About Refresh

Benefit discovery is time consuming given the numerous offerings most employees are eligible for and range of information inherent in each product. A platform that highlights and features tools based on each employee's specific situation cuts through the clutter, increases utilization, provides an overall better experience, and improves ROI on benefits overall.

As well we see engagement as a function of usefulness. Delivering a critical mass of functionality through a single platform ensures high levels of employee utilization and provides significant second order effects.

The Refresh platform is YOUR app. Our system is modular and dynamic allowing you to utilize the tools and features from our system that best meet the needs of your employees. By combining our communication tools (scrolling news feeds/text/push/email) with a range of key functionality like scheduling, eLearning, challenges, surveys, polls, and forms processing we help HR departments recognize and engage employees holistically leading to a positive impact for your community.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Refresh

Reduce (Wellness program, Employee engagement, etc) workflow by 90%
Eliminate other single function apps with potential cost savings of 80%
Benefits Usage - We see a uptick of 15-20% of employees utilizing target benefits that are included in the platform. Reduces waste on benefits that employers are paying for, but are underutilized.
Engagement - Over a 12 month period we see 50-70% of employees actively using the platform. This provides employers with a powerful platform to engage employees.

Devices

Business size

S M L

Markets

Canada, United Kingdom, United States

Supported Languages

English

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Images

Refresh Software - Refresh survey
Refresh Software - Refresh main interface
Refresh Software - Refresh upcoming events
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Refresh video
Refresh Software - Refresh survey
Refresh Software - Refresh main interface
Refresh Software - Refresh upcoming events

Features

Total features of Refresh: 187

  • 360 Degree Feedback
  • ACA Reporting
  • API
  • Access Controls/Permissions
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Applicant Tracking
  • Approval Process Control
  • Archiving & Retention
  • Assessment Management
  • Audience Targeting
  • Audio/Video Messaging
  • Autofill
  • Badge Management
  • Barcode / Ticket Scanning
  • Benchmarking
  • Benefits Administration Outsourcing
  • Benefits Dashboard
  • Benefits Management
  • Blended Learning
  • Blogs
  • CRM
  • Calendar Management
  • Campaign Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contact Database
  • Content Management
  • Contest Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Import/Export
  • Digital Signage
  • Digital Signature
  • Discussions / Forums
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Forms
  • Electronic Signature
  • Email Management
  • Email Reminders
  • Employee Benefits Administration
  • Employee Communities
  • Employee Database
  • Employee Directory
  • Employee Engagement Software
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Recognition Software
  • Employee Reward Programs
  • Employee Self Service
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Feedback Management
  • File Sharing
  • Filtering
  • For Sales Teams/Organizations
  • For Training / Education
  • Forms Creation & Design
  • Forms Management
  • Forum / Discussion Board
  • Full Text Search
  • Gamification
  • Gift Card Management
  • Goal Management
  • Goal Setting / Tracking
  • Group Management
  • HIPAA Compliant
  • HR Management
  • Health Coaching
  • Health Insurance Administration
  • Health Monitoring
  • Health Risk Assessment
  • Ideation
  • Incentive Management
  • Interactive Content
  • Job Description Management
  • Knowledge Base Management
  • Knowledge Management
  • Leaderboards
  • Learning Management
  • Live Chat
  • Live Streaming Software
  • Manager-to-Peer Recognition
  • Mass Notifications
  • Member Directory
  • Membership Management
  • Mention Management
  • Mentorship
  • Milestone Tracking
  • Mobile Access
  • Mobile Survey
  • Moderation
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Language
  • Negative Feedback Management
  • Newsletter Management
  • Nominations
  • Online Benefits Enrollment
  • Online Forums
  • Orientation Workflow Management
  • Payroll Management
  • Peer-to-Peer Recognition
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Personalization
  • Process/Workflow Automation
  • Program Management
  • Progress Tracking
  • Provider Management
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Quizzes
  • Read Receipts
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recognition Tracking
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Rewards Catalog
  • Rewards Management
  • Rewards Points
  • Rules-Based Workflow
  • SSL Security
  • Scheduled Messaging
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Self-Learning
  • Single Sign On
  • Social Media Integration
  • Social Recognition
  • Space Reservation
  • Summary Reports
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Template Management
  • Third Party Integrations
  • Training Management
  • URL Customization
  • User Management
  • Version Control
  • Visual Analytics
  • Visual Notifications
  • Web Forms
  • Website Management
  • Workflow Management
  • eCards

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Qualtrics EmployeeXM

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Factorial

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Reviews

Overall rating

5 /5
(6)
Value for Money
5/5
Features
5/5
Ease of Use
5/5
Customer Support
5/5

Already have Refresh?

