fast and knowledgeable support team provides dependable assistance in problem solving.

Cons

Front end program is still based on VFP9, which make some large transaction processing slow.
VFP also creates ungraceful program crash in case of program or data error.

Dennis M.
Overall rating
  • Industry: Computer Software
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Value, ever improving, company that Listens

Reviewed on 2020/02/25

I have implemented ALERE for many companies converting from sage Pro, dynamics and older MAS...

I have implemented ALERE for many companies converting from sage Pro, dynamics and older MAS 90/200.
for the end user customer, you get a software product that has been designed to be upgraded meaning you pay for business software maintenance and get to use with carrying any configurations over from version to newer version. Of course, recent change from ALERE v14 to ALERE v15 introduced multi line customer's and supplier's addresses but 3-4 hours of custom forms changes - cosmetics - and on the new version with some 50+ improvements, new document management features , better service tickets and dispatching. You as a customer get value

Pros

In the world of software where every company buying software wants to implement and configure the software to meet business needs, ALERE makes this possible.

Cons

Not well know in the industry and localized in Eastern PA makes it difficult for Central and mid west companies to know

Showing 5 reviews of 7 Read all reviews

ALERE FAQs

Below are some frequently asked questions for ALERE.

ALERE offers the following pricing plans:

  • Starting from:
  • Pricing model: One Time License
  • Free Trial: Available

We do not have any information about ALERE features

ALERE has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000

We do not have any information about what languages ALERE supports

ALERE supports the following devices:

Android (Mobile)

ALERE integrates with the following applications:

Authorize.Net, Microsoft Outlook, Shopify, TaxJar

ALERE offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

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