SMRT Systems
About SMRT Systems
SMRT Systems is a cloud-based point-of-sale (POS) solution designed to help dry cleaning businesses manage drivers, customers, and staff members, track deliveries and process payments on a centralized platform. Features include automated reminders, order management, route optimization, bill statements, custom pricing, and reporting.
The application’s timeclock feature enables managers to determine employees’ start/end time, track any record errors, and calculate overtime for payroll. Administrators can use timecards to measure employees’ total number of working hours and utilize calendar filters to search past periods. SMRT Systems lets users add non-existing brand names to new orders and apply promotions to items by scanning barcodes. Managers can also create new customer profiles with details such as name, email address, mobile number, city, and more.
The delivery module enables managers to monitor daily active routes, drivers' activity across stops through a progress bar, pending and completed tasks, and the total number of bags remaining to be delivered on a particular stop. SMRT Systems also includes a locker module, which helps staff members search empty lockers for placing orders and send a text message or email to customers for confirmation.
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- Industry: Management Consulting
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Outstanding
Reviewed on 2020/08/10
Our internal company communications, automation with management reporting, billing and customer...
Our internal company communications, automation with management reporting, billing and customer resolutions have been the biggest benefits with the software implementation. What took several emails, manual phone calls and meetings with our management are now easily reported across all communicaitons channels and have reduced the time to resolve day to day processes.
Pros
The installation, training, and implementations were a breeze. Using SMRT software for our operations has allowed us to implement, automate customer communications and improve our operations over night. We are upset at that fact that we didn't switch over years ago. The training for our staff, drivers, markin, office, and production was incredibly easy. It has exceeded our expectations thus far.
Cons
There is not much negative to say. As we discover features we wish we had, their staff is attentive and responsible and always find a better way to resolve our operational issues.
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I've tried a few Drycleaning POS. This one is the best
Reviewed on 2020/08/10
Best support and system for taking dry cleaning into the 21st century
Best support and system for taking dry cleaning into the 21st century
Pros
The extra communciation features for my team and our customers. The ease of use. The delivery and route optimization features to help build and organize our growing Pickup and Delivery system. Has incoporated into our marketing efforts beautifully.
Cons
Implementing and switching from our old pos was challenging but we got the job done. SMRT sends two experts to help make the switch more seamless.
Reasons for Choosing SMRT Systems
The support was not great and the platform was dated. hard to find simiple reports- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
New system
Reviewed on 2021/04/14
Pros
Information needed on tracking tickets,clothing
Cons
Internet based and too many steps along the way.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy transfer and start up
Reviewed on 2020/11/11
My overall experience has been positive. The texting feature allows me to comunicate easily with my...
My overall experience has been positive. The texting feature allows me to comunicate easily with my customers and has made my delivery service more efficient. Support is fast and usually solves your issues very quickly, either with email or on the phone.
Pros
This software is easy to learn. Training new employyes is easy. It is flexible and adapts well to the way you run your business. The ability to communicate with your customers through texting has been a big help. The support has been excellent.
Cons
I would like it if it printed tags for the lot system assembly operation. It is not a major problem but it would make it easier for my operation.
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Most User Friendly POS system ever!
Reviewed on 2020/10/09
Smrt has really reduced the accounts receaa
Smrt has really reduced the accounts receaa
Pros
What I liked the most is the ease of use of the system and how employees were able to begin using it without any learning curve.
Cons
Something that can be added on the software is push notifications for the delivery app.
Alternatives Considered
SPOTReasons for Switching to SMRT Systems
The fact that it is a cloud base system and modern look, feel, and ease of use.SMRT Systems FAQs
Below are some frequently asked questions for SMRT Systems.Q. What type of pricing plans does SMRT Systems offer?
SMRT Systems offers the following pricing plans:
- Starting from: US$75.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Please contact SMRT Systems for pricing details.
Q. Who are the typical users of SMRT Systems?
SMRT Systems has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does SMRT Systems support?
SMRT Systems supports the following languages:
Arabic, English, German, Norwegian, Spanish
Q. Does SMRT Systems support mobile devices?
SMRT Systems supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does SMRT Systems integrate with?
SMRT Systems integrates with the following applications:
Segment, Zapier
Q. What level of support does SMRT Systems offer?
SMRT Systems offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
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Dry Cleaning Software
