Meevo 2

End-to-end salon and spa business management

4,1 /5 (119 reviews) Write a Review!

Meevo 2 Overview

What is Meevo 2?

Meevo 2 is an end-to-end business management and scheduling software for salons and spas. The cloud-based platform offers tools including online booking management, employee scheduling, credit card processing, client management, marketing, goal setting and tracking, and more. Meevo 2 facilitates multi-location management for spas and salons and is accessible from all internet-enabled devices, including tablets and smartphones, for anywhere access to data.

With Meevo 2 businesses can manage their business operations, from initial booking to payment processing, from one centralized platform. The online booking functionality allows users to schedule, modify, or cancel appointments or create a contactless experience in-store to allow clients to make their own bookings. Employees are able to view their upcoming appointments using the team calendar and customized dashboards can be created for each employee to provide them with an overview of business activity and performance. Other features of Meevo 2 include registration management, a built-in point of sale (POS), employee time tracking, loyalty program management, customizable security roles, inventory tracking, resource management, business performance reporting, and more.

Meevo 2 Overview

Pricing

Starting from
US$127,00/month

Pricing options

Free Trial
Subscription
Value for money

Meevo 2 pricing tiers are dependent on the number of users required. Pricing starts at $97/month for up to 10 users and scales as follows:

Grow: $127/month (or $114.30/month when billed annually) for up to 10 users and 2,500 text messages.
Pro: $257/month (or $231.30/month when billed annually) for up to 25 users and 5,000 text messages.
Powerhouse: $387/month (or $348.30/month when billed annually) for unlimited users and 10,000 text messages.
Enterprise: custom enterprise plans are available upon request.


Meevo 2 Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom
Supported Languages
English

Media

Meevo 2 admin dashboard
Meevo 2 accessibility from any device
Meevo 2 goals tracking
Meevo 2 electronic gift cards
Meevo 2 appointment booking
Meevo 2 video Meevo 2 screenshot: Meevo 2 admin dashboard Meevo 2 screenshot: Meevo 2 accessibility from any device Meevo 2 screenshot: Meevo 2 goals tracking Meevo 2 screenshot: Meevo 2 electronic gift cards Meevo 2 screenshot: Meevo 2 appointment booking

Meevo 2 Reviews

Meevo 2 Reviews

Overall rating
4,1
/
5
Excellent
58

Very good
31

Average
15

Poor
11

Terrible
4

Value for Money
4,1
Features
3,9
Ease of Use
4
Customer Support
4,3
75% recommended this app
Natasha noel P.

Best Software Out There & Getting Better!

I've used SO many different online booking programs... Front Desk, Full Slate, Booker, Mindbody, GenBook (just to name a few) and Meevo have been the most reliable so far. Since switching to Meevo, our online booking went from maybe 5 a week to nearly 10 a day. The membership capabilities are awesome and I truly appreciate how much they're improving the software with each update. They listen to ideas from their users and it shows in the product. It is software made by a company that not only understands the industry but also understands the importance of good programming!


Palacia S.

Meevo 2 is the Perfect Choice!

My overall experience with Meevo 2 have been a great one. Millennium's Technical Support Teams has always provided me with excellent customer service. They are very helpful and friendly. They have handle my concerns and challenges with great solutions in a timely manner. And most importantly, they have kindly work with me in a patient manner, despite my challenges of not being so tech savvy. However, I am now functioning very well with the information and education that they have provided. I am so much more confident when utilizing my new tech skills that I am now willing and able to assist others.


Brianna A.

Neutral

Overall, because of the price, I am pleased but slightly underwhelmed. I have used another software for nine years, so this is not my first booking software. I expected the reports to be better than what I'm used to, not worse. I'm disappointed that there is no app.


Brenda S.

AMAZING!!!

I love that I can collect customer credit card numbers ahead of time and not worry about them. I also love that the [SENSITIVE CONTENT HIDDEN] actually checks facebook posts and comments on them. My overall experience has been really awesome. Thank you Meevo-2 Team!!!


Kristina M.

Meevo2 in a MUST HAVE for salon owners!


Natasha noel P.
Industry: Health, Wellness & Fitness
Company size: 11-50 Employees

Best Software Out There & Getting Better!

