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IT Asset Management

IT Asset Management

4.8 (6)
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IT Asset Management and Software Asset Management
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About IT Asset Management

Reduce spending, address software compliance, increase productivity and gain deep insights into your IT assets, software licensing and cloud assets including classification, ownership, location, valuation, expenditure and IMAC.

Deep customisation is a core competency ensuring that customer requirements can be met and time to value is minimized. The discovery tool returns the depth of information that agent-based tools can, yet it runs agentlessly, it has no impact, and leaves no footprint on the client. The system is fast and easy to use, and users only see the functionality and data they need.

The software is provided on-premise or in the cloud, as a browser based app with support for mobile devices. A comprehensive API allows bidirectional integration, federation and customised application development

Key benefits of IT Asset Management

Meeting business requirements quickly is what we do
Stable, secure, scalable and high performance browser based products with mobile support
Customers get direct access to certified product specialists based in US and UK
Subscription includes ongoing basic configuration services
Fastest possible time to value

Images

IT Asset Management Software - xAssets IT Asset Management list of assets
IT Asset Management Software - xAssets IT Asset Management period end processing
IT Asset Management Software - xAssets IT Asset Management book comparison report
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Starting Price

US$1,000.00
year
US$7.53
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

55
163

Integrations

9
38

Ease of Use

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Value for Money

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Customer Service

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Reviews

Overall rating

4.8 /5
(6)
Value for Money
5/5
Features
4.7/5
Ease of Use
4.8/5
Customer Support
5/5

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Showing 5 reviews of 6 Read all reviews
Showing 5 reviews of 6
Darren
Darren
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Xassets

Reviewed on 2023/08/22

We now have a fully structured asset tracking tool with a feature set that suits our needs, Jira...

We now have a fully structured asset tracking tool with a feature set that suits our needs, Jira integration, Procurement process and Contract tracking and alerts. The tool has a wide range of feature sets and even has the ability to track fixed business assets such as fleet vehicles and office equipment like tables, chairs etc. It really is the Swiss army knife of tools, limited only by your imagination. I was also impressed with some ideas i considered to be useful to my situation and the team at Xassets were easy to work with to implement these.

Pros

We were in a position of not knowing what our fleet was or where it was. Being a not for profit we needed a solution that would perform the required tasks and be cost effective to the business. Our most important goal was to find a tool to use that would work with our new Jira install. Xassets was weighted against other tools and clearly stood out ticking all the boxes.

Cons

For us, the company is based in the US, so the time difference was about 24 hours, this was never a major show stopper however as the team were always quick to respond and resolve any issues. If that's the cons then that's the only one.

Scott
Overall rating
  • Industry: Civic & Social Organization
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Outstanding product and extremely customizable

Reviewed on 2024/05/17

Overall experience has been wonderful. As mentioned, I've never come up with something that I want...

Overall experience has been wonderful. As mentioned, I've never come up with something that I want to have done or a problem I need solved that xAssets can't help with. Support is great, cost to value received is great, and we're very happy with the product and it's capabilities.

Pros

Whenever I talk to my rep about a new request or "is it possible to" question the answer has always been "sure, we can do that". Always is a strong word and used intentionally because I've yet to throw something at xAssets that it's not able to handle. Parent/child relationships, automated maintenance emails, deploying from stack type records... it's all there.

Cons

Picking something I don't like about xAssets is difficult but if pushed I would say that the level of potential to do almost anything leads to some very daunting setup procedures. The normal day to day interaction with the tool is simple - the end users will take to it very quickly. However, if you want to set up some new functionality that involves customization then you'll likely need to engage support. The good news is that support is incredible. They're highly responsive, easy to communicated with and understand, and willing to go above and beyond regularly.

Response from xAssets

A huge "thank you" Scott for this wonderful review. We are addressing the "daunting" aspect with simplification of the configuration interfaces in the next few releases, but of course the "ability to do anything" will often require some detailed work to ensure that the flows, validation, UI, data handling, and database interactions are properly optimised for ease of use, performance, and data integrity :)

David
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Aus - LiveBetter

Reviewed on 2024/05/08

Very very happy with this product, XA team was very helpful and knowledgeable. Good communicators....

Very very happy with this product, XA team was very helpful and knowledgeable. Good communicators. Product very easy to install, setup and use.

Pros

Asset tracking, Intune integration, very customizable

Cons

Not sure there is any.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A Game Changer: Xasset Delivers Customized Asset Management Bliss!

Reviewed on 2024/04/30

Pros

The Xasset team worked closely with us every step of the way, ensuring the customization met our exact requirements. With their strong technical expertise, they recommended more accurate solutions for us to achieve our goal.
Needless to mention their outstanding support!

Cons

Everything was great! They did everything within the software capability.

Naveen
Overall rating
  • Industry: Banking
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

xAssets - Asset Management Tool

Reviewed on 2020/01/22

Our first priority was to integrate the tool with SCCM and Active Directory and get the same number...

Our first priority was to integrate the tool with SCCM and Active Directory and get the same number of Desktops & Servers in the Report and xAssets was successfully completed that in our Test lab, hence we decided to buy this software.

Pros

We have been using xAssets 7.0 since 2017 for our Hardware and Software Inventory, It is Simple, Secure and Integrates well with our SCCM and Active Directory.
It discovers not only desktops & Servers but other assets like phones, Turrets, Printers, Switches etc.
Also we can create and edit custom reports easily.

Cons

We would like to setup a rule to delete the decommissioned Assets after a period of 30-60 days which xAssets does not support the feature,Hopefully they work on this to add in their future versions.

Alternatives Considered

SysAid

Response from xAssets

Thank you for this excellent review. We can setup a rule to decommission assets based on any calculable criteria, and we can do this within your support subscription (i.e. without futher charges).

Showing 5 reviews of 6 Read all reviews

IT Asset Management FAQs

Below are some frequently asked questions for IT Asset Management.

IT Asset Management offers the following pricing plans:

  • Starting from: US$1,000.00/year
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

xAssets IT Asset Management is available across 3 pricing tiers, details of which are outlined below: Express Edition - Available to a single user for free a fixed fee for additional users Professional Edition - Please contact xAssets directly for pricing information Enterprise Edition - Please contact xAssets directly for pricing information

IT Asset Management has the following typical customers:

201–500, 501–1,000, 1,001–5,000

IT Asset Management supports the following languages:

English

IT Asset Management supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

IT Asset Management integrates with the following applications:

AWS Config, Google Cloud, Ivanti Neurons for ITAM, JIRA Service Management, Microsoft Azure, ServiceNow, System Center, Vivantio, Workspace ONE

IT Asset Management offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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