Freedom

Multi-level marketing software for direct selling businesses

About Freedom

Freedom is multi-level marketing (MLM) software, which helps direct selling businesses of all sizes manage compensation plans, customers, inventory, leads, orders, commissions, and more. The party module with a built-in booking engine lets organizations host virtual parties on Facebook, send electronic invitations, and receive rewards.

Using Freedom, enterprises can create various types of promotions such as free shipping, discounts, incentives, gifts, custom pricing for specific products, flash sales, and more to enhance overall sales metrics. Field professionals can communicate with targeted audiences via messages, share product information with potential customers, create personal calendars, and categorize leads by quality, status, or type. Business representatives can also receive notifications about team activities and use the centralized dashboard to access upcoming leads, track the team's progress, and update information about new leads.

Freedom facilitates integration with Luci, which enables businesses to interact with customers, manage payouts, calculate sales tax, and track receipts. Other features include data filtering, genealogy reports, order tracking, profile management, credit card and ACH processing, white-labeling, data visualization, search functionality, and team calendars.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

Freedom compensation report
Freedom search functionality
Freedom data visualization
View 4 more
Freedom screenshot: Freedom compensation report Freedom screenshot: Freedom search functionality Freedom screenshot: Freedom data visualization

Features

Total features of Freedom: 38

  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Booking Management
  • Calendar Management
  • Categorization
  • Commission Calculations
  • Commission Management
  • Communication Management
  • Compensation Management
  • Credit Card Processing
  • Customer Segmentation
  • Data Filtering
  • Data Visualization
  • Electronic Payments
  • Event Calendar
  • Event Management
  • Inventory Management
  • Lead Management
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Country
  • Multi-Currency
  • Multi-Language
  • Order Management
  • Order Tracking
  • Promotions Management
  • Prospecting Tools
  • Push Notifications
  • Real Time Notifications
  • Sales Orders
  • Sales Tax Management
  • Search Functionality
  • Shipping Management
  • Team Calendars
  • Third Party Integration

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Reviews

Overall rating

4,8 /5
(55)
Value for Money
4,8/5
Features
4,7/5
Ease of Use
4,7/5
Customer Support
4,8/5

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Showing 5 reviews of 55
Troy H.
Overall rating
  • Industry: Consumer Goods
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Freedom byDesignTechnologies Review

Reviewed on 2019/11/07

As a long-standing partner, ByDesign has been good to support us. We have a good relationship of...

As a long-standing partner, ByDesign has been good to support us. We have a good relationship of partnering on new functionality where they evaluate if it is something that is unique to our business or if it is something that can be utilized across their customer base. When they see reusability across their clients, they add it to their internal roadmaps for development.

Pros

Over the 12 years that we have been customers of ByDesign, we have seen many improvements to their base software. They have improved the user interface for both customer service and customers and expanded the offering to better support us as a global business in more than 60 countries around the world. We are able to run commissions weekly and monthly and pay our business partners on time.

Cons

The software was originally designed to take advantage of functionality unique to Internet Explorer. They have been working to make the software completely cross-browser. There are still a few areas in the software that rely on Internet Explorer to function correctly, but it is becoming more cross-browser with each incremental update.

Orey Y.
Overall rating
  • Industry: Wholesale
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Software for Multi-Level Marketing Companies

Reviewed on 2020/08/10

ByDesign is great. We have had the opportunity to work with several MLM software providers....

ByDesign is great. We have had the opportunity to work with several MLM software providers. ByDesign is cutting edge in comparison to the other providers we have used. Their price is one of the best comparatively speaking based on the tools and resources available. Their mobile responsive back office with the Pro upgrade leaves nothing to want Distributors to be 100% successful in monitoring and tracking their downlines success. Customer service is a pleasant experience that always provides quick and professional responses. The bottom line is if you are looking for a cheaper option there are out there, but if you are looking for a software partner that you will never have to switch from then, ByDesign truly is your best option. It's is great for start-ups as well and multi-million dollar industry giants.

