VideoPeel

Video capturing platform for collecting customer testimonial

About VideoPeel

VideoPeel is a cloud-based video capturing platform designed to help businesses across industries such as eCommerce, education, and healthcare collect video testimonials and messages from customers and share them across advertising channels. Features include a carousel player, tagging, transcription, data repository, and customizable video landing pages.

VideoPeel enables businesses to send customizable video testimonial requests along with instructions to clients, set up privacy policy and terms of conditions, and collect signatures for approval. Users can transcode videos, receive notifications on video submissions, and reply to customers with thank you messages. It also allows administrators to collaborate on video campaigns with multiple users, invite new users via email, and create specific roles and access rights for stakeholders on a centralized platform.

VideoPeel offers integration with various third-party applications such as WordPress, Klaviyo, Magento, Mailchimp, Manychat, Zendesk, Airtable, Keap, and more. Businesses can analyze performance of videos through the number of views and plays and gain insights on consumer behavior and product experience.

Pricing starting from:

US$69,00/month

  • Free Trial
  • Free Version
  • Subscription

Devices

Business size

S M L

Pricing starting from:

US$69,00/month

  • Free Trial
  • Free Version
  • Subscription

Images

VideoPeel embedding carousel player
VideoPeel inviting new members
VideoPeel repository
View 4 more
VideoPeel video
VideoPeel screenshot: VideoPeel embedding carousel player VideoPeel screenshot: VideoPeel inviting new members VideoPeel screenshot: VideoPeel repository

Features

Total features of VideoPeel: 43

  • API
  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
  • Behavior Tracking
  • Bulk Uploading
  • CRM
  • Campaign Management
  • Closed Captions
  • Collaboration Tools
  • Customizable Branding
  • Customization
  • Dashboard
  • Data Capture and Transfer
  • Data Storage Management
  • Email Invitations & Reminders
  • Email Management
  • Lead Capture
  • Lead Generation
  • Mobile Screen Support
  • Mobile Signature Capture
  • Multi-Channel Campaigns
  • Multi-Channel Distribution
  • Multimedia Support
  • Privacy Options
  • Rapid Creation
  • Remote Access/Control
  • Reporting/Analytics
  • Response Management
  • Review Badge Management
  • Review Notification
  • Review Request
  • SMS Messaging
  • Search/Filter
  • Sentiment Analysis
  • Social Sharing
  • Tagging
  • Third Party Integrations
  • User Management
  • Video Editing
  • Video Management
  • Video Streaming
  • eCommerce Management

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Reviews

Overall rating

4,8 /5
(6)
Value for Money
4,2/5
Features
4,8/5
Ease of Use
4,7/5
Customer Support
4,2/5

Already have VideoPeel?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 6
Andrea S.
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2-10 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The Accessory Junkie Review

Reviewed on 2020/04/20

VideoPeel has not only been amazing to work but the quality of the content in the videos we are...

VideoPeel has not only been amazing to work but the quality of the content in the videos we are receiving is astounding. I want to be able to use VideoPeel for more projects with designers as well as Customer testimonials for future collection drops online and at Nordstrom.com. I also see potential for us to use VideoPeel for styling ideas.

Pros

I loved how we were able to get video from designere around the world, hear from some designers we work with and their personal love notes to The Accessory Junkie. I also love that we can see our customers reactions, how they are styling different accessories, and reactions from consumers from unboxing product to trying on!

Cons

Would love to be able to get creative with editing tools to be able to string the videos together and create a beautiful marketing piece to post on IG or our website.

Jack J.
Overall rating
  • Industry: Computer Software
  • Company size: 2-10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Delightfully Seamless Experience

Reviewed on 2020/04/16

Video reviews are perceived as more compelling and genuine than typed ones. VideoPeel empowers the...

Video reviews are perceived as more compelling and genuine than typed ones. VideoPeel empowers the future of reviews.

Pros

Using VideoPeel to leave a review on my phone was such a breeze. I recall a moment of shock when I was done uploading my video: "It's done? It was that easy?" I said to myself. And indeed it was. Excited to keep using VideoPeel.

Cons

Hard to think of much honestly. Wish I could make a VideoPeel video review on Capterra!

Response from VideoPeel

Thank you Jack! We are glad that you are enjoying your experience with VideoPeel.

Mark H.
Overall rating
  • Industry: Cosmetics
  • Company size: 201-500 Employees
  • Used Other for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Decent product, but awful business practices

Reviewed on 2020/12/01

Over-all, the software felt a bit clunky, but was a great concept that I'd have loved to have...

Over-all, the software felt a bit clunky, but was a great concept that I'd have loved to have experienced more. I was invited to meet with a rep of their team to discuss integration with Shopify, a new feature they had released days before. I had bought a lifetime deal they offered on Appsumo, and was shocked when the rep suggested we pay $2k a month just for the privilege of having the app talk to our eCommerce software. On our call was a second rep, who was in charge of customer onboarding, and they invited me to share my thoughts on how they could win customers like myself.

Needless to say, they weren't actually interested in hearing feedback, and the rep cut our call short, hung up on me after calling me obnoxious.

Pros

It's an innovative idea and UGC is a big part of any ecommerce brand. We all struggle to get customers to feel like giving us testimonial so on paper this app and tool is any marketer's dream.

Cons

I honestly think their holier than thou attitude to customer service is their largest downfall. I also did not enjoy their pricing structure where they reel in customers with life time deals on apps like appsumo, only to turn around and try and upsell them in the thousands to intergrate it into apps like shopify.

Jonas D.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best tool to receive client testimonials

Reviewed on 2020/04/15

Pros

Super easy to use, which helps a lot to generate awesome client testimonials.

Cons

There is not much to say. Awesome product!

Maria laura L.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11-50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best tool for your users testimonies!

Reviewed on 2020/04/15

It was great, from the customer success experience to the product itself.

It was great, from the customer success experience to the product itself.

Pros

It was really easy to use, friendly for my team, for me, and also for the final users that are really the most important part of it all.

Cons

I think it would be great if it would let me personalize the colors and the design of the message.

Showing 5 reviews of 6 Read all reviews

VideoPeel FAQs

Below are some frequently asked questions for VideoPeel.

VideoPeel offers the following pricing plans:

  • Starting from: US$69,00/month
  • Pricing model: Free, Subscription
  • Free Trial: Available

VideoPeel is offered across three pricing plans, outlined below. Free: $0 per month Pro: $69 per month (monthly billing), $49 per month (annual billing) Premium: $399 per month (monthly billing), $249 per month (annual billing) For Enterprise plan, contact VideoPeel.

We do not have any information about VideoPeel features

VideoPeel has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

We do not have any information about what languages VideoPeel supports

VideoPeel supports the following devices:

VideoPeel integrates with the following applications:

Airtable, Bigcommerce, Facebook, Freshdesk, HubSpot CRM, Intercom, Keap, Klaviyo, Magento Commerce, Mailchimp, Shopify, Squarespace, Webflow, Weebly, Wix, WooCommerce, WordPress, Zendesk

VideoPeel offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for VideoPeel.