About Wingman
Wingman is a conversation intelligence tool that helps sales teams with pipeline visibility, actionable insights, and real-time coaching.
Wingman is designed to help businesses of all sizes audit and analyse sales calls using artificial intelligence (AI) technology. Sales representatives can use cue cards during ongoing sales calls to resolve customer queries and review customer conversations through automated audio and video recordings.
Wingman lets managers track the performance of agents, provide training to account executives and sales development representatives (SDRs) to improve customer engagement, and measure key performance indicators in real-time. The platform enables supervisors to streamline the onboarding processes for new employees and provide feedback on sales calls. The integrated reporting module allows administrators to gain insights into the employees’ performance and learners’ activities through KPIs and analytics.
Wingman facilitates integration with various customer relationship management (CRM) and video conferencing platforms such as HubSpot, Salesforce, Microsoft Dynamics 365, Pipedrive, LeadSquared, Zoom, Google Meet, Microsoft Teams, and more. Other features include an activity dashboard, custom alerts, analytics, call transcriptions, and asynchronous learning.
Pricing starting from:
US$60,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Wingman
Key benefits of Wingman
Get better visibility into sales calls - With automatic audio and video recording, get better visibility into your teams sales calls. Track the progress of all your prospects in the deal pipeline.
Asynchronous sales coaching - You won't miss being in the office to share or receive feedback on sales calls. With Wingman, you can tag reps and add comments on sales calls for feedback.
Realtime note-taking and cues - You don't have to juggle between notepads and memorizing all documentation. Wingman's real-time notes and automated Cue cards will help you to have better conversations.
Devices
Business size
Markets
Australia, Canada, United Kingdom, India, United States, South Africa and 1 others
Supported Languages
Pricing starting from:
US$60,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Wingman
Images
Features
Total features of Wingman: 84
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts / Escalation
- Alerts/Notifications
- Archiving & Retention
- Assessment Management
- Asynchronous Learning
- Audio / Video Conferencing
- Automatic Call Distribution
- CRM
- Calendar Sync
- Call Center Management
- Call Disposition
- Call List Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tagging
- Call Tracking
- Call Transcription
- Call Transfer
- Caller ID
- Chatbot
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Contact Database
- Contact Management
- Content Management
- Conversation Intelligence
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Management
- Document Management
- Email Templates
- Engagement Tracking
- Event Triggered Actions
- File Transfer
- For Sales Teams/Organizations
- Gamification
- Goal Management
- Interaction Tracking
- Knowledge Management
- Lead Management
- Learning Management
- Learning Paths/Tracks
- Monitoring
- Multi-Channel Communication
- On-Demand Recording
- Onboarding
- Opportunity Management
- Performance Management
- Performance Metrics
- Pipeline Management
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Recording
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Sales Onboarding & Training
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduled Recording
- Search/Filter
- Self Service Portal
- Self-Learning
- Tagging
- Task Management
- Template Management
- Third Party Integrations
- Training Management
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Reviews
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- Industry: Computer Software
- Company size: 201-500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
True to the name, a sales rep/manager's sidekick
Reviewed on 2019/12/10
True to its name, Wingman has empowered the sales team at Chargebee to adapt, coach and share...
True to its name, Wingman has empowered the sales team at Chargebee to adapt, coach and share tribal knowledge easily. We have active sessions where teams discuss calls and offer their thoughts and ideas on specific use cases and scenarios, objections that come up on the call.
Pros
The easy implementation and setup is just magic. The powerful integrations with Zoom and Outreach have made adapting, coaching, and knowledge sharing within the sales team seamless
Cons
Although no complaints, Wingman could do a better job in automating note taking and integrating these notes into specific sections of the call as well as logging them into the sales CRM
- Industry: Information Technology & Services
- Company size: 11-50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
My Experience with Wingman
Reviewed on 2021/11/29
Have used the product already 2 months and overall I am happy. So far so good
Thanks for a nice,...
Have used the product already 2 months and overall I am happy. So far so good
Thanks for a nice, easy to use product
Pros
Transcript part is the most important and useful feature, we are using when doing our calls. It makes the CSM job much easier
Cons
Currently can't provide a relevant answer, as I have been using Wingman for almost 2 months.
I will definitely provide feedback once I manage to make use of all other features
- Industry: Computer Software
- Company size: 11-50 Employees
- Used Weekly for Free Trial
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Potential to be an asset to the sales team
Reviewed on 2019/11/06
Pros
The product features and the way it is designed to assist Sales teams gives the platform potential. The ability to have play cards delivered not just based on verbatim phrases but contextual phrases will be amazing. The AI analysis of the conversation also will be amazing.
Cons
The platform is still in its early days and the AI algorithms for speech recognition and contextual understanding is still rudimentary. The platform has improved its stability in the time we have trialled the product, however it is still prone to dropouts.
- Industry: Financial Services
- Company size: 11-50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing UX, great team, company on the rise!
Reviewed on 2021/11/23
Mostly handoffs amongst different departments, sales coaching, as well as onboarding for new...
Mostly handoffs amongst different departments, sales coaching, as well as onboarding for new employees.
Pros
The UX of Wingman competes with some of the best in their class. Best bang for your buck, and willing to help fellow startups on pricing packages that adjust to your growth potential. From the beginning, the sales team was understanding, and at no point did we feel pressure on signing a contract. We first analyzed other platforms, and they all seemed to want to pressure us into signing even though timing didn't make sense at the time. Props to the entire sales team regarding this point. Furthermore, they actively listen to our needs and are improving the platform adjusting to their customer's needs.
Cons
For right now, Wingman can't transcribe Spanish voice (which is the core of our business). Raised this point to our sales rep, and a request has been put forth in order to prioritize this request in their product roadmap.
Alternatives Considered
Gong.ioReasons for Switching to Wingman
Their UX, simplicity, team, and pricing- Industry: Information Technology & Services
- Company size: 2-10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Highly effective tool for sales recording - and affordable
Reviewed on 2022/01/07
The team has been super supportive with any question I've had
The team has been super supportive with any question I've had
Pros
The price point is right, and it took literally 8 hours from signing up on the website to using it for my first call. It's got quite a robust feature set, and it's really easy for me to share findings / insights / recordings from my call with my team
Cons
The transcription isn't perfect, but I'm usually able to get close enough and then hop into the video recording
Alternatives Considered
Gong.ioReasons for Switching to Wingman
More affordable and same feature set.Wingman FAQs
Below are some frequently asked questions for Wingman.Q. What type of pricing plans does Wingman offer?
Wingman offers the following pricing plans:
- Starting from: US$60,00/month
- Pricing model: Subscription
- Free Trial: Available
Wingman offers a 7-day free trial for new users, after which the software is available across 3 pricing tiers, details of which are outlined below: Growth - $60 per month per user billed annually Accelerator - $90 per month per user billed annually Enterprise - $110 per month per user billed annually
Q. Who are the typical users of Wingman?
Wingman has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+
Q. What languages does Wingman support?
We do not have any information about what languages Wingman supports
Q. Does Wingman support mobile devices?
Wingman supports the following devices:
Q. What other apps does Wingman integrate with?
Wingman integrates with the following applications:
Aircall, BlueJeans, Dynamics 365 Business Central, Freshsales, Google Calendar, Google Meet, HubSpot CRM, LeadSquared, Microsoft Outlook, Microsoft Teams, Outreach, Pipedrive, SalesLoft, Salesforce Sales Cloud, Slack, Zoom Meetings
Q. What level of support does Wingman offer?
Wingman offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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