Used Daily for 1-5 months
Reviewed on 2019/03/26
Review Source: Capterra

I've used SO many different online booking programs... Front Desk, Full Slate, Booker, Mindbody, GenBook (just to name a few) and Meevo have been the most reliable so far. Since switching to Meevo, our online booking went from maybe 5 a week to nearly 10 a day. The membership capabilities are awesome and I truly appreciate how much they're improving the software with each update. They listen to ideas from their users and it shows in the product. It is software made by a company that not only understands the industry but also understands the importance of good programming!

Pros

I love the online booking experience for our guests. Booking multiple services, being able to add themselves to the waitlist and even booking for multiple guests is awesome. The capabilities within the membership are unmatched. Being able to swap and transfer packages with ease is amazing!

Cons

I know they're working on adding more features, so I know this is temporary, but I miss having eGift and the very detailed client selection tool that Millennium used to have (now it is a basic marketing export). Also, some of the reports don't always seem very accurate.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Palacia S.
Industry: Individual & Family Services
Company size: Self Employed

Meevo 2 is the Perfect Choice!

Used Daily for 1+ year
Reviewed on 2020/06/02
Review Source: Capterra

My overall experience with Meevo 2 have been a great one. Millennium's Technical Support Teams has always provided me with excellent customer service. They are very helpful and friendly. They have handle my concerns and challenges with great solutions in a timely manner. And most importantly, they have kindly work with me in a patient manner, despite my challenges of not being so tech savvy. However, I am now functioning very well with the information and education that they have provided. I am so much more confident when utilizing my new tech skills that I am now willing and able to assist others.

Pros

I love that this software is affordable and very easy to use. It has definitely cut my work load in half and helped me to organize more efficiently. I am able to offer my guest the best options possible by using the appointment scheduler, client intake forms, client profile history, appointment text and email communications, online booking feature, and I am able to do excellent email marketing through the use of their add-on integrations.

Cons

What I think would be a great addition to Meevo 2 is to create a feature that would allow you to forward your pre-scheduled clients appointments for one week, and then reschedule them to the following week in one step. It would make it a lot easier instead of having to reschedule each client individually.

Another great addition would be to create a security feature for online booking that would allow you to verify the email of the user by sending a verification link to the email they have provided to set up their online account, prior to permitting access to online booking. This will provide better protection for your appointment book.

Integrations with other apps work very well, but perhaps additional information in the help section on what not to do and why, may prove to be quite useful. This would decrease the need for further assistance.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Brianna A.
Industry: Hospitality
Company size: 2-10 Employees

Neutral

Used Daily for 6-12 months
Reviewed on 2019/06/18
Review Source: Capterra

Overall, because of the price, I am pleased but slightly underwhelmed. I have used another software for nine years, so this is not my first booking software. I expected the reports to be better than what I'm used to, not worse. I'm disappointed that there is no app.

Pros

Price, scheduler, being able to cut, paste & copy. Individualized training.

Cons

Meevo2 needs an app! Mobile is not enough. Convo bar is useless, if you don't type the prompt in exactly as it's supposed to be then nothing will come up. What's the point of having it if you need a list of what you're supposed to type in to get where you want to go? Reports are terrible, not intuitive at all and not helpful even when you do find a report that kind of fits your need. Can't search for reports. No retention report (the most important report there is). Transaction history is confusing. Clients can have positive and negative balances at the same time. I hate that clients can see from your receipt if you change the price of a service. They see what it should have been or would have been. if you have to void a transaction that had a service then it doesn't actually uncheck out the appointment book part. So you have to rebook the appointment to check it out the correct way which makes the payroll skewed. I don't like that you can't check out an appointment from yesterday, that's a problem because you have to rebook the appointment on the current day and the old appointment looks like a no-show. You should at least be able to move the old appointment to the current-day. I would like an appointment view that has each stylists week on one screen instead of having each stylist by day and the whole week displayed. I want to be able to click on the day and see all the stylists just for that day just like I can click on a person's name and see their entire week.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 5.0/10

Brenda S.
Industry: Health, Wellness & Fitness
Company size: 2-10 Employees

AMAZING!!!

Used Daily for 1+ year
Reviewed on 2020/05/21
Review Source: Capterra

I love that I can collect customer credit card numbers ahead of time and not worry about them. I also love that the [SENSITIVE CONTENT HIDDEN] actually checks facebook posts and comments on them. My overall experience has been really awesome. Thank you Meevo-2 Team!!!

Pros

I love everything about this software. You can customize everything to what YOU need. The customer service and education is AMAZING!! I've been to their annual Business Mastery twice and the experience and motivation is great. Almost every month they are doing webinars which are about an hour and full of great new additions. They are constantly asking us what our needs are and most of the time they can accomplish it. I'm very HAPPY with the software. And it's simple so if you don't want to take advantage of everything you do not need too.

