Sendcloud

Shipping and logistics software for e-commerce businesses

About Sendcloud

Sendcloud is a shipping software designed to help eCommerce businesses handle and streamline checkout processes, delivery tracking, and order returns on a centralized platform. Administrators can configure workflows and rules, enabling them to automatically assign the required shipping method to each order based on customers’ packing preferences.

Sendcloud allows organizations to print shipping labels using a barcode scanner and generate CN22 forms for customs clearance. Managers can track the status of delivered orders with details including customer’s name, country, order number, processing status, and selected carrier. It also lets users improve marketing operations by adding Instagram posts or banner advertisements across the branded tracking page.

Sendcloud offers an API, which enables businesses to integrate the platform with various third-party applications, such as Shopify, Magento, WooCommerce, PrestaShop, and more. It also provides a dashboard, which helps users gain an overview of total shipment returns, shipments per carrier, and per country via actionable analytics.

Devices

Business size

S M L

Markets

United States, Germany

Supported Languages

Dutch, English, French, Italian, Spanish

Images

Sendcloud create new shipment
Sendcloud incoming orders
Sendcloud label details
Sendcloud order status
View 5 more
Sendcloud video
Sendcloud screenshot: Sendcloud create new shipment Sendcloud screenshot: Sendcloud incoming orders Sendcloud screenshot: Sendcloud label details Sendcloud screenshot: Sendcloud order status

Features

Total features of Sendcloud: 29

  • API
  • Activity Dashboard
  • Advertising Management
  • Analytics
  • Assignment Management
  • Barcode Scanning
  • Compensation Management
  • Configurable Workflow
  • Customer Database
  • Customizable Branding
  • Delivery Tracking
  • Document Generation
  • Label Printing
  • Labeling
  • Order Tracking
  • Price Management
  • Print Management
  • Returns Management
  • Rules-Based Workflow
  • Sales Analytics
  • Self Service Portal
  • Shipping Labels
  • Shipping Management
  • Status Reporting
  • Status Tracking
  • Third Party Integration
  • Warehouse Management
  • Workflow Management
  • eCommerce Management

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Reviews

Overall rating

4,8 /5
(33)
Value for Money
4,6/5
Features
4,7/5
Ease of Use
4,9/5
Customer Support
4,8/5

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Showing 5 reviews of 33
Irakli S.
Overall rating
  • Industry: Food & Beverages
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

8millennium B.V

Reviewed on 2020/08/30

Simple and practical, meets all of my needs and great support

Simple and practical, meets all of my needs and great support

Pros

Its is pragmatic and easy to use, also perfect option for e-commerce platform with well integrated systems ad possibilities (broad choices of shipping services)

Cons

It's hard to say, so far I like it very much

Luuk D.
Overall rating
  • Industry: Consumer Goods
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great way of sending goods!

Reviewed on 2021/01/07

We have not experienced any problems yet, I work with it every day! I am very satisfied.

We have not experienced any problems yet, I work with it every day! I am very satisfied.

Pros

The easiest way to ship. It works in sync with the API (Bol, Amazon, Real etc)

Cons

Everything works fine!! smooth and easy

Ferdek R.
Overall rating
  • Industry: Consumer Goods
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Sencloud for webshops

Reviewed on 2020/11/25

I really think that SendCloud is the best multi shipping platform in Europe - I've tried several...

I really think that SendCloud is the best multi shipping platform in Europe - I've tried several other and the competition far away behind SendCloud.
I use it every day and it helped my business a lot. When I started my first webshop I didn't have enough orders to negotiate good shipping rates with courier companies - SendCloud was a solution at that time to offer to my client's affordable shipping costs. 2 years ago we were having maybe 3-5 orders a week, now it is around 5-10 orders a day. SendCloud played a major role in this business growth.

Pros

Amazingly simple setup process. API connection with major marketplaces and with our webshop was very easy. The process of addressing and creating labels for packages became super quick. Exactly what we needed. Issues are solved quickly - customer service is excellent.

Cons

We use SoundCloud now only for EU shipments because SoundCloud at this moment is missing integration with FedEx courier company. I hope it will be added soon that I can use SendCloud for all my packages.

We tried a few times to send packages outside EU with DHL but we never succeed with it - somehow there was always some issue with it so we gave up and concentrate on using SendCloud only for EU.

However, if integration with FedEx will be possible we will need to look into it again because 40% of all our packages go outside the EU.

I am also missing integration with the selling platform Reverb.

Mounteder A.
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great solution to not having to deal with other carrier portals

Reviewed on 2021/01/07

Pros

We use Sendcloud because the portals of carriers absolutely suck. We have an overview of all shipments, can contact support to track down lost packages, use a personalised tracking page, email and return portal which is also a very important feature for us.

Cons

The tracking page especially will bug frequently, I am not sure if that's a Sendcloud software issue or a carrier API issue but it's very annoying.

Bob H.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Sendcloud is an easy to use tool

Reviewed on 2021/01/03

Very good.

Very good.

Pros

Soundcloud is easy to connect to your webshop, saves a lot of time and has had no bugs/downtime during my use.

Cons

There were no problems in using soundcloud in the past 1,5 years.

Showing 5 reviews of 33 Read all reviews

Sendcloud FAQs

Below are some frequently asked questions for Sendcloud.

Sendcloud offers the following pricing plans:

  • Starting from: €45,00/month
  • Pricing model: Free, Subscription
  • Free Trial: Available

Sendcloud offers a free trial of 14 days, after which the software is available across four pricing tiers and scales with monthly shipping volume, as outlined below: Essential (1-100 orders): Available for free Small Shop (100-400 orders): €45 per month Large Shop (400-1,000 orders): €99 per month Business (1,000+ orders): €199 per month

Sendcloud offers the following features:

  • Compensation Management
  • Label Printing
  • Returns Management
  • Shipping Management
  • Warehouse Management

Sendcloud has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Sendcloud supports the following languages:

Dutch, English, French, Italian, Spanish

We do not have any information about what devices Sendcloud supports

Sendcloud integrates with the following applications:

Lightspeed Retail, Magento Commerce, PrestaShop, Shopify, Wix, WooCommerce

Sendcloud offers the following support options:

FAQs, Knowledge Base, Online Support, Video Tutorials

Related categories

See all software categories found for Sendcloud.