Pros

There are several features about ByDesign, and honestly, that is the power behind the software there is so much customization that can be made to my environment without having to do custom programming. Some of the more useful features are the promotions engine for running sales and promotions and auto-shipment. The ease of use the software is excellent; we launched live with them, and within 1-2 weeks, my customer service was pretty confident.

Cons

As of right now, the thing I like least is the shopping cart. It is miles above their competition as many MLM software companies still run on outdated themes that provide a poor user experience. ByDesign has made massive improvements, but it still lacks behind Shopify, Big Commerce, 3D cart, and ext. I know they have additional updates planned, but as it stands, it is a little behind the market.

Heather M.
Overall rating
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

ByeDesign!! So glad they're gone

Reviewed on 2017/02/06

I am an independent consultant for a company which recently employed ByDesign to upgrade their...

I am an independent consultant for a company which recently employed ByDesign to upgrade their e-systems. Some things we did not have at the time (support tickets, link the warehouse inventory to the ordering system) were fun. But after a year and a half of development, they still gave us an incomplete product at go time. We could not even close a party for nearly a month -- alienating our hosts. After a few months of very little improvement, our company went back to its proprietary software. We were ALL glad to say #ByeDesign.

Pros

A few different functionalities we didn't have before.

Cons

It didn't ever work well.

Brad L.
Overall rating
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A True Partner in Business

Reviewed on 2020/02/04

From start to finish, they were great to work with. The sales process was more of an education than...

From start to finish, they were great to work with. The sales process was more of an education than a sales pitch. I know our whole team had a better understanding of the Direct Selling industry after just one call. Support has been great and our clients could not be happier.

Pros

I think the best aspect of Freedom is exactly what the name says. It gives you the freedom to customize and make the final product your own. It is adaptable and integrates very well with our products to give our clients a full suite of tools to build their Direct Selling/Party Plan businesses. The ByDesign team is focused on long-term relationships and it shows.

Cons

There was not really much to not like. When a hurdle approached both teams just put their heads together and we figured out a sustainable solution to the issue and moved on.

Rolando W.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Freedom has been the perfect fit for our business

Reviewed on 2019/11/07

Pros

Freedom has been the perfect fit for our business, with so many features out of the box it was an easy process to switch from our old provider to Freedom. The system has been very reliable and allow us to grow the business without spending much time on system maintenance. Some of our favorite features are:
1. Easy to use. The software is designed where you get the most relevant information is a nicely formatted screen and it is easy to drill down for detail information.
2. Plenty of reports. When we need some new piece of information, we usually find a report that will give us exactly what we need. We like the feature where we can export to Excel.
3. Many built in interfaces. It was easy to interface our credit card gateway, shipping, and paying vendors.
4. I use the data warehouse feature. It allows for custom reports and custom applications.
5. Support. It is very nice to know that if we call support a person will answer the phone and help us. Although they have a ticketing system the human touch is very much appreciated.
6. The back office and shopping cart are easy to maintain and easy for the Distributors to use, also easy access from Freedom to the back office.
7. Software releases happen often, and new features are made available to us.
8. There is a lot help documentation and videos on the system. I have found many answers to my questions by watching videos and in the process learning about new features.

Cons

I really don't have any cons about Freedom

Showing 5 reviews of 55 Read all reviews

Freedom FAQs

Below are some frequently asked questions for Freedom.

Freedom offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Not Available

Contact ByDesign directly for pricing information.

Freedom offers the following features:

  • Commission Management
  • Inventory Management
  • Lead Management
  • Multi-Country
  • Order Management
  • Prospecting Tools
  • Shipping Management

Freedom has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Freedom supports the following languages:

English

Freedom supports the following devices:

Android, iPhone, iPad

Freedom integrates with the following applications:

Avalara, Luci

Freedom offers the following support options:

Phone Support, Online Support

Related categories

See all software categories found for Freedom.