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Showing 5 reviews of 6
Jonathan T.
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 1 001-5 000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The customizable wellness platform we needed

Reviewed on 2022/03/17

Pros

We were able to integrate a variety of our tools into one platform while dropping a few point services that more than covered the expense, saving us a lot of time and money in the end.

Cons

None so far. Refresh has really helped our organization modernize our employee engagement around mental and physical wellness.

Dane G.
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 1 001-5 000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Super easy to customize

Reviewed on 2022/02/01

We were excited to be able to release a mobile app that was company branded and has so many...

We were excited to be able to release a mobile app that was company branded and has so many features that we can deploy to make our employees feel connected and valued. We see this as the beginning of a great partnership and love dealing with the team at Refresh on what we can continue to build on and learn together.

Pros

The customization of the platform. The Refresh Team spent the time to get us set up with exactly the system we wanted. They were also available to walk us through new ideas on how to improve the employee experience of a key annual awards event.

Cons

There is not anything not to like in this software. It has been exciting seeing some of the new features that are on the product roadmap. When we have had ideas on where we could add in more videos or extend the public presentation of kudos from team members, Refresh has been able to adjust to meet our needs.

Alternatives Considered

Qualtrics EmployeeXM, SurveyMonkey and HubSpot CRM

Reasons for Switching to Refresh

Their pricing and product quality are first class. It feels like we are getting a much more expensive system. Refresh has been really clear on understanding what challenges we want to solve and how we can do it in their platform.
James B.
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Smooth Sailing

Reviewed on 2020/09/25

Pros

We’ve been bringing in new engineering employees since 2018 and the process with this platform has been, dare I say, refreshing - we use their onboarding forms and workflow to capture everything we need on day one, employees are set up to provide additional information as we request it, and the data management is great. Where Refresh shines above the rest is in how seamless it is from a workflow perspective - both for users and ourselves as administrators.

We have also begun to provide a wellness/fitness program with the Refresh Live video sessions that we otherwise may have never thought about. This has been a big win for our team.

Cons

Refresh should have contacted me 4 years ago! Also at this point our team loves the wellness offering so much it would be hard to ever go back.

Jim D.
Overall rating
  • Industry: Computer Software
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Refresh delivers an extraordinary product and is an exceptional company to work with

Reviewed on 2020/08/03

Of all the companies we work with. Refresh is at the very top. I cannot endorse them enough as a...

Of all the companies we work with. Refresh is at the very top. I cannot endorse them enough as a software provider, partner, and leader in their field.

Pros

This is best in class software and a product which delivers incredible value for the cost. The Refresh software is state of the art, easily deployed, flexible to a company's specific requirements, while delivering highly valuable content and services.

Cons

Refresh is continually updating and improving their software and we have never encountered an issue with it that we would consider problematic.

David L.
Overall rating
  • Industry: Financial Services
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My Team Loves It

Reviewed on 2020/09/21

From start to finish we have had a really good experience with Refresh. Their team has done...

From start to finish we have had a really good experience with Refresh. Their team has done everything we have asked and given us a tool for our employees that everyone is really happy with.

Pros

The broad range of communication tools makes it really easy for us to connect with our team around all of our company goals, benefits, etc as we figure out how to maintain community and culture in a WFH world. That we can provide a central resource for each employee really simplifies HR process and the breadth of the product has allowed us to eliminated a few other products we were using.

Cons

No real cons for the platform. So far every ask has been met. Will update in the future though should that change.

Showing 5 reviews of 6 Read all reviews

Refresh FAQs

Below are some frequently asked questions for Refresh.

Refresh offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Available

Our pricing is based on a per employee per month basis depending on the size of your company.

Refresh has the following typical customers:

51-200, 201-500, 501-1 000, 1 001-5 000

Refresh supports the following languages:

English

Refresh supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Refresh integrates with the following applications:

Domo, Gmail, Microsoft Azure, Microsoft Outlook, Microsoft StaffHub, Okta, SAP Concur, Slack

Refresh offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Refresh.