About Refresh

Benefit discovery is time consuming given the numerous offerings most employees are eligible for and range of information inherent in each product. A platform that highlights and features tools based on each employee's specific situation cuts through the clutter, increases utilization, provides an overall better experience, and improves ROI on benefits overall.

As well we see engagement as a function of usefulness. Delivering a critical mass of functionality through a single platform ensures high levels of employee utilization and provides significant second order effects.

The Refresh platform is YOUR app. Our system is modular and dynamic allowing you to utilize the tools and features from our system that best meet the needs of your employees. By combining our communication tools (scrolling news feeds/text/push/email) with a range of key functionality like scheduling, eLearning, challenges, surveys, polls, and forms processing we help HR departments recognize and engage employees holistically leading to a positive impact for your community.

Key benefits of Refresh

Reduce (Wellness program, Employee engagement, etc) workflow by 90%
Eliminate other single function apps with potential cost savings of 80%
Benefits Usage - We see a uptick of 15-20% of employees utilizing target benefits that are included in the platform. Reduces waste on benefits that employers are paying for, but are underutilized.
Engagement - Over a 12 month period we see 50-70% of employees actively using the platform. This provides employers with a powerful platform to engage employees.

Devices

Business size

S M L

Markets

United States, Canada, United Kingdom, Australia

Supported Languages

English

Features

Total features of Refresh: 36

  • API
  • Action Planning
  • Activity Dashboard
  • Activity Tracking
  • Analytics
  • Class Scheduling
  • Commenting
  • Communication Management
  • Customizable Branding
  • Document Management
  • Email Notifications
  • Employee Portal
  • Employee Reward Programs
  • Engagement Analytics
  • Event Calendar
  • Event Scheduling
  • Event Ticketing
  • Gamification
  • Geotargeting
  • Goal Setting / Tracking
  • Instant Messaging
  • Multiple Format Support
  • Newsletter Management
  • Progress Tracking
  • Pulse Surveys
  • Push Notifications
  • Question Library
  • Reimbursement Management
  • Remote Access
  • Rewards Management
  • Scheduling
  • Self Service Portal
  • Surveys & Feedback
  • Task Management
  • Training Management
  • Usage Tracking

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Reviews

Overall rating

5 /5
(4)
Value for Money
5/5
Features
5/5
Ease of Use
5/5
Customer Support
5/5

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Showing 5 reviews of 4
Verified Reviewer
Overall rating
  • Industry: Investment Banking
  • Company size: 11-50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Our all-in-one solution!

Reviewed on 2020/08/13

Pros

Refresh has evolved tremendously over time. What started as a wellness platform for our company has managed to turn itself into our entire employee communication and engagement hub. From surveying to keeping connected through quarantine, I don't know what we would have done without Refresh in our toolkit. Added bonus: the cost of Refresh compared to all of the other cobbled software solutions we were using previously is incredible. We've reduced our spend AND increased employee engagement significantly. Win-win-win!

Cons

Overall, no major complaints. I look forward to more integrations, but for now it works great with connecting to outside platforms.

Jim D.
Overall rating
  • Industry: Computer Software
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Refresh delivers an extraordinary product and is an exceptional company to work with

Reviewed on 2020/08/03

Of all the companies we work with. Refresh is at the very top. I cannot endorse them enough as a...

Of all the companies we work with. Refresh is at the very top. I cannot endorse them enough as a software provider, partner, and leader in their field.

Pros

This is best in class software and a product which delivers incredible value for the cost. The Refresh software is state of the art, easily deployed, flexible to a company's specific requirements, while delivering highly valuable content and services.

Cons

Refresh is continually updating and improving their software and we have never encountered an issue with it that we would consider problematic.

James B.
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Smooth Sailing

Reviewed on 2020/09/25

Pros

We’ve been bringing in new engineering employees since 2018 and the process with this platform has been, dare I say, refreshing - we use their onboarding forms and workflow to capture everything we need on day one, employees are set up to provide additional information as we request it, and the data management is great. Where Refresh shines above the rest is in how seamless it is from a workflow perspective - both for users and ourselves as administrators.

We have also begun to provide a wellness/fitness program with the Refresh Live video sessions that we otherwise may have never thought about. This has been a big win for our team.

Cons

Refresh should have contacted me 4 years ago! Also at this point our team loves the wellness offering so much it would be hard to ever go back.

David L.
Overall rating
  • Industry: Financial Services
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My Team Loves It

Reviewed on 2020/09/21

From start to finish we have had a really good experience with Refresh. Their team has done...

From start to finish we have had a really good experience with Refresh. Their team has done everything we have asked and given us a tool for our employees that everyone is really happy with.

Pros

The broad range of communication tools makes it really easy for us to connect with our team around all of our company goals, benefits, etc as we figure out how to maintain community and culture in a WFH world. That we can provide a central resource for each employee really simplifies HR process and the breadth of the product has allowed us to eliminated a few other products we were using.

Cons

No real cons for the platform. So far every ask has been met. Will update in the future though should that change.

Refresh FAQs

Below are some frequently asked questions for Refresh.

Refresh offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Available

Our pricing is based on a per employee per month basis depending on the size of your company.

Refresh offers the following features:

  • Action Planning
  • Activity Tracking
  • Blogs
  • Document Management
  • Employee Portal
  • Event Calendar
  • Gamification
  • Goal Setting / Tracking
  • Newsletter Management
  • Provider Management
  • Pulse Surveys
  • Question Library
  • Self Service Portal
  • Surveys & Feedback
  • Task Management
  • Training Management

Refresh has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Mid Size Business

Refresh supports the following languages:

English

Refresh supports the following devices:

Android, iPhone

We do not have any information about what integrations Refresh has

Refresh offers the following support options:

Phone Support, Online Support, FAQs, Knowledge Base, Video Tutorials

Related categories

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