Cons

Unfortunately they couldn't merge my information from my old system, but that is ok. I just refer back to the other if I need to. Since this program can be customized to you, sometimes that is hard because you may not know what you need or want. I believe they have updated that since I came aboard and added the basics to make it user friendly.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Kristina M.
Industry: Retail
Company size: 11-50 Employees

Meevo2 in a MUST HAVE for salon owners!

Used Daily for 2+ years
Reviewed on 2020/04/02
Review Source: Capterra

Pros

I've used Meevo2 in my salon for years and couldn't be happier with it! I’m a huge fan of the reports, goal setting, easy to use interface, accessibility on different devices, unlimited support, waitlist, online booking, and automated confirmations.

Cons

Onboarding and set up with time-consuming. However, I'm thankful for the personal support from the onboarding team and the customization I was able to create.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8/10
Based on 119 user ratings
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Meevo 2 Pricing

Meevo 2 Pricing

Starting from
US$127,00/month
Free Trial
Subscription
Value for money

Meevo 2 pricing tiers are dependent on the number of users required. Pricing starts at $97/month for up to 10 users and scales as follows:

Grow: $127/month (or $114.30/month when billed annually) for up to 10 users and 2,500 text messages.
Pro: $257/month (or $231.30/month when billed annually) for up to 25 users and 5,000 text messages.
Powerhouse: $387/month (or $348.30/month when billed annually) for unlimited users and 10,000 text messages.
Enterprise: custom enterprise plans are available upon request.

Meevo 2 pricing tiers are dependent on the number of users required. Pricing starts at $97/month for up to 10 users and scales as follows:

Grow: $127/month (or $114.30/month when billed annually) for up to 10 users and 2,500 text messages.
Pro: $257/month (or $231.30/month when billed annually) for up to 25 users and 5,000 text messages.
Powerhouse: $387/month (or $348.30/month when billed annually) for unlimited users and 10,000 text messages.
Enterprise: custom enterprise plans are available upon request.

Value for Money
4,1/5
Based on 119 user ratings
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Meevo 2 Features

Meevo 2 Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Customer Database
Customer History
Discount Management
Electronic Payments
Employee Management
Inventory Management
Inventory Tracking
Loyalty Program
Multi-Location
Order Management
Order Processing
POS
Promotions Management
Reporting & Statistics
Sales Reporting
Third Party Integration
Features
3,9/5
Based on 119 user ratings
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Categories

Additional information for Meevo 2

Additional information for Meevo 2

Key features of Meevo 2

  • Appointment Management
  • Client Management
  • Employee Management
  • Inventory Management
  • Loyalty Program
  • Marketing Management
  • Multi-Location
  • Payroll Management

Meevo 2 FAQs

Meevo 2 FAQs

Below are some frequently asked questions for Meevo 2.

Q. What type of pricing plans does Meevo 2 offer?

Meevo 2 offers the following pricing plans:

Starting from: US$127,00/month

Pricing model: Subscription

Free Trial: Not Available

Meevo 2 pricing tiers are dependent on the number of users required. Pricing starts at $97/month for up to 10 users and scales as follows: Grow: $127/month (or $114.30/month when billed annually) for up to 10 users and 2,500 text messages. Pro: $257/month (or $231.30/month when billed annually) for up to 25 users and 5,000 text messages. Powerhouse: $387/month (or $348.30/month when billed annually) for unlimited users and 10,000 text messages. Enterprise: custom enterprise plans are available upon request.

Q. What are the main features of Meevo 2?

Meevo 2 offers the following features:

  • Appointment Management
  • Client Management
  • Employee Management
  • Inventory Management
  • Loyalty Program
  • Marketing Management
  • Multi-Location
  • Payroll Management

Q. Who are the typical users of Meevo 2?

Meevo 2 has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does Meevo 2 support?

Meevo 2 supports the following languages:

English

Q. What type of pricing plans does Meevo 2 offer?

Meevo 2 has the following pricing plans:

Subscription

Q. Does Meevo 2 support mobile devices?

We do not have any information about what devices Meevo 2 supports

Q. What other apps does Meevo 2 integrate with?

Meevo 2 integrates with the following applications:

Emma, QuickBooks Online Advanced

Q. What level of support does Meevo 2 offer?

Meevo 2 offers the following support options:

Phone Support, Online Support, FAQs, Knowledge Base