Sendcloud

4.1 (91)
Write a Review!
Shipping and logistics software for e-commerce businesses

About Sendcloud

Sendcloud is a shipping software designed to help eCommerce businesses handle and streamline checkout processes, delivery tracking, and order returns on a centralized platform. Administrators can configure workflows and rules, enabling them to automatically assign the required shipping method to each order based on customers’ packing preferences.

Sendcloud allows organizations to print shipping labels using a barcode scanner and generate CN22 forms for customs clearance. Managers can track the status of delivered orders with details including customer’s name, country, order number, processing status, and selected carrier. It also lets users improve marketing operations by adding Instagram posts or banner advertisements across the branded tracking page.

Sendcloud offers an API, which enables businesses to integrate the platform with various third-party applications, such as Shopify, Magento, WooCommerce, PrestaShop, and more. It also provides a dashboard, which helps users gain an overview of total shipment returns, shipments per carrier, and per country via actionable analytics.


Key benefits of Sendcloud

Use automation to simplify:

- label creation
- tracking
- returns
- picking & packing
- and much more!


Images

Sendcloud Software - Sendcloud create new shipment
Sendcloud Software - Sendcloud incoming orders
Sendcloud Software - Sendcloud label details
Sendcloud Software - Sendcloud order status
View 5 more
Sendcloud video
Sendcloud Software - Sendcloud create new shipment
Sendcloud Software - Sendcloud incoming orders
Sendcloud Software - Sendcloud label details
Sendcloud Software - Sendcloud order status

Not sure about Sendcloud? Compare with a popular alternative

Sendcloud

4.1 (91)
VS.
Highly reviewed

Starting Price

€40.00
month
US$0.00

Pricing Options

Free version
Free trial
Free version
Free trial

Features

32
35

Integrations

13
33

Ease of Use

4.4 (91)
4.7 (820)

Value for Money

4.0 (91)
4.8 (820)

Customer Service

4.0 (91)
4.7 (820)
Green rating bars show the winning product based on the average rating and number of reviews.

Alternatives

Shippo

4.8
#1 Alternative to Sendcloud
Shippo is the leading multi-carrier eCommerce shipping platform that enables users to compare rates from 85+ global...

Stamps.com

4.4
#2 Alternative to Sendcloud
Stamps.com is an online postage purchasing & shipping label printing solution for small office mailers & online sellers...

Shops United

0
#3 Alternative to Sendcloud
Shops United is Dutch-language platform for automatically creating shipments with track & trace emails and address...

ShipStation

4.6
#4 Alternative to Sendcloud
ShipStation helps eCommerce sellers easily aggregate orders from multiple sales channels (like eBay, Amazon, Magento,...

Reviews

Overall rating

4.1 /5
(91)
Value for Money
4.0/5
Features
4.2/5
Ease of Use
4.4/5
Customer Support
4.0/5

Already have Sendcloud?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 91
Sam
Overall rating
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Extremely helpful support, and an adaptive

Reviewed on 2021/09/11

Very positive, would recommend to anyone looking for a better way to manage pick pack and ship...

Very positive, would recommend to anyone looking for a better way to manage pick pack and ship domestically and internationally.

Pros

Great, helpful staff. Good user interface, well designed, and it's fast -

Cons

A lot to be desired in regards to international shipping - managing customs information on specific products for example. Shopify doesn't support all customs mandatory fields, so relying on Shopify for that data isn't great.

Luuk
Overall rating
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great way of sending goods!

Reviewed on 2021/01/07

We have not experienced any problems yet, I work with it every day! I am very satisfied.

We have not experienced any problems yet, I work with it every day! I am very satisfied.

Pros

The easiest way to ship. It works in sync with the API (Bol, Amazon, Real etc)

Cons

Everything works fine!! smooth and easy

Oscar
Overall rating
  • Industry: Farming
  • Company size: 2–10 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Disappointing

Reviewed on 2022/02/01

It's been disappointing. It seems to have potential, but we haven't been able to use it yet.

It's been disappointing. It seems to have potential, but we haven't been able to use it yet.

Pros

The customer service was good at the beginning.

Cons

We've been trying to connect Shopify with a local courier (SEUR frío) for more than two months and it's been impossible so far, although we know other businesses work with the same stack. It's been frustrating and disappointing, as Sendcloud doesn't provide help on their side, as they don't give visibility on the calls they do.

Eva
Overall rating
  • Industry: Textiles
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Easy to use and lowest prices for shipments

Reviewed on 2021/06/09

My shipments are way cheaper. Especially abroad shipments. They are half the price I used to pay so...

My shipments are way cheaper. Especially abroad shipments. They are half the price I used to pay so I’m very happy about that. Packages are insured even for that price.

Pros

I like that I do not have to figure out how the system works. It’s super easy and you do not have to be an expert. Everyone can work with this and set everything up for use.

Cons

I have no cons. Really could not think of any.

Lotte
Overall rating
  • Industry: Consumer Goods
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best service I've ever had

Reviewed on 2022/12/15

My experience with Sendcloud has been amazing. Whenever something is up you can just call or text...

My experience with Sendcloud has been amazing. Whenever something is up you can just call or text them and they help you immediately. I will never use another system again.

Pros

It is so user friendly, it works easily with just a few settings. Everything is customizable, which is very nice because then your brand gets recognized immediately. It just works really good really quick!

Cons

Nothing, the software has been awesome!!

Showing 5 reviews of 91 Read all reviews

Sendcloud FAQs

Below are some frequently asked questions for Sendcloud.

Sendcloud offers the following pricing plans:

  • Starting from: €40.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Sendcloud offers a free trial of 14 days, after which the software is available across four pricing tiers and scales with monthly shipping volume, as outlined below: Essential (1-100 orders): Available for free Small Shop (100-400 orders): €40 per month Large Shop (400-1000 orders): €89 per month Business (1000-2500 orders): €179 per month Enterprise (2500+ orders): Let's talk

Sendcloud has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Sendcloud supports the following languages:

Dutch, English, French, German, Italian, Spanish

Sendcloud supports the following devices:

Sendcloud integrates with the following applications:

Adobe Commerce, BigCommerce, Lightspeed Retail, Online Auction System, Plentymarkets, PrestaShop, ShipHero, Shopify, Shopify POS, Shopify Plus, Shopware, Wix, WooCommerce

Sendcloud offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Sendcloud.